Remote Assistance Tools With Texting?
Jan 17, 2012
what is a good way to remote assistance someone while texting them as well? I use TeamViewer and it works well except I'm on the phone with them as well. Looking for a remote assistance tool with texting as well.
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Dec 10, 2012
I am Trying to set Up a Computer(Windows 7) in my LAN which i can connect, to remote assist so that the user only needs to accept. I don't want to download any software.
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Apr 7, 2010
I need to be able to offer Remote Assistance to my mother who is now a good distance away. She has my old XP computer running Windows XP Professional. I'm running Vista 64-bit home premium. We are both using BEFSR41 routers as she wanted to buy what I had been using when I lived with her.
I'm able to get a sesion working between a virtual PC computer running XP Pro on my LAN, but I can't get it to work over the WAN connection (internet). All I can find researching what ports to open is port 3389, which I tried 3 different ways to try to open. Ant correct set up and connection procedure to allow me to receive invites for remote assistance via the internet? I can't send invites either, I tried it just for the heck of it. I'm not sure if this is a NAT problem or a problem with the ports not being opened. Changing from DHCP to static had no effect, and there is only one computer that uses DHCP as I set up the old ones to use static when learning about networking and never changed them back.
Here are some censored screenshots of how my router is configured. I apologize for censoring them, but I don't want to reveal what other ports are open on my router or the configuration of my LAN more than necessary. I don't have any other Windows computers available on my LAN for testing that support Remote Assistance, but I do have an old Win98SE computer. Mom has my aging XP computer for e-mail, web browsing, Office 2003 and that's about it.
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Dec 1, 2011
I am looking for a wireless router that has enough bandwith to support a surveillance camera wired, Xbox wired, desktop computer wired, Ipad, and laptop wireless. I am asking this question bc everytime I play on the Xbox live I continually lose connection. #!#
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Mar 21, 2013
Region : Argentina
Model : TD-W8968
Hardware Version : V1
how to configure QOS on the TD-W8961ND so that the sip packets from a Linksys SPA2102 VOIP ATA which gets its IP address from the DHCP server in the TD-W8961ND is given priority over all other traffic regardless of whether such traffic comes from devices connected via ethernet or wireless to the TD-W8961ND. In my setup I cannot assign a static IP address to the VOIP ATA.
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Oct 10, 2012
me what are the best Free tools to do a Network Audit (Thoughput, speed linksswitchs usage, analyse network topology.. etc)
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Feb 13, 2012
Other than terminal software and MS visio. Just curious to see what else gets used a lot by other tradesman or see what else is out there.TFTP32D(Url) simple and easy tftp server for windows.
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Aug 17, 2011
I was using my computer, and it was fine. Then my Mom used it, and when I got it back, the Internet didn't work. The network connections page looked completely different. It looked like it converted to ancient networking software. There's this American Family Insurance (my mother used to work there) connection that I didn't even know was there. They want me to use dialup for a broadband connection. All the stuff is just dial up and so old I don't remember seeing that stuff anytime recently. How do I change my network connections page so it can use wifi (what this comp has)?
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Feb 29, 2012
what are the tools needed to setup my network
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Jan 18, 2012
I have just installed Cisco Prime LMS 4.1 from .ova file on a VMware architecture. My customer wants to know if the server is compatible with vmware tools.
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Apr 14, 2011
what web-based programs do i need to install a 887VA? I tried Cisco CP express version 2.1, not a supported device.
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Apr 13, 2013
ZAMZOM downloads OK, as nearly as I can tell, but I always get "error 1001" when trying to install it.
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Apr 23, 2012
I have been in this field for a few years and I found this book, Network Performance Toolkit: Using Open Source Testing Tools, to be very useful. It is full of great open source testing tools and has easy to use instructions for them all.However, to be more specific, I am looking for a packet generator that can simulate network packets over an extended amount of time. So the end result is I have this generator test my physical network for an hour but it simulates a week of real network traffic. Any tool, ideally it be open source?
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Jul 21, 2011
I would like a free tool that would moniter the internet usage of our network. it has about 20 computers and would like the following features: be able to show the usage of each computer the type of usage, ie, browsing, downloading, streaming a total usage Is there such a free program? would Microsoft Network Monitor 3.4 be able to do the trick if i learnt how to use it?
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Apr 21, 2013
I am a network engineer at a company with more than 300 Cisco switches to monitor and maintain. Any recommendation on a monitoring software providing details such as network topology and links?
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Jul 16, 2012
I have a medium enviroment with 2 x Cat4500 switches and 50 x Cat3650 plus few Cat3750 switches. I'm looking for a network mapping tool to map all the network equipment so I can easy to manage or trouble shoot the network. It doesn't matter if it's free or paid but something I can try first before buy.
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Sep 1, 2012
Today i has tryed to update the firmware of my DIR-655 router, but in the screen under the administrative tools menu there is nothing to use.
how do I update the firmware and bring up all the necessary tools?Dir-655 works because they are connected to the internet and manages the wireless network.
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Aug 23, 2012
My Dell laptop on my home network was connecting fine until I tried to figure out why it was booting and running so slowly and tinkered with the settings (per a web site with recommendations). Now it says no connections are available (there are, and other devices are fine). I tried all the simple solutions and have made any programs automatic that even vaguely look internet related and I still can't connect. The wireless adapter is enabled. I need to know what settings in the administrative tools/services should be enabled. The laptop is running Win 7 pro.
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Sep 12, 2011
I'm running Windows 7 Pro. I noticed tonight when I clicked on Network in Windows Explorer that in addition to my home PCs there is a PC with someone's name on it. My suspicion is that my wireless ISP has screwed up in some way. I ran SoftPerfect's Network Scanner and don't see any strange IP addresses, so this stranger's PC is not on my subnet. What tools are available to scan my network and give me more info about the stranger's PC?
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May 4, 2011
I have two pix525 firewalls cann't boot up normaly and i find [[URL] no longer provides the falsh erase tool ,erasedisk.bin,download.
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Dec 10, 2012
Yesterday I had a installation of LMS4.2.2 who was working fine. I followed the procedure to install VMware Tools on the virtual appliance on this thread url...
Now I have a problem with the processes of LMS, but maybe it is not linked. I forget to do a snapshot before installing VMware Tools so I need to find a solution. A whole bunch of services do not start know. I tried to uninstall the VMware tools, to regenerate SSL certificate, I rebooted the server several times. It is running under VMware 5.1. [code]
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May 2, 2013
Region : Argentina
Model : TL-WR740N
Hardware Version : V4
Firmware Version :
ISP :
Region : India
Model : TL-WR702N
Hardware Version : V1
Firmware Version : 4.18.114 Build 130314 Rel.39604n
ISP : BSNL
702N runs as repeater mode to W8968. In 702N > Maintenance > Diagnostic the ping work for Internal network but fail for external IPs. Most devices connected to 702 can access Internet fine. I have also tried Bridge and Client mode.
Ping to W8968
Code:
Pinging 10.0.0.1 with 64 bytes of data:
Reply from 10.0.0.1: bytes=64 time=1 TTL=64 seq=1
Ping to Internet
Code:
Pinging 8.8.8.8 with 64 bytes of data:
Request timed out.
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Mar 2, 2012
We have 2 Cisco 4400 series WLC and a whole bunch of 1231G APs connected to it.Sometimes the wireless network get really, really slow.Does Cisco have any built in tools for troubleshooting bandwidth or sluggishness issues?And how does one go ahead and troubleshoot something like that?
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Aug 3, 2010
After flashing the latest version of the firmware for the WRV200 (1.0.39) all of the pages on the web based admin tool are not working, and some are missing alltogether.I need to be able to re-flash the firmware to an earlier version (or attempt to re-flash this version) without using the web-based admin tool, as the page for doing the flash is one of the one's that is missing. Re-setting it doesn't work. I have tried searching here and through Google without any luck so far. The WRV200 works fine, but obviously is not locked down from a security standpoint, which is a large problem.
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Sep 26, 2011
I found this reference DCNM-L-NXACCK9 in the configuration generated by a dynamic Tools for a nexus bundle N5K-C5548UP-B-S32. This reference is not reflected in the price list. Has it been replaced? no datasheet on Cisco portal.
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Nov 11, 2012
to backup an ACS 5.3 vm running on ESXi 5.0 our backup admin requested to install vmware tools on the acs server.
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Oct 9, 2012
I have two core switches - 4506E, and i noticed there are frequent cpu spikes on both of the cores switches. As its spikes intermitendly i couldnt able to anlyze the issue. I need inputs on the following,
1) Is there any Free CPU process monitoring tools to identify which process is spiking ?
2) Troubleshooting techniques to identify the issue.
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May 9, 2011
XP Home edition, went to tools can't find working off line or working online to make sure off line is not checked so I can get on line DSL Verizon , Wireless router, wireless switch in on, on the cpu
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Apr 20, 2013
Some security tools and techniques for wireless LAN??
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Sep 12, 2012
We have two ASA 5500 series Firewalls running 8.4(1). One in New York, another in Atlanta.They are configured identically for simple IPSecV1 remote access for clients. Authentication is performed by an Radius server local to each site.
There are multiple IPSec Site-to-Site tunnels on these ASA's as well but those are not affected by the issues we're having.First, let me start with the famous last words, NOTHING WAS CHANGED.
All of a sudden, we were getting reports of remote users to the Atlanta ASA timing out when trying to bring up the tunnel. They would get prompted for their ID/Password, then nothing until it times out.Sames users going to the NY ASA are fine.After extensive troubleshooting, here is what I've discovered. Remote clients will authenticate fine to the Atlanta Firewall ONLY IF THEY ARE USING A WIRED CONNECTION.
If they are using the wireless adapter for their client machine, they will get stuck trying to login to Atlanta.These same clients will get into the New York ASA with no problems using wired or wireless connections.Windows 7 clients use the Shrewsoft VPN client and Mac clients use the Cisco VPN client. They BOTH BEHAVE the same way and fail to connect to the Atlanta ASA if they use their wireless adapter to initiate the connection.
Using myself as an example.
1. On my home Win 7 laptop using wireless, I can connect to the NY ASA with no issues.
2. The same creditials USED to work for Atlanta as well but have now stopped working. I get stuck until it times out.
3. I run a wire from my laptop to the FiOS router, then try again using the same credentials to Atlanta and I get RIGHT IN.
This makes absolutely no sense to me. Why would the far end of the cloud care if I have a wired or wireless network adapter? I should just be an IP address right? Again, this is beyond my scope of knowledge.We've rebuilt and moved the Radius server to another host in Atlanta in our attempts to troubleshoot to no avail. We've also rebooted the Atlanta Firewall and nothing changed.
We've tried all sorts of remote client combinations. Wireless Internet access points from different carriers (Clear, Verizon, Sprint) all exhibit the same behavior. Once I plug the laptops into a wired connection, BAM, they work connecting to Atlanta. The New York ASA is fine for wired and wireless connections. Same with some other remote office locations that we have.
Below I've detailed the syslog sequence on the Atlanta ASA for both a working wired remote connection and a failed wireless connection. At first we thought the AAA/Radius server was rejecting us but is shows the same reject message for the working connection. Again, both MAC and Windows clients show the same sequence.Where the connection fails is the "IKE Phase 1" process.
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WORKING CONNECTION
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%ASA-6-713172: Automatic NAT Detection Status: Remote end is|is not behind a NAT device This end is|is not behind a NAT device
NAT-Traversal auto-detected NAT.
%ASA-6-113004: AAA user aaa_type Successful: server = server_IP_address, User = user
%ASA-6-113005: AAA user authentication Rejected: reason = string: server = server_IP_address, User = user
[code]...
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Mar 9, 2011
On wireless (lenovo tabletx61) I cannot connect through the intranet - no problem connecting through internet. When I manage to connect through intranet connection is dropped quite often.No problem connecting via Ethernet cables.
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Jan 19, 2011
There is another PC in my wireless LAN.is there any way to shut it down from my computer?currently two PCs are not shared .but connected to the same router.
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Jun 10, 2012
I am looking to connect to a remote site that is connected within a larger corporate network. Curently I can connect to the corporate network via VPN, we have a single address on thet network in to the second port on a PC. I can then remote desktop this machine to access our network.Ideally I would VPN on to our network directly then I can communicate with devices directly, but I need to be on the corporate net
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