Cisco Routers :: WRVS4400N Stopped Working With VOIP Phone
Mar 1, 2013
I have the router for over two years, Present Firmware is V2.0.1.3, I have Polycom phone connected to the router using 8 x 8 VOIP service. The phone was working fine untill yesterday. 8 x 8 tech support suggested getting a different router. I have the same router at home and tried the same phone on my home router - it worked. So, the problem is not the phone but int he router. I tried to call Cisco tech support but found out that the warranty support expired and I need to buy a support plan. Called to buy the support, and gave up after an hours on hold. Left message.
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Feb 10, 2011
Recently at my company we have started using Polycom i335 IP Phones from 8x8 inc, the thing is that while trying to use it directly through a switch it does not register with the server and I get a "url call is disabled" msg on the LCD of the Polycom. On that same switch I am using an Aastra 6755i IP phone, it is working absolutely fine, although it is using the same technology and ports.Now if I connect my laptop via wireless or if I connect a PC through wire and use ICS to share the internet and connect the Polycom to the shared Ethernet port, the Polycom works fine! On the same network Vonage works fine as well. but this Polycom only and only works via ICS?
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Feb 16, 2013
My magic jack phone has stopped working and I cannot make ( or possibly receive) any phone calls
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Sep 18, 2011
My WRVS4400N is not letting my VPN client through the router. I have checked the passthrough boxes for all 3 protocols. I have port range forwarding for my VPN connections to my SBS2008 box on port 1723.
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Jan 6, 2012
I've had 1 to 1 NAT setup for years now with no issues and the other day it simply stopped working. Rebooted everything, had ISP clear arp on their cable modem yet nothing going. As soon as I remove the 1 to 1 NAT on the router the PC has internet access. Add the 1 to 1 back and no out going internet. The configuration is pretty basic and has not changed.Thinking it could be a hardware issue I swapped it out with another RV042 I have with the exact config, same thing 1 to 1 NATs have no internet access. Upgraded one of the RV042 firmware to Firmware Version: 1.3.13.02-tm, had cable modem replaced, spent numerous calls with ISP. nada
I have found one interesting thing however, any internal machine which is set to dhp works fine, and static ip that does not have a 1 to 1 nat works fine and the last ip in the 1 to 1 nat range works fine. If I extend the range it is always only the last ip that works. Even if I add 1 to 1 nats one line at a time, it is always the last entry that works..
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Jul 23, 2011
So got an Xbox 360 slim and if I try to connect to route with WPA2 if fails. If I change to WPA or set up a second SSID with WPA it connects and works fine.If I connect Xbox to another router with WPA2 it works fine.Same results picking AES or TKIP for security type.The xbox is used in a break room and really don't like the fact that I need to have another ssid and it be less secure, esp as WPA2 has been out long enough this shouldn't be an issue. I test 4 other routers and WPA2 and xbox all work fine but not this one but this is the one I have to use due to feature needs.
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May 28, 2012
the objective is to set up 2 vlans, one of which is a wireless access point connecting to our company network which is behind our firewall. the other is a wireless access point for admins and selct people to connect directly to the internet, bypasing all network devices and firewall. i am unable to get tech support unless i buy a contract for $800. I currently have it working and vlans setup but they both hook into the company network.
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Nov 16, 2010
I use RDP extensively on my LAN to use and manage 4 PCs running Win XP or Win7. My consumer-grade Cisco Linksys WRT610n crapped out after less than 2 years, so I thought I'd try the Cisco WRVS4400N to gain extra features like VPN. I have not enabled anything new on the router except for adding a second wireless SSID for guest use, although no bandwidth management or VLANs have been set up yet. Firmware version is 2.0.0.8.Since installing this router I have been unable to use Windows RDP on ANY of my computers on the LAN, whether I use the machine name or the IP address. I can ping every device on my network - print servers, NAS boxes, PCs, but no RDP. WHAT'S GOING ON?
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Jun 23, 2012
I am trying to create an IAP for a single computer based on it's MAC address. I want to block certain keywords and websites 24/7. When I setup the IAP as number 1, I add the MAC address of the computer in question. I then Select Allow and choose Everyday and 24 Hours. I type in the forbidden domains and click add after each one. I type in the keywords and click add after each one. After I click on Save, all of my computers on the network lose internet access.
I have WRVS4400N VPN Version 2, firmware version 2.0.2.1
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May 16, 2012
My organization has deployed 3 Cisco RV042 (v3) at our 3 sites. They have been working pretty well up until about a week ago. One of them continues to route traffic and perform port-forwarding, but the VPN has completely stopped working and I can no longer access the web administration interface. I get the standard login page, but any attempt to login (with correct or incorrect password) takes maybe 5 minutes with a spinning status icon, followed by a blank page leaving the browser at: url...
I have the router logs e-mailed to me, and I can see that the system boots up with Jan 1 2010 as the system date, but it eventually gets the correct date from NTP, so I'm doubting this is causing the problem.
These were working for months prior to this happening, and even a reboot of the affected RV042 does not allow me to log into it or setup the VPN tunnels. I have found similar threads on this forum: url...
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Dec 20, 2010
My Linksys WRP400 router has stopped working. power led blinks red and orange - phone led 1 and 2 light green - wifi connection not work - ethernet LAN connection not work - ethernet WAN connection not work - router now work in bridge mode - factory reset using Reset switch not work - connected analogue phone not work I try dump traffic using ngrep on LAN and WAN port but no packet comes from the router.
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Sep 30, 2012
I have a 6 month old RV042 with the newest firmware (v4.2.1.02). Over the weekend I configured the DMZ which after a lot of trial and error, was able to get working. Prior to configuring DMZ, I was able to log in with remote management. However now remote management no longer works. I've tried:
- Rebooting the router
- Turning the firewall off/on
- Turning remote management off/on
- Changing the remote management port
The only step I haven't taken is resetting the router back to factory defaults and trying to reconfigure it all again. This router is so finicky I have no faith I'd be able to get my current functionality back again.
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Aug 5, 2011
Any VoIP box which has from 3 to 10 phone ports?I'm sourcing the box for a business that wants to connect about 8 phones to the box, then have the calls terminated on our partitioned platform hosted by a third party.
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Mar 14, 2013
Is it possible to connect an analog phone to an FXS port on a CME router and a VoIP phone to a switch connected to said router and have voice connectivity between the phones? Also, is it possible to connect an FXO port on that same CME to a RJ-11 wall jack to connect to the PSTN and be able to call that VoIP phone as well as the analog phone from my cellphone? I'm trying to tie as I read the CCNA Voice OCG.
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Dec 22, 2012
My cable provider has installed a separate RCA DHG536 modem for my VoIP phone service alongside my SB5120 modem, and charges me $7 a month modem rental. I am upgrading the SB5120 to a DOC 3.0 modem and wonder if I can abandon the DHG536 modem?
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Mar 11, 2011
I have a VOIP WiFi phone (MIC505W) I have configure it according to the user manual.I get access to WiFi, but when I dial a number I get busy signal with the message "disconnet".
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Feb 26, 2011
I have recently been experiencing a problem. This started to occur after I had gotten new internet service and a new router. I now have comcast, and a new NetGear router. I also have a VOIP phone connected to the router call "AllVoi". Now, whenever I use this phone, all connections on WiFi go down as I am using it. While, when I am using any ethernet connections dirctly from the router, it works fine. It becomes a large problem when you are watching a video or something from a laptop WiFi connection.
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Sep 7, 2012
I have been experiencing drops in my wired internet connection and a google search brought me to your forums.It seems to disconnect more often either during a call on my voip phone (a snom) or shortly after - as if a surge of usage makes it drop out?
[code]...
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May 2, 2013
We've been configuring our swtichports as follows for our 7945 and 6941 type VoIP Phones, but are having problems witht the 6901.
VLANS
Vlan 900 is a VoIP VLAN
Vlan 999 is a NULL VLAN and is shut down:
interface g0/1
switchport access vlan 999 {VLAN to direct data traffic to the bit bucket becuase a PC shouldn't be connected to this port}
switchport mode access
switchport voice vlan 900
mls qos trust cos
spanning-tree portfast
The 6901 phone doesn't support multiple VLANs, so our configuration above does not work unless vlan 999 is turned on (not good security wise). We got the phones to work also by removing vlan 999 and switchport mode access.
switchport voice vlan 900
mls qos trust cos
spanning-tree portfast
solution that provides the discarding of data for the access VLAN, while supporting the VoIP vlan for this phone?
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May 14, 2013
im having this strange issue where everytime i plug in a voip phone to my 3550 the switch disconnects another voip phone.then to fix the disconnected phone (7940) i need to power off the phone 5-10 minutes then power it on again.
but the strange thing is, once i have to do that to fix the phone and connect the phone back to the switch, the port link is up, but no macs are seen on that port.
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Mar 11, 2010
We have 2mbps leased line and have Cisco 1841 which is managed by our ISP. I have hooked up another 1841 (please find basic config below, it will get more complex lateron) Now when I connect my laptop I am able to browse Internet. But when I conect VOIP phone, it is not able to contact it's Hosted Server on Internet.
VOIP phone is Polycom SoundPoint 550 and I get URL call disabed message. If I try netgear Firewall everything seems to work.that the voip provider needs following ports UDP Range 16384 - 32766, TCP 5060 & UDP 5060. But in my config all outbound traffic is allowed. [code]
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Oct 15, 2011
A broadband cable modem is connected to the input of a new BEFSR41 4-port router. The router feeds 4 computers (a newer "primary" PC, and 3 secondary "old goats" that I use to print online grocery coupons). The 4 PC's are networked to share a common printer, a single directory on the "primary" PC, and using a 4-port KVM switch - I switch a single keyboard and mouse to whichever PC that I am using at the time.
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Dec 15, 2011
How to set up RVS4000 QOS settings to work with a VOIP phone system? I need to get the QOS active on the VPN so that a remote office with VOIP phones can reach the PBX at the main office over the Internet connection.
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Jan 3, 2010
I just bought the Dir-601 router and so far it is fast and stable. However, I haven't been able to get it to work on Quake 3 (no connection to the Master server) or VOIP using the Linkysys Pap2 voip adapter. I tried setting it up using the predefined port forwarding rules to no avails. I tried port forwarding certain ports and even using DMZ but also without success. For some reasons, the router is preventing my computer to connect to any online server.
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Mar 20, 2013
Region : CzechRepublic
Model : TD-W8961NB
Hardware Version : V3
Firmware Version : Firmware Version : 2.0.0 Build 120823 Rel.26389
ISP : 88.103.200.11
I had a problem with this ADSL router - the VOIP outgoing calls did not work until I disabled SIP in telnet: ip nat service sip sw off.But the SIP is going to be enabled every time the router restart (or reset to default).
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Jun 1, 2012
My internet stopped working all of the sudden on my 2nd computer my 1st computer works fine (using atm) my 2nd computer stopped working all of the sudden it worked fine for about 2 years but the internet just went off for some reason it shows a computer with a yellow triangle with a black exclamation point on the bottom right corner it says connected but with limited connectivity ive tryed everything i know it is a windows XP i even bought a new internet cable today and the computer still does not work im new to these forums.
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Jan 8, 2013
Region : Greece
Model : TD-W8961NB
Hardware Version : V2
Firmware Version : 2.0.0 120823
ISP : otenet
The problem is that the voip is not working. I have 2 offices with adsl connection. A is the central office and B is the branch office. The installation is old with deferent ADSL modem-router(Zyxel). The zyxel at the A office was damaged so i had to change it with Tp-link. The potology with ip and cables is the same. I tested the port forward for voip (port 1720) with telnet from outside of the office and responds correct. When i try to call from the A office to B office it seems that i can not connect. When i call from B office to A office the phone is ringing and i can not hear office B but office B hear office A. When i use the old modem router at the office A everything is working fine but the modem-router works just for a while so i have to change it. I closed the firewall but the problem is still the same. I talked with the local distributor and they tolded me that i have to correct the configuration. At the interface setup is chosen the dynamic at the section get ip and not static as i should do. The is a problem there. The configuration asks me the subnet mask and gateway. I do not know the subnet mask and either the local distributor and the local internet provider cannot assist. The internet provider told me to use at the subnet mask 255.255.255.240 and at the gateway the ip of the router. I did that but when i did i lost the internet connection. I have to mention that i make some other port forwards to my SBS2003 server and like remote desktop, vpn connections and https that works fine. The only prolbem is with the vpn port forwarding.
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Sep 26, 2012
I was installing a IIS server to our client and created access - rules for http server and port translations. After that i noticed i lost local lan access trough vpn. Anyconnect and ipsec vpn. No other changes made to asa than those access-rules and nat changes. I'm trying to find out what is wrong, vpn connects okay, i can ping ASA but nothing else on inside network (for example dns server). Dns is not either working. When i ping local server, i can see in log.
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Mar 27, 2012
I can no longer SSH to a primary active firewall. It had all of a sudden stopped working. However I am able to SSH to the secondary standby firewall without any problems. I did try to regenerate the RSA key on the primary fw, but still unable to connect. The only way I can connect to it is by using telnet.
I ran the "show asp table socket" command and I'm seeing port 22 listening on the primary IP address (not the standby), foreign address is 0.0.0.0:*. I did a packet capture on port 22 on the inside inside, seeing my request hit the fw and then right away a reset back from the fw.
version 8.2.(5)
model ASA5520
I'm hitting a bug in the software version I'm running? Or what else can I check before rebooting the primary fw?
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Dec 13, 2011
it stopped booting up and now i cant talk to it.
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May 25, 2012
I have tried a lot of drivers and even tried installing Vista 64 bit drivers (something that worked for someone in some thread), but it won't work.The adapter is recognized by the computer, but the smart wizard won't launch.
[code]...
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Jun 30, 2011
My router has been working for close to 4 years now with minor problems, just stopped yesterday, All my PCs lost wifi access and then when I looked at my Linksys WRT300N only the 4 Ethernet port lights were on. Unplugged plugged it again, I connected one of the PCs to the one of the Ethernet port, the PC is reporting that there is nothing connected to the other side. It's been 4 years already, I do have a Linksys wireless G router even older than this which is till working. I guess its spoiled, I don't mind replacing it
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Nov 11, 2011
I have been using a d-link router for some time now and since yesterday it has stopped working ( I have an orange 'world' light on all the time) After looking around this site I have tried resetting etc and nothing works. If I plug the ethernet cable into the modem I can get on the internet if I plug the cable into the router then nothing. These are the details I got from the config all when I plugged the ethernet into the router.
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