Cisco Switching/Routing :: 3850 Cannot Connect In Network Assistant
May 16, 2013
With my brand new Cisco 3850 Switch, I got it configured with a LAN IP. Then, on my PC I opened up Cisco Network Assistant (version 5.8.5.1 which supports the 3850). I went to add the 3850 to the community by discovering the device, and was prompted with the user/pass box. The password I set was not allowing me to connect, and I realized it's because a username was required and I had not set up a username on the switch. So, I then configured an admin user with level 15 privileges on the switch. However, now when in CNA I try to add the 3850 to the community, it doesn't even prompt me for user/pass, it just says "unable to connect".
What do I need to do to add this 3850 to my community?
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Feb 16, 2012
I have a Cisco 2948G switch that I am trying to communicate to through this program. It has both an IP address and is hooked up through a cable. I can get Cisco Network Assistant to come up and ask for it's Username and Password, and that it is where I am stuck! I have no clue as to what to put in there as a username and password? I do have a password setup on the switch to login in to it during terminal mode, but that is it.
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Dec 30, 2012
I am trying to connect my Cisco 2911 router to my community in CNA. I can see the routers on the topology map, but when I try to add to community I get an error message stating that the router is unreachable (Unable to connect). I can ping device from ame client. I can view Device Properties for map (Device type: CISCO2911/K9). Telenet attempt to connect but we only use SSH for connectivity (the same as all of my switches that are connected to community). 2911 is listed as a supported router on Cisco site.
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Jun 3, 2013
I have a network coming up for a switch refresh. Management is pushing for 2960s and I would like 3850s. We are running Cisco Voice and Video over the network. I saw a few things that seemed to be in favor of a Layer 3 switch vs. a Layer 2 switch. Some items like better performance due to switching based on IP vs. switching based on MAC. Some information that will show the 3850 to be a better choice or that the 2960 is capable.
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Apr 23, 2013
Can the new Cat 3850 run MPLS ?
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Jan 28, 2013
Cisco has put up the data sheet for the new 3850 switches. What do you all think about this new unified wired/wireless concept?
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Mar 3, 2013
I just started a evaluation license for IP Base on my 3850 switches. But i can't configure HSRP cause the commands are not there (I rebooted allready). Do you need enterprise for HSRP on the 3850?
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Oct 22, 2012
CNA version is 7.5(6)
router: Cisco 2951
error: unable to connect
are able to connect to other switches, such as 2970 questions:
1. is there any configuration needs to be done to connect to 2951 though CNA?
2. is 2951 supported device in CNA?
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Jun 7, 2012
I just started a evaluation license for IP Base on my 3850 switches. But i can't configure HSRP cause the commands are not there (I rebooted allready). Do you need enterprise for HSRP on the 3850?
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May 6, 2013
What is the preferred access switch for new deployment. Choosing between 3850 and 3750x. I have to say that the 3850 wireless features will not be used in this deployment and 4 switch for stack is enough... Looked and read everything that I found in the press, I can not make an informed choice. I bow to 3850, but I was apprehensive following circumstances:1) not too positive reviews2) to long list of open caveats3) to long list of features are not supported in Cisco IOS XE Release 3.2.0SE4) IOS XE : (With regard to the first three points - yes, I understand that the product is new and it has not gone further stage of "childhood diseases" ...Regarding the fourth point - I understand correctly that this is the direction to be moving Cisco Systems and soon all products migrate from classical IOS to IOS XE and so on?
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Jun 2, 2013
I have configured my new 3850 using the command line and all works well. I logged into the web interface expecting to see device manager with a pretty image of the switch etc.
However I am presented with the Express Setup page and even if i fill in all of the details again and click submit then nothing happens and this is all I can get.
I have version 03.02.01SE software.
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Apr 18, 2013
We have a new stack of two Catalyst 3850-48T's running IOS XE 3.02.00 (we are upgrading to 3.02.01 this weekend.)We noticed the CPU usage is around 30% even when there is almost no traffic going through the switch. We haven't seen any indication that it is causing a problem, but is this considered a normal baseline?I attached my config (with passwords sanitized,) show ver, show controllers utilization, and show process cpu history.
I noticed this behavior is normal on 2900XL/3500XL switches, but I didn't find anything relating it to 3850 switches. Does the same thing apply to the 3850 switches? [code] url...
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May 8, 2013
I just completed installation of a stacked pair of 3850s in my datacenter. While I was installing them, I noticed that the lights on ports 1-8 on one of the switches were on solid even though there were no cables connected to that switch. I don't see anything in the logs or anywhere else in the CLI that indicate a problem, however the lights remain on. This only happens on switch 1, not switch 2. Once I plugged the cable into port 1, it flashes normally with activity, but 2-8 remain on solid even though nothing is connected to them.
Before I put the switches in place, I had configured them at my desk with the console connection, and those lights were not lit up.
The indicators on the front of both switches are set in STAT mode. I thought initially I had hit the button and flipped it to a different mode, but that is not the case.
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May 14, 2013
I pulled a brand new Cisco 3850 Switch out of the box yesterday. Following the Quick Start Guide, I put in the power module, powered it on, and waited for it to complete POST. Then, I plugged in an Ethernet cable between a laptop and the switch on a port in the front, and went to the web interface at https://10.0.0.1. I got to the Express Setup, and attempted to change the IP address of the switch to an IP on my LAN, along with other options. When clicking submit, it didn't appear to take. Upon refreshing in the Express Setup, the IP config was blank, so I once again configured it. This time clicking submit brought up a message that it was changing the IP address. I waited for it to finish, and when it looked done, I powered the switch off and took it to a different room to hook it up to the LAN for further configuration.
When plugging in the power at that point, the switch starts through the normal light process (System LED blinks green slowly), and then eventually the System LED blinks green very fast and never stops. It doesn't get to the point of having the system loaded and ready to log into. There's no amber lights, just the System LED flashing green fast. On the back, the Power module and all bay lights are green, and the Console light is green, but the Management port light is off.
I've tried using the reset button on the back of the switch two different times to reset it to default configuration, thinking I hosed it somehow, but it never goes past the fast blinking System LED.
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Feb 10, 2013
Based on what i am reading on the Catalyst 3850 datasheet, the controller functionality comes by default if i have a IP Base of IP Services license on the switch. Is this correct or do i need additional license to enable the controller functionality?What capabilities does below license provide ?
LIC-CT3850-UPG (Primary upgrade license SKU for Cisco 3850 wireless controller)
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Apr 26, 2012
Looking to setup a backup router for our disaster recovery plan. We currently have a Cisco 877W that was setup by our ISP. I can log into the device with Telnet and a console cable, but I am not good using IOS commands, so I would like to use CCA. Unfortunatley, I cannot access the router using the software. I assume something is disabled in the config. Like HTTP or something.
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Jun 25, 2006
i have managed to create a community of cisco devices however although i can add the pix to the community it does not show up in the topology? HTTPS is enable. I can also access the pix via ASDM.
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Dec 27, 2012
I'm experiencing considerable difficulties with CNA and my 4948E cat's. Front panel view, vLans and VTP utterly fail...and I have gone to GREAT lengths. I initially configured them all for comprehensive use in a vSphere environment. Storage switch fabric and multi-vlan guest networking. I wiped the config's across the board, factory reset all of them in an attampt to get CNA working. NO GO and it's been wildly frustrating, 80+ hrs spent with no results.
So is CNA truely compatible with the 4948e? And if so, WHAT IN THE **** AM I DOING WRONG!!?!?!?!!!!!?
Config and info:
C4948#show verCisco IOS Software, Catalyst 4500 L3 Switch Software (cat4500e-ENTSERVICESK9-M), Version 15.1(1)SG2, RELEASE SOFTWARE (fc1)Technical Support: [URL] Copyright (c) 1986-2012 by Cisco Systems, Inc.Compiled Wed 24-Oct-12 02:27 by prod_rel_team
ROM: 12.2(44r)SG11C4948 uptime is 22 minutesSystem returned to ROM by reloadSystem image file is "bootflash:cat4500e-entservicesk9-mz.151-1.SG2.bin"Hobgoblin Revision 21, Fortooine Revision 1.40
Last reload reason: Reload command
[Code]...
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Sep 19, 2012
CNA 5.8(1)
32 devices
When I first launch the application, it promots for CCO login information, but then tells me the username or password is invalid. I reset it once, and it appeared to work. Next time I launched the application though, it gave me the same login error and did not store any of the device credentials. This is a new install of CNA and it just has one community setup on it now. I've tried 2 different CCO accounts and they both give the same login failure. I know the passwords I'm using are correct though.
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Oct 18, 2012
I'm trying to get a network of SGE2000 switches mapped into Cisco network assistant.It always comes back with the device type unknown and status unsupported device.Is there a way to fix this ? I'm using Cisco network assistant ver.5.7(6)
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Feb 28, 2011
Since I updated a Catalyst 2960 switch to IOS version 12.2(55)SE1 I can't do searchs by MAC address, when I do "Monitor->Search" the following error appears:"The software version of the selected switch does not support some of the CLI commands in read-only mode for this window. You must have read-write access to this switch to display complete information in this window" If packets are captured you can see that the issued command by the CNA host is "GET /exec/show/mac-address-table/", the answer from the switch is:"show mac-address-table ^% Invalid input detected at '^' marker.
If I do "Configure->Switching->MAC Address" instead I get the mac address-table correctly. In this case the issued command is "GET /exec/show/mac/address-table/dynamic" and no error is displayed, the answer from the switch is the list of mac-address table.
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Feb 22, 2011
2950s work fine when upgrading the IOS using CNA. On all 2960s I get Failed to execute the command archive download-sw /overwrite /http iosFile
If I run the command using telnet and tftp server it works fine.
I have tried by deleting the old image then trying upgrade using CNA, but no luck
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Oct 21, 2012
I have a network running some 20 switches, two controllers and many AP's. All the devices that should be able to connect to cisco network assistant can successfully. However there is one switch that will show in neighbours but will give the message of “unable to connect to device” when I try and add it to the topology.
As far as I can see the config is identically to all other similar switches in the network. I can telnet from a switch (management VLAN) to the switch in question. However when I try to ping or telnet from the PC running network assistant (different subnet) I am unsuccessful. However I can ping/telnet to all other cisco device from this PC. The switch is a WS-C3560-48TS and I have included the config for firstly the switch in question and another switch of the same model and config that works correctly.
sho run
Building configuration...
Current configuration : 7363 bytes
!
version 12.2
no service pad
service timestamps debug datetime localtime
[code]......
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Mar 22, 2011
Does the latest version of the Network Assistant support the AP1131AG / AP1131G model?
From the "supported device list" documentation it seems yes, but I've tried to import them into the map and received the message indicating that is not supported as a device...AP1242AG/1242G are not having this problem.
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Nov 6, 2012
Is there any management software as the Cisco Network Assistant for smb switch as SLM224G or SRW224G4-K9-NA, or only works with models 2960 and higher?
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Apr 2, 2012
why Windows Server 2008 is not a supported OS for Cisco Network Assistant?I am currently evaluating switch management solutions for use with Catalyst 2960 and 3750 series switches, and would like to be able to backup and restore configurations, as well as make configuration changes. My management Server is running Server 2008.Is Prime LMS my only option?
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Jun 23, 2011
I have two WS-C2950G-24-EI switches each of which were running software version 12.1(22)EA2-C2950-I6Q4L2-M. Both swtiches were viewable from Network Assistant version 5.6(3) and part of a community. I then updated the software on one of the switches to 12.1(22)EA14, and now Network Assistant will not add the new updated device to the community and gives an error of "WS-C2950G-24-EI is not supported as community member". Is the latest version (12.1(22)EA14) not supported by Network Assistant? The release notes indicate the Minimum Software Release is 12.1(22)EA4.
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Apr 16, 2013
I have an iPad 4 (6.1.3) that won't connect to our Cisco 1142 APs. Full Cisco network; 3560 POE switches on edge and Cisco 6509 at the core.At first we looked at it as a wireless issue. No settings changes on the APs would allow the iPad connect. About 125 other iPads of various models worked fine. Took the offending iPad to McDonalds and it connects fine. Took the offending iPad to another school in our District and it connected and worked fine. Went back to the home school, still won't connect. Contacted Apple since iPad was under warranty, sent it to them and they ran diagnostics and it is fine.Is there anyway that the core switch is blocking the iPad client?
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Dec 19, 2011
I have an ASA 5505 configured with internal network, a DMZ, and a VPN on seperate subnets. The implicit rules allow my internal client computers to connect to the web servers on the DMZ IP, but I can not connect to the public NAT address from the internal network. I have a DNS server on my internal network and it does resolve to the public IP correctly. NAT seems to be working correctly because if I go outside the network and connect to the public IP or qualified name then I can get to everything correctly. I do not see any messages in the Cisco logs and the packet trace tool shows the route of http from an internal IP adddress to the external (NATed) address is allowed.
Specifically, I can go to http://192.168.1.121 from the internal (192.168.0/24) network, but I can not go to http://72.22.214.121 (the NAT address) from the internal network. If I am outside my cisco then I can go to http://72.22.214.121 easily. [code]
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May 14, 2012
is it possible to prevent the users with static IP's to connect the Network?We use Cisco sw 4500 series as an access and distribution switches.Is there any features on the switches that fit my request?
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Feb 13, 2013
APs must be directly connected to the 3850 for it to work in MA or MC mode. But if we add some switches and configure it to work transparently (without CDP/ VLAN tagging /LDP ) ? Do you think this is really not possible to make it? What impact CAPWAP tunnel gets from this transparent switch ?
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May 2, 2013
I am read this cisco document Cisco Catalyst 3850 Switch Services Guide
[URL]...
which describe that
L2 roam occurs when the user roams from an access point connected to its controller to a different access point connected to another controller, where the two controllers are L2 adjacent to each other.
L3 roam occurs when the user roams from an access point connected to its controller to a different access point connected to another controller, where the two controllers are L3 adjacent to each other.
so what exactly this mean the two controllers are L2/L3 adjacent to each other , what is the different between them.
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Mar 4, 2013
We are looking at doing some switch replacement. These switches will be in for ~7 years.We need POE for a VOIP phone system, and 10gb uplinks back to the core. We want to have the ability to go POE+ in the future.
We were quoted from our vendor for:WS-C3850-48P-S with 2x715w Power supplies. It looks like the data sheet says that to get POE+ you need 2x1100w or 1x1100w & 1x715w. Do we need to step up to the WS-C3850-48PF-S?
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