Cisco Wireless :: Linksys E4200 Guest Account
Mar 19, 2012
We have a wireless router on our network 192.168.23.xxx and if the main router SSID is enabled we can connect to the internet, but am also connected to the network. I want to allow guests to use the wireless but not be able to see our network, I disabled the SSID broadcast and setup the Guest account and enabled the guest SSID broadcast. The note in the configuration says that guest will have to open a web browser and enter the password to use the internet. When connecting to the guest account nothing happens. I never see a login screen, nothing. I typed 192.168.1.1 into the address bar and it did oopen a login page for the guest account but does not connect to the internet. The network viewer says it is connected but the webpage says limited or no connectivity.
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Sep 21, 2012
I can connect to the guest account but it cannot resolve DNS addresses; how should the router be set up?
The regular (non-guest) account works as advertised. The E1200 is connected to my Verizon modem/router. I have tried disable/enable of DHCP on the E1200; I have tried setting the E1200 Static DNS 1 to my Verizon router IP address without success.
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May 31, 2010
I have an E2000 setup with the Cisco Connect Utility. I have a MAIN account and a GUEST account setup.I'm recently having a problem where I can only connect wireless through the "Guest" account. I can connect to my MAIN account, but it states that I have "Limited Access".
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Jan 20, 2012
I haven't found a way to rename the Guest account on my E3000 router. If my router is named HomeRouter the Guest account automatically gets the name HomeRouter-guest. I have disabled the router's SSID broadcast, but it still broadcasts the almost identical Guest account.
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Jan 27, 2013
I have setup my EA3500 for guest access however when my clients connect and start their browser they are never prompted for a password to continue their session. The browser times out. I can connect to the secured network by using the wireless password and the clients work.
I have the lastest firmware. I have a host of different clients, Kindle Fire HD, RIM Playbook, Windows 7 laptop. I have turned off guest account restarted, reconfigured and nothing changes. The browser always times out and the client is never prompted for a password. I bought this router because a friend that I visit has one so that visitors can use the internet...I know hers works, I have brought my Kindle along with me and connected to her Linksys router and it prompts for a password. I liked the feature so much I bought this one.
FYI. This router was replaced under warranty, I spent two days (I'm not kidding) on the phone with Linksys support trying to get the first one to work. I rebooted, reset to default, changed settings, tweaked, used different clients all with no effect so they replaced it.
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Dec 7, 2012
I would like for Cisco to offer a firmware update for my 4200 so that the password for the guest account can be disabled.
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Jul 23, 2011
I am setting up a e4200 wireless router on a Comcast business account that uses a gateway (SMC8014).I have fixed public IP [x.x.x.x/30] and the gateway sets up a subnet 10.1.10.0 (255.255.255.0). I have mail server and DNS server at 10.1.10.20 and I use port forwarding in the SMC gateway.
The setup of the e4200 using the software sets up a network (192.168.1.1). I can connect devices to the router and browse the external Internet. However, when my android phone connects to the e4200 it gets an IP such as 192.168.1.101. However, I cannot download my mail which is at 10.1.10.20. When I try to browse that IP from the android phone I get the SMC gateway at 10.1.10.1 and not the computer at 10.1.10.20. If was coming in from the external Internet port forwarding would take over but it does not work for the android phone connected to the e4200.
Also, i noticed that when I set up the default setup for the e4200 the "Cisco Connect" says the WAN address is 10.1.10.155 and the LAN address is 192.168.1.1. However, when I go to the SMC Gateway and list the connected computers it doesn't see the e4200 at 10.1.10.155. If I set up the e4200 within 10.1.10.0 then the SMC sees it (but the computer name always says "unknown"). It I set the DHCP in either the SMC or the e4200 within the 10.1.10.0 subnet I can see the phone connection in the SMC when I list the connections but any requests to 10,1,10.0 computers goes to the SMC gateway.
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Feb 21, 2013
I have the wireless guest network up and running just fine. But, I need to also connect to the router's quest network via one of the ethernet ports. Can I just give the LAN-conencted PC a 192.168.3.x static IP to access the guest network? I am assuming there is no VLAN functionality...
And even better, can I set up a DHCP relationship to that port? So that any device plugged into the port will get a IP on that subnet?
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Nov 20, 2011
I working with guest accounts on a WLC 5508.if there is possibilty to print out the account information directly from the controller. If possible how to print out this accounts ?
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Aug 21, 2011
If you have MAC filter enabled with the E4200 Firmware Version: 1.0.01 you cannot connect to guest.
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Nov 9, 2011
i enable guest access, when connecting though any device it doesn't ask for password but allows access straight away. I've tried changing the password, but no luck.
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Jun 24, 2011
I cannot get the Guest Network feature to work.Even though Guest SSID is enabled, it does not show up on any devices attempting to connect. Manually connecting by entering the Guest SSID fails (not recognized). On devices with the primary 5 and 2.4 GHz configured they do see the third network but without SSID (unknown) and are also unable to connect to it manually using the SSID.I did not try this before 1.0.02. Have rebooted modem and verified all configs (multiple times). The network is live in an office and can't keep screwing with it or drastically changing its settings.
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Nov 17, 2011
The Guest Access is a very nice feature for allowing us to provide Internet access in our rental unit.
However, it would be nice to provide the Guests access to the USB printer.
Is there a way to provide access to the USB printer for those who are logged into the "Guest Network"?
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Mar 26, 2012
I have the guest Access enabled on my E4200 but I can't get any of the apple devices or dell laptops to show the LOGIN screen in the web browser.
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Nov 13, 2011
Purchased E4200 this week and did simple setup via CD setup (Cisco connect). Set up main name and password. Cisco Connect assigned "-guest" to end of main name for the guest account. Gave guest account its own password. Both main and guest accounts were broadcasting OK -- but guest account was not secure and could be accessed without password. (All software and firmware upgrades were done during initial setup).Reset the E4200 and restarted things from the CD setup. Created main account, main account password, and guest password again. In advanced settings, left basic wireless settings at initial settings, changed wireless secutiy to WPA2 Personal. Still having the guest account being broadcast in unlocked status. (Have turned off guest access for now until I can get password protection for it).
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Nov 11, 2011
Is it possible to change the Guest Network Name on the E4200? And if so, is it possible to do so without having to do a complete reset of the router and without using the Cisco Connect software?
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Feb 7, 2012
With the E4200, is it possible to setup the main SSID with a pass pharse but have the guest SSID without a passpharse or password (ie access without security). If so, How?
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Aug 26, 2012
My serial number on the E4200 starts with 01 - does that indicate it is a version 1? If not, how do I determine which version I have? Are there any software updates available? How do I disable my guest access?
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Jul 14, 2011
I tried searching through the threads but didn't see anything on this. Recently bought the E4200 so that when guests come by they can use a separate network instead of mine. I have guest network set up for one user but I am able to connect more than one computer to the guest network.
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Dec 12, 2011
just picked up a E4200 v1.
does the mac filtering also apply to the quest network?
I normally have it set to allow macs for the wireless devices i own.
does the mac filtering apply to the quest network?
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May 28, 2012
why datacard isn't connecting of my laptop in guest account?
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Jun 6, 2013
We currently have ACS 5.4 and Cisco WLC 5508's deployed. We have wireless lobby admin accounts that can login and successfully create and modify guest wireless accounts. What we are trying to do, however, is give the lobby admins the ability to create wireless accounts with lifetimes longer than 30 days. Currently our setup will only allow the creation of permanent accounts (by entering all 0's in the lifetime fields) or accounts that last up to thirty days.
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Jul 4, 2011
To enable our receptionits to print a guest user ticket on a small A8 ticket printer I'm looking for a way to adjust the layout and formatting of the guest account credentials page.
I have searched through the javascript and css files but with no success.
We are using WCS 7.0.172.0
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Jun 11, 2011
When Im connected to the GUEST network and open the web-browser it will not open the Linksys guest-login page. Why?(latest firmware ver.1.0.01(Build10) installed)
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Aug 12, 2011
I have changed from dlink to linksys because of good reviews in transfer speed. Nothing to complained about that yet, Wireless guest zone has more to wishes... Disable password req is one, why call it guest and show it as an unsecured network (I know it separated from my local network and doesn't have encryption)? This password req is a bum when visitors with smartphones and ipods came and visit! More irritable is that somehow connection settings for guest in devices are lost when e4200 powercycle and every visitor must reconfig their devices again
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Aug 7, 2011
I am interested to know if there is anywhere (even in the code) where i can play with the guest network settings?
*. ability to change the default webpage login for guest network
*. Ability to set a lease time for guest network
*. Ability to use special characters in the password (@!$%)
is it even possible or an open source firmware is the way to go?
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Feb 14, 2013
I have two 5508 WLCs. Both have APs attached to them. If I create a guest account with the lobby administrator on one, will that user account be able to log in to the network if the client is attached to the ohter WLC? So far, I have found that I need to create the same user on both WLC's, in order to have the user login.
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Sep 22, 2011
Can i control the on/off time of the entire guest network?Or can use parental control for computers logged onto the guest network?
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Mar 15, 2012
My router a E4200. the thing is i want to disable the dhcp services from the router, because there are allready a dhcp server in my network. but if i disable the dhcp will the Guest wifi functions still work?
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Jan 25, 2011
Config:
Netgear ProSafe Gigabit Router is my DHCP Server -- The entire home net work is on the same subnet (192.168.15.xxx)
Linksys E4200 configured as an access point ONLY -- wired connection -- static IP assigned -- DHCP server turned off
Linksys WRT610N configured as an access point ONLY -- wired connection -- static IP assigned -- DHCP server turned off
3 -- 5 port gigabit switches
1 -- 8 port gigabit switch
No more than two switches between any two wired devices Both Linksys access points have the same SSID and WPA2 security phrase -- total of 4 radios Nonoverlapping channels are selected on both the 2.4Ghz and 5.0Ghz radio to minimize interference All computers are running Windows 7 Professional 64bit with all the latest updates Two iPhones and one iPad also access the network All LAN and WAN connectivity is working as designed?
Problem:
guest SSID is turned on
password is established
All devices will connect to the guest SSID and the E4200 is assigning an ip address to the device in the 192.168.33.xxx range which is what it's supposed to do.When I open a web browser, I am not automatically redirected to the Cisco Login Page. If I enter 192.168.33.1 as the URL, the login screen is presented. I enter the password I have created in the guest admin page on the wireless guest tab. I then see a blank page and a URL of 192.168.33.1/guestnetwork.asp. THIS IS WHERE I GET STUCK. THE ONLY WAY TO EVER SEE THE LOGIN PAGE AGAIN IS TO REBOOT THE E4200, otherwise you just get unable to connect messages when opening web browsers and the wireless status icon in the system tray shows a yellow exclamation mark.
I successfully connect to the guest SSID but I do not get access to the internet. When I type ipconfig, I see that the DNS is set to 192.168.33.1 which does not exist on my network. I assume there's some internal NAT magic that is supposed to happen in the E4200 to bridge me over to my 192.168.15.xxx network but it doesn't seem to be happening.At the beginning of the call I specifically asked them if the E4200 must be the DHCP server in order for the guest SSID feature to work and they said no. 1.5 hours later they had no answers so they told me that it wasn't working because the E4200 was not the DHCP server. The documentation says nothing about a DHCP requirement for guest AP service. Linksys support further could not answer what you would do if you needed more than one AP with guest service enabled.It seems like this is a firmware issue but it may be the guest SSID service requires the E4200 to also act as the DHCP server. Whether this is a bug or if the router/AP is working as designed?
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Jan 6, 2012
My E4200 settings show both the 5.8GHZ and 2.4GHZ channels to be active, with SSID's displayed. However, when I look for available networks via my laptop(s)/tablets, etc, only the 2.8GHZ channel is visible. I've tried changing various settings and even updated the firmware but nothing has changed.
In addition my "guest" portal displays as not being password protected, even though it is setup for password protection in the E4200 menu.I've rebooted the router several times, but nothing has changed. The 5.8GHZ channel is not visible.The router is also performing frequent random disconnects, but that appears to be a separate issue, based on other posts.
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Dec 5, 2011
I have the wireless guest access set up in my E4200 flash to the latest firmware. When I connect to the wireless guest network it comes up under the 192.168.33.xx IP address. I can connect fine but it never pops up the browser so that you can type in the guest password. I'm running Windows 7 but I've also noticed the exact same problem under XP.The only thing I can guess is the problem is that I have this acting like an access point and all DHCP requests go to my router. I've basically turned off DHCP on this and plugged the network connection into the switch on the back.
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Sep 11, 2012
I just bought a E4200, is there a way change the default text of the pop up message that is used when the client is requested to put in the password to access the guest SID for the e4200?
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