Cisco Wireless :: 5508 - AP Disassociates From WLC

Apr 4, 2013

I have a WLC5508 with around 70 AP's (LAP1042N) connecting over an MPLS WAN network. WLC and AP's are running 7.4.100
 
From time to time I have an AP which disassociates from the WLC with the logging beneath. This is a problem with the AP, or is this due to network saturation between the AP and the WLC ?
 
And if so, should I change the default retransmit values ?

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Cisco Wireless :: 1142 AP Randomly Disassociates Due To Watchdog Timer Reset

Apr 2, 2013

I am having a very peculiar issue wherein an 1142 WAP is randomly disassociating and powering down due to what the Trap log is calling a "Watchdog Timer Reset." The only way I can get it back up is to power cycle the AP. Currently the AP is being powered by a Cisco Power Injector. Is this a hardware of software issue with the AP itself? From what I read about Watchdog Timers it sounds like it could be. I posted below the Trap Log output after I power cycled the AP:
 
 [code]....

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Cisco Wireless :: 1262 Lwap AP Unable To Join 5508 Wireless Controller

Nov 6, 2012

output are here
  
*Mar  1 01:28:21.018: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Mar  1 01:28:21.022: %LWAPP-3-CLIENTERRORLOG: bsnSetCurrentBHRate : fail to set
radio control and data rate
  
*Mar  1 01:28:21.179: %CDP_PD-2-POWER_LOW: All radios disabled - AC_ADAPTOR  (00
00.0000.0000)
*Mar  1 01:28:21.984: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth
ernet0, changed state to up
*Mar  1 01:28:34.341: %DHCP-6-ADDRESS_ASSIGN: Interface GigabitEthernet0 assigne
d DHCP address 192.168.10.244, mask 255.255.255.0, hostname AP2c54.2d0d.c3c4

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Cisco Wireless :: 5508 Students Unable To Join Wireless With Personal Laptops

May 1, 2012

I have a WLC 5508, AIR-LAP1142N APs and a SSID for students to connect to who bring their own device. I am still testing this and it has not been rolled out but I am running into some serious issues with joining the network. I am authenticating them through a RADIUS server (2008 R2). Problem: many of them cannot connect because they are lacking the certificate.
 
1. What is a good setup for authentication in a BYOD environment

2. If my setup is good what can I do to allow kids to use their computers on the wireless either without the certificate (which I know is unlikely) or what do I need to have them do to connect. I am hoping it does not involve hard wiring and getting the certificate from the server.

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Cisco Wireless :: 5508 Internet Both Wired And Wireless / Access To Server Everything Dead

Oct 24, 2011

have a Cisco 5508 controller (version 6.0.199.4) that when I enable global multicast mode it will work for an hour or two and then it will kill the network.  All internet both wired and wireless, access to server everything dead.  I then have to directly connect to the service port and disable the global multicast mode.  Then two reasons for enabling it are Docs2Go and LanSchool both require multicast to be enabled.  I have it enabled on our wired network and it works OK there.  ted.

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Cisco Wireless :: Wireless LAN Controller 5508 - Loading Primary / Backup Image (Not Found)

Oct 23, 2012

I just turned on 2 Wirelless LAN Controllers 5508 and I am getting this message on both of them:
  
Loading primary image (Image not found)
  
** Unable to read "linux.pri.img" from ide 0:2 **
  
Loading backup image (Image not found)
 
 ** Unable to read "linux.bak.img" from ide 0:2 **
 
And it is taking me to the BootMenu. I selected option 4 to Clear Configuration and the controller seems to restart the system but I still get the same error. I checked the LEDs status and Sys is Amber and Alarm is OFF which according to the documentation is a System Crash.

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Cisco Wireless :: 5508 / Upgrade WLC From 7.2.103.0 To 7.2.110.0?

Apr 25, 2013

I am planning to upgrade WLC from 7.2.103.0 to 7.2.110.0 due to some bug, but I wanted to know if it is compatible with WCS - 7.0.240.0 and NAC Guest server version 2.1.0, I am made some search but I couldn't get to proper conclusion.

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Cisco Wireless :: Upgrading Wlc 5508 From 7.0.116 To 7.4?

May 26, 2013

I have a wlc 5508 running version 7.0.116.0 that I need to uppgrade to use the CAP2602I AP. I understand that I need to upgrade it to version 7.0.240 before 7.4.100 to avoid loosing HREAP VLAN mappings, and I have also read that i need to install the FUS image [URL]. In what order should this be done? Shlod the FUS image be installed before new firmware ore after firmware or after 7.0.240 but before 7.4?

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Cisco Wireless :: WLC 5508 - No Light On APs

Apr 24, 2013

since few weeks i configure my APs on the new WLC5508, and then, the lights are off on the AP, is it normal? however they seems to work fine. What does this light means? FW version: 7.0.22,Is it important?

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Cisco Wireless :: Upgrade WLC 5508 To 7.3x Or 7.4x?

Mar 25, 2013

In order to enbale HA SSO on our two 5008 WLC's, I plan to upgrade them to 7.3 / 7.4 (currently 7.2)Right now 7.3.112.0 is the latest release. We do not have any 1600 series AP's, which requires 7.4.any reason going for 7.4 directly..or not going for it?

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Cisco Wireless :: SSO Not Working On 5508

Jun 4, 2013

I am trying to setup SSO between my primary and secondary 5508 controller, and it doesn't appear to be working. I lose connection to both devices after the reboot and then have to console in and disable redundancy manually to regain connectivity. Is there something special required for this to work that isn't apparent?

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Cisco Wireless :: Downgrading 5508 From 7.0.116.0 To 7.0.98.218?

Sep 13, 2011

I've just gotten in two new 5508 controllers that have come preinstalled with code version 7.0.116.0.  My issue is that when I go to downgrade these to 7.0.98.218 I get an error after the Image version check is passed stating the following:ERROR:  Incompatible SW image.  ERROR:  Please install the Data Payload Encryption licensed image.I've tried multiple times to no avail, I've also gone as far as installing the LDPE image of 7.0.116.0 thinking it needed that before downgrading but it still didn't work.

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Cisco Wireless :: 5508 WLC Upgrade From 7.0.116 To 7.2.111.3

Dec 3, 2012

I am planing to upgrade 2 of my 5508 series WLC from 7.0.116 to version 7.2.111.3.  I understand that legacy AP's are no longer supported.  Is the upgrade straight-forward just like other code upgrades? 

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Cisco Wireless :: WLC 5508 AP Over Internet

Feb 9, 2012

We have two WLC 5508 and i want to know if it is possible to get an accesspoint ( eg. 1131) to connect to a controller over internet, without VPN-connection. I have read documents about HREAP but that needs, if I understands it correcly, a VPN tunnel or a dedicated WAN-link. I know that ARUBA has this function, but I cant find it with CISCO.

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Cisco Wireless :: 5508 WLC In HA Over L2 VLAN

Nov 13, 2012

I am very interested in the new 7.3 feature HA.Also I can read that it is recommended to connect the two WLCs directly. How to use a L2-VLAN between them, in fact to bridge a distance between two data centres?

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Cisco Wireless :: 5508 Connect Only In Bn Not In Gn

Mar 4, 2013

I have a Controller 5508, CAP 3501E.I have a problem, all client who connect in 802.11n connect only in Bn and not in Gn.When I diseable the n, the same client connect in 802.11g.

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Cisco Wireless :: WLC 5508 - 802.11n Using 802.1X Security

Sep 12, 2012

WLC 5508 product version: 6.0.199.4
AP: AIR-LAP1142N-S-K9
 
The connection can reach up to 144Mbps when using WPA2 with AES (Layer 2 security), WMM allowed (QOS). But when I use 802.1X (Layer 2 security), can only reach up to 54Mbps. Any special setting when using 802.1X to reach 144Mbps? Or do I need to upgrade?

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Cisco Wireless :: AP Disconnected From WLC 5508?

Nov 27, 2012

We have WLC 5508 installed in our premises to which 80 1242AG APs are connected. Few days ago, all the APs all of a sudden disconnected from Controller and rejoined after 12 to 15 hours. when we try to investigate, there was regulatory domain conflict occur. But we didn't understand that those APs were configured with the same config before. How come they got diconnected and now rejoined without changing any configration in WLC?
 
Logs for both AP and WLC has been attahched here.

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Cisco Wireless :: 5508 - Not All 5 GHz Channels Being Used

Sep 30, 2012

I've got a deployment of 1142N APs using a pair of 5508 controllers running 7.3.101.0.  We're in the United States and the country is set to "US".  I've added the UNII-2 channels to Auto-RF on the controllers via "config advanced 802.11a channel add 100" and so forth.  According to the output of "
show advanced 802.11a channel", I've enabled every 5 GHz channel that's legal for use in the US:
 
802.11a 5 GHz Auto-RF Channel List
Allowed Channel List......................... 36,40,44,48,52,56,60,64,100, 104,108,112,116,132,136,140, 149,153,157,161,165
 
My confusion comes because the automatic assignment of 5 GHz channels is heavily biased toward just a few of them, with most of the available space being ignored.  Here are the 5 GHz channel assignments from a large, single-story building with 31 APs:
 
(qty 2) 36
(qty 6) 40
(qty 5) 44
[ code].....
 
A total of nine channels are used (two of them only once) while twelve other channels are ignored completely.  Many of these APs are close enough to hear one another, so assigning seven of them to ch. 48 makes no sense.
 
Looking at my campus as a whole, I've got numerous APs using channels 36, 40, 44, 48, 149, 153, 157, 161, and 165.  I've got at least one each using channels 52, 56, 60, 64, 112, 116, and 132.  Nothing at all is on 100, 104, 108, 136, and 140.  I am using 20 MHz wide channels, between, so all are independent.
 
Can anyone shed light on A) why my distribution is so heavily skewed toward the first nine channels, and B) how I can learn whether certain channels are being avoided due to the presence of radar, etc, on the frequency?  I'd like to take full advantage of 5 GHz by having as little channel re-use as possible.

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Cisco Wireless :: Configuring HA With WLC 5508

Feb 20, 2013

I have a pair of WLC 5508's. I am installing 7.4.100 on them and they are properly licensed. I am looking to preconfigure these and ship them to our site. My questions are:
 
1)  How much configuration do I need to setup on the secondary controller (ie. same SSID, interaces, ap group, etc...)?
 
2)  Do I need to configure Mobility groups for this HA Cluster?

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Cisco Wireless :: 5508 - LED Light On AP Goes Out

Apr 30, 2012

I have a question on Wireless AP's. We have 2 controllers, a 5508 that supports 50 AP's and a 4402 that supports 25 AP's. I have mutable AP"s but the one that I'm having a problem with is an AIR-CAP3502I-A-K9.

On the 4402 I'm running IOS AIR WLC4400-K9-7-0-230-0
On the 5508 I'm running IOS AIR-CT5500-K9-7-2-103-0

My problem is when i move a AP from the 5508 to the 4402 everything seems to work, the new IOS is downloaded to the AP and it restarts and shows up in the Wireless tab and users can hook up through it to the controller and all seems to work. The problem is that the LED light on the AO goes out once the load is finished and does not come back on. If I put it back toe the 5508, after it reloads the IOS the light comes back on and works, green or blue as the case may be. If i move it back to the 4402 it doesn't work after the load is finished.         

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Cisco Wireless :: WLC 5508 - Access Via SP

Jan 4, 2012

Today my wlc 5508 crash. after trying to get access via sp. It doesn't responds. so i rebooted. in the sh tech i saw this message which i guess indicates the RC of the failure.   

             Start Cisco Crash Handler Serv              
Sys Name:       usa-5354-wlc-02
Model:          AIR-CT5508-K9
Version:        7.0.98.0
[code]...

Analysis of Failure:   Software was stopped by the reaper for the following reason:
Reaper Reset: Task "locpRxServerTask" missed software watchdog

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Cisco Wireless :: 5508 WLC Management?

Apr 24, 2013

I have a 5508 deployed, what I'm trying to do is configure it so that it can be accessed with AD credentials, I'm not talking about accessing the wifi network, I'm talking about logging onto the controller itself for management purposes. We havea  few people our team, and it would be alot easier if each of us could log into the controller with our own AD logins. Is there a link that can assist me in accomplishing this, I haven't been able to find one.

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Cisco Wireless :: 5508 - WLC Priority

Jun 8, 2012

i've got two quastions about WLC's:

1)How or where i could read about access point join WLC controller in multicontroller network?

2)Is it possible and if yes how i could made such scenario: I've got existing netwirk with two wlc 4402, i want to join third wlc 5508 and new access points, but i need that new access point joins to wlc 5508 first,and if all licenses used,jins to wlc 4402 second. Or where i could read about it?

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Cisco Wireless :: DHCP On WLC 5508 7.4.100.0 With HA

Jun 11, 2013

We've encountered problem from the last few days with DHCP on certain SSID's. We have a wireless network with 13 SSID's being managed by a WLC 5508 pair configured as high availability (52 AIR-CAP3502I).  Yesterday we encountered an issue with DHCP on a few of the SSID's but not all, and as a last resort a reboot of the controller fixed the problem.  Statically assigning addressing allows for traffic to traverse the network out to the web and back so I don't think it's a VLAN configuration issue on the wired side.  It's worth mentioning however that the controllers are configured for a LAG to HP switches.  DHCP is being handled by an external windows DHCP server and the primary server address points to the gateway which has a relay configuration pointing to the windows server on the other side of it.  Again, rebooting the controller fixed the problem and the web traffic traverses fine if statically assigning addressing.

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Cisco Wireless :: Configure A Wired Guest Network With A Combination Of 5508 And 2504 Wireless Controllers?

Apr 7, 2013

Is there any way to configure a wired guest network with a combination of 5508 and 2504 wireless controllers? I am aware that the 2504 does not have wired guest functionality, however is it possible to set up a wired guest on the 5508 and using mobility anchors, transmit the l2 information through eoip to communicate with the remote vlan?Home built NAC solution, using 802.1x authentication on switchports for public areas. If user is an employee, communicates with the supplicant on their machine, and places them on an internal vlan.If user is a guest, user fails 802.1x check and is placed on a "guest" vlan with an ACL and external DNS.If placed on the guest vlan, the user has to accept a terms of use form.This is working currently with our 5508s without any issue, however we have some remote offices we'd like to roll this out to that are using 2504 controllers. I'm hoping there's a way that I can use the 5508 as an anchor or vice versa to make this work.

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Cisco Wireless :: WCL 5508 - Cannot Access Https To Wireless Controller

Apr 15, 2012

Interface management on WCL 5508 is assigned ip 192.168.255.200 and from a PC ( on different subnet), i can ping but cannot access https to WCL but From a PC ( in the same subnet) i can ping and https.

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Cisco Wireless :: 5508 Deployment To Manage Whole Wireless Solution

Aug 1, 2012

I want to install a pair of 5508 to manage the whole wireless solution and I have a few questions regarding deployment, Please refer to the topology. The management and ap manager interfaces are conifgured with the same ip address range and thus the same vlan which is 10.160.254.X/24 also all the APs(1,2,3) in that building have the same IP address range for management which will be manually conifgured. The AP's (4 and 5) on the other building have another range of IP address for management and here is the first question. Will the AP's 4 and 5 join the WLC if I manually configure them to point to it? I know I can group interfaces and use them with the same SSID BUT the WLAN vlan in both sides are different and are separated by a router and hence the next question: Can this be done even if they are separated? and if I can, how is this possible, should I configure a dynamic interface in the WLC with an IP of that network even if it doesn't exists on that side? I'm kind of confused with this.

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Cisco Wireless :: 5508 Hreap - Slow Wireless Throughput

Jul 30, 2012

I have a Cisco 5508 setup at a host site with 3 other sites connected using hreap on 1252APs. When doing testing of network speed I find that the throughput from the wireless to wired network is at about 18mbps yet the same test  on wired side is 85-100mbps and wireless to wireless is 18mbps

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Cisco Wireless :: 5508 - Frequent Wireless Connection And Disconnection

Oct 2, 2011

I am running 5508 controller with version 7.0 and 1142N access points.. I am facing a problem on user connectivity.
Wireless Users are getting frequent connection and disconnection. These users are not getting connected to the access point nearby although this access point is up and running. I have tried reducing the power level, configured the AP after resetting it.

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Cisco Wireless :: Wireless Network Managed By 5508 WLC

Apr 24, 2012

we have a working wireless network managed by a 5508 WLC and nearly a hundred  AP in different buildings. We want to integrate several  apple-tv in different WLAN. We enable global multicast mode and igmp snooping on the WLC. When clients connect to these wlan  airplay functionnality operates for 2 or 3 minutes max and after the airplay icon disappears on iDevices. If i want airplay to work again i need to reboot the Apple-TV but again it can't work for more than 2-3 minutes. 

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Cisco Wireless :: 5508 Wireless Client Keep Disconnected

Mar 7, 2012

I am using guest solution with two WLCs , one inside and one as anchor in DMZ.we have also NAC guest server to authenticate the guest users. inside WLC is 5508 and had been updated to latest version 7.2.103.0 last Thursday.
 
now we facing problem with the guest SSID , after the user authenticate, immediately disconnected and to access again he has to authenticate again and so on.
 
Is there any Bug with the new version because the setup was working fine before upgrading.

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Cisco Wireless :: WLC 5508 Can't Communicate To Wireless Device

Aug 8, 2012

i have a wlc 5508 with code 7.0.220, with multicast enabled in it and on the lan too.I am having a bit of confusion getting bonjour to work on the wireless side. Looking at some of the cisco docs, i still have some questions on how to get it working in my specific enviroment.
 
I have the wlc conected to the lan via a port-channel.  2 wlan (ssid1 and ssid2) each wlan maps to a specific vlan (dynamic int), the management int (also used for dynamic ap-manager) on a third vlan (vlan x).
 
I need to get Bonjour working between ssid1 and vlan-x, so my wireless clients (in ssid1 can use bonjour with their laptops) can synch between wireless and wired. I know that you can do this within the same wlan (ssid) but in this case, when a user has a laptop wired into the network he cant comunicate to the wireless device. I read about Vlan Select and Multicast Optimization however, from what i understand i need to setup an interface group and just assign my wlan1 and management int to it, correct?

when or if i need a different segment (vlan y) in my lan to also "bonjour" with ssid1? For this i assume i would need to create a dynamic interface on the wlc using the same IP segment and do the a new interface group?

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