Cisco :: HUM Device From Poller And Reports Disappeared In LMS 3

Sep 5, 2011

We have noticed that some devices has dissapeared from HUM pollers and some quick reports have dissapeared too. It happened again some months ago. I would like to know:
 
1. How I can fix it.

2. Which logs I can see to troubleshoot the problem.

3. If is possible I can restore only the hum module from LMS backup

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we have a 4510r-e running  12.2(50)SG1 w/ various rj45 line cards and a 24 port glc card.at any given time, i see 10's of ports in 10/full.i go to the station, and find the station in 100/full or 1000/full.

i go to the switch w/ my fluke, connect it directly to the switch w/o any intermediate infrastructure except a 50cm cat6 patch cable.the fluke reports 1000/full, but THE SWITCH PORT REPORTS STILL 10/FULL.all ports are config'd 'speed auto'  and 'duplex auto'.
 
the switch  seems to be erroneously reporting 10/full.there are no errors logged on any of the ports and there is successful communications even when the station and switch port report different speeds.even though there are no errors logged nor reported  by 'show int [port]' nor 'sho int count error' certain killer applications crash on some stations. (the applications are GHOST (which dumps disk images from a server to multiple stations) and NETOP (which i sused in a classroom to transmit an instructors screen to a room full of stations)  both of which broadcast and/or multicast.all nodes involved in the above 2 applics are on the same vlan and same phyiscal subnet.

the ports which report 10/full vary and occur even when the above applics are not in use.the only way i found to clear this 10/full report is by either a hardware reset of the entire module or by unplugging the cable, the execute on the port shutdown, speed auto, no shutdown, reconnect cable.then it's just a matter of time until it pops back to 10/full in a few minutes,hours or days.
 
how to address the killer applic problems besides restructuring the whole net by defining separate vlan for each lab of 20 or so stations?

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How can I troubleshoot, what can I do if we get poller errors in HUM suddenly? It was running some days only.Its an installation in our solution center and Im in comparing the results with Cacti and Nagios/PnP - there is no problem at the same device and interfaces with this tools.

SCSwitchB 
#  
MIB VariableInstanceFailure StatusFailure CountLast Failed ReasonLast FailedifHCInOctetsGi3/2Permanent458No Such Instance - The specified instance is not availableMon, Jul 18 2011, 22:02:01 CESTifHCOutOctetsGi3/2Permanent458No Such Instance - The specified instance is not availableMon, Jul 18 2011, 22:02:01 CESTifHCOutOctetsGi3/3Permanent458No Such Instance - The specified instance is not availableMon, Jul 18 2011, 22:02:01 CESTifHCInOctetsGi3/3Permanent458No Such Instance - The specified instance is not availableMon, Jul 18 2011, 22:02:01 CEST

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Jun 7, 2012

We have CPU reports set to run daily for some of our higher priority switches, and we've noticed that some of the data isn't meshing with what we see on the switch. We have one heavily utilized switch that reports near 100% CPU utilization sometimes. I can do a "show proc cpu history" on that switch and see that at least once an hour over 72 hours, we'll see a near 100% CPU utilization.
 
The problem is that these spikes never appeare on any of our reports. We'd like to see this info because even if the switch spikes for just a few seconds or a minute, it could still indicate that we may have issues. Without that in the report, we may never realize there could be a problem.
 
Is there a way for this info to show in the report? I'm under the impression that if LMS polls the switch and doesn't see a high utilization average, then maybe it doesnt' enter that in the report. I guess I'd just like to know how often it pulls this data, and how it decides wath the Min, Max, and Averages are.

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Apr 24, 2011

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Jul 6, 2012

I recently obtained a 2901 router running 15.2(2)T to replace my old 877 which was running 15.1(4)M1. The 2901 is humming along quite nicely but I have had difficulty configuring one feature which was working fine on the 877. The router needs to be a PPTP client to a hosted VPN service. On the 877, I had it configured like this: [code] I then had a dialer interface to actually set up the connection, and some PBR to control what went over the VPN. All well and good, and it worked fine. But on the 2901, when I try to configure the same thing, there is no such command as "protocol pptp" -- the only option is protocol l2tp.Was PPTP support deprecated somwhere between 15.1 and 15.2, or does the 2901 itself not support it for some reason? Obviously I understand that l2tp is superior to pptp, but at the moment this is my only option.

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Alarm Name
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Cause/Trigger

[code]....
 
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May 13, 2011

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