Cisco :: LMS 3.2.1 - NullPointerException In CS Device Update
Feb 16, 2012
I have running a LMS master/slave installation with version 3.2.1 and patch for the cisco download running.Now I get on two of the three servers a NullPointerException if I want to go to the Device Update in CS.This is the output from stderr.log:
Feb 17, 2012 8:58:34 AM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet action threw exception
java.lang.NullPointerException
at com.cisco.nm.xms.psu.ui.gui.model.ViewProduct.getAllProducts(ViewProduct.java:45)
at com.cisco.nm.xms.psu.ui.gui.model.ProductList.getAllRegProducts(ProductList.java:21)
[code].....
I did the installation the same way on all three servers.
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Mar 15, 2012
I have just got LMS 4.2 soft appliance up and running. When going to Inventory >> Acquisition summary, I get a HTTP 500 error with java. lang.Null Pointer Exception. That is obviously a bug somewhere (although the TAC engineer disagrees with me). I am just wondering if this is could have been caused by the fact that I have not done any user tracking on this LMS server yet? [code]
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Aug 14, 2011
we are running LMS 3.0.1. When I attempt to update the devices for RME I received the following error messages.
Number of Packages Selected for Install : 82
For Product(s) : Resource Manager Essentials
Install Invoked by user : admin
The Package(s) Selected for Install :
[code]....
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Mar 6, 2013
Everytime I try to use the Cisco.com device update I receive the error in the attached file.
I'm not sure if this is related to me not configuring the proxy settings since we do not use a proxy server.
I've configured our CCO username and password only. Is there a known issue with using the web GUI to get updates using the cisco.com option?
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Jan 10, 2013
I have upgraded to prime LMS 4.2.2 (from 4.0.1) and can not perform system or device upgrade. Using wireshark I can see why. it looks like LMS is trying to go to this old web [URL] to get software. I believe this was fixed years ago in bug CSCto46927.
Can I reapply bug fix CSCto46927 on 4.2.3 or is there another fix?
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Mar 10, 2013
i used the software center to download latest device packages, all downloaded to PSU_Downloads folder , i want to know how to install them with GUI if possible , as i tried to use CLI but it seems that i'm using bad syntax.
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Aug 24, 2011
I have CiscoWorks LMS3.2 with RME4.3.1 and CS 3.3.0.
When I will update the devices and I go to Common Services - Software Center Device Update and I mark Resource Manager Essential then I receive this window:
Now I choose the Rtr2900 package (same problem for all six packages) and when I will download it, then after define the destination path for the file I see this window:
Then I have tried to download it manually with the following command: PSUCli.bat -p rme -d -dst c:psu_download -all
The six packages that are showed in the picture above were not downloaded.
I assume that there is an error on Cisco side because the size of the six packages is NA.
Or is there another possibility to download the package for the Rtr2900?
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Oct 8, 2012
we have two ASA5520-AIP40-K8 in our office and we purchase IPS service for one only, can we also update the signature of second device before purchasing additional IPS Services for second unit
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Jan 3, 2013
We are using LMS 3.2.1 with SP1 and Campus Manager 5.2.2.Server runs Windows 2003 R2.Everything runs fine except for User Tracking on two Catalyst 6500 switches running CatOS. These devices are discovered, reachable, SNMP works fine, neighbors seen. But when we try to launch acquisition, the UT utility complains with this error message:"Failed to start acquisition: Device unreachable. Please enter a valid device."When we wanted to add ports via Device Trap Configuration, LMS has fired a different error message: "There are no ports to configure for the selected device(s).Check whether you have selected any router(s)." I have checked the portsData.xml file, which doesn't have any ports included for the two devices: [code] We have tried to exclude / include the switches in the data collection, but that didn't work.
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Nov 30, 2011
My BEFSR81 is my primary router and has DHCP turned on. The router's DHCP range is set to accommodate 12 devices. I have three computers wired to it and their Host names (as specified in the set-up of each computer) show up in the router's DHCP device table. I also have two printers (one old Brother HL5250DN laser printer and one new HP Photosmart Premier C410a inkjet printer) connected and there are blanks where the Host name should go. I would like to be able to tell which printer is which when I am looking at the DHCP device table. How can I get a names associated with each printer's IP address in the router's DHCP device table? (The real problem is that the router seems to have both printers at the same IP address (192.168.1.100) and if I can get one of them to change I'd like to know which one it was!)
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Feb 11, 2013
The problem: I need to track a bus from city to city in real time.I'm thinking of a gps device without screen or apps, it only sends the current location to a server. Is this possible? What device can be useful?
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Mar 15, 2011
i have been told by my service provider that the 877 adsl router has issues with some of their exchanges and for best compatability i should upgrade to the latest version of firmware.
ADSL firmware of 4.0.18
i have read on the internet that the firmware for the adsl modem is now incoporated within the Cisco IOS. Therefore i will have to upgrade my ios. what i would like to know is what the different release letters mean and can my router run those ios's aslong as it has the required memory.
my current ios is
c870-advipservicesk9-mz.124-24.T5.bin
and im looking to upgrade to
c870-advipservicesk9-mz.150-1.XA5.bin
What is the difference between a T and XA
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Jun 27, 2012
in one of my LMS3.2.1 installations I find that rtr2900 RME4.3 package are gone/not there I can not find it on regular CCO, nor as a device update, via LMS-CS/Cisco repo doesnt show the package eighter ...(i have patched the CS with cwcs33x-win-CSCto46927-1.zip to get the new CCO access and I can installe other packages)How do I get this installed ?
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Feb 23, 2012
latest IOS version is from 18Nov11 and with little amount of traffic it keeps cpu usage sky-high until it starts losing packets (I've tried performance fine tuning according to cisco webpages and saw little difference)
Downgrading isn't an option as 15.2.1 version doesn't implement everything I need...
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Sep 20, 2012
in the configuration>dashboard>configuration i have a portelet Discrepancy but "Por is in Error Disable State" don't uptade automatically i have only one switch indicate it's error disable port the other switch are not reported even if they have a port switch in errr disable.Why?
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Feb 5, 2013
After update to LMS 4.2.3 is get always a message to confirm when login:
"Server is capable for performance tuning. Please enable PTT ...."
Even when i setup PTT the message will come again next time i login.The message comes also several times after login.where to disable this message?
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Jan 28, 2011
I have Cisco ASA 5510 with CSC-SSM-10. ASA anti-virus service can not update the Base and Plus lisense. No Activation Code required for renewal. I go to "Administration> Product License" in the CSC SSM console and click "Check Status Online" to get the latest expiration date.In the module on the Check Status Online has reported the following error when: Base License status could not be checked because of a license server failure. "Please try again later", "Plus License status could not be checked because of a license server failure. Please try again later". UPDATE manual virus database can be seen in the latest available version, can not be upgraded because the service expired.
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Mar 14, 2013
I just got an ASA 5505 with Cisco Adaptive Security Appliance Software Version 8.0(4) alredy loaded on it. Should I update/upgrade it to the newest IOS release, or is the 8.0(4) good and stable?
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Jan 30, 2012
I have problem that ASA5505 cannot update the time to the NTP which I set to local host connect with the ASA.Refer to the picture below, the ASA time cannot update to 10:49 from 10:29 accordingly. I already set the NTP address to the local host IP address.It can be seen at the NTP at the ASDM as well as the command line below :ntp server 192.168.50.6 source dmz.
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Apr 15, 2012
After successfully install a device update for Common Services, all devices are reported as unknown.Number of Packages Selected for Install : 2
-For Product(s) : Common Services
-Install Invoked by user : ameconi
-The Package(s) Selected for Install :
When I try to install other updates these fail because MDF is version 1.59.
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Jul 12, 2012
If we update our ios on WLC do we have to add the certificate for AP's again or we don't need to do that.
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Oct 19, 2011
I am needing to udate the firmware that I currently have on a 2811 router it currently has c2800nm-adventerprisek9-mz.123-14.T6.bin. I ahve looked through the download area on Cisco's page but the only thing I could find required 128MB flash and this device only has 64MB.
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Mar 15, 2011
I tried to update my ACS 5.1 appliance. I applied patch 5.1.0.44.3 and made an big mistake: I booted the server due to the fact that it was not reachable after one hour after appplying the patch. Now the server shows following message, when I try to apply other patches: Can not process requested software update operation since this ACS Instance currently has a software update inprogress.
My question: Is it possible to stop the upfate process and apply the other updates or is it possible to revert this update to go back to the previous patch level. For information: the appliance shows only the patches 5.1.0.44.1 and 5.1.44.0.2 installed.
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Feb 10, 2013
Our Cisco team does inventory pulls with CNC and i was informed that this uses the hostname field currently the report pulls the IPadress, the discoveries that run on the LMS populates displayname field and puts the IP address in the hostname field. is there anyway to update this via query or process, i have too many devices to manually update this.
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Oct 12, 2011
I have 10 switches 2960 and would like to uptade its IOS using Cisco Prime LMS 4.1. How can I make that?
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Jun 17, 2012
I discovered that my LAN port was not found anywhere, even though it was enabled in BIOS. This prompted me to buy a netgear USB wireless adapter which gives me internet access but I'm having several issues now.I am unable to synch my internet time with any server, and therefore cannot use windows update which requires time to be synched for whatever reason.
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Jun 5, 2012
I'm running into an issue trying to update my NAC from 4.8.3 to 4.9.1. I have also tried to update to 4.9 and got the same error. I keep getting Error: Failed to upload file Content length exceeded (669550974 > 524288000) which indicates to me that the NAC is expecting to see a max file size of 524288000 but the tar.gz that I'm sending is the 669550974. I have not seen anything in the release notes about having to do anything special to get this to upload. Has anyone else run into this issue and got it resolved?
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Oct 3, 2011
I've been looking and I can really find much info about this, I got a 1841 and 2801 router with ADSL WIC cards and both are synching really low compared to my cheap home router
This leads me to believe I need a firmware update so I got the adsl_alc_20190.bin and loaded it into flash and reloaded my router but its still saying my firmware is using an embedded one.
sh flash:-#- --length-- -----date/time------ path1 1000636 Oct 4 2011 05:59:54 +00:00 adsl_alc_20190.bin
sh dsl interface atm0/1/0ATM0/1/0Alcatel 20166/20174 chipset information ATU-R
[Code].....
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May 6, 2013
I have tried to update the firmware of my srw2016 but after this update my switch wouldn't start again.
It shows this message in my console:
Exit from boot menu. Continue with flow.
Preparing to decompress...
Image in address: 0x0 - Check Sum error!
Please download a new image.
Downloading code using XMODEM.
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Oct 4, 2009
I have this piece at my home and just realized today that there is a new firmware available on the cisco web page. It has made the device more stable, but the most noticeable improvement is in the UI. Previously it was a linksys for business UI that was pretty much exactly like the consumer products. After the upgrade it is now a Cisco small business UI. I think that this will make the resellers take the products more seriously as a small business piece rather than an upgraded residential product.
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Mar 17, 2013
I just bought the SRP541, and it has the old firmware. I downloaded the new firmware, yet I cannot figure out how to install it.
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Apr 9, 2012
I want to install cumulative patch 9 for Cisco ACS 5.2.0.26 I found installation guide: [URL] Instructions on how to install the patch ===
1. open CLI console
2. define new repository in which the 5-2-0-26-9.tar.gpg resides
3. issue: 'acs patch install 5-2-0-26-9.tar.gpg repository YOUR_REPOSITORY' We have configured 2 ACS appliances in "Split ACS Deployment" How to install cumulative patch on 2 servers?If I install on primary server, does the patch replicate on secondary?
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Sep 26, 2012
The Nexus RME Device Package V.2.8 asks for RME 4.3.2 ?I am not able to find an update from 4.3.1 to 4.3.2.
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