Cisco VPN :: 3825 - VPN Client Is Giving Error And Unable To Create Certificate Enrollment Request

Feb 21, 2011

We find ourselves in a difficult situation with the Cisco VPN Client version 5.0.07.0290 where it keeps giving us an

"Error 42: Unable to create certificate enrollment request"

When we attempt to use the Online enrollment method to create and enroll a new certificate. There is no additional information in the VPN client logs where we have set 3-High for all logs. In addition, Wire shark does not show any packets sent from the machine running the client to the Cisco 3825 router which runs the Cisco CA.
 
To create and enroll a certificate we do the following:

1. Click on the Enroll button to show the Certificate Enrollment dialog
2. Select  Online
3. Select <New> for Certificate Authority
4. Enter http://192.168.120.1 as CA URL (note, 192.168.120.1 is the IP of the Cisco 3825)
5. Click Next to display the dialog where we can enter certificate details
6. Enter details in all fields except IP Address and Domain
7. Click Enroll which shows a dialog with the Error 42 ... message in it.
 
If we attempt to create a request by using the File method, all works fine, that is, the client creates a file with the enrollment request. The fact that the client does not send any messages to the Cisco CA leads us to believe that we have a problem on the client machine. However, the client does not write any information in the logs, so it is a bit hard to fix the problem. I can provide additional configuration information if required for both the client and the Cisco CA. Note that we have not modified any client configuration. Basically, we installed the client on a Windows 7 64bit machine and attempted the steps listed above.

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I work in a lab testing interoperability between Avaya and Cisco VoIP products.I am setting up an environment to test Avaya 96x1 phones with VPN using SCEP going thru an ASA 5510 to a backend IP PBX. 
 
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crypto key generate rsa modulus 2048     crypto ca trustpoint ASA5510-trust         enrollment url http://10.129.112.20/certsrv/mscep/mscep.dll         enrollment retry period 5         enrollment retry count 3         password Interop123         exit     crypto ca authenticate ASA5510-trust     crypto ca enroll ASA5510-trust
 
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ciscoasa(config)# crypto ca enroll ASA5510-trust%% Start certificate enrollment ..% The fully-qualified domain name in the certificate will be: ciscoasa.avayasil.avaya.com% Include the device serial number in the subject name? [yes/no]: NoRequest certificate from CA? [yes/no]: yes% Certificate request sent to Certificate Authorityciscoasa(config)# The certificate enrollment request was denied by CA!
 
Why isn't there a prompt for the enrollment password?BTW, If I set "enforcepassword" to "0" in the Windows registry, then it works.

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