Cisco :: Phone Keeps Registering With Wrong CME?
Jan 6, 2011
I have a CME on the other end of my MPLS network. When troubleshooting phone issues i setup a phone on the CME system in question and point its TFTP server to the address of the CME router. Now, i need to point this phone to another CME but it keeps registering with the previous one no matter what i do (the TFTP server is pointed to the new CME). I have tried turning off the auto register, and i have deleted the ephone and its mac address all together but it always registers with the wrong CME.
The phone is a 7962 with a 7914 expansion module.
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Feb 19, 2013
I am moving an IP Phone from one subnet to another subnet.I have deleted the IP Phone configuration in call manager(System version: 7.0.1.11000-2); however, when adding the same device (same MAC address) again in the call manager, the call manager associates the phone with the old IPv4 address (even though the phone is turned off). The phone is booting up and getting a different IP address on the new subnet, and is always in the "Registering" state. The phone has the right CM IP, TFTP IP, etc. the only difference is the phone IP address and the IP address that the CM is showing in the phone device configuration. I also tried resetting/rebooting and restore phone to default factory setting but it doesn't work, i have few more devices on this new subnet that are working fine.
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Feb 14, 2011
I know the AP541N can support the 7921 phone but all the documentation I've read assumes the AP541N is registering the phone with a UC500 system. I was curious if there would be any problems using this AP with a 7921 at a remote site (881SRST gateway used). It would be tieing into a CUCM BE system at the central office.
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Feb 20, 2013
I have an issue on the Cat 3750 on the voice vlan; IP Phone not registering with PBX & Signaling Server. The ip phone hits dhcp and gets an ip address from a data scope. Data scope does have dhcp options for voice, same as voice scope so it should work but it doesnt.We removed the switchport access vlan 50 command, and left the switchport access voice vlan 51, and now the phone registers.Anything I can check on the switch to make sure voice vlan is working? Any debug voice vlan commands?The switch doesnt seem to distinguish voice and data traffic.I check dhcp and both scopes vlan 50 and vlan 51 have the same configuration. Defautl GW is different of course Catalyst 3750 is running 12.2(25)SEE2 [code]
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Apr 29, 2011
Anyone gotten 7985g's to register with CME 4.0(3)? I have seen confilicting information, some say CME wont support 7985g's but some have posted configs and say its working....anyone have personal experience? Also with the "video" option configured in telephony service, will video automatically transfer when a session is started?
I tried to get this working last night, only had 30 minutes, they didnt register, but may be a seperate issue I overlooked. I have a 3845 with c3845-adventerprisek9-mz.151-4.M.bin. I just tried to throw together a quick ephone with the mac and type 7985g but no-go.
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Apr 12, 2011
register Panasonic Cordless phone - model - KX-TGP500.While configuring in CME - ephone - type (the list available is for only cisco models).how can i register this new model which the CME.
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Nov 14, 2012
I have a Cisco Wireless LAN Controller AIR-CT5508-K9 running Software Version 7.0.98.218. This WLC has registered ten AP model 1240.Now I have configured fiive CAP3502 with static capwapp commands, when I connect the CAP-3502 in the network, in the WLC I see the status "downloading" then the CAP restart, and the console show the message *Mar 1 00:15:39.033: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER, and never the CAP3502 is registered in the WLC. [code]
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Jan 1, 2007
Currently have a WLC4402 installed with 21 AP's reporting to it. The controller is running at LWAPP3 with version 3.2.116.21. The WLC was purchased prior to Cisco buying Air-e-space, and has a 36 AP license. When attempting to install additional 1242AG-A-K9 ap's, the controller will not acknowledge them. I have verified the LAN confiuration as correct, and working properly.
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Jun 7, 2012
A couple of our remote users are saying that during the day, suddenly their 7965 that hangs off their 881 will start registering for 3 to 5 seconds, then it will be fine.
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Oct 3, 2011
I have 2106WLC and 1522AP. when i connect AP wih controller it gets the IP from DHCP pool define in controller and then start downloading the image then comes in registerd statebut problem is that when i click on the Ap to configure then suddenly its disappear and message comes the device is not available currently. at that time i check the CLI of AP and AP again becomes in Discovery state. and start process forever again of discovery.
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Nov 27, 2011
I know what the problemis i need to tell the AP what the mac of the switchport is but i can not figure it out because it is a CATos Switch?on a IOS I would just use the Show interface command and use the bia but i dont know how to figure out the bia on a CATos?
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Feb 25, 2013
How to setup option 150 in IP pool on VPN Client.
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Mar 31, 2013
I have a problem with my Cisco 7961 phones not registering on my CUCM 8.6 install on ESXi 5. Weird because I have Cisco IP communicator phones that register with no problem. You guys know what I can be missing. I have restarted the CUCM and services multiple times. The phone log on my phones say it can't find dhcp and DNS unknown host but my CUCM is configured by IP address. I also attached some screenshots
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May 20, 2012
We have a 2504 on version 7.2.103.0 and 15 of the 1131 AG's.In short we cannot get the access points to register against the WLC, they seem to be caught up in a boot loop. They are seen on the WLC with a status of downloading, then once they have downloaded (Seen via CLI) I get an error message things I can confirm are The Country code is set to GB All ports are in Native VLAN Access points are ETSI type. It stops and restarts at syslog output DTLS-3-BAD-RECORD: Erroneous record recieved from x.x.x.x: Duplicate (replayed) record.
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Mar 6, 2012
I can not get our 3602i AP's to register with our 5508 controller which is running 7.2.103.0 code. We keep seeing an error in the log on the WLC "AAA Authentication Failure for UserName:c46413c08e92 User Type: WLAN USER" and on the Access Point we are seeing [code]
I entered the CAPWAP ap controller ip address directly into the AP so it shouldn't be an option 43 DHCP issue
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Apr 6, 2012
how an AP 3500 get to be registered in a controller 5508??, so, i have seen a lot of information of wireles deployment guide but i haven't understood yet how the process or flow is for getting the AP to be registered in a controller 5508, what exactly basic configuration must be done in a controller for doing it?
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Apr 17, 2012
i have deployed WLC 5508 in head office with current 56 access points (mix of 1262N, 1141N and 1242) are regist ered and working fine, recently we extended to our remote office (connected over Layer 3 MPLS with OSPF Protocol) were none of the access points are not registering, i am able to reach to the controller from the specific VLAN and native VLAN without any issues. @remote site i have enabled option 43 and option 60 with the controller IP.
Number of APs.................................... 56
Global AP User Name.............................. ciscoGlobal AP Dot1x User Name........................ Not Configured
[Code]......
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May 29, 2013
When attempting to register an ACS instance to a primary (via System Administration -> Operations -> Local Operations -> Deployment Operations), I receive the following error as a popup in my browser:
"This System Failure occurred: /opt/CSCOacs/db/acs.crt (No such file or directory). Your changes have not been saved.Click OK to return to the list page."
I had 2 ACS 1120 appliances clustered, 1 suffered a hardware failure about a year ago so I replaced it with a VM. That one is now the primary. I'm now wanting to replace the secondary instance (the remaining 1120 appliance) with a VM as well. I removed the current appliance from the network, installed the VM using the same IP address, and attempted to register. It failed as per the above error. After trying this a number of times, I then decided to return the 1120 appliance to secondary status and attempted to register it with the same results as above.
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May 1, 2013
We have a couple of Access Points which are not registering with WLC 2500. I followed-up on the two LAPs in the dorm. They were cycling through red, amber, green, indicating they were trying to join the controller but could not.
Recently, we have changed our IP Schema for the Wireless Devices and I believe there is an IP Conflict between APs and WLC. Earlier APs were cofigured with Static IP Address assignment, thus they can't change their IP Address.
how to reset the Access Point? I know we can hard reset them by pressing the Mode button manually.
Is there another way via which this can be done witout removing the Access Points from their enclosures?
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Mar 26, 2011
I have a video hosting server on vmware and I need to be able to connect to it through it's domain name. It needs a FQDN. On it's network config it has spaces to enter in FQDN, IP, Subnet, and two DNS. It must use FQDN to connect through http.I was told I can just open up the system32/driver/etc/host file and edit in the info, ex: 1.1.1.2 [URL] I tried to ping 1.1.1.2 and it does ping, and I even tried to ping [URL] and it pings (not connected to the web). But I can't get the web interface to connect when i put in server.com:8080 (needs 8080) into my web browser. FYI, I have no idea about the DNS space on the server, I just put in some random number. Why does this server need a DNS anyways?This computer is not connected to the web or any other computer. It's just this computer and the vmware server on it.
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Aug 30, 2012
I installed some Nexus 5k to replace there 3750 and added dynamic routing. Well after working out most of the issues with most of the stuff, there is one issue that still remains. From what i understand (I have not made it abck to the site yet) when there users connect to VPN with IPSEC (they only use the thick client) they register there local ip address to DNS and thier VPN assigned IP address. At this time I dont have access to the configurations.
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May 22, 2013
I am having an issue where MAC addresses from my user PC's are registering on different ports than the ones they are plugged in to. I have my PC's plugged in to my Cisco phones (most of which are 7941's), and then patched back to my switch, (4507 or 4006). The issue is that a user will be working fine, they will have both their PC and Phone MAC's registered on the correct prot and then with out intervention the PC MAC addresses will register itself with another physical port and the user will pull a 169.x.x.x address and have not access to the network. This is happening to multiple users all of which are hardwired. Port security is configured to allow 3 MAC's, obviously if I change that to 2 it will not allow an incorrect MAC's to register with that port, but I would like to know why this is happening. Both the 4507 and 4006 have been up for 1 year and 33 weeks. The fix has been to find out where their MAC has registered it self, unplugg that PC from the phone, and let the port security aging time (2min) clear all MAC's from the port.
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Nov 18, 2012
We have a couple of 7911 that get stuck in Registering, each monday. During the week, no user reports the problem. But after the weekend, we get ready to hear complaints from our collegues. The same phones often experience this issue, although the other phones report no problems. The problem is temporarily solved when we issue "shut/no shut" on switch ports.
phone firmware version: SCCP11.8-5-2S
Interface configuration:
interface FastEthernet1/0/27
[Code].....
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Jul 3, 2011
Why is my network magic software registering over 32 gigabites of memory being used?
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May 2, 2011
PIX 525 6.3(4)120
I am trying to allow clients coming in from my "DMZ6" interface with source IPs from the subnet 192.168.2.0 /24 to ping and access hosts on my "DMZ1" interface with destination IPs in the subnet 10.5.11.0 /24. I think I have the associated static NATs and the ACLs set up to allow this to happen. What I have noticed from syslog messages is that the PIX is trying to build the TCP connection to the "Inside" interface, rather than to DMZ1. Even though the destination host (10.5.11.12) is directly connected on DMZ1, the PIX is still trying to send the traffic to the "Inside" instead. I tried adding a host route to force 10.5.11.12 /32 pointing to DMZ1 and the PIX still tries to send the packets Inside. This only seems to happen when I try to go from DMZ6 to DMZ1. If I try to access hosts located in DMZ3 for example, which is also a directly connected interface on the PIX, it appropriately builds the connection to DMZ3. Here are the pertinent rules. Why would the PIX want to build the connection to the Inside, even though it knows that the destination host IP is directly connected to DMZ1?
ip address DMZ1 10.5.11.1 255.255.255.0
ip address DMZ6 10.5.16.1 255.255.255.0
ip address inside 10.5.18.17 255.255.255.240
[Code].....
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Jul 16, 2011
I have a 2003 server that is doing something wrong. When I show the mac address table I can see that the server is assigning a bad mac address to several IPS. The server assign a non-existent mac address to some IPS for this reason the server stobut I would like to solve the problem
- I ran my antivirus an no virus was found.
- I updated the network driver.
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Mar 11, 2013
I am having issues (nothing new there) I have a bad IOS on a switch module, and the config is set to boot to that IOS, and as such I get a nasty boot loop, I am trying to figure out how to get into rommon but all the documentation I can find for this just says go into rommon and never tells me how to get there on a switch module that thinks it has a good IOS. (The IOS is for our normal service module but this one is an odd-ball switch)
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Jun 21, 2011
i have a cisco router that has dhcp configured, the router ip address is 10.10.10.***. all computer that attached to the router are using static ip and works fine but when i am connecting my laptop using wireless in gets an 192.168.1.*** address.
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Jan 24, 2012
I have run into a major issue with an autonomous Cisco 1142AP. We were in the midst of a firmware upgrade when something went wrong and caused the AP to reboot in an error mode. Basically the unit was flashing Blue, amber, red. We unmounted the unit from the wall, connected to the console, and it would now only flash red over and over. We pulled out the cisco guides and performed a factory reset on the unit. This still does not work. and the contents of our flash directory is empty. All we get is a ROMMON AP prompt on the unit. If I issue a set command, I can see the default settings for IP, netmask, etc.
I cannot access the unit via the network, even after setting IP info and matching it up to my laptop. Since I have no network connectivity, I can't TFTP a new IOS file to the unit. I am stumped. How to get the config as if it was out of the box, or an alternate way to TFTP to the unit? [code]Notice the lines in red, I must have typed someting incorrectly.Now once the unit boots after being reset, I cannot even type in the CLI. Someting majorly screwed up here. Can the bootstrap be reinitialized?
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Jun 11, 2013
I updated an AP1121 accidentally with the LWAPP version of an AP1130ag.
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May 3, 2012
WLC-4402-25-K S/W - Primary and Secondary Controllers were running 4.2.130 to begin with. Customer upgraded remotely using NCS - Primary to 4.2.209 and then to 7.0.230 and all that went fine and is in Production.
Then customer upgraded Secondary also using NCS also from 4.2.130 to 4.2.209 in preparation to upgrade to 7.0.230 and he lost contact with the controller. Sent a technician to site to troubleshoot by connecting to Serial Port. Technician #ESCAPED out of the boot sequence and from the BOOT MENU tried to boot the Primary Image and it failed with CRC error on Flash. He then tried to boot the Backup image and had the same problem. He then tried to manually load 7.0.230 - ER (Boot Software) using TFTPD32.EXE and that went fine. He then tried to load 7.0.230 "aes" S/W - The big over 70 MB file and went through most of the file transfer but failed saying:
ERROR: Transfer Failed.
TFTPD32.EXE said something like "Data Packet too Short or some such thing". Sorry did not write down what TFTPD32.EXE said.
Then we thought "may be" a power cycle of the unit is required after the ER Boot Loader Image was loaded. When we did that the unit died. That is - no communication with the Serial Port. We don't think we have any choice other than RMA - Do we?
Customer says he did read and follow this link - especially Table 10-1. {URL}. He said he used NCS to do the Upgrade. I a not familiar with NCS.
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Nov 21, 2012
I have many 1262N and 1031AG APs. when the client is connected to the AP 1262N the performance is slower than it is connected to AP 1031AG (with more clients) in 2.4GHz.
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Jul 5, 2011
I've noted a number of traps reported correctly but with the wrong SSID in the detail on 7.0.116.0
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