Cisco Switching/Routing :: 6500 Crashed - RP Is Being Reset By The SP
Feb 17, 2013
One of our edge router (6500, running ios 12.2(33)SXJ) crashed with the following error. I found there were some RP-SP-ping GOLD test skipped due to high SP CPU utilization, but dont know if thats the reason. Crashinfo is attached. Hope to get you expert opinion on this. Shall we go for upgrade ?
Feb 17 15:19:10: %C6K_PLATFORM-2-PEER_RESET: RP is being reset by the SP
%Software-forced reload
15:19:10 met Sun Feb 17 2013: Breakpoint exception, CPU signal 23, PC = 0x42E24578
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Jan 17, 2012
We have upgraded to latest IOS but observed this box is hitting a bug which was resolved in the earlier releases but not seen in 4402.
Is this related to hardware issue or a software bug only.
CSCtg94715
CSCtk83586
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Error! Software watchdog on task dot11b expired! Reaper Reset: Task "dot11b" missed software watchdogError! Software watchdog on task apfMsConnTask_0 expired! Reaper Reset: Task "apfMsConnTask_0" missed software watchdogError! Software watchdog on task apfReceiveTask expired! Reaper Reset: Task "apfReceiveTask" missed software watchdogError! Software watchdog on task radiusTransportThread expired! Reaper Reset: Task "radiusTransportThread" missed software watchdogError! Software watchdog on task ccxL2RoamTask expired! Reaper Reset: Task "ccxL2RoamTask" missed software watchdogError! Software watchdog on task dot1xMsgTask expired! Reaper Reset: Task "dot1xMsgTask" missed software watchdogError! Software watchdog on task spamReceiveTask expired! Reaper Reset: Task "spamReceiveTask" missed software watchdogError! Software watchdog on task dtlArpTask expired! Reaper Reset: Task "dtlArpTask" missed software watchdogReaper is kickin' into high gear Task dtlArpTask is consuming 0% CPU! (0% user, 0% system) Frame 0: 0x10004708: sighup_handler+84
************************************************************
* Start Cisco Crash Handler Serv *
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Sys Name: HJ_Wireless_Controller
Model: AIR-WLC4402-50-K9
[code].....
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Mar 10, 2012
My cisco ios 2960S is crashed and the ios is gone The issue is i am connecting my pc to management port and i give switch:
IP_ADDR x.x.x.x/255.255.255.0 and also switch: DEFAULT-ROUTER
But i can not copy tftp to flash,according that i have L3 port (management) why should i use xmodem?
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Oct 31, 2011
Our company's c4510 with redundancy supervisor 7E just been crashed, first the master then the slave. What should I do ?
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Aug 12, 2012
I have a number of 2960 switches that have crashed without any reason
Under show version System returned to ROM by address error at PC 0x108971C, address 0x0
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Nov 2, 2011
I have a situation. I am running two-switch 3750-stack and it crashed this morning. IOS version the switches is: "flash:c3750-ipservicesk9-mz.150-1.SE.bin"
SRPRSRGBYA#
Log Buffer (10000 bytes):
3:40.840: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan104, changed state to up
Nov 3 13:13:40.840: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan201, changed state to up
Nov 3 13:13:40.840: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan202, changed state to up
M-1-CRASHED: (SRPRSRGBYA-1)
Nov 3 13:18:13.336: %PLATFORM-1-CRASH(code)
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Sep 9, 2012
Uhg. I deployed a 3560G a week ago and it was crashing... so I replaced it Sep 7 around 16:00 and now this one is crashing. Different logs.
Version 12.2(55)EX3
Sep 6 18:06:08: %PLATFORM-1-CRASHED: Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!
Sep 6 21:05:18: %PLATFORM-1-CRASHED: Data TLB Miss Exception (0x1100)!
Sep 7 04:12:43: %PLATFORM-1-CRASHED: Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!
Sep 7 05:35:09: %PLATFORM-1-CRASHED: Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!
Sep 7 08:21:37: %PLATFORM-1-CRASHED: Data TLB Miss Exception (0x1100)!
Sep 7 11:13:18: %PLATFORM-1-CRASHED: Data TLB Miss Exception (0x1100)!
Replacement Version 12.2(55)EX2
Sep 7 16:34:48: %PLATFORM-1-CRASHED: Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!
Sep 8 03:39:38: %PLATFORM-1-CRASHED: Data TLB Miss Exception (0x1100)!
Sep 8 18:26:06: %PLATFORM-1-CRASHED: Data TLB Miss Exception (0x1100)!
Sep 9 18:14:38: %PLATFORM-1-CRASHED: Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!
More detailed syslogs are in the attaced 'crash-logs.txt' file.
The device is running OSPF (it is in an NSSA). I have several other devices configured almost the same running the same IOS in my network and they are working fine.This does make the third out-of-box 3560C Cisco that has failed on me within a few days.
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Dec 10, 2012
Does any know what " Last reset from system-reset " means? Is this becouse of a power failure or someone reloading the switch?
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Dec 21, 2011
how can we upgrade 6500 non modular ios to normal 6500 ios?
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Feb 3, 2012
I have had a strange issue with a pair of FWSM's in 2 6500's, it seems there was a failover but both module's have been reset.
CAT1
Feb 03 17:08:46.525: %SNMP-5-MODULETRAP: Module 8 [Down] Trap Feb 03 17:08:46.522: SP: The PC in slot 8 is shutting down. Please wait ...Feb 03 17:09:01.525: SP: shutdown_pc_process:No response from module 8 Feb 03 17:09:11.382: %C6KPWR-SP-4-DISABLED: power to module in slot 8 set off (Reset) Feb 03 17:10:56.093: %DIAG-SP-6-RUN_MINIMUM: Module 8: Running Minimal Diagnostics...Feb 03 17:10:59.796: %SVCLC-5-FWVTPMODE: VTP
[Code]...
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Jan 21, 2012
As per my understanding 6509 all slots are dual channel, so 9 slot * 40 per slot (20 g in and 20 g out) = 360 GB How cisco claim the 720 ?? What about the 6513 chassic switch fabric connection?
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Sep 20, 2012
I am seeing a strange situation on my 6500 switch?By having snmp walk on '1.3.6.1.4.1.9.9.109.1.1.1.1.3' (== cpmCPUTotal5sec), I came to know that there are two processor and the cpu util for switching processor is gone to 88 % and some time creeps to 99 %.
snmpwalk -v2c -c "removes" sw6500 '1.3.6.1.4.1.9.9.109.1.1.1.1.3'
SNMPv2-SMI::enterprises.9.9.109.1.1.1.1.3.1 = Gauge32: 12 (--- this is for CPU of Router Processor )
SNMPv2-SMI::enterprises.9.9.109.1.1.1.1.3.3 = Gauge32: 99 (--- this is for CPU of Switching Processor )
but when I do sh process cpu on the console, all looks normal as it shows cpu utilization of RP. why the value is so high on the switching processor ?
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Jan 24, 2013
For intervlan routing, Is 'IP routing' command enabled by default on a 6500 series switches based on the IOS?and on 3750 switches, do we need to enable the "ip routing" command manually for intervlan routing?
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May 9, 2013
I'm looking to restrict Inter-VLAN routing through L3 switch (cisco 6500) and wanted to know best possible way to do it. I used VACL and achieved success to some extent, but my config is making clients take up to 5-6 mins to authenticate IP address from the DNS (bootps).My VACL config was as follows:
Subnet to restrict is 10.100.15.0 (VLAN 15)
STEP 1: Created extended ACL to allow bootpc/bootps through DNS
ip access-list extended EACL_DNS
permit udp any eq bootps any
permit udp any eq bootpc any
STEP 2: Created standard ACLs to allow only relevant subnet, server VLANs & some IPs from other subnets for printers/scanners etc.
ip access-list standard SACL_VLAN_15
permit 10.100.15.0 0.0.0.255 (the subnet I'm restricting)
permit 10.100.50.0 0.0.0.255 (server VLANs)
permit 10.100.25.45 0.0.0.0 (printer in another VLAN which has to have access in VLAN 15)
STEP 3: Created VLAN access list
vlan access-map VACL_15 10
match ip address EACL_DNS
action forward
vlan access-map VACL_15 20
match ip address SACL_15
action forward
STEP 4: Applying VLAN Access list on VLAN 15 vlan filter VACL_15 vlan-list 15 Though the above works, below is noted:
1. I'm still able to PING 10.100.15.2 (the switch virtual interface) from outside the subnet, which I don't intend to do so. Howeve all cients in the subnet have no connectivity from outside the VLAN 15.
2. As mentioned its taking quiet some time to negotiate with the DNS server at system boot time.
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Jun 2, 2012
I used to "ip routing" command in order to enable inter-vlan routing, for example with 3750 cisco. I have a 6503 cisco with SUP720 MSFC3. I was able to create some vlans but I can not configure inter-vlan routing.
sw#conf t
Enter configuration commands, one per line. End with CNTL/Z.
swsur(config)#ip routing
[Code]....
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Oct 30, 2011
For intervlan routing, Is 'IP routing' command enabled by default on a 6500 series switches based on the IOS?hes, do we need to enable the "ip routing" command manually for intervlan routing?
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Mar 16, 2013
Where is the "ip routing" command in Cisco switch 6500 series?
is the ip routing enable by default accoridng to the: [URL]
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Nov 27, 2011
I am trying to factory reset CE500 switch, as described in the factory rest section of the documentation. I do not get an IP address via DHCP from the switch.
On boot up I hold the setup button down, wait till the lights go solid amber release setup. wait for a port on the switch to start blinking green port 1 starts blinking green, plug my pc into port and wait for IP..and keep waiting !!!!
I have tried this on 3 switches now all with the same result.... NO IP offered.
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Feb 27, 2012
I have tried pressing the Reset button (within 5 secs) when the router power up. On my HyperTerminal, the image was loaded and the line interfaces were up. But when I press enter on HyperTerminal, there was no response.
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Jan 24, 2012
I recently decomissioned an 871 from a small business site and the owner did not want the device anymore. So now I'm trying to use it back at the office in the sandbox, however I don't know the password to the device and neither does the business owner. There's a reset button on the back, but from what I've read (here), it only loads a different config file found on the internal flash. Tried this, no dice. Is this essentially a bricked router now or is there anything else I can do to clear the config and repurpose it for my use?
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Apr 7, 2010
I trying to do password reset on a 506e that I got with the current password unknown. I've gone to the Cisco URL for the reset: [code]
I am using the correct bin file as I checked with my pix version. Also I CANNOT ping the firewall from a PCor system on the network, but CAN ping everthing from the PIX.I've tried using interface 1 but no go. Also I've checked the TFTP software (Solarwinds) is running fine and I've unblocked it in XP's firewall.
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Nov 15, 2012
I am trying to reset the password of ASA 5510,it is entering in Rommon mode but after boot command i am getting following error.
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Nov 25, 2011
i would like to check out what's the difference between the naming convnetion for the 6500 IOS.
I read the data sheet to support my POC deployment to support NCS v.1 the 6500 IOS need to upgrade to 12.2 (33) SXI
Is it able to work if i using SXJ instead of SXI, with the same IOS version 12.2 (33)?
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Jul 24, 2012
I have tried to test copy tftp: numerous time with no success. I believe the reason it is failing is my laptop to Ethernet port is in vlan 62 and the tftp process operates in a different IP space.I am using gig 7/1 and configuring my laptop nic for x.x.x.254 mask 255.255.255.0. I can ping from laptop to gateway) and I can ping from the switch to my laptop using ping vrf production x.x.x.254. Can you tell me what vlan I need to set my laptop connection in or if there is something else I need to change to make tftp work on vlan62?Does TFTP only work in vlan1 or can it be changed?
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Mar 25, 2012
how to upgrade IOS in switch 6500 connect in VSS from 12.2(33)SXI IOS to 12.2(33)SXJ?
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Jul 16, 2012
We are setup like a hotel style workers camp. We have wings full of rooms and residents with 3750 stacks in them. Those switches connect back to our core 6500's. The network is mostly all Layer 3, interfaces are routed with IPs.
When it was built before my time they included an ACL for each wing so that residents couldn't access internal devices (IE SSH to 6500) but I've come to notice it's not working.
I see hits on the ACL for accepts but nothing is hitting the deny rule at the top.Here is the configuration below:
mls qos aggregate-policer INTERNET1 24000000 80000 80000 conform-action transmit exceed-action drop
mls qos aggregate-policer INTERNET2 24000000 80000 80000 conform-action transmit exceed-action drop
mls qos aggregate-policer INTERNET 24000000 80000 80000 conform-action transmit exceed-action drop
[Code] ....
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May 6, 2013
On googling I came across documents that say OTV (Overlay Transport Virtualization) is supported on Cat 6500. Any authentic information whether OTV is supported on Cat 6500, especially with Sup-720B? FYI, Cisco Feature Navigator does not mention it.
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Mar 19, 2012
SUP2T-D#sh proce cpu hist
11111111111 1111 1111 1111 1111
0000000000099999000099999000099999999990000999900009999999
0000000000099999000099999000099999999990000999900009999999
100 **********************************************************
90 **********************************************************
80 **********************************************************
70 **********************************************************
60 **********************************************************
50 **********************************************************
40 **********************************************************
30 **********************************************************
20 **********************************************************
10 **********************************************************
0....5....1....1....2....2....3....3....4....4....5....5....
0 5 0 5 0 5 0 5 0 5
CPU% per second (last 60 seconds)
SUP2T-D#sh proce cpu sorted
CPU utilization for five seconds: 100%/83%; one minute: 99%; five minutes: 99%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
416 3324188 879928 3777 13.05% 14.42% 14.45% 0 Spanning Tree
633 104408 5091 20508 1.50% 0.53% 0.45% 0 Env Poll
75 22000 298 73825 1.10% 0.13% 0.07% 0 Per-minute Jobs
168 69696 163563 426 0.39% 0.23% 0.22% 0 slcp process
2 532 1010 526 0.07% 0.00% 0.00% 0 Load Meter (code )
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Feb 17, 2013
I am trying to guarantee 100mbps for a vlan across a gig link. I have done some research and found this command for switches
mls qos srr-queue input priority-queue 2 bandwidth 20
However it doesn't seem to work for my 6500. I know the 6500 uses PFC for QOS but I have no idea how it works. how I can guarantee a vlan 100mbps across a 1gig link?
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Jul 12, 2011
We are getting ready to start testing Quad VSS for our production VSS environments we have done the research and per documentation it seems pretty straight forward.
I want to make sure that the dual to quad VSS is easily done across our multiple VSS setups and I am curious of those that have done this already have you ran into any gotchas on the turn up of the ICS Sup?
Also, just a ICS in a single chassis instead of one in both chassis of the VSS?
In one of our environments we have all single home devices going to VSS switch 1 and only dual homed devices. going to switch 2 so may be desireable to only install an ICS in the switch 1 VSS.
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Aug 9, 2012
Cisco 6500 with 2T supervisor engine with following software Cisco IOS Software, s2t54 Software (s2t54-IPSERVICESK9-M), Version 15.0(1)SY1, RELEASE SOFTWARE (fc4)
The problem is that, I am not able to configure Multilayer Switching (MLS) (mls rp ip) in the global config command. Although the "mls" is visible on the config menu. but when I say "mls ?", the router prompt "unrecognize command"
Not sure if SUP 2T support MLS or it come with different name.
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May 21, 2012
I have WS-C6509-E chassis with VS-S2T-10G supervisor.
Currently I have IOS " S2TIBK9-15001SY - Cisco CAT6000-VS-S2T IOS IP BASE FULL ENCRYPT "
Can I upgrade the IOS to " S2TISK9-15001SY - Cisco CAT6000-VS-S2T IOS IP SERV FULL ENCRYPT " without purchasing this IOS?
Will I face issue in TAC cases?
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Sep 30, 2009
We have inherited a Catalyst Express 500 (model WS-CE500-24PC) from a company we aquired, and are having issues configuring the switch.
The switch must have been configured previously, but we don't know its IP address. It is no longer on the network, so we can restart it as much as we need to.
We followed the factory reset process:
1) Disconnect the switch from the power supply
2) Reconnect the switch while holding the "SETUP" button
3) Release the "SETUP" button when the status LEDs all turn Amber
4) Wait for POST to complete
5) Connect one PC to the port whose LED starts flashing
However, the PC is never given an IP address, and when we open a web browser, anything we try to browse to gives us "Page cannot be displayed", rather than the setup page for the switch.
Are there any known issues or browser/OS incompatibilities with this model of switch? We're using Vista and Windows 7 with IE7, IE8 and Firefox 3.
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