DKT3214-SDL - Toshiba Phone Buttons Not Working?

Feb 14, 2011

I'm a new guy at a certain company and the receptionist's phone buttons have stopped working. I am told that this has happened before and the only fix they know of is to reset the PBX which takes 20 minutes and I'd rather not.

Phone model: Toshiba DKT3214-SDL

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System Information
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.0.220.0
RTOS Version..................................... 7.0.220.0
Bootloader Version............................... 4.0.206.0
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