Linksys Wired Router :: VOIP Dropping Connection 2-3x Per Day
Feb 13, 2013
I have a strong internet signal with good SNR coming out of my cable modem, then a nice short 3ft cable going to my linksys VOIP router (I think it's a SPA 2102). Whether I have anything downstream plugged in or not, the "phone" light on the VOIP router goes off every once in a while and when I check I find that I've lost both dial tone and Internet - basically everything downstream of the VOIP router. Have tried every variation on configuration you can imagine (feeding just one phone, feeding the entire phone wiring to the house, nothing at all plugged into the phone jack, no computers downstream plugged in, replaced all the cables, ...). I've replaced BOTH the cable modem and the linksys VOIP router and the problem continues. My cable company says my signal is fine. They suggested a signal amplifier but the coax comes straight to the modem, no splitter, and I'm always seeing 6-7dBmV. My phone company says their router must be losing signal upstream and refusing to reconnect, especially now that we've tried replacing their VOIP router with no change. Any chance I got two 'bad' routers in a row? Not sure what they did for setup parameters. I'm not particularly tech-savvy but have read a lot since seeing these issues, have run my own ping and tracert checks and everything seems to be wonderful... but then most of the time everything IS fine. When I have phone it's crystal clear and when I have internet it's nice and fast. I sometimes go 24hrs or so without a drop, but other times I'm resetting 2-3x in a couple of hours. All I do is power off the VOIP router and back on and everything is fine, for a while. After first getting VOIP things were fine for 4-6 weeks.
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Jul 8, 2008
I recently purchased a rvs 4000 wired linksys router for my business. Everything works great with the exception of my VOIP PBX server. I can receive a call and make a call one at a time. If a second line rings in and is picked up the first call and the second go dead air. I am sure that it is a security setting somewhere that I just can't seem to figure out. I sure would like to get some direction on this.
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Feb 4, 2013
For a number of months now, our Internet connection in an office of 5 computers, 2 Macs, 3 windows boxes (1 as dell laptop) has experienced the connection of the Internet dropping off.The timing of the 'drops' is usually in the morning, when the Dell Inspiron M510 either boots up or wakes from sleep. Typically the solution is to turn off the modem, the router and switch, wait a few minutes, then turn the switch, the router, then the modem back on. Our connection via the modem is through AT&T, via a non-static IP addy.Our router is a BEFSR41, v4, with firmware up to date (circa 2006) It's becoming a daily chore now, just about, and is getting to be a bit of a headache on some days.
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Jan 2, 2012
I lost all Internet connnecitivity on my Linksys e3000. After determining that my cable modem was connected and working correctly, I pulled the e3000 and put my old wrv54g router in place. Wireless worked, but all wired connections showed link but no other apparent connectivity. Neither of my desktops could get a DHCP lease.
At that point, I purchased and manually installed a new e4200 router. All worked fine. Both laptops connected via wireless and both desktops via my house LAN. Until this morning (Monday). Wireless is working just fine, but both wired computers show 100 Mbs connections on an unknown network with no DHCP. Checking status shows packets going out, but nothing coming in. Checking LAN status on the router shows that both ports are connected, but it does not appear to receive anything from either desktop. All was fine last night. Oh, the router is on 1.0.03 firmware.
I have tried about everything I can think of. Configurations both on the router and the desktops (one Windows XP, 64 bit and one Windows 7) and all seems fine. I have disabled and reenabled the network connectors, rebooted both the router and the computers, etc. Nothing seems to work.
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Mar 30, 2013
I just had Comcast setup my internet and it is really fast. 30 down, 10 up, 40 ping, my connection to my computer (wireless) is very fast and my online gaming (wired) is not laggy at all.The problem lies with the connection dropping when I am online gaming. I connected directly to the modem and there's no problem at all. I connect to my Linksys EA3500 and once I start playing in an online game, I disconnect from Xbox Live and am dropped from the game... anywhere from right away until about 10-15 minutes into the game. This is the only time where my connection falters at all, otherwise it is great. But I play online a lot, and competitively, so I obviously need a stable connection.I have not had this issue with my previous ISP in New York, Time Warner and that connection was much worse. I'm thinking it must be a setting on the router that is causing this, but I can't pinpoint what. I tried automatic AND static connections from my xbox to the router. On the static connection, I even put a DMZ on it, but to no avail.
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Mar 10, 2012
I buy new Linksys RT341P2 router with Linksys - Firmware Version: 1.30.01. My voice ports are locked, and i can`t use voip providers. How to unlock and what i need to do?
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Oct 15, 2011
A broadband cable modem is connected to the input of a new BEFSR41 4-port router. The router feeds 4 computers (a newer "primary" PC, and 3 secondary "old goats" that I use to print online grocery coupons). The 4 PC's are networked to share a common printer, a single directory on the "primary" PC, and using a 4-port KVM switch - I switch a single keyboard and mouse to whichever PC that I am using at the time.
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Dec 15, 2011
How to set up RVS4000 QOS settings to work with a VOIP phone system? I need to get the QOS active on the VPN so that a remote office with VOIP phones can reach the PBX at the main office over the Internet connection.
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Dec 16, 2012
I got an EDIMAX Nano BRN-6258n Router to replace my glitchy Belkin Wireless-G router about a month ago. My typical network setup involves a desktop computer wired to a router and a laptop connected wirelessly.
Anywhere from once a week to twice a day, the internet connection starts (selectively) dropping off. While I cannot browse the web, some of my browser add-ons and Skype/Dropbox are working fine, and Windows almost always indicates a perfectly working connection.
If I am streaming through YouTube or other sites, the stream continues to play after the connection loss.
For AV, I use a combo of Malwarebytes and AVG Internet Security.
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Apr 19, 2012
I have my RVS-4000 configured using static IP addresses in the LAN configuration. The users use DHCP to get their addresses (for the most part, a couple may have static IPs set on the computer). I have the maximum number of DHCP users set to 1 to restrict the ability of people to log in to the system. That one address is locked down.
Almost daily one or more of the users will lose their IP address and a hard reset of the router is required. The user this happens to seems random and it may be more than one but seldom all of them. The network includes Windows7 (Home & Pro), a FreeNAS, Macs (Leopard and Snow Leopard) and an AirPort Extreme used as a WAP (DHCP is disabled). The AirPort is plugged directly into the router and has a staic ip on the RVS-4000 but is set to DHCP. It seems to be the most common problem child.
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Jan 23, 2012
I just installed a brand new e4200 replacing my WRT54.Wireless works good with a noticable performance improvement over my old wireless.However, the wired conenctions are not solid at all. I am getting over 10% packet loss from the wired conenctions.I can not even connecct to the web ui reliably over wired connections.I upgraded to the latest firmware release with no real change at all.
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Aug 23, 2011
I have 4 PC's connected to a router, only one of the PC's connections keep dropping every few minutes for 20 seconds or so then reconnects, I can't figure out why it is doing it,
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Jul 12, 2011
Basically for no apparent reason one day when I came home several weeks ago my wired internet connection has become almost unusable. The connection to the internet severs every couple of minutes, sometimes every few seconds. The only way to get my connection back is to either wait around half an hour and it fixes itself, or to use the ''diagnose connection problems'' in the INternet Explorer tools menu. For some reason this tool fixes the problem nearly everytime, how often I have to use this tool and wait for the internet. I cannot download many important things I need as the connection keeps severing and the download is 'interrupted' (within Google Chrome).I first tried reformatting my whole system, but to no avail. I am running a fresh installation of Windows XP service Pack 3.
I have a cable running from my wall (ADSL conection I believe) that connects into a router. This router is then connected to ANOTHER router via a blue network cable (Im not quite sure the reason for this my step-dad had it set up like this when I moved here. I think it is because the 2nd router does not have a jack that fits the ADSL line coming from the wall). I am wired directly from my computer into the first router. I have tried connecting to the other router to no avail. Chrome generally tells me that there is a DNS error when I try to load a page and the connection drops out. [code] Could it be a faulty router, faulty cables, or a software issue? I have the latest network adapter installed and power save mode is switched OFF. I would like to know if replacing the cables/router would fix things.
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Apr 11, 2012
I have a WAP54G in my basement shop, wired to our main router upstairs, which is a Linksys BEFSR81. I'm not sure if this is an issue with the WAP or the router.
I only use the laptop computer in the shop every couple of days, but I leave the laptop plugged in and on most of the time. I used to have the power settings such that it didn't power down completely even after a long time. With that setup, if i didn't use the computer for several days, it would find that the connection to the router had died. The wireless link would report that it had a solid connection, but I couldn't connect to anything. Power cycling the WAP always fixed this.
Recently, I decided to save some wear & tear on the laptop drive, and adjusted the power settings to go to standby after a couple of hours. Now, it seems I can't even go one day without losing my connection.
I am running the latest frimware in the WAP, and the router is version 3.1. I can't check the firmware version on the router at the moment, because the web interface is giving me a blank screen. I know from past experience that I will have to power cycle it to get it to talk to me again.
In any event, it seems like the router connection to the WAP is timing out. I set the router "client lease time" up to 10000 a while back when I first had this problem, but that is clearly not doing the trick.
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Jul 10, 2011
I have an Ubuntu box, 11.04 x64, running on a Dual Opteron SFF box (iWill ZMaxDP... pretty old machine). Up until a few weeks ago, it was acting as a Windows 2008 Server, but i moved it to Ubuntu.
Anyway, the machine will not stay on the network for any amount of time, without falling off... I have changed network cards, cables, ports on the switch, etc, and nothing seems to work. I have a Windows 2003 box giving out DHCP addresses, and for a while, i actually tured that off and setup a second Ubuntu box to give IPs... it made no difference. The box gets an IP, and can ping outside for a bit (2 min or so) and then just looses connectivity... ifconfig shows it with an IP (i have tried both Static and DHCP config) and nothing seems to work.Restarting the network stack (/etc/init.d/networking restart) some times gets a connection working for a few min, but then it falls over again..
Just to note, the main onboard network card is not showing up for some reason. I have an Intel Dual GigE PCI card installed. Eth2 is the "Working" interface, an ETH3 is not connected to anything.... Also, this is probably the first time since i installed the machine that the connection is staying up.
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Jan 18, 2012
A client is using Tmobile VOIP using the aforementioned WRTU54G-TM 2-line VOIP wireless router with 4-port hub. What they would like to do is to place this in their network and NOT have it change (route) the network addresses being assigned to devices 'behind' this router so even their wireless devices are all "on the same network" as the wired devices BEFORE this unit, In essence, preserve the same 'network and subnet mask' that is being issued by their DSL router via it's integrated DHCP server. ... Rather like operating this unit like an 'access point' instead of a router.Under most circumstances, I might try to assign this router a static IP outside the scope of the DHCP range the DSL router would supply, then plug the (gigabit) Ethernet network cable into one of the 4 Ethernet ports on the rear of this router - but apparently this does not 'facilitate' a connection to Tmobile's VOIP service.When attempting to do this, the connected telephone devices do not get a phone line connection and the status light(s) that normally indicate proper operation do not illuminate.
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Jan 25, 2012
I have installed the LinkSys E3000 Router, but I am still struggling because the device Gigaset Siemens C410 (that is the VoIP base) does not work.Before the E3000 I had an WRT160Nv2, with this router the Voip Devise works properly. If I link the WRT160Nv2 to the E3000 and the VoIp device to the WRT160Nv2 it works.
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Dec 28, 2011
I have a Belkin 8236-4 v2 I got from Belkin because they RMA'd a 6 yearold Pre-N that kicked the bucket. I've been having a hassle trying to get my connection stable.At first I thought it was because the DHCP was causing anything connected to the router to conflict, so I set one of the PCs on the network outside the DHCP range with a static IP and gave it the Google DNS, while this worked for my PS3(connected wirelessly) it did not solve the problem with this PC. I've looked around on the internet for the past few days trying to fix it, and tried several things, but no avail. I'm beginning to think I may need to just buy a whole new router from another company, because after reading reviews on this router I got, it seems to be a big problem for a lot of people, while it seems to happen on a number of other brand routers as well, so I don't want to give up on this thing just yet.
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Sep 14, 2011
I have a Dell Inspiron 1525. At home wired/wireless internet works perfectly. At school I have to keep the laptop, wired because the wireless signal isn't strong enough. I have a brand new ethernet cable and have tried others and for some reason my internet always loses connection after a few minutes. It works as soon as I unplug the ethernet cable from my laptop and plug it back in, but then fails again shortly after.When I try diagnose and repair, it says I need to reset the network adapter, and when I click on that option it starts working again for a few minutes but loses connection shortly after.
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Feb 16, 2011
I setup a D-Link DIR-825, VB1, Firmware V2.00NA about a month ago. We have 3 Macs here at home - 1 brand new iMac, a G4 Powerbook, and an old G4 / 933 Tower. The G4 tower is connected via ethernet. The other two through Wi-Fi. My problem is that I can barely use the internet for even a few minutes on the G4 tower, connected via Ethernet, without losing my connection. I can be in the middle of loading a page or an image, and suddenly it will say "Waiting for xxx.com". Then if I try to go to Google.com or something I will invariably get "Looking up xxx.com". The connection usually returns on it's own, but it can take up to 3 or 5 minutes. When I get this message on the ethernet G4 tower, I will also have lost connection on the wireless Macs. For the first couple of weeks the tower was not connected and we were just using the two wireless Macs, and they were working well. It seems that as soon as I hooked up the G4 tower via ethernet, connections became very flaky and intermittent all of a sudden.All the Macs are configured for DHCP. We have a Time Warner cable modem. The G4 tower had previously been used at my office with it's own dedicated DSL modem / router, and it worked flawlessly for months at a time without dropping a connection. I've tried rebooting the modem, then the router, then turning all the Macs back on, several times. Same result. I just tried loading the new firmware but it didn't work. Said the Gateway was too crowded or something.
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Feb 16, 2012
I replaced a WRT54G2 V1 with a E1550 earlier this week. This router connects a sub-net of our office to the main network of our office. When the WRT54 was in place everything worked without a hitch, but the E1550 keeps dropping us from a server we have on the main network. The WRT54 is back in play until I can figure this out.
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Dec 8, 2011
I purchased an E2500 router today and it worked perfectly for about 4 hours. Now it drops my internet connection constantly. I can connect and load maybe 2 pages before that little yellow triangle of doom appears. Then after 2 or 3 minutes I am good and can reconnect. This cycle just keeps happening.
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Nov 21, 2011
I have a remote user who currently has a Cisco VoIP phone that connects into our network via TFTP. He informs me that the phone drops several times throughout the day, with an occasional drop in VPN from time to time. His router has the most current firmware, set QoS rules priortizing the phone and VPN, and decreased the MTU rate, yet he still experiences these drops. He used a VoIP phone from his last job, and never experienced a drop.
A little info of our current setup:
Cisco 2821 Intergrated Services Router, with CUCM version 7.1.3.30000-1
Cisco ASA 5510 software version 8.2(4)
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Oct 7, 2012
Currently running Windows 7, with internet explorer. I have most recent firmware installed on my e2500. The unit drops wireless connectivity on an intermittent basis. Sometimes after 5 minutes and sometimes after 20 or 30 minutes.
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Nov 14, 2011
I'm running Windows 7 Home Premium (64 bit) connected to a Linksys WRT610N Router. I have attached a 320GB USB 5400 rpm hard drive to the router as NAS storage.The router is running 2.00.01 build 15 firmware. I get frequent drop-outs when transferring large files. Tonight I've been trying to transfer a 4.36GB file to the drive from my PC. I've tried several times. At exactly the same time, with about 377MB to transfer I get a message saying 'There is a problem accessing Z: make sure you are connected to the network and try again'.
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Oct 1, 2011
I had the 2 Wire Box that received TV and internet. Called my ISP and they gave me this access point to use instead. I hooked it up and it was fine for about 2 weeks. Suddenly for no reason it started dropping. Noticed it first when online gaming on my PS3. Checked laptop and all wireless devices down. Takes about 30 seconds.
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Aug 1, 2012
Wired connection to the router works fine. But it drops all the wireless devices (PC, phone, tablet) multiple times each day, sometimes only 30-60 minutes after reconnecting. Power cycling the router "fixes" the router and allows reconnection. There are 2 topics in the FAQ section that looked good: Getting poor or no signal from a wireless routerTop causes of dropping wireless connection on a Linksys routerbut clicking on those does not bring up anything.
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Nov 15, 2011
I have a WRT120N, and have set up connections like this:
Desktop PC: Hardwired Ethernet
Laptop: Wireless
Xbox 360 (1): Ethernet
Xbox360 (2): Wireless
Networked Printer: Wireless
The hardwired connections are fine, but at random the Printer, laptop and wireless Xbox connections will drop out and i'll have to reboot the router to get it working again. I've tried everything I know of (i.e., Static IP, Port Forwarding) as well as a factory reset, but I continue to have this issue.
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Feb 4, 2012
Set up: Router: WRT110 1 computer connected via ethernet cable 1 computer using a wireless nic card from cisco
The problem is thus: if the first computer is actively using the internet (even activities as mundane as browsing one's email) the computer connected wirelessly will lose its connection to the internet yet maintain its connection to the router. Both can be actively using the internet, but the wireless will seemingly at random drop internet access (usually in 30-120 minute intervals).
The computer connected via the ethernet cable was unplugged for a week and during that time the wirelessly connected computer was used extensively and did not lose connection once.
I don't understand how to even frame this problem in a concise manner, much less seek information as to how to resolve it. It's seemingly giving all priority to the computer connected via ethernet but I that's just intution speaking.
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Oct 3, 2011
I recently changed the security mode on my router from WEP to WPA2 Personal. However, since that change, I've noticed that the wireless devices, 2-laptops, are intermittently loosing their connections. . I don't know if it has anything to do with the security mode change, but I don't want to go back to WEP for obvious reasons.
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Nov 15, 2011
I bought a e4200 router about 3 weeks ago and after a power outage it decided it didnt like being connected to the internet anymore. So i got on the phone with cisco they determined the router was no good, mind you my laptop would connect wired. So they sent me a "refurbished" one, so i set it up. The new setup was wonky because it said the same message "Your connected to your router but..." then after trying to get the connection its self and failing it came up with "congratulations you are now connected to the internet". That lasted 3hrs and 45mins then died, so i went upstairs to power cycle it, it decided to connect with the old settings. That lased 25mins then died, so i reset it and reconfigured the router. Wouldnt connect, i checked my mac address and it was using my wireless one and kept turning on my wireless connection durring the install. So i cloned my wired mac address and got the internet for roughly an hour... then it died. So i reset it again and kept the wifi off got it going and decided to go to sleep. I wake up and its still working after 8hrs, i go down stairs with my tablet and i dies again. This time it refuses to reconnect, refuses to reset back up just doesnt want to work.
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Feb 4, 2011
I just got an E4200 and have a SBG6580 cable modem. I cant seem to set this up properly and my connection keeps dropping. What is the proper set up ? I would like to configure it so the cable modem handles the DNS and the E4200 handles the wireless.
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Dec 22, 2006
I have a WRT54G conected to a desktop through a wire, and conected to a laptop wirelessly. It starts working fine, and after a while i get no internet connection in my laptop nor my desktop. After this happens i disconect the power source from the router, i conect it back again and it starts working.
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