Bell Connection Keeps Randomly Cutting Out?

Jun 29, 2011

A couple weeks ago every device on my wireless network started disconnecting from the internet in unison and seemingly at random and then reconnecting. The time between these disconnects varied anywhere between almost immediately after regaining a connection and three to four hours later. As things stand I have a SpeedStream 5200 modem running into a D-Link DIR-655 wireless router. I have had no problems with internet connectivity up until this point. During each disconnect, every device remains connected to the router. I've called Bell and they claim there is no issue with the modem. To test their theory, I bypassed the router altogether, and attempted to connect through an ethernet cable, but to no avail, as the now hardwired device continued to get disconnected. These failures seem to be occurring between noon and 10 p.m. and to be honest I'm amazed that one has not cut this post short.

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Tech Support Guy System Info Utility version 1.0.0.2
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