Cisco Wireless :: 5508 Students Unable To Join Wireless With Personal Laptops
May 1, 2012
I have a WLC 5508, AIR-LAP1142N APs and a SSID for students to connect to who bring their own device. I am still testing this and it has not been rolled out but I am running into some serious issues with joining the network. I am authenticating them through a RADIUS server (2008 R2). Problem: many of them cannot connect because they are lacking the certificate.
1. What is a good setup for authentication in a BYOD environment
2. If my setup is good what can I do to allow kids to use their computers on the wireless either without the certificate (which I know is unlikely) or what do I need to have them do to connect. I am hoping it does not involve hard wiring and getting the certificate from the server.
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Jan 10, 2013
I have an (AIR-LAP1310G-E-K9R) and I tried to join it to WLC 5508 but I'm facing an error, I get this error from the LAP 1310 console as below:
Compiled Mon 17-Jul-06 11:45 by alnguyen
*Mar 1 00:00:05.289: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up
*Mar 1 00:00:06.289: %LINEPROTO-5-UPDOWN: Line protocol on Interface
[Code].....
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Nov 6, 2012
output are here
*Mar 1 01:28:21.018: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Mar 1 01:28:21.022: %LWAPP-3-CLIENTERRORLOG: bsnSetCurrentBHRate : fail to set
radio control and data rate
*Mar 1 01:28:21.179: %CDP_PD-2-POWER_LOW: All radios disabled - AC_ADAPTOR (00
00.0000.0000)
*Mar 1 01:28:21.984: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEth
ernet0, changed state to up
*Mar 1 01:28:34.341: %DHCP-6-ADDRESS_ASSIGN: Interface GigabitEthernet0 assigne
d DHCP address 192.168.10.244, mask 255.255.255.0, hostname AP2c54.2d0d.c3c4
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Nov 26, 2012
I have problems with an AP AIR-CAP1552C-E-K9 (MAC: 2c:36:f8:73:e8:a0 )this AP cannot join to WLC 5508 software version 7.2.110.0.The AP ever gets associated to WLC.
I saw timeout messages and this error message:
%CAPWAP-3-ECHO_ERR: capwap_ac_sm.c:5656 Did not receive heartbeat reply; AP: 2c:36:f8:73:e8:a0
I don´t see any connectivity issues between the AP and WLC thorugh HFC network.One time the AP join to WLC and I saw this messages in debug CAPWAP:
*spamApTask1: Nov 27 09:01:06.316: 2c:36:f8:73:e8:a0 Change State Event Response sent to 10.64.128.165:16012
*spamApTask1: Nov 27 09:01:06.316: 2c:36:f8:73:e8:a0 CAPWAP State: Run
*spamApTask1: Nov 27 09:01:06.316: 2c:36:f8:73:e8:a0 Sending the remaining config to AP 10.64.128.165:16012
[code].....
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Mar 16, 2013
I have a cisco 5508 WLC and 40 cisco 360021 APs.I configured the WLC and assign the management interface IP and also configured a DHCP pool on my Cisco 4507 core switch wit option 43.But the problem that the APs connot join the WLC.
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Nov 14, 2012
A customer runs a 5508 WLC for quit a while. several dozens AP's are spread all over Europe an run just fine. All the AP's have a VPN based connection over an MPLS service provider, so we are using 10.x.x.x addresses only. We have upgraded to release 7.2.111.3 to support OEAP 600 and we have configured NAT in the Firewall as well a policy to support the home office AP. Everything works fine until the switch where the WLC was attached to crushed. From this moment on, all internal AP's ar no longer able to register at the WLC. A log at the console port on an AP shows that it tries to access the external (NAT) IP address. We had to remove the NAT flag to support the internal AP's.
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Sep 25, 2012
I have a 3502i(AP_1) that will not join a 5508 WLC(WLC_1)(code 7.2.103). The 3502i(AP_1) will join 4402 WLC(WLC_2)(Code 7.0.230). I have another 3502i(AP_2) that will join the WLC_1 & WLC_2. I am using capwap discover through DNS and hard coding the primiary WLC to AP_1 & AP_2. When I debug capwap events and errors, I see the static capwap messages and replies. Both of the WLC are on the same subnet. I have defauted the AP_1 and it joins the CISCO-CAPWAP-CONTROLLER as expected. When I change the Primiary WLC to WLC_1 it goes back to the CISCO-CAPWAP-CONTROLLER. If i change the primiary WLC to WLC_2 it joins. If I change the primiary back to WLC_1 it joins WLC_2 even though it is not a secondary. I know the previous joined WLC are stored in NVRAM, so that might be why it is doing that. I can join other ap to WLC_1 just not this one.
[code]....
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Aug 10, 2012
I have a customert that needs to support 200 laptops over 16 classrooms with scalability to 400 laptops. I have a heatmap design to cover this with 22 1042 access points. Does any one know what features the 5508 has over the 2504? By reviewing the data sheets, the biggest feature difference is better support for mobility, which not a need for this deployment as they just wheel a cart of laptops into a classroom and fire them up. Also, does the 2504 support LAG across the four gig interfaces?
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May 13, 2012
I just have a brand new Aironet 1552E , just took it out of the box and connect to the same subnet with a WLC 5508 v7.2 fully config and working However, it could not join the WLC 5508.
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Jun 20, 2012
I have a facility, where all the access points almost 250 of them are connected to two WisM's (One in each core switch ) . They are running in 6.0.199 firmware . These two WisM's are managed by WCS , which is running 6.0.188.
As i need to add more access points and to make fully redundant , 5500 controller was ordered and it has with firmware 7.0 installed. Couple of queries related with it .
1. Can 5500 be added in the WLC group, so that existing Access Points can be configured to use primary controller as 5500 and secondary / tertiary controller as WISM ?
2. Will 5500 be able to be detected by WCS , as the version of 5500 is 7.0 and WCS version is 6.0.188 ?
3. As WCS was already deployed and live, is it possible to upgrade, if the client has support contract like SUSA ?
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Mar 11, 2012
We have bought autonomous APs AIR-AP1141N-E-K9 and converted them to the lightweight mode, but they cannot join the WLC 5508. The errors are below. There were NO problems with the LAPs that were bought before, together with the
WLC.AP's IP: 172.22.90.27 IOS version 12.4
WLC's IP: 172.22.90.20 IOS version 6.0.188.0
logs from the AP:
Translating "CISCO-LWAPP-CONTROLLER"...domain server (255.255.255.255)
*Oct 13 21:37:06.044: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Oct 13 21:37:06.045: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Oct 13 21:37:06.046: bsnInitRcbSlot: slot 1 has NO radio
[Code] .....
The time is set to the WLC with the NTP. Don't lookup at the time the logs were made - they were made not during the same day/time
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Dec 27, 2012
My APs 1142N don't join their WLC. APs and WLC management interface are in the same vlan (WLC can ping all the APs). It is strange because it doesn't seem like they are trying to contact the WLC. What's strange is that I have other AP 1142N which joined this WLC without any problem.
(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
[Code].....
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Aug 25, 2012
We have integrated WLC 5508 to cisco ise 3315 with ios 1.1.1 and using Guest Sponsor portal for wireless guest users.Where we have created open ssid in wlc and redirect web login portal in wlc for guest users. We have enable all respective node in policy service for profiling and also configure snmp in wlc as well as in ise.
When guest user is connected to open ssid its get redirected to web login page of ise portal and when it gets login we are only able to see the username which guest user login but not the end device in monitoring log.
Wireless End devices are not able to get profiled can any one tell me what configuration I need to do on ise or wlc side to profiled end guest wireless device like android,iphone and laptops
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Jan 11, 2012
what is you want to enable it but have all the restriction that students do on a doe computer
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Jul 26, 2011
ISP: CharterType: CableRouters: Belkin N150 & Linksys E1200Devices: Laptop, ipad, desktop w/wireless card, hardwired desktopI had random issues with the Belkin router. I was able to hard-wire connect via the router but very randomly my wifi signal would go out and I would be completely unable to connect to the router on any device. Now I am having the exact same issues with my new Linksys router.Sometimes the wifi works and others I get "Unable to connect to network" or "Unable to join network". I have not yet noticed a pattern.Here are the things I have tried:
* Replace router with new router
* Remove encryption
* Change encryption types
* Restart both cable modem & router
* Factory reset of router
* Changed Channels
* Reboot of router from http://192.168.1.1 interface than mine) are all called 2WIRE490 and 2WIRE593.
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Nov 7, 2012
I’m having a problem of joining new Aps( Ari-ap1242G-E-k9 ) to the following wireless LAN controller. WLC details as follows,
Model No - AIR-CT5508-K9
Software Version - 7.0.116.0
AP Model - ARI-AP1242G-E-K9
AP console logs attached in Error.jpg file
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Mar 7, 2013
Below are the errors that i am getting while trying to register AP (2606e) with vWLC (7.3.112) .
That is the error on vwlc
[code]....
But in wlc statistis we are able to see the ap join mac, screen shot is attached
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Mar 10, 2012
we have WLC 4400, we have 40 APs with model no. AIR-LAP1131AG-N-K9 but we recenlty got an AP with model no. AIR-LAP1131AG-E-K9 which is unable to join WLC.
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Feb 21, 2013
We recently switched from cable internet to Verizon DSL since my roommate moved out and took his equipment with him. I set up the wireless router last week and got my laptop to work on the wireless connection. Now I am unable to get my boyfriend's computer to connect to it, when it never had this issue before with the previous wireless. The first day I had it set up, it said it connected, with an "excellent" connection strength, but then the status was 'unable to connect.' I was on the phone with the Verizon guy, who after doing a screen share, said it was my IP address.
So I tried resetting my IP through the CMD, with no luck. Now it doesn't even let me connect to the wireless at all. I've tried both the Intel PROSet/Wireless and the Microsoft client to connect (this is running Windows XP) and when I click 'repair' on the Microsoft client, it tells me it couldn't be corrected because it could not renew the IP address. The firewall is currently off and I removed the defunct McAfee that was never renewed anyway[CODE]
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Dec 22, 2011
We have a several cisco 4400 wireless controllers and a cisco WLC. All clients autheticate to an AAA server. Acces points are cisco LWAP 1242. Security is PEAP TKIP ms-chap. Machine and user authetication. Settings are pushed out through grou policy. A new user can log on to a laptop (without cached credetials) and get all their network settings....most of the time. Randomly we have laptops that after being restarted, recieve "yourdomain.com is not availalbe" error message. The laptops will work fine for weeks and then random laptops start to get this error. If we wire them into the network, run a gpupdate, they logon fine. Shutdown, unplug, and the wireless works fine again.. I am not sure if this is an ms group policy issue or a wireless issue. Any setting change or a gp setting that I may have missed??
Clients are mostly windows 7 some XP Domain Windows 2008r2
ACS 4.2
Group policy settings - wifi config settings enabled and configured correctly Always wait for network enabled.allow fast reconnect disabled (was recommended by a cisco tech) Disabled computer passwords for domain about 2 months ago to see if the computers reseting their passwords were an issue.
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Nov 29, 2012
I am not able to join 1042 wireless AP with 2106 controller, even i mention that controller ip is 192.168.200.5 it try to join with controller on 192.168.200.6 ip address always. following are the error logs i can see on console.
*Nov 30 19:50:20.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.200.6 peer_port: 5246
*Nov 30 19:50:20.001: %CAPWAP-5-CHANGED: CAPWAP changed state to
*Nov 30 19:50:21.435: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.200.6 peer_port: 5246
*Nov 30 19:50:21.436: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.200.6
*Nov 30 19:50:21.436: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
[code]....
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Sep 10, 2012
I have a few AIR-AP1242-E-K9 AP that I have upgraded to LWAPP, after the upgrade the AP's don't join the controller. But some AIR-AP1232AG-E-K9 on the same site joins without any issues.The controller is: AIR-CT2504-K9, SW: 7.0.220.0. [code]
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Aug 31, 2010
Ive been using this router for about 4 months now. suddenly it wont let me connect wirelessly through itouch nor through imac. it says Unable to join the network "linksys" eventhough "linksys" is indicated to be an available WIFI network and that signal is full. Problem is still the same even after i reset the router a couple of times pass 30seconds, set the security to No Password.if i connect the router with a cable it connects seamlessly and allows me to go online.
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Apr 14, 2012
I reset my Dlink 615 wireless router. I held down the power and reset for 30 seconds and rebooting the system with the disc. I did change the router name, but believe everything else stayed the same. My desk top is working fine being "hardwired" but nothing wireless will connect.
I did see this time it installed Network Magic which I have since uninstalled and again rebooted the computer system and still cannot get the wireless to work. It shows the network available, but my password for some reason does not take.
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Mar 24, 2011
I have a new Linksys E2000, I was unable to connect one of my laptops to the internet, so I decided to call support with the problem, after 45min and not results, find out that the E2000 do not support the Atheros AR 5007, they told me that I need to get a new driver for my adapter. Fine but Cisco doesn’t have a Driver update for this problem or how to fix it, or at least send you a link where to get the fix.
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Aug 7, 2011
I had PCs, Macs and other devices (iphone, itouch) able to connect fine to the WRT610n. I moved to an apartment and when I turned the network on all the devices could connect expect for the iphone and itouch. I have tried turning the wireless security off and MAC filtering off . I get the same "Unable to join the network" message.
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Sep 19, 2012
My EA4500 router seems to drop mine and my wife's iPhone wifi connection at what appears to be the edge of my router's range. When we come back in range, our iPhone's intermittently give the error "Unable to join network.". And we're stuck in that mode. When I check the Devices menu in the CCC interface, I notice the iPhone device is configured and still online. However the "x" box to delete the device is greyed out because it's online. So how do I get out of this state and have my iPhone connect
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Nov 16, 2012
i have two routers in my home one is my main router which is Netgear N600 and another Airlive router that is acting as a access point in the second floor attached by an ethernet cable from my firs router (Netgear n300). I bought WD 3TB network storage and plugged it to my Netgear router, i am able to access my files wirelessly from WD without any problems. However, i can't access WD if i am connected to Airlive.... well i can but it takes time to appear in my finder and when i tried to install quick view for WD it can't find WD in the network if i am connected to Airlive but it dose appear as soon as i am connected to Netgear.
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Sep 12, 2012
i'am trying to configure an AP1121g on my controller wlc5508 7.2 but i'am facing a compatibility issue.
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Aug 5, 2010
I have a Linksys WRV200 WiFi router and read the documentation about it's VPN capabilities.Now I was wondering whether it could be possible to use it as my personal VPN while traveling abroad, instead of subscribing to 3rd-party personal VPN services?The idea here is:
1- my WRV200 router is at home, linked to my cable ISP, running the VPN service.
2- I'm abroad with my iPhone or iPad or my laptop and want to use public WiFi services but through a VPN (encryption).
Can I, say, from a public WiFi point in New York, connect with my iPad/laptop VPN service to my home router (in Geneva, Switzerland) and surf the web through it?Having everything encrypted from my iPad to my Home router, then everything redirected from Home to the appropriate address I connect to?My router doesn't have a fixed IP.That would be just like services like WifiGuardian, Personalvpn.com, witopia.net, but without subscribing or paying for the jservice?
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Nov 30, 2011
I recently add a second CT5508 to the network, but when I tried to add the first 5508 to the mobilty group I received a message like this:
"error in creating member"
I've tried different mobility names, via GUI, via CLI and always the same error.
I've verified twice or more than twice connectivity issues or any error on the entering the MAC and IP of the controllers, everything is fine.
I'm using version 7.0.116.0
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Apr 26, 2012
I have a 5508 WLC connected to 2950 Switch and the LAP 1262 connected to the same default VLAN. My AP's are able to join the controller since they are in the same broadcast domain but They are NOT able to download the image from WLC. When I am looking at the wireless TAB of WLC.. it says... Downloading Image.
what all needs to be done to make UP the APs. Also, Following is the error i am seeing at the AP.
*Apr 27 11:48:40.640: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192.168.1.99:5246
*Apr 27 11:48:40.640: %CAPWAP-5-CHANGED: CAPWAP changed state to
[Code].....
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Aug 20, 2012
I had configured a Cisco 5508 series WLC. The APs used are Cisco 3502 LAP. The APs are configured to use DHCP for this ip addresses.
We had configured the DHCP server on the 2 Windows AD server previously and the APs were not able to get an IP address when the WLC was rebooted. To isolate the cause, we configured the DHCP server on a cisco 6500 switch. When we reboot the WLC, most of the APs are not able to grab an IP address. We had to remove and reconfigure the DHCP pool on the cisco 6500 for the APs to capture the IP addresses.
My colleague had feedback that they gotten a message that the DHCP pool had been used up. We tried to do a "show ip DHCP pool" but the switch did not recognise the command. IOS version used is Version 12.2(50r)SYS2.
We had a problem with the wireless client getting ip addresses from the windows DHCP server previously but problem was resolved after we disabled the DHCP proxy on the WLC.
What we are curious is why was the DHCP pool fully used on the Cisco switch and how could we check the number of addresses used other than running "show ip dhcp binding" and doing a count of the IP addresses?
Also why did we have to disable the DHCP proxy on the cisco WLC for the wireless clients to be able to get an IP address from the windows DHCP server?
We seem to be facing a number of problems with the DHCP functions for the wireless setup.
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