Cisco Routers :: EPC3825 - Very Slow Internet Using Wireless?

Aug 2, 2012

The other day I decided to upgrade my old 10/2Mbps connection to a 100/5Mbps cable connection and my ISP gave me the EPC3825 router. When using an ethernet cable everything works great and my speedchecks max out every time, the problem is that I can't have cables all over my apartment so I'd like to use wireless. With a computer located right next to the router I've gotten as high as 20Mbps and usually I'm left at about 3Mbps. I'm aware that using wireless can result in a small drop of speed but this just seems too much, especially considering the fact that I ran a steady 10Mbps when using wireless on my old connection.

Model:Cisco EPC3825
Vendor:Cisco
Hardware Revision:1.0
Bootloader Revision:2.3.0_R3
Current Software Revision:EPC3825-v302r125532-110504c
Firmware Name:epc3825-v302r125532-110504c.bin
Firmware Build Time:May 4 14:04:04 2011

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It should be known that this is not MY specific issue, it's a friend's issue... but I am posting it for him as I know nothing about networking. Don't worry though, anything you post here I will relay for him to do.Is this a wired or wireless connection issue?

Wireless

How to run and post an ipconfig /all output of the computer(s) in question for review.Here it is:

Quote:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:Windowssystem32>
C:Windowssystem32>ipconfig/all[code]....

So here's the deal, my friend has horrible down speed, usually less than 1MB/s according to Speedtest.net, sometimes it hits 2MB/s. However, his brother's in the house have at least 17MB/s, which I can assume is their actual speed that my friend should have... however, he specifically does not.He had a very old wireless card that was installed on his motherboard (desktop PC) that I assumed was the issue upon him first telling me, and from the issues I was personally able to see. For example, he'd constantly disconnect... his internet would just die for him specifically, and then come back. His brother's never lost internet when he did.

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Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Med ensamr�tt.
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