Acer 6930 - Ethernet Connection Keeps Dropping?

Aug 22, 2011

My ethernet connection keeps dropping and the only way to restore connectivity is to restart my laptop. It says "no internet access" and the connection remains even if I remove the cable. If I try disconnecting in Network and Sharing center it just keeps saying "attempting to disconnect".

I'm running Windows 7 Ultimate on an Acer 6930 laptop.

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Acer 6930 - Lost Internet Access After Reset?

Nov 23, 2012

After reset to factory settings of my Acer 6930 I have lost my internet access.Tried wi-fi and ethernet but neither find my router.

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I have Comcast cable internet routed through a linksys E3000 router. My desktop is connected to my router via ethernet and my various other devices including my laptop are wifi connected. It seems almost at random that my desktop will lose its connection.Windows will show me as still being connected and my network connection will show a normal status until I atttempt to repair it then it will change to limited or no connectivity. Through all of this, my other devices all still have a wifi signal (I don't use more than 1 or 2 at the same time). I can reconnect to the internet by unplugging my ethernet cable then reuplugging it back in and my connection will start working again. I've also had several blue screens, and when I checked the dmp files it revealed my network card driver as the culprit, yet I have reinstalled and even clean installed the microsoft signed driver. I have also attempted to reboot both my modem and router to no avail.

Microsoft XP
Marvell Yukon ethernet adapter on a biostar mobo
C:Documents and SettingsMain>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : sn1
Primary Dns Suffix . . . . . . . :

[code]...

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I recently bought a netgear n300 wnr2200 router. The first day I set up the network and everything worked fine ( my ISP don't require any passwords etc, standard automatic set up - basically just typing a SSID and a password ( WEP)). The Internet worked perfectly and my iPhone, iPad, ps3 all connects without any problems whatsoever! without any more management than typing password. My laptop, acer aspire 3820tg (windows 7) worked perfectly the initial day. After this it struggles to connect. I will sometimes get the "could not connect to ...." message. Sometimes using the troubleshoot it wil fix the problem by itself. Most times not,

What is weird is that even if I get a connection I will at random intervals get " local access only" or completely dropping the connection. ( then it usually will not connect again) He wifi signal is 100%. I'm not able to make it work in a stable fashion. I have tried updating to the latest network driver for my laptops broadcom wifi adapter (from acer driver site) but this changed nothing. Turning on/off the wifi adapter does not work. Rebooting sometimes works but it's completely random. Sometimes going to network properties and enabling active settings for WLAN will let it connect (sorry if this is not the correct wording, my windows is in Norwegian) (it's the lowest box that you can check, and when this is done you can press "configure" . When pressing it just says cisco something is enabled and showing an "okay box " )

When connecting to the router, it says it has the latest firmware.

Example today: I boot pc, get an error message saying it cannot connect. I try letting windows solve it- doesn't work. I try reboot - doesn't work. I try activate WLAN settings - doesn't work. I reboot the pc - doesn't work. Third reboot (only difference is that pc is placed in a different table in my living room) and I magically get a connection. With active WLAN setting being enabled prior to boot!

I moved my pc 5 meters to another table, wifi signal is 100% but it starts dropping to only local connection !?!? I move back, and it's working again.. Funny thing is that the router is only 7 meters from the table where it's not working ( this could be a coincidence) and i can use the wifi in rooms much further away with devices that shouldn't have better WLAN adaptors(such as iPhone). I have never had any trouble with Internet connections on wifi with this laptop prior to this!

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i just upgraded my laptop

Acer aspire 5551

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II N830 Triple-Core Processor, AMD64 Family 16 Model 5 Stepping 3
Processor Count: 3
RAM: 7930 Mb
Graphics Card: ATI Mobility Radeon HD 4200, 256 Mb
Hard Drives: C: Total - 953766 MB, Free - 577936 MB; E: Total - 99 MB, Free - 70 MB;
Motherboard: Acer, Aspire 5551
Antivirus: Norton 360, Updated and Enabled

and I am missing a few thing's since installing the windows 7 ultimate, the main thing is that the drivers for my Ethernet connection (wired) are now missing! I have searched online and with Acer and have downloaded a zip file FULL of different scary looking programs that don't make sense to me and none are simple enough to say "Ethernet driver for windows 7" .I can't access the interwebs in my OPS room without it being through an Ethernet cable.Here is a screen shot of the Ethernet controller window.

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Aside, when I click on the LAC button, I get a box that reads, "This connection uses the following items:", with a list of 'stuff'. If I click on the install button, it asks me the network feature I want installed - client, service, or protocol. I'm not sure which one, and none of them will install anyway, because it's asking for a disc that the laptop box didn't have, since we were supposed to backup the machine to begin with.

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