Cisco :: LMS 3.2 / Archive Management And Inventory Collection Failed
Jan 25, 2012
we have the following problems with lms 3.2 on windows. Archive management and inventory collection fail.
The following messages we get:
DCMA0055: URN_NOT_FOUND : urn "JRM" : Not found !!
DCMA0077: Could not create job. Check dcmaclient.log for more details.
Someone recommend to remove the following files ctmregistry and ctmregistry.backup.Will this fix the issue?
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Oct 17, 2011
I have Cisco Works LMS 4.0 on Win 2K8 64 bits on VMware EXs. I am facing issue with reference to Inventory Collection, my 10% devices (including Routers & Switches) Inventory collection is failed and give me error (Device sensed, but collection failed). I increase the SNMP timeout 10 sec, 30 sec, 60 sec and even 100 sec the result be the same.
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Oct 5, 2011
LMS 4.0.1 installed on Windows Server 2008 R2 Standard with SP1. Created Inventory collection job, but couple of hours later, it is failed with all devices Not Attempted. Increased SNMP timeout on 10 sec, started again for only 1 device - collection failed again. I am attaching pdshow and ICServer file.
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Feb 20, 2012
After I upgrading all device packages, inventory collection failure to complete. All devices stuck on pending state and at the end of the job all devices are under not attempted and job result description ses " Timed out. Make shure that ICServer is running". I made sure that ICServer is running.
LMS runs on windows 2008 R2 server
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Dec 12, 2012
A customer of mine have 2 VSS systems for wich IC times out during collection when trying to read from flash on them. From the ICserver.log
[ Thu Dec 13 16:45:19 CET 2012 ],WARN ,[Thread-20],com.cisco.nm.rmeng.util.logger.XDILogger,67,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.FlashAGI_CISCO_FLASH_Mib,g$eval,70,com.cisco.nm.xms.xdi.pkgs.S
[Code].....
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Jan 25, 2012
We have LMS4.0 monitoring 100+ devices. In that collection we have 2 4506e switches. The switches are identical,but one is inventoried successfully and the other always fails.Both have verified their credentials. The 4506e failing inventory is the only device not being inventoried.I looked at other post and increased snmp timeout with no effect.
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Apr 3, 2013
I was trying to add a 2504 to PI, but I keep coming up with this error in Unknown Devices: Collection Status : Unexpected error. [code]
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Nov 10, 2011
I reinstalled CiscoWorks LMS (Windows 2008 R2) updated th LMS with all availible devicepackages and imported all devices with a xml bulk import of the former installation. Now I am frustrated.... because after the reinstallation LMS has problems collecting the inventory data.The inventory collection for one local device (Cisco WS-C3560-8PC-S) starts and nevers stops.... I have to stop the ICserver to stop the inventory collection.
I have only 4 of nearly 1800 devices where it was possible to collect the inventory information.All the rest is supposed to unreacheable...Reports> Inventory>Management Status>Unreachable Devices.But if I take one of the devices which is reported to be unreacheable and do a device diagnostic (Monitor> Troubleshooting Tools> Troubleshooting Workflows) says it is reacheable...
The inventory does not appear in the "Collector Status"?
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Jul 20, 2011
On our CiscoWorks 2000 installation, running on Solaris with LMS3.2 and RME4.3.1, we noticed a few weeks ago, that the job "Inventory Collection" needs more and more time to finish. At the moment the job execution time is as high as 8 hours, compared to 3 hours before. When we look at the network traffic during job execution, we see after the collection phase (~3h) several hours with no traffic together with a very high CPU load. I mean to remember that this job used to complete around 15 minutes after data collection phase. Restarting the application and rebooting the system didn't work.When we look in to the IC_Server.log, we find devices with a completion time of over 20'000 seconds. Increasing from day to day. [code]
Affected devices are Cisco Nexus 5548P. We tried to delete/add these devices. That works for a few days, then the runtime starts to increase again.
Are we hitting a bug? And is it possible, as a workaround, to exclude devices from only the Inventory Collection?
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Sep 27, 2012
When I do an Inventory Collection, the job doesn´t work with some devices and I have to restart the server. The job doesn´t fail but the log ICServer.log doesn´t got any information and it works for hours and hours and when it finally stops I can see that devices are not attempted.
I have done some succesfull Inventory Collections with Cisco 3750 switches and 805 routes. I have tried witch Cisco 2811 routers and 2950 and 2960 switches but it doesn´t work.
I have tried to update my LMS4.0.1 but it doesn´t find any actualization. However, in the Cisco download page there are some patches.
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Mar 26, 2012
I'm currently experiencing some problems with LMS 3.1 where inventory collection fails on cat6500 switches running 12.2(33)SXI1, Sup720.
I have changed the SNMP timeout to 30 seconds.
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Jun 23, 2011
I have 3560-24PS-S (ios version 12.2(35)SE1) that have high CPU (almost 100%) use at every inventory collection (each sunday) or polling (each day 6 a.m) during 2 or 3 minutes.
I read on the forum, that this could be due to some mib object polling failure, and could, perhaps, be solved by upgrading the ios version or configuring view preventing the poll of the problematic object.
But what view to configure ?Is there well known MIB objects to filter ? Which ones ? I did not see any bug related to my IOS version and this behavior in the bug toolkit ... I join some sh commands (unfortunately done when no problem). I will try to obtain the output of the sh command when the pb occurs.
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Oct 10, 2011
2 Nexus 5020 (SysObjId 3.719) brings internal error in inventory collection as following:"RICS0001: Internal Error, unable to process the collected data from the device".whereby 2 other devices from same type, same sysobjid are working well. SDT from v401 shows this device as supported.
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Dec 13, 2011
I have larger numbers of WS-C3560X-24/24P/48 Cisco switches with1000BaseSX SFP GIBCs installed per switch in my network and they are all added to my DCR just fine. However, when i generate an inventory hardware report GBICs and GBICs serial number is not showing up. Is there any special settings i need to make?
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Sep 4, 2011
config collection is failing.in detail its partial success(config fetch is success but archieve is failed).
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Nov 22, 2012
In our organisation we have multiple Nexus 5000 switches, which Cisco LMS 4.2.2 cannot get the running-config and startup-config from with the Archive Management process. When it does try to get them, I get a error as follows:
*** Device Details for SF-DERA-01 ***
Protocol ==> Unknown / Not Applicable
Selected Protocols with order ==> TFTP,SSH,SCP
[Code].....
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Mar 18, 2012
Iam using LMS 3.2. In short, there is 2 type of router, 2800series and 2900series. These device already join to TACACS server. When I try to sync archive I got:
- failed on 2900series
- successful on 2800series
I have doing same config (credential, snmp, protocol for sync archive), for those device on ciscoworks but why I find the error??
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Jul 28, 2012
We have LMS 4.1 with more than 150 devices.Config Archive is failed for around 20 device.
11- Cisco VG248 ( Cisco analogue gateway)
7 - Cisco call manager
2 - Wireless Lan controller
For this device- discovery, Inventory Collection ,Fault Discovery, Topology Data Collection ,etc are successfull.
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Aug 6, 2012
I can't inventory a 4507R + E / SUP7E Version 15.1.1 SG with the last version of LMS 4.2.1. Next, the extract of IC_Server.log.
[code]....
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Aug 17, 2011
I have a problem with the User Tracking and Data Collection on LMS 4.0.1 . I think It crashes every time or freezes. I Have this error if I lunch UT Acquisition :
Failed to start acquisition: Construction of XML data required for UT IS in progress. Please try After Some Time.When scheduling a CM data collection, I have this error: Data collection IS Already in progress.
I detected an error in ani.log line 12266: Exception in thread "Discovery" java.lang.AbstractMethodError: com. cisco. nm. ani. server. topo. Port Channel.portIfIndex ()
I successfully changed the name of the CiscoWorks server last week with the tool hostnamechange.pl.
Perhaps there was an impact on data collection ?
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May 13, 2012
I'm looking for Inventory Management tool to take complete details of all IT Assets over network.
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Nov 11, 2011
There are 3 newly installed Cat4506-E.SSH and SNMPv3 access are verificated. Devices are managable in every way only the inventory is missing.If I try to collect manually then they fail but I can't figure it out why.
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Apr 24, 2013
I add 4510 and 4507 in zhe LMS ,but fault discovery failure.
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May 9, 2012
This is a WS-C4510R+E with a Sup 7-E running 03.02.02.SG enterprise.
I increased SNMP timeout to 10 seconds to no avail.
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Nov 13, 2011
we have an LMS 3.2 in which it cannot archive the configuration for a couple of routers. The output is the following:
Failed to fetch the configuration. Check the dcmaservice.log for details. TELNET: Failed to establish TELNET connection to x.x.x.x - Cause: connect timed out.
The issue is that i have configured all devices to be accessed through SSH first and then through telnet. I have tested SSH access from LMS with putty.
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Jul 8, 2012
We have LMS 3.2 software. But the RME module can't running because notification error.
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May 3, 2012
I have a not-so newly installed LMS4.2 Linux appliance. Here is my configuration archive summary:
Config Archival Status
No. of Devices
Successful 7 Failed 1338 Partially Successful0 Total1345 Configuration Never Collected 1338
[Code].....
Which seems to mean that SSH does not work, which is false as I manually connects to the device from the LMS host successfully. Network devices access is authenticated against ACS servers using TACACS+ so there should be no problem with credential discrepency here.
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Jun 7, 2013
I tried to update Sync-archive for the device but it fails.
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May 6, 2012
How can I configure the CiscoWorks to automatically update the config files when a configuration change occurs.
Like in LMS 2.1:
Resource Manager Essentials > Administration > Configuration Management > General Setup
Change Probe Setup
Listen to Syslog Messages
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Jun 21, 2011
I have a question about a daily archive sync job. I have the job set to run by device type groups. My question is, when I delete or add devices, will they automatically be added to the job?
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Aug 25, 2011
I beleive in the past these devices could not be managed bij RME config management, but now it says in the supported device table:The following features are supported:Network Topology Layer 2 ServicesFault ManagementInventory CollectionConfiguration Deploy Protocols: TELNET, SSH, TFTP, RCPConfiguration Fetch Protocols: TELNET, SSH, TFTP, RCP.The password and enable pasword are correct and simply work when I try a telnet from the server.The gui is not CLI but menu driven.RME just says:TELNET: Failed to establish TELNET connection to 10.1.1.7 - Cause: Authentication failed on device 3 times. PRIMARY-RUNNING config Fetch Operation failed for TFTP. Could not detect SSH protocols running on the device.
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Oct 13, 2011
I've inherited a server running Ciscoworks LMS 4.0 to manage our plethora of switches. Running 'Configuration > Configuration Archive > Synchronization' against a Catalyst 3750 switch called switch1 successfully retrieved the Running, Startup, and VLAN configs.Running the same command the following day on switch1 failed and returned this in the job execution result:Unable to get results of job execution for device. Retry the job after increasing the job result wait time using the option:Admin > Collection Settings > Config > Config Job Timeout Settings I modified the job result wait time setting to be 600 seconds, tried again and received the same timeout failure. I have also seen this same Failed message on other devices, but have never actually received the configs for them, so I feel switch1 is a better place to start.What are the first things I should check in CiscoWorks for a problem like this? Is there a particular software revision I should be on with LMS 4.0? What timeout value should be used for Archive Synchronization?
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Sep 25, 2012
I am getting some weir behaviour in my LMS 4.2 setup. I am doing and Archiveupdate job and am receiving a partial success for roughly 1400 devices. Here is some output.
Execution Result:
STARTUP
CM0057 PRIMARY STARTUP Config fetch SUCCESS, archival failed for
xxxxxx Cause: CM0210 Unable to generate
processed config Action: Verify that archive exists for device.
RUNNING
[code]...
I went on and checked the dcmaservice log file.I found the following entry at the same time of this particulair job
ERROR,[Thread-72920],com.cisco.nm.xms.xdi.pkgs.SharedDcmaIOS.analyzer.IOSConfigletRules,loadRules,42,Could not locate configlet rule file : com/cisco/nm/xms/xdi/pkgs/SharedDcmaIOS/analyzer/IOSConfigletRules.ser
[ date taken out ],ERROR,[Thread-72920],com.cisco.nm.rmeng.dcma.configmanager.DeviceArchiveManager,archiveNewVersionIfNeeded,1115,CM0210 Unable to generate processed config
I then searched if I had the IOSConfigletRules.set file on the box. And no it is not there. My question is this the reasson that I have som manny partial sucess archive results?
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