Security Enabled - Laptop Locked Out Of Wireless Network

Aug 4, 2011

My wife and I Security Enabled our wireless network several months ago.We recently moved, and after transferring Internet service, we realized we'd lost our passkey.My wife's laptop has, after one failed attempt to connect to the network, refused to even show the network as an available connection.We currently have the router set to broadcast SSID.We have restored factory settings on the router and completely revamped the security setup.We've removed all other networks in the area as optional connections on her computer.We also replaced the ethernet cord to my desktop because the old one started erratically disconnecting.Nothing's worked.My wife's computer is a Dell laptop using Windows Vista.

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