D-Link DIR-825 :: Constantly Dropping Internet Connection - 3 Macs / 2 Wireless / 1 Wired
Feb 16, 2011
I setup a D-Link DIR-825, VB1, Firmware V2.00NA about a month ago. We have 3 Macs here at home - 1 brand new iMac, a G4 Powerbook, and an old G4 / 933 Tower. The G4 tower is connected via ethernet. The other two through Wi-Fi. My problem is that I can barely use the internet for even a few minutes on the G4 tower, connected via Ethernet, without losing my connection. I can be in the middle of loading a page or an image, and suddenly it will say "Waiting for xxx.com". Then if I try to go to Google.com or something I will invariably get "Looking up xxx.com". The connection usually returns on it's own, but it can take up to 3 or 5 minutes. When I get this message on the ethernet G4 tower, I will also have lost connection on the wireless Macs. For the first couple of weeks the tower was not connected and we were just using the two wireless Macs, and they were working well. It seems that as soon as I hooked up the G4 tower via ethernet, connections became very flaky and intermittent all of a sudden.All the Macs are configured for DHCP. We have a Time Warner cable modem. The G4 tower had previously been used at my office with it's own dedicated DSL modem / router, and it worked flawlessly for months at a time without dropping a connection. I've tried rebooting the modem, then the router, then turning all the Macs back on, several times. Same result. I just tried loading the new firmware but it didn't work. Said the Gateway was too crowded or something.
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Jun 13, 2012
I am having a very frustrating issue with my wireless D-LINK 615 (firmware 5.0.1 NA). The internet connection drops constantly every 2-3 hours. Here are the settings on my router:
Cable modem
Modem Motorola Surfboard model SB6120
Code...
This seems to happen after I upgraded the firmware. Before that, did not get a complaint from my children or wife. Before I squeeze the last drop out of this lemon.
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May 10, 2013
DIR 655
HW: A4
FW: 1.35NA
Modem: Motorola SB6120
I'm having problems with my wireless connection constantly dropping and have set the optimal settings from the sticky's in the forums, nothing has changed this problem.
-Have changed to a empty Channel. (8)
- TX and RX packets dropping, also some errors.
-All new CAT 6 cabling between router and modem.
-Have tried all different wireless modes.
-Wired clients are working perfectly.
-Changed the DNS servers.
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May 26, 2012
I'm running an Asus G74sx, and it keeps losing connection to the internet (e.g. Youtube videos stop loading, disconnecting from online games constantly, my voice fizzing and breaking on VOIP programs like TeamSpeak 3 or Skype, etc). While the laptop clearly loses connection to the internet, it doesn't loses connections to the router (The signal strength remains excellent) and I've also tried using the cable, which doesn't fix the problem. The other computers using the same router work fine, though. These problems started about a week ago and I can't perform a system restore as the restore point available is from 05/26 (Yesterday). While I'm not an expert in the area, I've looked on several forums to see if there was a possible solution and done the following to try and solve the problem (none of which worked):
1- Restarting computer
2- Restarting router and modem
3- Opening the cmd and typing "ipconfig /release" and "ipconfig /renew"
4- Using a cable connection instead of wireless
5- Updating my wireless driver (Intel(R) Centrino(R) Wireless-N 6150)
6- Unchecking the "Allow computer to turn off this device to save power" on the driver configurations
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Jun 27, 2011
I have a toshiba a215-s7437. I bought this router upgrading from the usual netgear router that everyone and there mother has(wrt54g or something?). The routers are in the same exact spot...less than 6 feet from the computer with no obstructions. No matter WHAT i do, even if i put the router on top of the laptop keyboard, over time, usually a matter of minutes, it starts dropping my link speed. My old netgear ever went below 54, EVER. Even if i was out on the porch.It will connect at 54 mbps, then go to 36, etc etc until we get to 1mbps. I have had other friends bring laptops over, same exact thing happens to them. I am viewing the link speed through windows task manager to get these readings. Though i can't see the link speed on my android phone or xbox, it seems over time they get slower also. I have tried googling the hell out of this issue to no avail. I do have the latest firmware. I have also tried searching these cisco forums and have not found any topics pertaining to this (maybe i just suck at searching). I have comcast at 15mbps and i do know that whether it is 54 or 36, it's not gonna be any faster. But just the fact that it falls the whole way to 1 is not acceptable. My fix for this at the moment is just disconnecting and reconnecting real quick, and i always start back out at 54 mbps. Sometimes I will get lucky and it will stay at that point for 20-30 min?
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Jul 12, 2011
Basically for no apparent reason one day when I came home several weeks ago my wired internet connection has become almost unusable. The connection to the internet severs every couple of minutes, sometimes every few seconds. The only way to get my connection back is to either wait around half an hour and it fixes itself, or to use the ''diagnose connection problems'' in the INternet Explorer tools menu. For some reason this tool fixes the problem nearly everytime, how often I have to use this tool and wait for the internet. I cannot download many important things I need as the connection keeps severing and the download is 'interrupted' (within Google Chrome).I first tried reformatting my whole system, but to no avail. I am running a fresh installation of Windows XP service Pack 3.
I have a cable running from my wall (ADSL conection I believe) that connects into a router. This router is then connected to ANOTHER router via a blue network cable (Im not quite sure the reason for this my step-dad had it set up like this when I moved here. I think it is because the 2nd router does not have a jack that fits the ADSL line coming from the wall). I am wired directly from my computer into the first router. I have tried connecting to the other router to no avail. Chrome generally tells me that there is a DNS error when I try to load a page and the connection drops out. [code] Could it be a faulty router, faulty cables, or a software issue? I have the latest network adapter installed and power save mode is switched OFF. I would like to know if replacing the cables/router would fix things.
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Dec 28, 2011
I have a Belkin 8236-4 v2 I got from Belkin because they RMA'd a 6 yearold Pre-N that kicked the bucket. I've been having a hassle trying to get my connection stable.At first I thought it was because the DHCP was causing anything connected to the router to conflict, so I set one of the PCs on the network outside the DHCP range with a static IP and gave it the Google DNS, while this worked for my PS3(connected wirelessly) it did not solve the problem with this PC. I've looked around on the internet for the past few days trying to fix it, and tried several things, but no avail. I'm beginning to think I may need to just buy a whole new router from another company, because after reading reviews on this router I got, it seems to be a big problem for a lot of people, while it seems to happen on a number of other brand routers as well, so I don't want to give up on this thing just yet.
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Oct 29, 2011
I had an old belkin router and the net worked fine well the router would need to be restarted every week or so. But i got an upgrade and i now have a TP link TD-W8961ND The net is terrible its either there or not. have to keep refreshing pages ect .Could a setting possibly be wrong?
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May 13, 2011
I have the Dlink DIR-655, Rev-A, HW 1.35NA Wireless Router Before you ask, I have reset the router to factory defaults, and reinstalled the latest firmware twice, most recently after trying everything else I could think of.I have Cable internet, ALWAYS using wireless, NEVER using wired except for the router installs, which worked just fine until I switched from my old D-Link router to this 655 one a few weeks ago.Now, very frequently, I will open ANY webpage, and the internet will lag, 5, sometimes 10 or 15 seconds and then suddenly it will work properly for a while... only to happen again a little while later - completely randomly it seems.I wired the router to the computer to check to see if the lagging still happened, and everything was fine.I am using a 1-year old Dell laptop, using Windows 7 Home Premium, 64 Bit, and the Network Adapter is Intel WIFI Link 5300 AGN with the most up to date driver confirmed. Under the Advanced Tab for the Laptop's Network Adapter, the settings are as follows:
802.11n CHannel Width for band 2.4 - Value: 20MHz Only
802.11n CHannel Width for band 2.4 - Value: Auto
802.11n Mode - Value: Enabled
There are a number of other settings which I am confident are not relevant, but happy to provide The last setting is: Wireless Mode - Value: 6. 802.11a/b/g In the DLink Configuration, the relevant settings are:
802.11 Mode: Mixed 802.11N and 802.11G
Wireless Channel is on 10, so as not to use the most common "11"
Channel Width Auto 20/40MHz
DNS Relay Enabled
DHCP Server Enabled
Range: 192.168.0.100 to 192.168.0.199
[code].....
Under WAN, the Primary DNS Server numbers are showing and the Secondary DNS Server numbers are showing as 0.0.0.0 McAffee Anti-Virus is up to date and shows no viruses, nor to the Dlink Logs - McAffee Firewall is turned off, Enable SPI in Dlink Settings is turned on.this problem only occurred when I switched routers recently, the old DlInk router I had never had this issue. And I am using a completely different network name with this new router to avoid any conflicts there. And this problem does NOT occur when hardwiring the laptop to the router directly, it only happens via wireless.Storage of the router is fine, it is in the same spot as the old router was, not to hot, not too cold, it didn't eat any metal for breakfast and there are no MRI machines within 10 miles.
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Feb 6, 2012
I have 2 computers connected to the router (via cable). The problem is that have to reboot the router several times per day because one or both computers lose their internet connection. This happens regardless if one or two computers are turned on.
Router: DIR-615
Firmware version 4.00
Hardware version: D1
Computer1: Win7 64
Computer2: Win Vista 64
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Feb 8, 2013
After 5 years of services my DIR-655 begun acting up yesterday; first of it begun by getting REALLY slow, it could take up to 25 seconds to login into the software and up to 30+ seconds just going from one menu to another, on some instances connection (wired) to the router was lost. This morning it started dropping all connections, wired or not; first my iphone then my WDTV, after that it's been pretty much random connections. On one given moment wired works but not wireless, then wireless works but not wired and sometimes I get both but for 3 or 4 minutes.I've reset the router to factory settings, plugged/unplugged, changed cables, network adapters on desktops and the problem persists.
DIR-655 A2
FW: 1.35
Connection: ADSL
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Mar 4, 2012
I have seen several posts regarding internet connection dropping. Mine does the same. I have a cable modem in front of the router. The router is setup with two SSID's (one 2.4GHz, and the other 5GHz). So often the connectivity to ENET drops, forcing me to power cycle the router. Other then the two SSID's, the router setup is factory default. I need to debug this. I have noriced that the DNS IP addresses do not show up under setup. Where do I start?
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Dec 30, 2012
My router keeps dropping my internet connection. I wonder If its the ISP cable modem that drops it and messes up my router forcing me to reboot. Drops it cause of some time out; or the like.If I can have the router periodically send a signal to my modem
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Jan 28, 2011
DLink 655 Fully Upgraded Firmware Multiple Laptops have the same issue, each has a different O/S from OSX to xp, vista and win 7. As soon as any laptop tries to download files, youtube, even web pages... There is nothing wrong with my wired connection. The thing is, each laptop gets disconnected then almost instantly reconnected. It is very annoying.The only thing I have found to fix it is turning off my wireless security completely. This is unacceptable! I am a computer scientist and in the security field. Ive tried WEP with both key sizes, WPA-Personal is what I originally was using before I started changed settings.
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Jan 10, 2013
my internet connection keeps dropping recently. I first thought it was caused by my router, so I bought a new router D-Link DIR 835 but the problem still exists and seems even worse.
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Mar 25, 2012
I don't know where to begin but I have about 4 land lines to the router, and 2-3 wireless computers. But what I notice is that the internet connection is very slow and things drop. My downloads would be incomplete, and streaming is terribly slow. My torrent downloads will always reset. Simply put, this type of internet connection is terrible.
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Nov 18, 2012
The old 615 has been working very well for some years now, but the last couple of days we have had to turn it off and on again to get internet. It has happened 3 times in the last 24 hours. The globe light on the router remains green, and the notification icon on windows 7 doesn't show any problems yet we cant connect to the web. I've been looking on the forum and trying to understand some of the solutions and checklists already posted, but they don't make a whole load of sense to me unfortunately.
The firmware on the router is 2.27. The only change I have made to the system is that my wife's lan card seems to have died a death last week, and her computer is now connected by wireless. My computer is now the only one connected to the router by a lan cable.
There is something I don't understand. Under setup / network there is a dhcp reservations section. Pretty much every device seems to have a reserved IP address, and some of the devices that are reserved we no longer own. My son does gaming and wants a constant IP address, and my computer might need a permanent IP (don't know - just guessing here). Should all the other computers be allowed to sort themselves an IP every time they log on? Most of the devices have expires never, and some of the devices have the blue link that I can click for revoke and reserve with a time by them.
Am I barking up the wrong tree here and this lot has nothing to do with the dropping connection? What do the revoke / reserve and times mean? What happens when the lease runs out? Will the connection drop on that computer and it will have to try and connect itself again, or does it start a new lease every time it logs on to the router?
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Sep 3, 2009
I have just purchased a DIR-825. Set up went through without a hitch. (I have it wired, not wireless at the moment). But I am consistently dropping my connection to the internet/Lan . I have a dual boot system (WinXP-Win7) and it's happening on both platforms, so i know it's not an OS problem. I have reverted to my old DIR-604 out of frustration. I was hoping you might have suggestions or a potential solution before I contact customer support for official assistance (if it exists) on this matter.
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Feb 11, 2012
My DIR-615 FW:2.25 HW:B2 has been running totally stable and reliably ever since it was purchased until very recently.
I have been running my entire house wireless with the following setup...
Cable Internet 25Mib down/2Mib up
Desktop PC (ASUS M32N-sli Deluxe w/integrated Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter) Latest drivers on Win 7
Laptop PC (Intel Wireless WiFi Link 4965AGN) latest drivers, on Vista
Wii
Samsung Galaxy Infuse 4G
Everything was fine until my roommate bought a Samsung Galaxy Nexus. Now I randomly lose wireless connection to every device on the network. Default gateway 192.168.0.1 becomes unreachable... resetting the router restores connectivity...
Very interesting to note is the fact that while wireless communication with the router fails, wired connections remain active with fully functional internet access.
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Jan 2, 2012
I lost all Internet connnecitivity on my Linksys e3000. After determining that my cable modem was connected and working correctly, I pulled the e3000 and put my old wrv54g router in place. Wireless worked, but all wired connections showed link but no other apparent connectivity. Neither of my desktops could get a DHCP lease.
At that point, I purchased and manually installed a new e4200 router. All worked fine. Both laptops connected via wireless and both desktops via my house LAN. Until this morning (Monday). Wireless is working just fine, but both wired computers show 100 Mbs connections on an unknown network with no DHCP. Checking status shows packets going out, but nothing coming in. Checking LAN status on the router shows that both ports are connected, but it does not appear to receive anything from either desktop. All was fine last night. Oh, the router is on 1.0.03 firmware.
I have tried about everything I can think of. Configurations both on the router and the desktops (one Windows XP, 64 bit and one Windows 7) and all seems fine. I have disabled and reenabled the network connectors, rebooted both the router and the computers, etc. Nothing seems to work.
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Nov 8, 2011
I purchased this router and a Motorola Surfboard SB5101U for my home network. My current set up at home for devices connected to router are as follows:
2 Macs and 2 iphones - Wireless
2 Directv boxes, 2 blu-ray players and xbox360, Ethernet cabling.
The issue I am having is that everyday at-least 7-8+ times my internet will just stop coming through. I never lose connection to the router it's self. But I cannot load webpages/content on any of my devices. They always show as being connected fine to the router though. I have attempted to call Cox cable, my ISP, to resolve the issue. And I am always told that everything looks fine on their end and that the issue must lie with the connection between the Modem and router. The rep then walks me through a complete reboot of both router & modem and of course, the issue is resolved 100% of the time. I am trying to fix the issue my self to avoid a $50 service call fee from Cox which could still not fix any issues at all. Since I have done some searching and found some advice on making changes to the configuration of the router. But time after time I continue to get the same issue.
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Mar 30, 2013
I just had Comcast setup my internet and it is really fast. 30 down, 10 up, 40 ping, my connection to my computer (wireless) is very fast and my online gaming (wired) is not laggy at all.The problem lies with the connection dropping when I am online gaming. I connected directly to the modem and there's no problem at all. I connect to my Linksys EA3500 and once I start playing in an online game, I disconnect from Xbox Live and am dropped from the game... anywhere from right away until about 10-15 minutes into the game. This is the only time where my connection falters at all, otherwise it is great. But I play online a lot, and competitively, so I obviously need a stable connection.I have not had this issue with my previous ISP in New York, Time Warner and that connection was much worse. I'm thinking it must be a setting on the router that is causing this, but I can't pinpoint what. I tried automatic AND static connections from my xbox to the router. On the static connection, I even put a DMZ on it, but to no avail.
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Aug 29, 2011
I installed my camera a week ago and have since noticed every 15 minutes (only while the camera is plugged in) or so I would lose my internet connection. A message comes up at the bottom of my screen that says 'local area connection. A network cable is unplugged'. It takes 15-20 seconds for the connection to be re-established.
I called my ISP and asked if there were any settings on my router I needed to change since the camera install but they told me 'no' and I should contact tech support for the camera.
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Feb 15, 2013
I've been having some issues with my DIR-825, it's been intermittently dropping internet connection. This is across multiple OS (Win 7, Ps3 OS, iOS, etc.
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Aug 23, 2011
I have 4 PC's connected to a router, only one of the PC's connections keep dropping every few minutes for 20 seconds or so then reconnects, I can't figure out why it is doing it,
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Aug 17, 2012
Ok, I have a huge problem with my wireless connection. It will constantly lose connection to the internet from my PC, IPod, Laptop etc. What will happen is a yellow warning triangle appears which tells me I've lost internet access. I have had the modem checked and replaced by the ISP with no success so it's likely that it's not a problem on their end. I've changed the wireless channel to move it away from my neighbours with no success.
Here is a copy of my ipconfig /all when the connection dropped out:
C:UsersKevin>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Kevin-PC
[Code]......
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Sep 27, 2011
In the last three weeks I replaced a Linksys WRT54G wireless router with a new E2500. The only reason this was done because the store salesman indicated I should get much better performance over my router that was probably 5 years only.
Since the install I have had nothing but issues. I could never get on PC runing XP to connect. It worked one day and the next morning I could never get it to connect again. I even removed the encryption and went to WEP with no luck. My laptop that I loaded the software on and initially did the connection I didn't have an initial problem. The problem I now have is the wireless connection is constantly dropping. In the course of an hour the connection probably drops 3 to 4 times. If you leave the PC for several hours, you may need to sign of your user and resign in to get the wireless connection to work. This is an experiment gone bad. My old router never dropped a connection and every PC in the house stayed connected forever. This new router is located the same distance as my original one was, but is nothing but a series of failed connection.
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Mar 8, 2010
I have gone through 2 of these routers now. The first time I was told I had a bad router so it was replaced. The problem is that it randomly disconnects all wireless devices. All I can do is wait for them to reconnect. I am very disappointed that I have not been able to find any solution to this problem. I have seen other posts for similar issuse but no resolution
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Jun 20, 2012
My E2500 Linksys has never been consistant with its signal to my MacBook Pro.
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Jul 10, 2011
I have an Ubuntu box, 11.04 x64, running on a Dual Opteron SFF box (iWill ZMaxDP... pretty old machine). Up until a few weeks ago, it was acting as a Windows 2008 Server, but i moved it to Ubuntu.
Anyway, the machine will not stay on the network for any amount of time, without falling off... I have changed network cards, cables, ports on the switch, etc, and nothing seems to work. I have a Windows 2003 box giving out DHCP addresses, and for a while, i actually tured that off and setup a second Ubuntu box to give IPs... it made no difference. The box gets an IP, and can ping outside for a bit (2 min or so) and then just looses connectivity... ifconfig shows it with an IP (i have tried both Static and DHCP config) and nothing seems to work.Restarting the network stack (/etc/init.d/networking restart) some times gets a connection working for a few min, but then it falls over again..
Just to note, the main onboard network card is not showing up for some reason. I have an Intel Dual GigE PCI card installed. Eth2 is the "Working" interface, an ETH3 is not connected to anything.... Also, this is probably the first time since i installed the machine that the connection is staying up.
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Sep 14, 2011
I have a Dell Inspiron 1525. At home wired/wireless internet works perfectly. At school I have to keep the laptop, wired because the wireless signal isn't strong enough. I have a brand new ethernet cable and have tried others and for some reason my internet always loses connection after a few minutes. It works as soon as I unplug the ethernet cable from my laptop and plug it back in, but then fails again shortly after.When I try diagnose and repair, it says I need to reset the network adapter, and when I click on that option it starts working again for a few minutes but loses connection shortly after.
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Feb 13, 2013
I have a strong internet signal with good SNR coming out of my cable modem, then a nice short 3ft cable going to my linksys VOIP router (I think it's a SPA 2102). Whether I have anything downstream plugged in or not, the "phone" light on the VOIP router goes off every once in a while and when I check I find that I've lost both dial tone and Internet - basically everything downstream of the VOIP router. Have tried every variation on configuration you can imagine (feeding just one phone, feeding the entire phone wiring to the house, nothing at all plugged into the phone jack, no computers downstream plugged in, replaced all the cables, ...). I've replaced BOTH the cable modem and the linksys VOIP router and the problem continues. My cable company says my signal is fine. They suggested a signal amplifier but the coax comes straight to the modem, no splitter, and I'm always seeing 6-7dBmV. My phone company says their router must be losing signal upstream and refusing to reconnect, especially now that we've tried replacing their VOIP router with no change. Any chance I got two 'bad' routers in a row? Not sure what they did for setup parameters. I'm not particularly tech-savvy but have read a lot since seeing these issues, have run my own ping and tracert checks and everything seems to be wonderful... but then most of the time everything IS fine. When I have phone it's crystal clear and when I have internet it's nice and fast. I sometimes go 24hrs or so without a drop, but other times I'm resetting 2-3x in a couple of hours. All I do is power off the VOIP router and back on and everything is fine, for a while. After first getting VOIP things were fine for 4-6 weeks.
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Feb 4, 2013
For a number of months now, our Internet connection in an office of 5 computers, 2 Macs, 3 windows boxes (1 as dell laptop) has experienced the connection of the Internet dropping off.The timing of the 'drops' is usually in the morning, when the Dell Inspiron M510 either boots up or wakes from sleep. Typically the solution is to turn off the modem, the router and switch, wait a few minutes, then turn the switch, the router, then the modem back on. Our connection via the modem is through AT&T, via a non-static IP addy.Our router is a BEFSR41, v4, with firmware up to date (circa 2006) It's becoming a daily chore now, just about, and is getting to be a bit of a headache on some days.
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