Windows 7 Ultimate - Remote Connection Freezing?
Nov 18, 2012
I recently got a secure token to be able to connect to my desktop at work from home.The first couple of times I connected it worked well. Now when I try to connect it works for about 4 or 5 minutes then the remote session freezes up and the window won't update. Once it freezes I no longer can connect at all to my work PC until I physically go into the office and restart the computer. Our IT dept can't even connect to the work computer once that happens.
I'm trying to think of what could be causing this to happen when it worked fine the first couple of times.It could be a coincidence but the last couple of times this has happened I think I had just opened an IE web browser on the remote work pc but that could be unrelated and I don't see why that would affect it.The only thing that I can think of that has changed is on friday I got a juniper router and a Polycom IP phone so that I could use a work phone at home over my home network, however that should have any impact and the freeze up is happening remotely not at home.
Details:
I'm using a laptop at home running Windows 7 Ultimate
I connect to my work network using a web based ssl vpn web page logging in with an Aladdin Safeword token over IE9 using Juniper terminal services client software.
My home connection consists of a cable modem which has a wireless router plugged into it.Plugged into the ethernet port on the back of the router is a broadband-over-electric adapter that runs broadband over my electric current in the house. I then have a receiving adapter for that electric adapter running ethernet from the electric outlet into the Juniper router. The only thing plugged into the juniper router is the Polycom IP phone. My laptop connects wirelessly to the wireless router.
As you can see, with this setup the addition of the Juniper router/ip phone should have no impact on me connecting to my work network over the wireless connection so it is probably a coincidence. What could be causing the remote desktop session on my work machine to crash & stop accepting connections?
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