Cisco Wireless :: 3502i Cannot Join Controller?
Oct 15, 2012
When we were installing some new APs, were plugged in to ports that were not configured on the WLC management VLAN.
This is the illustration
WLC management VLAN is VLAN 80 Management VLAN of infrastructure (Switches routers) is VLAN 10
The APs were plugged in to VLAN 10 and they were not able to associate themselves with the controllers.
Through research, those APs were getting a wrong IP address,
I did the Mode button, pressed for 30 secs, but this did not fix the problem, i thought it was going to clean the flash and bring the AP back to factory default I do not believe this happened.
We also added the cisco-capwap-controller.localdomain to our DNS servers, and then I rebotted the APs and still no luck.
What fixed the issue is we had to go to the DHCP server, release the IP addresses and we found those based on the macs of the APs. What is we do not have the mac addresses?
Now that I have the DNS entry created, if I plug in an AP on the wrong VLAN port will I be able to see it?
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Sep 25, 2012
I have a 3502i(AP_1) that will not join a 5508 WLC(WLC_1)(code 7.2.103). The 3502i(AP_1) will join 4402 WLC(WLC_2)(Code 7.0.230). I have another 3502i(AP_2) that will join the WLC_1 & WLC_2. I am using capwap discover through DNS and hard coding the primiary WLC to AP_1 & AP_2. When I debug capwap events and errors, I see the static capwap messages and replies. Both of the WLC are on the same subnet. I have defauted the AP_1 and it joins the CISCO-CAPWAP-CONTROLLER as expected. When I change the Primiary WLC to WLC_1 it goes back to the CISCO-CAPWAP-CONTROLLER. If i change the primiary WLC to WLC_2 it joins. If I change the primiary back to WLC_1 it joins WLC_2 even though it is not a secondary. I know the previous joined WLC are stored in NVRAM, so that might be why it is doing that. I can join other ap to WLC_1 just not this one.
[code]....
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Feb 5, 2012
I've got several 3502i's that refuse to join to the controller, and just get stuck in a cycling blinking colors on the LED. Other AP's off the same port, controller, work fine. Logs are as follows...
*Feb 6 19:40:37.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.160.4.7 peer_port: 5246
*Feb 6 19:40:37.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
[Code]......
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May 10, 2012
I have a customer with several older Aironet 1121G WAP's. In one area of the plant the noise levels from several large motors is preventing reliable connection to the WAP, even though it is located in the same conference room as the users. I am suggesting upgrading the 1121G to the 3502I to take advantage of the Clean Air technology. This raises two questions:
1) Will a single 3502I be able to effectively handle the RF noise, or does it require a network of WAPs to function properly?
2) Does the 3502I require the CT2504 controller for the Clean Air to work, or will it function in a stand alone mode?
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Nov 27, 2012
I am having a Wism on 6500 chassis with software code 7.2.103.0 Now......... I use to have 7.2.111.3 on the Wism before but for some reason I had to downgrade the code to an older version (some compatibility issues with the NCS)......
Now before all the APs were having 7.2.111.3 version running as soon as I downgraded the controller IOS most of them downgraded the code but a few still did not show up...... so I picked one of them and did a factory reset on the AP and was guessing that it might get the new code from the controller this way but unfortunately since than I have tried a lot of things but no luck. I have switches configured on layer 3..... other APs connected to this switch are working fine,........ when I reset the AP to factory default it doesnot take an IP obviously so I manually define the IP,,, you would find that configuration below too.... but than after a while it trys to locate the controller and could not find it.... where as, as i said other APs on teh same switch works fine......
the only thing i notice is that it does not release the IOS .. it is still having 7.2.111.3.....
using MCNG ddr static values from serial eeprom
ddr init done
Running Normal Memtest...
Passed.
IOS Bootloader - Starting system.
[Code].....
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May 20, 2013
i converted the C1310 to LAP using upgrade tool. but the AP is not able to join the controller i was not able to view SHA Key in upgrade tool, so i ran the "debug pm pki enable " on the controler to get it. i'm still not able to view SHA key.
here is the output of debug command
*spamApTask0: May 21 15:07:43.527: 88:43:e1:d1:fc:9e Received LWAPP JOIN REQUEST from AP 88:43:e1:d1:fc:9e to cc:ef:48:b3:23:ef on port '13'
*spamApTask0: May 21 15:07:43.549: sshpmGetIssuerHandles: locking ca cert table
[Code].....
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Oct 18, 2012
Network environment: (well configured and working fine)
2 AIR-WLC2106-K9 - Software Version 7.0.235.0
2 AIR-WLC2112-K9 - Software Version 7.0.235.0
10 AIR-LAP1252AG-T-K9 - Software Version 7.0.235.0
10 AIR-LAP1131AG-A-K9 - Software Version 7.0.235.0
I am adding a Cisco AP c3502-I-K9 to network.
It does not join any of the controllers.
Led is cycling through green, red, and off - that means "discovery/join process in progress" - never ends.
As wireless network is doing fine, I had only added to dhcp server dhcpd-subnet.conf file the above configuration:
class "Cisco AP c3500" {
match if option vendor-class-identifier = "Cisco AP c3500";
option vendor-class-identifier "Cisco AP c3500";
[Code].....
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Jan 21, 2012
I am trying to get one AP to join the 2106 controller, it did join once then never again!! Now all I get is:
*Jan 22 11:16:22.088: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
[Code]....
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Nov 7, 2012
I’m having a problem of joining new Aps( Ari-ap1242G-E-k9 ) to the following wireless LAN controller. WLC details as follows,
Model No - AIR-CT5508-K9
Software Version - 7.0.116.0
AP Model - ARI-AP1242G-E-K9
AP console logs attached in Error.jpg file
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Aug 6, 2012
When I check the AP join statistics I see the following: Reason For Last Unsuccessful Attempt RADIUS authorization is pending for the AP, I don't run a radius server and don't know how to get around this so that the device can join.
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Oct 16, 2012
This is a new setup and has not worked yet. I have multiple 3602 APs and one 2504 Controller. I thought initially I could plug-in an AP into one of two POE Ports on the 2504. During debug mode I see that it has low power, was suprised that the 2504 switch can't fully power the AP? Is this correct?Anyways I have another POE switch that I am using with ample power. The configuration for my wireless is that it will be completely segmented off of my internal network as this is for guest access. So DNS servers are external so I cannot create host entries for the AP to discover the controller. With that being said I believe that is just one way for the discovery process to happen. I have my controller management interface and DHCP scope on the controller on the same subnet plugged into the same POE switch. The AP does seem to get a DHCP address and I can ping the controller from the AP. I cannot get any further then that. I will not join the controller and the radios get disabled. I get messages such as "discovery response from MWAR is rejected. I will post a debug log of the AP and its bootup process. This is new equipment so I would assume the firmware is somewhat up-to-date and the 3602 AP is somewhat the latest model.
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Apr 11, 2012
1) AP was originally running a standalone image. I booted it into a so-called ROMMON or AP mode (ESC is the right key to make it boot into this mode).
I found a recovery image in its flash - c1140-rcvk9w8-mx. I made the AP boot from it by using "set" command and I see that it start booting using this recovery image. Here goes the question. Do all AP settings matter ? E.g. when I run "set" command from AP I see the following:
ap: set
?=
DEFAULT_ROUTER=10.0.0.1
Default_router=10.9.99.1
ENABLE_BREAK=yes
[Code].....
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May 7, 2012
my access point 1230 fail to join the controller. The image is C1200-k9w7-mx.123-8.JA2. I tried to reboot it but it does not join to controller. How do I initiate the discovery process again to make this AP to join? Should I convert it back to autonomous AP and then LWAPP process again? I can ping the AP from the controller and the AP is in the same VLAN with controller.
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Jan 4, 2012
Iam having trouble to conect my 1121-AG AP`s to my 4404 WLC.
My WLC version is 7.0.116.0.
I can see he AP is getting an IP address from the controller(internal DHCP). But from some reason they can`t connect to the WLC. I have tried many things such as:
1)reset to default settings
2) move the AP to Autonumos mode and back to LWAPP mode -- didnt work.
1 of my AP 1121AG is working properly.
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Oct 4, 2010
I try to configure an AP1131 as OfficeExtend but unfortunately I receive the following message from the debug command on the WLC5508: (Cisco Controller)
*spamApTask4: Oct 04 17:19:18.043: 00:1b:90:74:37:e0 Discovery Request from XX.XX.XX.XX:14847
*spamApTask4: Oct 04 17:19:18.043: 00:1b:90:74:37:e0 Join Priority Processing status =
[Code].....
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Mar 10, 2012
we have WLC 4400, we have 40 APs with model no. AIR-LAP1131AG-N-K9 but we recenlty got an AP with model no. AIR-LAP1131AG-E-K9 which is unable to join WLC.
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Feb 27, 2013
we are running 5500-series WLC and AIR-LAP1131 and AIR-CAP3502 APs. Now we are trying to have new 1600-series AP's working with 5500WLCs. How to get this combo working.
WLC is running 7.4.100 sw version, and AP will join to controller but it won´t work.[code] I can´t find any kinf off document about invalid event 10 & state 5 combination erros message.
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Apr 1, 2012
I'm trying to use 1142 APs with a 2504 Wireless Controller through a D-Link 48PT GBIT XSTACK SWITCH (DLI-DGS-3120-48PC/SI).At any rate, the 1142 AP joins with the wireless controller ONLY when I attach it directly to the controller. When connected directly to the controller the AP functions normally and all is well. When I attach it through the D-Link switch, the AP flashs green several times, indicating that it can't find the controller. I suspect that there's some setting on the D-Link switch that's preventing the AP from seeing the controller.
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Nov 29, 2012
I am not able to join 1042 wireless AP with 2106 controller, even i mention that controller ip is 192.168.200.5 it try to join with controller on 192.168.200.6 ip address always. following are the error logs i can see on console.
*Nov 30 19:50:20.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.200.6 peer_port: 5246
*Nov 30 19:50:20.001: %CAPWAP-5-CHANGED: CAPWAP changed state to
*Nov 30 19:50:21.435: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.200.6 peer_port: 5246
*Nov 30 19:50:21.436: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.200.6
*Nov 30 19:50:21.436: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
[code]....
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Jun 7, 2012
We have two controllers 7510 with the same config (SSID, Mobility Groups, etc)... All APs now was joined in wlc01... If we try to one o more APs join to another controller.. it's is not possible and debug show this . [code]
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Oct 14, 2012
i have configured cisco LAP1240 in H-Reap Mode for multiple branch offices with Local switching and central authentication. one of the branch's AP does not join the controller in HQ while the others are all ok. i have firewall only in HQ, i did priming first for all APs like let them join the controller and configure controller IP in high availbility, and H-Reap config and assign SSID to map with the branch local vlan. when i faced this issue first time i brought back ap and configure a static IP address for AP than recheck them again but the problem still same. since i have only one firewall in the network and also other branches joined the controller through that firewall and no issues.
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Nov 6, 2012
output are here
*Mar 1 01:28:21.018: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Mar 1 01:28:21.022: %LWAPP-3-CLIENTERRORLOG: bsnSetCurrentBHRate : fail to set
radio control and data rate
*Mar 1 01:28:21.179: %CDP_PD-2-POWER_LOW: All radios disabled - AC_ADAPTOR (00
00.0000.0000)
*Mar 1 01:28:21.984: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth
ernet0, changed state to up
*Mar 1 01:28:34.341: %DHCP-6-ADDRESS_ASSIGN: Interface GigabitEthernet0 assigne
d DHCP address 192.168.10.244, mask 255.255.255.0, hostname AP2c54.2d0d.c3c4
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Sep 12, 2012
i'am trying to configure an AP1121g on my controller wlc5508 7.2 but i'am facing a compatibility issue.
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Sep 5, 2012
I try to join an ACS v. 5.3 to the domain. For my acs in Location A, I can join without problems using my account. When I try to join the ACS in location B to the same domain with the same account, it doesnt work.I looked at the debug log files for the ad client, and noticed, that the ACS in location B goes to a certain Domain Controller. However, I would have expected the ACS to contact another DC, which is located on the same location as the ACS ... this doesnt happen.
My question: How does the ACS determine what DC to contact ? Is it possible to force the AC to join by connecting a certain DC ?
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Oct 17, 2012
I am in the process of deploying 3502i APs. This site has 2 - 5508 WLCs both running Software version 7.0.220.0 and 2 - 4402 WLCs both running the same version of software as the 5508s. All of the APs that I have installed so far have joined the controller and I can associate to them and access the network. When the APs first are connected to the switch they go through the 'normal' boot up with the LED changing colors - white, red, green, blue (not necessarily in that order). Once the AP has completed its boot sequence the LED goes out and remains NOT lit.
This is happening to most but not all of the APs. This is the first time I have deployed 3502s - previous experience is with 1142s and 1242s and the LED does not do this with them.
I can, through the CLI, turn the LED on but it is then ALWAYS blue, even if a device is NOT associated to it.
I do not want to leave them off because the account will believe they have a 'dead' AP and with them always blue they cannot properly troubleshoot using the LED.
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Nov 4, 2012
In an idle situation how much area is covered by a cisco 3502i acceccpoint , I understand there are many factor that will effect this , thats why I am adking in idle situation , I am looking for a number is square feet.
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Oct 1, 2012
Can a 3502i be downgraded to autonomous mode?
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Apr 28, 2013
how to convert a 3502 access point from Autonomous to Lightweight ? 3502 has a new IOS released back in Dec 2012 to work as staandalone mode. I need to convert this back to Lightweight mode.
I have been searching on web but have had no luck so far with anything. Tried converting it to lightweight in the same way as putting it on Autonomous IOS but errored out.
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Jul 16, 2012
I have AP which is not connected to switch.I console it and it gives error unable to to get IP from WLC.Need to know is there any way that i can go to command prompt of this AP without getting IP from WLC? I tried control + c etc it does not go to command prompt.
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Jan 17, 2013
This problem only seems to affect one of our sites. Every once in a while, several APs would lose link to the 5508 and get stranded. The only way to fix the issue is either to power cycle, or better yet SSH into the APs and use the command "capwap ap controller ip address x.x.x.x", and then they'd automatically rejoin the controller. At first, I thought network hiccups caused the APs to lose connectivity, but there's none that I could find. I have the primary/secondary controller IPs configured in them as well. See log below:
[previous log entries show AP working as intended, then...]
*Jan 18 05:29:29.632: %CAPWAP-3-ERRORLOG: Retransmission count for packet exceeded max(CAPWAP_ECHO_REQUEST
., 1)
*Jan 18 05:29:29.632: %LWAPP-3-CLIENTEVENTLOG: Switching to Standalone mode
*Jan 18 05:29:29.645: %CAPWAP-3-ERRORLOG: GOING BACK TO DISCOVER MODE
*Jan 18 05:29:29.645: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to [ommitted due to security reason]:5246
*Jan 18 05:29:29.704: %WIDS-6-DISABLED: IDS Signature is removed and disabled.
[code]....
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Jul 18, 2012
The ap 3502i has been registered to the wireless controller, but now want to restore the factory settings, repeated after the upgrade or will appear before the registration information of the wireless controller,
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Dec 4, 2012
We have a 2504 WLC and 8 352l AP. All AP are working and can be seen in the WLC except 1. It can grab an ip address but cannot see on the WLC. the show AP join...only shows that it is trying to join but no error indicated. A debug cap swap events didn't show the ip add.
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Dec 15, 2012
My 3502i suddently shutdown it's Radio interface and when I connect to it, I cans ee that the interface is shutdown. So tryign to enable it but the "configure terminal" command is not available. Is there any hidden command to go the priveledge mode?
______________
interface Dot11Radio0
no ip route-cache
shutdown
antenna gain 0
beamform ofdm
mbssid(code)
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