Linksys Wireless Router :: EA3500 - Guest Account Is Not Prompting For Password?
Jan 27, 2013
I have setup my EA3500 for guest access however when my clients connect and start their browser they are never prompted for a password to continue their session. The browser times out. I can connect to the secured network by using the wireless password and the clients work.
I have the lastest firmware. I have a host of different clients, Kindle Fire HD, RIM Playbook, Windows 7 laptop. I have turned off guest account restarted, reconfigured and nothing changes. The browser always times out and the client is never prompted for a password. I bought this router because a friend that I visit has one so that visitors can use the internet...I know hers works, I have brought my Kindle along with me and connected to her Linksys router and it prompts for a password. I liked the feature so much I bought this one.
FYI. This router was replaced under warranty, I spent two days (I'm not kidding) on the phone with Linksys support trying to get the first one to work. I rebooted, reset to default, changed settings, tweaked, used different clients all with no effect so they replaced it.
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Dec 7, 2012
I would like for Cisco to offer a firmware update for my 4200 so that the password for the guest account can be disabled.
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Sep 7, 2012
The guest network on the router keeps going down. It can be seen but it cannot be connected to. Sometimes it works for a day or 2 and then it doesn't. I have to constantly babysit the network and it is entirely frustrating because the only fix is to reboot the router.I have tried factory resetting several times.I have tried re-flashing the fw.I'm using the non-CCC fw because CCC had way, way too many issues.These routers have been out for months and many people have been having issues and somehow Cisco doesn't see fit to work on firmware that stabilizes them at all? It's like, they release a router and then forget about it - the next batch comes along, often the same guts with a different shell and it's the same thing over again. I had a WRT610N and I said I'd never buy another Cisco after that but I broke my rule because of being lured by these "App enabled" features, which mind you have nothing at all over the competition since the CCC doesn't even work for most people.
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Sep 21, 2012
I can connect to the guest account but it cannot resolve DNS addresses; how should the router be set up?
The regular (non-guest) account works as advertised. The E1200 is connected to my Verizon modem/router. I have tried disable/enable of DHCP on the E1200; I have tried setting the E1200 Static DNS 1 to my Verizon router IP address without success.
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Aug 17, 2012
I have just bought the EA3500 3 days ago.Also, I have been trying to find the way to rename the Guest Network to something without the -guest prefix.[url]....
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May 31, 2010
I have an E2000 setup with the Cisco Connect Utility. I have a MAIN account and a GUEST account setup.I'm recently having a problem where I can only connect wireless through the "Guest" account. I can connect to my MAIN account, but it states that I have "Limited Access".
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Sep 26, 2012
Experienced problems with guest network not showing up as an available network on a device (laptop, iPad, etc)?I double checked if guest network is enabled on a EA3500 router. What other steps can I take?
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Jan 20, 2012
I haven't found a way to rename the Guest account on my E3000 router. If my router is named HomeRouter the Guest account automatically gets the name HomeRouter-guest. I have disabled the router's SSID broadcast, but it still broadcasts the almost identical Guest account.
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Feb 26, 2013
Just got a new EA3500, and plan to use its guest network feature to allow Internet access but not access to my LAN. Wondering if I can set it up so that users on the guest network bring up a particular website when they open their browser.
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Mar 18, 2013
I have tried using my router name and password when you 1st connect and got nothing.I have held the reset button for a minute straight to try and restore default settings and have got nothing. I'm trying to enter my ISP into the web browser
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Mar 19, 2012
We have a wireless router on our network 192.168.23.xxx and if the main router SSID is enabled we can connect to the internet, but am also connected to the network. I want to allow guests to use the wireless but not be able to see our network, I disabled the SSID broadcast and setup the Guest account and enabled the guest SSID broadcast. The note in the configuration says that guest will have to open a web browser and enter the password to use the internet. When connecting to the guest account nothing happens. I never see a login screen, nothing. I typed 192.168.1.1 into the address bar and it did oopen a login page for the guest account but does not connect to the internet. The network viewer says it is connected but the webpage says limited or no connectivity.
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May 31, 2012
where to find my guest user password
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Dec 9, 2010
Just bought myself an Cisco E1000 today and I am having problems figuring out what the "Guest" password is, how to change it and how to possibly disable it all together?.
The Cisco CD can't access my router now claiming i changed the admin password, which I havent done at all.
But is there some way to manually get access to said password, change it and/or disable guets access all together
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Nov 9, 2011
i enable guest access, when connecting though any device it doesn't ask for password but allows access straight away. I've tried changing the password, but no luck.
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Feb 7, 2012
With the E4200, is it possible to setup the main SSID with a pass pharse but have the guest SSID without a passpharse or password (ie access without security). If so, How?
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Jul 15, 2011
How do I find the guest logon password?
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Mar 20, 2012
I used Cisco connect to set up guest access with a secure password. Cisco Connect now indicates guess access is allowed and shows the password. However, when I actually try to connect to the guest network, it shows no security at all, and I can join the network without a password.
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Mar 17, 2012
The Cisco E1000 I just purchased provides two connections: a main connection, and one for "guest access." I've successfully disabled the need for password on the main, but the guest access still requires that I assign a password. How do I make this connection open and accessible as well?
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Aug 29, 2012
I have a cisco 1801 router that is not prompting for enable password.After loging into router thru telnet it puts direct into privelege mode without promting for enable password.Here is the configuration:
User Access Verification
Username: adminPassword:xxxxx#sh runBuilding configuration...
Current configuration : 2132 bytes!version 12.4service timestamps debug datetime msecservice timestamps log datetime msecservice password-encryption!hostname xxxxxx!boot-start-markerboot-end-marker!enable password 7 022F0A5D0208063555692B!no aaa new-model!!dot11 syslog!!ip cefno ip dhcp use vrf connectedip dhcp excluded-address 192.168.0.1 192.168.0.10!ip dhcp pool LAN import all network 192.168.0.0 255.255.255.0 default-router 192.168.0.1!!!multilink bundle-name authenticated!!username admin privilege 15 password 7 112017031E1C02181Dusername user privilege 3 password 7 091D1C5A100B111B05051033!!archivelog config hidekeys!!!!!interface ATM0no ip addressno atm ilmi-keepalivepvc xxxxx
[code].....
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Oct 4, 2011
I am having an issue with my Cisco 1231G access points. When I make a password change on either SSID I am broadcasting, any device I try to reconnect to the network on will not prompt for the new password. It will just say unable to connect to whatever network. The 1231G AP is using the 12.8 (8) JEA IOS version. I have had Apple, Android, and windows laptops all not ask to enter a new password. It's like the device is not recognizing that it has changed. Is this an IOS bug or a setting I have to check. I can attach a configuration if necessary.
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Apr 12, 2011
For weeks guest access to my e3000 worked fine. Today I have a friend come over, his XP connects to the guest wi-fi, but his computer does not get a prompt for a password.
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Jan 6, 2012
My E4200 settings show both the 5.8GHZ and 2.4GHZ channels to be active, with SSID's displayed. However, when I look for available networks via my laptop(s)/tablets, etc, only the 2.8GHZ channel is visible. I've tried changing various settings and even updated the firmware but nothing has changed.
In addition my "guest" portal displays as not being password protected, even though it is setup for password protection in the E4200 menu.I've rebooted the router several times, but nothing has changed. The 5.8GHZ channel is not visible.The router is also performing frequent random disconnects, but that appears to be a separate issue, based on other posts.
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Oct 30, 2012
I recently installed an RE1000, which seemed to be working fine. Then, on 3 PC's with no wireless adapter installed we began being prompted for user name and password for the wireless router. Once I unplugged to extender the problem went away. I know what you're thinking: Maybe I just think there's no wireless adapter on these PC's. NO, I looked in device manager and the only network adapter installed is the ethernet adapter. These are all 4+ year old machines with no hardware changes made to them. Wireless adapters are not necessarily standard issue on old towers--even on new towers. The Acer I'm using right now was purchased new in November 2011 and did not come with a wireless adapter installed.
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Sep 11, 2012
I just bought a E4200, is there a way change the default text of the pop up message that is used when the client is requested to put in the password to access the guest SID for the e4200?
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Jan 9, 2013
how can i delete a belkin wireless router guest account that was configures automatically upon setup?
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Dec 27, 2011
My friend was able to access my internet connection via my guest account WITHOUT having to enter the guest password. He was able to connect using a samsung galaxy phone with the android OS. However, when I connected to my guest account using my blackberry, I WAS asked for the guest account password.
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May 28, 2012
why datacard isn't connecting of my laptop in guest account?
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Nov 20, 2011
I working with guest accounts on a WLC 5508.if there is possibilty to print out the account information directly from the controller. If possible how to print out this accounts ?
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Jun 6, 2013
We currently have ACS 5.4 and Cisco WLC 5508's deployed. We have wireless lobby admin accounts that can login and successfully create and modify guest wireless accounts. What we are trying to do, however, is give the lobby admins the ability to create wireless accounts with lifetimes longer than 30 days. Currently our setup will only allow the creation of permanent accounts (by entering all 0's in the lifetime fields) or accounts that last up to thirty days.
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Jul 4, 2011
To enable our receptionits to print a guest user ticket on a small A8 ticket printer I'm looking for a way to adjust the layout and formatting of the guest account credentials page.
I have searched through the javascript and css files but with no success.
We are using WCS 7.0.172.0
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Feb 14, 2013
I have two 5508 WLCs. Both have APs attached to them. If I create a guest account with the lobby administrator on one, will that user account be able to log in to the network if the client is attached to the ohter WLC? So far, I have found that I need to create the same user on both WLC's, in order to have the user login.
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Jun 9, 2011
My network is such that I want to extend the signal of the GUEST account. I have a WAP54G set up for that purpose and am getting a very strong signal. I can access the main network, but not the Guest, I cannot even see the GUEST access. Any setting change that needs to be made that will allow me to access the GUEST account from the Access Point?
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Oct 17, 2012
Any problems with the guest network on the ea4500 with the cloud firmware? I am losing guest clients after about 24 hours and the re-authentication fails. you enter the guest password and nothing happens until you reboot the router.
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