Cisco Routers :: Unable To Activate Protect Link Web On RV220W
Jan 5, 2013
I use to be running on firmware 1.0.2.4 with ProtectLink-Web working great, but then it expired. Some time later I updated the router to 1.0.4.17 and purchased a three year subscription to ProtectLink-Web, followed the registration link on the router, obtained an activation code, followed the activation link on the router and activated the service, however it didn't activate on the router.
I try to activate again and Trend Micro's site just says that it's already been activated. I contacted Trend Micro support and they see the activation attempts on there end and they said everything should be working. They recommended a factory reset which I performed and then attempted activation again, and again their site says that the service has already been activated. And yet when I go to Cisco ProtectLink Web > License > Summary it just says: "Please activate ProtectLink License to display the license information" and wont allow me to access the features. What is going on? Could the firewall be blocking the service? I didn't have this trouble the first time I used ProtectLink with f/w 1.0.2.4
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Feb 28, 2011
I will try to explain my problem as clear as possible but my knowledge about networks and routers is very limited.
I have a DIR-615 version:C1 firmware:3.13NA My ISP is ATT DSL Modem is Siemens SpeedStream 4100, it does not have a router built in Internet line is connected from wall to modem, to router, to PC.
after I upgraded the firmware I had no internet coming out of the router, I bypassed the router and connected straight to the PC and I got internet. I unplugged the power on both modem and router waited a whole night (I was too tired) and in the morning internet was back to PC and I had WIFI again BUT. When I put a password on the WIFI network all my stuff finds the signal but cannot connect, if I open the signal meaning if I have no password and the WIFI is open I can connect all of my electronics without any problems.
I already tried using WEP and WPA but still unable to connect anything, I been leaving my signal open when I'm at home for the last week and I don't like it.
Before the update everything worked fine.
I don't know if this matters but I have a PS3, Wii, Roku box, Laptop and a couple cell phones connected to it. And there are like 6 or 7 network signals close to my house.
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Sep 13, 2011
I went through the install procedure outlined in the ProtectLink Gateway install manual and i activated the ProtectLink Web product through Trend Micro (which shows up through their web site as a registered product to me). It still doesn't show up as installed on the SA540 (under Administration/License Management screen). When I try to activate the product again, it shows as "Already registered". Trend has no idea why it won't work. They said Cisco sold the license, so try their support.
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Oct 28, 2012
I'm trying to activate parental control for the F5D7231-4 (2000). When I go to the parental control screen, I only get a button to subscribe now (see image). When I click the button, I am sent to the Belkin UK website. I cannot find out how to get the parental controls activated on the U.S. site. I am running the latest firmware (F5D7231-4_US_5.01.11 ).
Update: I looked at the source code for the page in the router...it's referencing a website : [URL] that no longer seems to be valid. Or is this a problem in the firmware ?
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Oct 7, 2011
I have a Cisco RV082 that doesn't appear to filter any selected categories. To run through what i've done so far, within the 'Web Protection' screen i've: enabled URL filteringconfigured a number of categories to filter by putting a tick in the repective business hours boxset the business days to 7 days a weekspecified business time as 24hrshit the save button.
My licence appears as activated and my platform shows as "gateway service".I've gone on to a number of machines and all are able to access websites that fall under my blocked category (facebook for example even though i've blocked the social networking category).
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Aug 9, 2011
My rv082 router protect link gateway is already activated. How do i change the key or activate it with a new activation key?The router dont have any link to change the key. I'm using v1-2 rv082
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Nov 5, 2011
I have an RV220W with firmware version 1.0.2.4. My ISP makes available IPv6 over PPPoE in a Dual Stack configuration. One of the requirements is that my home router should support prefix delegation. I don't appear to be able to find any information pertaining to PD in relation to the RV220W -
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Apr 21, 2012
I have two offices connected with an IPSEC VPN tunnel using RV220W routers. The Tunnel works fine for local users between the two sites(Site 1:10.0.0.x; site 2 is 10.0.2.x). I have also set up PPTP users for remote access. PPTP users that connect to site 1 cannot access site 2 and vice versa. The PPTP users have no trouble accessing the resources on the site that they connect to. I have tried activating RIP and adding various static routes with no success. If I PPTP connect to site 1 and I tracert to an IP address on site 2 the route goes to the site 1 router and then goes to the internet(connected to the site 1 router) where it stops.
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Mar 9, 2013
I re-installed Windows XP on a dual boot with Windows 7 but I have no access to the Internet.There is no problem with Windows 7. I have Wi-Fi with an ethernet connection.What am I missing? Without Internet access I am unable to activate my copy of Windows XP
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Nov 7, 2012
My laptop crashed so I sent it in to have my system restored. I just picked it back up and now I can not activate my wifi. I tried pressing F2 but to no avail. What can I do?
According to my system I have Broadcom Virtual Wireless Adapter.
Dell Inspiron N7010
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Oct 30, 2011
I am making my wireless network with Wireless router DIR-600 and DWA-525 desktop adapters for my office. I created a most secured type of network WPA2. And I have to create profile for DWA-525 desktop adapter to connect to my network and it requires the network secret key to connect. But This secret key is viewable from the "Network connection manager" when one can click on modify network and click on "Show text in the password field" by everyone using this computer (I mean by all other office staff). I don't want to let any one know my wireless network secret key. Is there any way to protect the key while having the computers automatically connected to wireless network. More information is below
Model: DWA-525
Hardware Version: A1
Firmware Version: 1.10
Operating System: Windows 7
Service Pack: 1
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Jan 25, 2012
I wish to change ARP table or any else to get a WOL functionnality.
I found how to activate telnet server, but I don't have the right login and password.
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Jan 8, 2012
I am not able to activate the wireless feature in siemens gigaset se568.
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Aug 21, 2011
I just recently installed a RV220W at my office and (almost) everything works fine. I have noticed that when my iPhone is connected to the RV220 wi-fi network, I get the message "The connection to the server failed" when checking my email. If I disable the wireless on my iPhone, it connects up to the exchange server perfectly fine so it must be a setting with the wireless somewhere but I cannot find it anywhere.....
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Dec 19, 2011
I provide support for a small business network. ISP: Silo Wireless (wireless point to point with ISP) Router: Cisco RV220W Wireless-N Network Security Firewall
The router is configured with two wireless access points with SSIDs: "abracadabra" and "abracadabra-guest". The only difference between these two wireless networks is their passcode. Up until now I have had no problem connecting devices to either wireless network.
My problem lies with an HP Pavilion laptop running Windows Vista Home Premium 32-bit that I'm trying to connect to the "abracadabra" wireless network.
Network and Sharing Center shows "Identifying" for a while and then shows "Unidentified network" with no local or internet access. Wireless network connection status says that Media State is Enabled, Speed is 54Mbps and Signal Quality is Excellent. Network Connection Details shows that DHCP is Enabled but it's getting an Autoconfiguration IPv4 address of 169.254.107.138...
The laptop is running ESET Nod 32 Antivirus 5 and Windows Firewall and I've disabled Windows Firewall on the Wireless Network Connection. I've also tried re-installing the wireless nic driver, it's running the latest from Windows Updates.
what really gets me is that the laptop can connect to "abracadabra-guest" fine and access the internet
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Apr 2, 2012
what exactly is QuickVPN?Is it a IPSec VPN?Is it a PPTP?Is it a SSLVPN?can I resolve my local hostnames? That means, can I configure a lokal DNS Server?
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Aug 24, 2012
I am trying to setup and configure a VPN on the RV220W that uses IPSEC so I can use the Cisco VPN Client I use at work, I have gone through the user manual 11 or 12 times now but still cannot work it out. I cannot find where on the Rv200W iset up the phase 1 authentication username and password which will then lead me onto the phase 2 stage of asking for a username password to allow me access.
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Jul 3, 2012
Picked up a pair of RV220W's for a project I'm working on. I have several IP's available, 4 of which are assigned to/in use by a server behind the RV220W. All 4 of these IP's are static external IPs. How I can configure the RV220W so that requests to those 4 IP's get routed to the server.
Prior to purchasing this, I was under the impression what I was trying to do was called one-to-one NAT, but after reading the 'Help' document on the one-to-one NAT page, I don't think this is right. Emphasis added below: Cisco RV220W Wireless-N Network Security Firewall Help FirewallOne-to-One NATOne-to-one NAT is a way to make systems behind a firewall and configured with private IP addresses appear to have public IP addresses.One-to-One-NAT Rule TableThis table lists the list of available One-To-One NAT rules configured by the user. Private Range Begin: start ip address in private (LAN) ip addressPublic Range Begin: start ip address in the public ip address (WAN IP), Public IP Subnet Mask: The Subnet Mask of the public IPRange Length: Range length maps one to one private address to public address up to the given range.Service: This column shows service to be accepted by LAN Host.The actions that can be taken on One-to-One-NAT rules are:(Check Box At First Column Header): Selects all the entries in the table.Add: Opens the One-To-One NAT Configuration page, to add a new entry. Edit: Opens the One-To-One NAT Configuration page, to edit the selected entry.Delete: Deletes the selected entries.
So according to their documentation, the server in question would need to be configured with a private IP. Unfortunately, one of the applications I use is licensed via IP address and my understanding is that I cannot use the software with private/non-routable IP addresses.
Is the RV220W capable of not only securing the line (firewall, access rules, content filtering, port trigering & forwarding etc) but also doing what I was hoping to do (keeping the external IP's on the server, and routing appropriately)?
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May 15, 2012
I'm using a RV220W router, and recently got shifted to a dynamic IP solution.Now, I've got a no-ip.org address, but the update service seems to be on no-ip.com. So, I try to enter mydomain.no-ip.org OR mydomain.no-ip.com in the dynamic dns settings, under Host and Domain Name, but when saving the settings it says
'The hostname specified does not exist in this user account' ,which seems to indicate that it manages to login to the update service but gets a negative reply.Is it possible to use the RV220W with no-ip.org/com?
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Dec 12, 2012
We have 2 sites connected thru 2 RV220W routers via VPN and most things are working fine. I have noticed however, that any device that has a web interface, i.e. our Sharp Copier and our Freenas server, is inaccessible. The page tries to come up but then I get the Cisco "server is down" page generated by the RV220W.
I can pull up the web interface pages if I use a machine on the local LAN but not on any machine across the VPN. The only commonality I can think of is the RV220W blocking that traffic for some reason..
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Sep 28, 2011
Cisco support write down manual (workaround), how to setup IPsec VPN connection on Mac OS 1.7?
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Nov 27, 2011
Is there anyway to associate a name to an IP in the RV220W? I am coming from a WRVS4400N v2. Folks are complaining that they can't connect, for example via Real VNC, via the PC name any longer. They have to use the IP address. In the past I put the names of the PCs in the WRVS4400N when I reserved IPs via MAC addresses (some call this assigning static IPs). There isn't any place in the RV220W to put the name. Even when I look at the DHCP list a lot of them show up as "unknown". I am sure this is a NETBIOS thing but I'd rather fix this in the router as I have always done in the past.
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Jul 22, 2011
i have a RV220W and absolutely nothings functional on this stupid Router, no NAT , no Port Forwarding and I cant access my Network from Outside. Any firmware link for downloading. This address works, its handling special webrequest.
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Jul 19, 2012
I set up a PPTP VPN with an RV220W recently. It was working flawlessly until a recent power outage and now users are getting the 807 error when attempting to connect. I have PPTP passthrough enabled and TCP/UDP 1723 open. As far as I can tell GRE 47 is open as well. Why it was working and is not working after a power outage?
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Jun 23, 2012
Having a strange problem that just started this week and got worse this evening. I have a RV220W that is feeding my network. The RV220W sits behind a broadband modem and acts as the DHCP for the network and those computers access the internet that way. Anyway, tonight started an issue where the the RV220W just disappears. Becomes unpingable. I recycle power, and within anywhere from 5 to 10 minutes, it's gone. No longer pingable. Even if I plug a latop directly into it.If I power cycle the RV220W it comes back and I can ping it and access it and its settings. 5 to 10 mins later, I again lose it. Nothing was done. Its been working fine for a few weeks. Had a similar outage last Tuesday, but a recycle of everything brought everything back into line. After I lose connection to it, the lights I expect to be lit remain lit.
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Jan 26, 2012
I am unable to make UPnP to work on the RV220W. I am forced to use port forwarding.
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Nov 20, 2012
Nothing happens when clicking the SAVE button after making changes on the VLAN Membership screen when using IE9, but it work fine with IE8. Any problems using IE9 during configuration?
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Jan 31, 2013
When someone downloads a file, or similar, there seems to be no, or very little, room for other requests. I've even tried to be the only one on the network, start a download (from ex. Intel) and then tries to access a simple website, almost only text, and its extreemly slow. I hav ethe latest firmware, a windows domain network and the routers is not acting as dhcp server.
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Sep 26, 2011
Where I can find the MIB files for RV220W router?
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Aug 5, 2011
I'm an IT professional with more than 10 years experience. I have spent last 5 days trying to figure out why the wifi connection to this router is so slow, but still no luck. I'm getting only 13Mbps even if my laptop is next to the router! (wired connection worked ok)
I have tried all sort of setting combinations, 2.4GHz/5GHz; N only/ G,N Mixed; Auto/20MHz bandwidth; different channels; WPA2 encrypted vs open; disable firewall; wmm enabled/disabled; 1.0.0.26/1.0.1.0 firmware... no matter what I try, I always get only 10 - 15Mbps speed.
Once I replace this router with my old router, it worked perfectly --- getting 70 - 80Mbps with exactly the same testing environment and configuration.
I really expect this router to offer much faster wireless speed according to this review: [URL]
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Apr 30, 2013
I'm using a RV220W in my home office. Before this router I was. using a Sitecom router which did not cause any problems. I have setup a home network. The RV220W connects to the provider modem. The client components connect to the RV220W. Which acts as DHCP gateway. The DHCP features of the modem are disabled. I have assigned all network client devices to the same workgroup. I have to windows 7 PC's. one of them acts as fileserver. when trying to acces it from the other fixed PC or via a laptop the fileserver is visible but not accessable. I can not open it and access the shared folders.It has worked for a brief moment, but without changing any settings it stop working. I have never had accessability problems with the sitecom router. I have installed the latest firmware and tried rebooting the router several times. I have also started again with the factory defaults.
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Jan 8, 2012
I have a cisco RV220W router used in a home environment. Recently I purchased a Siemens Gigaset A 580 IP phone. It works OK so far but I would like to optimize the configuration for VoIP traffic and apply QoS for VoIP on this router. Any guide with the recommended configuration and preferred settings of the same? I have not used QoS previously
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Jul 18, 2011
I have an Cisco RV220W and I can’t connect to web interface. The router is new, I receive the error in Mozilla: Cannot communicate securely with peer: no common encryption algorithm(s). I used also Internet Explorer, Chrome , I tried to disable SSL 3.0, TLS 1.0 but the problem persist. The PC obtained IP address from the router, I have ping on it ,also the SSID is up with open network I reset to factory default but the problem persist.
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