Cisco :: LMS4.0.1 - Inventory Collection Does Not Stop
Nov 10, 2011
I reinstalled CiscoWorks LMS (Windows 2008 R2) updated th LMS with all availible devicepackages and imported all devices with a xml bulk import of the former installation. Now I am frustrated.... because after the reinstallation LMS has problems collecting the inventory data.The inventory collection for one local device (Cisco WS-C3560-8PC-S) starts and nevers stops.... I have to stop the ICserver to stop the inventory collection.
I have only 4 of nearly 1800 devices where it was possible to collect the inventory information.All the rest is supposed to unreacheable...Reports> Inventory>Management Status>Unreachable Devices.But if I take one of the devices which is reported to be unreacheable and do a device diagnostic (Monitor> Troubleshooting Tools> Troubleshooting Workflows) says it is reacheable...
The inventory does not appear in the "Collector Status"?
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May 9, 2012
This is a WS-C4510R+E with a Sup 7-E running 03.02.02.SG enterprise.
I increased SNMP timeout to 10 seconds to no avail.
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Feb 20, 2012
After I upgrading all device packages, inventory collection failure to complete. All devices stuck on pending state and at the end of the job all devices are under not attempted and job result description ses " Timed out. Make shure that ICServer is running". I made sure that ICServer is running.
LMS runs on windows 2008 R2 server
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Oct 17, 2011
I have Cisco Works LMS 4.0 on Win 2K8 64 bits on VMware EXs. I am facing issue with reference to Inventory Collection, my 10% devices (including Routers & Switches) Inventory collection is failed and give me error (Device sensed, but collection failed). I increase the SNMP timeout 10 sec, 30 sec, 60 sec and even 100 sec the result be the same.
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Dec 12, 2012
A customer of mine have 2 VSS systems for wich IC times out during collection when trying to read from flash on them. From the ICserver.log
[ Thu Dec 13 16:45:19 CET 2012 ],WARN ,[Thread-20],com.cisco.nm.rmeng.util.logger.XDILogger,67,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.FlashAGI_CISCO_FLASH_Mib,g$eval,70,com.cisco.nm.xms.xdi.pkgs.S
[Code].....
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Oct 5, 2011
LMS 4.0.1 installed on Windows Server 2008 R2 Standard with SP1. Created Inventory collection job, but couple of hours later, it is failed with all devices Not Attempted. Increased SNMP timeout on 10 sec, started again for only 1 device - collection failed again. I am attaching pdshow and ICServer file.
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Jan 25, 2012
We have LMS4.0 monitoring 100+ devices. In that collection we have 2 4506e switches. The switches are identical,but one is inventoried successfully and the other always fails.Both have verified their credentials. The 4506e failing inventory is the only device not being inventoried.I looked at other post and increased snmp timeout with no effect.
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Apr 3, 2013
I was trying to add a 2504 to PI, but I keep coming up with this error in Unknown Devices: Collection Status : Unexpected error. [code]
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Jul 20, 2011
On our CiscoWorks 2000 installation, running on Solaris with LMS3.2 and RME4.3.1, we noticed a few weeks ago, that the job "Inventory Collection" needs more and more time to finish. At the moment the job execution time is as high as 8 hours, compared to 3 hours before. When we look at the network traffic during job execution, we see after the collection phase (~3h) several hours with no traffic together with a very high CPU load. I mean to remember that this job used to complete around 15 minutes after data collection phase. Restarting the application and rebooting the system didn't work.When we look in to the IC_Server.log, we find devices with a completion time of over 20'000 seconds. Increasing from day to day. [code]
Affected devices are Cisco Nexus 5548P. We tried to delete/add these devices. That works for a few days, then the runtime starts to increase again.
Are we hitting a bug? And is it possible, as a workaround, to exclude devices from only the Inventory Collection?
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Sep 27, 2012
When I do an Inventory Collection, the job doesn´t work with some devices and I have to restart the server. The job doesn´t fail but the log ICServer.log doesn´t got any information and it works for hours and hours and when it finally stops I can see that devices are not attempted.
I have done some succesfull Inventory Collections with Cisco 3750 switches and 805 routes. I have tried witch Cisco 2811 routers and 2950 and 2960 switches but it doesn´t work.
I have tried to update my LMS4.0.1 but it doesn´t find any actualization. However, in the Cisco download page there are some patches.
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Mar 26, 2012
I'm currently experiencing some problems with LMS 3.1 where inventory collection fails on cat6500 switches running 12.2(33)SXI1, Sup720.
I have changed the SNMP timeout to 30 seconds.
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Jan 25, 2012
we have the following problems with lms 3.2 on windows. Archive management and inventory collection fail.
The following messages we get:
DCMA0055: URN_NOT_FOUND : urn "JRM" : Not found !!
DCMA0077: Could not create job. Check dcmaclient.log for more details.
Someone recommend to remove the following files ctmregistry and ctmregistry.backup.Will this fix the issue?
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Jun 23, 2011
I have 3560-24PS-S (ios version 12.2(35)SE1) that have high CPU (almost 100%) use at every inventory collection (each sunday) or polling (each day 6 a.m) during 2 or 3 minutes.
I read on the forum, that this could be due to some mib object polling failure, and could, perhaps, be solved by upgrading the ios version or configuring view preventing the poll of the problematic object.
But what view to configure ?Is there well known MIB objects to filter ? Which ones ? I did not see any bug related to my IOS version and this behavior in the bug toolkit ... I join some sh commands (unfortunately done when no problem). I will try to obtain the output of the sh command when the pb occurs.
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Oct 10, 2011
2 Nexus 5020 (SysObjId 3.719) brings internal error in inventory collection as following:"RICS0001: Internal Error, unable to process the collected data from the device".whereby 2 other devices from same type, same sysobjid are working well. SDT from v401 shows this device as supported.
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Dec 13, 2011
I have larger numbers of WS-C3560X-24/24P/48 Cisco switches with1000BaseSX SFP GIBCs installed per switch in my network and they are all added to my DCR just fine. However, when i generate an inventory hardware report GBICs and GBICs serial number is not showing up. Is there any special settings i need to make?
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Nov 6, 2012
Cant find the speeking result/cause of 4 and 1 in the example below, that are defined as enums in the MIBs normaly. Where can I access the result of "snmptranslate -M<MIB-dirs> -m ALL -Td <ps-status/test-oid>" if this is implemented in LMS overall? What are the OIDs from Cisco's ps-status/test, if the translation of MIB-enums is not implented?
Event_Description
StateNotNormalDevice IP
x.y.z.1Device Type
Switches and HubsFault Last Updated At
06-Nov-2012 16:12:49Component
[code]....
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Oct 19, 2010
With lms 3.2 during installation we can choose what to install i.e. not install DFM or IPM.
How can we do this in the new release 4.0 of the LMS bundle. I saw no options for it during installation of the new server.
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Aug 29, 2011
Cisco release the Cisco Prime LMS 4.1 on Aug. 2011. I download the lms4.1 from cisco and install it, but the lms4.1's evaluation license expire date is Oct. 28 2009. So my license already expired after I install the LMS4.1.
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Apr 16, 2013
I would like to upgrade LMS4.2 to PI1.2. According to Cisco this is a minor upgrade (requires the SAS code) and can be downloaded from the Cisco portal for free. My question: Can I still reuse the license and the B2B cisco support I use for my LMS4.2 ?
I will also upgrade WCS7.0.x to PI1.2. Will there finally be 1 server running 1 merged software, or will there be 2 servers one for WCS >> PI and one for LMS >> PI ?
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Oct 4, 2012
i tried to restore backup from LMS3.2.1(windows) to LMS4.2 virtual appliance. once the back up is completed, the home page takes forever to load. i opened TAC case, and the only way out seems to be configuring from scratch after importing the devices. i, imported the devices and this didn't cause any problem. But, making the configuration from scratch is something i would like to avoid if possible.
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Nov 22, 2012
We migrated to LMS4.2 and i created new credential set and set it as the default. However, the new cdredential set applies only to newly added devices no to the migrated devices. for example when i run device credential verfication for a migrated device, the username used my LMS is "cwuser" as opposed to the one i created with the new credential sets. how can i make this new credentila set be applicable to all devices?
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Nov 22, 2012
In our organisation we have multiple Nexus 5000 switches, which Cisco LMS 4.2.2 cannot get the running-config and startup-config from with the Archive Management process. When it does try to get them, I get a error as follows:
*** Device Details for SF-DERA-01 ***
Protocol ==> Unknown / Not Applicable
Selected Protocols with order ==> TFTP,SSH,SCP
[Code].....
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Oct 9, 2012
in LMS3.2.1 we have NMSRoot/log/syslog.log where syslogs are being logged actively from managed devices. i couldn't find the same in LMS4.2. I am configuring LMS4.2 from scratch and in the hope of making the trasition from old LMS3.2.1 to LMS 4.2, I am planning assigning the old LMSs IP to the new one. basically changing the IP address of LMS4.2.
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Nov 7, 2011
I have a very special usecase with migrating devices from LMSv2.6 to v4.1 using DCR bulk import that was maintained manualy, not by discovering.The special thing is each device has its own SNMP-community and its about 1500 devices.RME discovery works fine, but I get the devices not discovered by DCR (CSDiscovery), because I need a minimal DCR discovery configration containing Seed and SNMP-settings. So I activated DCR as seed, but cant skip SNMP settings without an entry. But in this case I would need 1500 SNMP-lines that would be very unhandy. is in CSDiscovery-Settings a possibility to can leave SNMP settings untouched so it takes the credentials from the DCR, to can start DCR discovery?
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Apr 22, 2013
I am having a strange issue deploying universalk9-150-2.SE2 to our 2960S. All the switches are stand alones.LMS gives an error when asking to upgrade the image but the fact is that the new software wents through - if I manually reload the switch everything is fine.why is RME showing an error if the new image seems to have been deployed?
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Apr 6, 2013
Who can give me a SNMPv3 configuration template.I tried many times has been a problem
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Dec 4, 2012
I have installed Cisco Prime Infrastructure 1.2 separately from LMS4.2. LMS4.2 is in production. I just want to run PI1.2 in parallel with LMS4.2 before migrating to PI1.2. Currently I have LifeCycle permanent license. Why don't I have the assurance lfeature set license. it is running in evaluation mode.
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Apr 22, 2012
After launching config collection job in LMS 4.2 I can't get job results and receive error message - Unable to get results of job execution for device. I've increased the job result wait time using option in Admin > Collection Settings ... , but nothing changed.Here are screenshots of error message and wait settings I used.
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Dec 18, 2012
Our customer is try to make a configuration by web interface menu:
Admin > Collection Settings > Inventory
After select the menu below they always received this message:
Error in starting acquisition: unable to connect to server
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Mar 20, 2012
i have an issue with the lms 4.2 Topology Data Collection. After installation the Topology Data Collection was running normaly, but since first server reload the Topo Data Collect under Inventory > Dashboards > Device Status > Collection Summary is "frozen".Is there any option to stop this process elsewhere? I cannot find anything under jobs in running state or so. Clicking on Schedule only give me the option to start data collection, but lms always returns that the process is running.
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Aug 17, 2011
I have a problem with the User Tracking and Data Collection on LMS 4.0.1 . I think It crashes every time or freezes. I Have this error if I lunch UT Acquisition :
Failed to start acquisition: Construction of XML data required for UT IS in progress. Please try After Some Time.When scheduling a CM data collection, I have this error: Data collection IS Already in progress.
I detected an error in ani.log line 12266: Exception in thread "Discovery" java.lang.AbstractMethodError: com. cisco. nm. ani. server. topo. Port Channel.portIfIndex ()
I successfully changed the name of the CiscoWorks server last week with the tool hostnamechange.pl.
Perhaps there was an impact on data collection ?
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Nov 20, 2011
I'm having an issue with LMS 4 where it's failing to collection configuration from devices.
The following is the status of your Scheduled Config collection job:
Job ID : 1045
Status : Job Failed(111)
Description : System config collection job
[Code]....
I researched through this forum and found a thread where the ConfigMgmtServer server wouldn't run. Looking at the processes it says that this service is running normally.
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Jan 15, 2013
we have installed LMS 3.2 when i try to run data collection it shows "Notified server to run campus data collection", but status of data collection is idle.
If i restart the server and try to run data collection it runs properly one time.
Each time i have to restart the server for data collection.
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