Unable To Connect To Internet After Removing Virus
Sep 27, 2011
After getting virus and cleaning the system as requested, including all of the registry items not required, I have been unable to get onto the internet.Bad Image Error.I have a Mesh PC, running XP SP3.The motherboard is MS-7207 ver2.I've tried reinstalling the ethenet drivers but to no avail.I can see the network adapter in the control panel and it says the drivers are installed OK.The green light comes on when the cable is plugged in but not the yellow data lamp.I have a second hard drive from an old PC that I reinstalled windows on booted from, I updated the drivers and successfully connected to the internet, which proves all the hardware and drivers do work, but just not on my main hard drive containing my proper windows install.I'm logging this fault on my work laptop as its the only way I can get on line. (My work laptop works at home over the same broadband connection I have used previously.
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Feb 4, 2012
1) I had Windows XP 2012 Security virus that I removed. The antivirus software also removed afs.sys and afs.reg file, that I repalced from backup. I also copied and merged afs.reg Doing this got me an ipaddress for my PC.
2) I can not connect my wired desktop to the Internet. I can ping the ip address of google.com but not the url. I can also not ping ip address of netgear.com. My laptop has no problem connecting to the wireless network.
3) I ran Winsockxpfix and flushed dns and no luck. [code]
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Jan 2, 2012
I encountered a similar problem of no internet after virus removal.
a) IE shows "Internet Explorer cannot display the webpage"
b) MSN and Skype do not seem to respond as well
c) My laptop is connected to a router and I'm able to access other PC on the LAN, but not anything requires internet access
d) The LAN icon on the taskbar shows my PC is connected to both the router and the internet (but internet just somehow doesnt work)
e) Proxy option isn't enabled
f) Booted my Win Vista in Safe Mode with Networking, internet doesnt work as well
g) output from ipconfig seems ok; able to ping gateway ip
h) checked the list of network services posted on this thread; they're all started
i) Removed my antivirus program and disabled windows firewall; to no avail as well
j) MSN repair suggests that there's firewall/ dns issue that causes MSN couldnt connect
k) Both wired and wireless connections used to work; but both not working now
l) Other PCs on the LAN are able to connect to internet
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Dec 19, 2011
My computer was recently infected with the XP Antivirus 2012 rogue virus. I believe that it has been removed from my computer, but I am unable to connect to the internet. I am unable to obtain an IP address. The IP address is 00000 and the Submask is 0000. My operating system is Windows XP and I am using a High speed cable connection
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Feb 28, 2011
I have a HP 6530b Laptop, and on-board Broadcom NetLink Gigabit Ethernet adapter.When I remove my laptop from the docking station, I obviously lose Network connectivity, however, when I replace the laptop back (or even just plug in a cable directly), I cannot reconnect to the network until I reboot.When I open Network and Sharing Center (Win7), and click change adapter settings the adapter is missing from the list (after i have removed laptop from docking station).
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May 18, 2011
Today I got the Win 7 virus on my laptop and did a system restore under safe mode and downloaded malwarebytes via pen drive from another computer and did the full scan and nothing came up. Computer is now showing nonsigns of the virus but Internet is unable to connect to the wireless. My regular virus protection isn't working well either, it won't let me scan my computer and real-time scanning keeps turning off after I set it on.
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Apr 23, 2012
I have Windows Vista. So I had a virus that was making it impossible for me to open a web browser without it starting a fake security scan and spamming my screen with multiple browsers. I had no other choice but to do a system restore since I had this problem in the past and a system restore fixed my computer. But, after the system restore, I can connect to the network using a wireless, but when I try to open any browser(firefox/internet explorer) it says internet explorer cannot display the webpage or server not found on firefox. I've tried resetting my internet settings, but no luck. I also don't have an internet security anymore since I was trying to install Kaspersky, but kept having trouble installing it properly.
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Dec 11, 2011
I'm having is I used to have a virus on my computer, until running a number of scanners to get it off. I'm pretty sure it's clean at this point, but now I've ran into the problem of not getting any internet from my ethernet cord. I've tried plugging in another and it gave me the same problem. I've tried running WinSock hoping it was just a registry problem I could fix, but that didn't seem to work. I also tried running "ipconfig /all" in my command prompt and got this error: [code] I'm running Windows XP Professional, Service Pack 2.I'm at the point where I'm considering just reinstalling Windows, but I figured I might as well ask someone who knows better than I do of a better alternative.
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Aug 15, 2011
Just used Kaspersky tdsskiller and spybot search & destroy to remove a rootkit virus (aleuron). Now cannot access the internet using IE 8.
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Feb 25, 2012
My desktop got a virus about 1 month ago. Until then my internet connection was working fine. We removed the virus but our internet is still not working. I called my internet provider and we spent hours trying to figure it out and it wouldnt work. So they told me it was the computer. my daughter got a new laptop and we plugged the cable into her computer and the internet worked perfectly. I contacted emachines but they charge me for customer service.
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Mar 20, 2011
I had virus called Anti Malaware Doctor. Its a nasty trojan virus. Managed to clear up with Malaware bites and Hijack this but now the internet is down. Some drivers seems to be mising
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Oct 27, 2011
I have windows xp media center version 2005...I removed a couple of viruses several days ago and now I cant get onto the internet....I am however, connected to it, but my LAN connection says that it is aquiring an IP address...I had a missing netbt.sys file but replaced it and still no internet access...
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Aug 26, 2011
After running my malware anti-virus and removing all the virus, my Local Area Connection keeps saying network cable unplugged. I checked the network adapters and everything is fine. When I did an ipconfig, there's no ip address showing. I have Windows XP. I've tried almost everything and it's still not working.
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Jun 8, 2011
Few days ago I started to get the following error message while trying to connect to the internet using Chrome and IE:"Unable to connect to the proxy server..."I don't have a proxy server configured - nothing is checked in the LAN settings page.In Firefox I don't have that problem - it seems it gets the proxy configuration from elsewhere.
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Mar 1, 2013
In my device I am able to browse through & connect to my HOME wifi network ; But after connecting it says 'No Internet Access'.I tried connecting with my SONY Bluray , iphone , ipad , laptops -- everywhere same story.I am able to plug in the ethernet cable directly from modem & able to connect to network.I am not able to open the http://192.168.0.1 -- ( When I am plugged in the modem directly)
Following are my router details
FCCID - KA2DIR601A1
IC : 4216A-IR601
H/W Ver:A1
F.W Ver:1.00 NA
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Sep 30, 2012
I come here today with a problem that has been plaguing this laptop forever and a day. You see, about two or so years ago on this very laptop, it was just another day where I booted up my laptop and was going to get a good day of wasting time on the internet underway. I tried to open Firefox, and I got prompted to download an apparent update for the browser. Obviously I went along with it because it seemed pretty routine and identical to how Firefox had updated in the past.
After the update was all done and dusted, I found myself unable to connect to the internet through Firefox. I would just get a constant stream of "Unable to connect" messages. I thought it might have been a problem on my end since back then I had rather wishy washy internet. So I let it settle for a while. Later on that day I talked to a few of my buddies over Xbox Live and asked if they'd had any similar issues with the new Firefox update because at the time, we all used it and hadn't quite jumped ship to Chrome just yet. But no matter who I asked, I always got the same response "I didn't get any update." Which as you can imagine, confused me quite thoroughly.
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Jun 22, 2011
Simply what happens when I attempt to connect to the wireless network (Home network). I'll click 'Connect', it will start attempting to connect, it will keep attempting to connect for a good few minutes and then just stop, no error message, no 'unable to connect', it will just stop and I'll be back to square one, the home wireless connection will still be there but not connected.
The connection displays as full signal all the time, but will not connect. In the house we have also got 3 other laptops running from the same connection from time to time, these all connect fine without any hassle.
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May 3, 2012
However I cannot connect to the internet, the following message appears. The system cannot up date the telephone book file error 624. I am not connected to a telephone line for my system, as I use a modem USB, which is working ok.
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Mar 14, 2013
I'm having problems connecting to certain sites on the internet through one computer. I can connect ok on other computers going through the same home network. On the one computer that is having problems I can connect to the site but then when I click on a link I get unable to connect then I can reload the page and some times it connects to the page. So as I am browsing through the site almost every time I click on a link I get unable to connect and have to keep reloading the page.
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Aug 15, 2011
diagnosis is indicating server is connected but internet is not connected
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Jul 1, 2011
So my fiance picked up a netbook and we can't get it to connect to my wireless network. It is an XP computer with Service Pack 3. It sees the wireless network, which other devices can connect to with no problem but when I try to connect it I get a limited or no connectivity error. I get the same thing when I try to plug the computer directly into the router. Occasionally it will just connect to the wireless, but it still won't connect to the router, let alone the the internet. Currently it is not connected to anything.
Windows IP Configuration
Host Name . . . . . . . . . . . . : your-17e2f2b317
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
[code]....
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Mar 1, 2012
Basically my desktop computer no longer connects to the internet, and I'll try to describe the problem to you all to the best of my ability.I ran ipconfig /all and it is attached.The problem first started a few weeks back and I haven't been able to get around to it due to school. When trying to connect to my router it will connect with limited connectivity (in other words, at the bottom right of the screen when you check the SSID you're connected to, it will show the signal strength, but it also has a yellow exclamation mark indicating it has no connectivity. When I ran the built-in troubleshooter on it, I received multiple things:
- sometimes: "windows could not automatically detect this network proxy settings"
- sometimes: "no errors detected"
Of course I would've done a system restore long ago,however initially I thought the problem was the adapter so I kept re-installing the drivers, I even went to buy other network adapters to make sure my adapter wasn't the one that was defective (I have an ASUS adapter, the other adapters I've tried were D-Link, and Netgear which is also the brand of my router which is very old). Because of all these installs/uninstalls, the old system restores I had were gone. I have Windows 7 64 bit, I'm using wireless connectivity and cannot try ethernet cable due to the immobility of my desktop and problems it would generate around the house. I've attempted to change the IP address of my network properties of ivp4 to defaults, change the DNS server, check my DHCP, check my services, check my registry, and many other things found on the internet (including resetting with netsh)
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Feb 23, 2012
I've been having connecting my other desktop pc (with windows vista) to the internet. I am connecting it via ethernet/cat 5 and every time I continue to get a message that says unidentified network and it wont connect me to the net. From a previous post, I tryed going in and working with the tcp/ip stacks thru the command prompt and had no luck. So what I did was copy all the information from the command ipconfig.
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Jun 6, 2011
In Room 1 Computer 1 and computer 2 are connected to the Verizon box via ethernet cables using port LAN 1 & LAN 2.In Room 2 I have Computer 3 connected to the Verizon box using Wireless I then added a ethernet cable into Computer 3 that goes into a Netgear box the ethernet cable goes into the Internet port I then run a ethernet cable into port 1 in the netgear box into the Xbox 360 and on computer 3 I bridge the wireless and LAN connection this then lights up the netgear box showing Internet and Gives the Xbox internet connection but Computer 3 shows and will not connection to the internet just that it is on the LAN network.
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Jan 15, 2013
My company is using catalyst 3650G which we configured to route between vlans.ports 1-12 on the switch are configured to be in vlan 50 which serves as our servers vlan,port 13-20 are configured to be in vlan 100 in which the CE500 switch connected to (end users are connected here). we have two CE500 swithces and they linked each other via the gigabit uplink port.port 24 is configured as a routed port and connects to a 2811 router.We want to change the Internet connection from Leased Line to Broad Band.Currently we are using the(Leased Line) primary network.Whenever we are try to change the (Broad Band)secondary network,It's not happening the internet[CODE]
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Sep 6, 2011
My laptop is unable to connect to the internet, all I keep getting is that the network cable is unplugged. I have checked all but cannot find the problem, my grandkids want to use the dreaded laptop.
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Dec 25, 2011
After recently having a new BT home hub 3.0 installed in our house my computer is unable to connect to the internet. Everything else connects laptops, PlayStation, iPod's just this one computer doesn't.
When the computer is turned on the wireless connection manager says that it is connected and then very quickly loses it again. After reconnecting the computer and trying to go on the internet, explorer says that it is not connected and i can not go to any websites.
Leaving the computer running, the wireless network establishes a link, with full signal strength and then loses it again just as quick. This will just continue for as long as the computer is on.
Computers is not a strength of mine but when trying to repair the connection the computer stops at 'renewing IP address' and does nothing. The only other message i have seen is- 'status: acquiring network address' this never completes and the link is quickly lost.
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Dec 19, 2012
I have an HP notebook and it says I am connected with my wireless, but I have no internet access. I have tried to do the CMD CONFIG ALL, but it comes up with a black box so there is nothing for me to cut and paste. This happens on my daughter's wireless connection as well as at our public library.
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May 17, 2011
I recently tried to play this game called fiesta which screwed up my system. It couldn't connect to the internet so I uninstalled it, Now a lot of my previous programs are not able to connect to the internet anymore. [code] I am running AVG free as my anti virus and Ad-Aware.I have disabled both but nothing changed.I have turned off my firewall and checked all of the allow a program through windows firewall.
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Mar 6, 2012
My laptop is failing to connect to the internet
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Dec 3, 2011
Earlier today I re installed windows XP. Before reinstall my net was working fine. And now it won't connect.I tried to use the installation disc that came with the modem, and partway through the install/set up it says that it cannot find my Gateway.
ipconfig shows " windows up configuration"
And when search the dev managers, network addapters is not in the list.
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Mar 19, 2012
For the past month or two I have been having some problems connecting to the internet on my computer of 6 years everything works fine its running windows 7 and I have no problems but now every time I turn my computer on the first application to connect to the internet is the only one that can connect. If I open a browser it connects but nothing else will and if I close it I have to restart in order to get a connection again.
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Apr 26, 2011
My modem seems to be bad (my thoughts) the twc says it is working perfectly however i do not think so. about 2 weeks ago it stopped working with our router. i have since tried 2 other different routers on it linksys g (the original) linksys b and, Netgear g (brand new never been out of the box) none of these routers would connect to the internet however if i hook directly to the modem internet works fine. Is there a way to tell if this is a problem with the router or the modem.
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