Cisco Routers :: E2000 / WRT120n - Internet Dropping Every 10 Minutes?
Jun 25, 2012
I went through the hoops with my ISP (knology) and they are adamant that it is the router that is the problem. I've tried two different routers, an E2000 and a wrt120n (it may be 160n..).. both do the same exact thing. I'm extremely tired of it. I was told it could be an IP issue or something related to DHCP.
Modem:
System: ARRIS DOCSIS 2.0 / SIP 2.0 Touchstone Telephony Modem HW_REV: 04
VENDOR: Arris Interactive, L.L.C.
BOOTR: 6.24
SW_REV: 6.1.77T.SIP
MODEL: TM602G
Router: E2000
Problem: Internet 'lags out' every 10-15 minutes for approximately 3-10 seconds. It only does this when I'm connected through the router and never when I'm plugged directly into the modem. It happens most commonly when my brother and I are both online at the same time. It's rare when we only one of us is online.
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May 7, 2012
I can't win. After dealing with the internet dropping once every two weeks, I decided that upgrading the firmware might work. Turns it all it did was exacerbate the problem and now my internet drops every few minutes. I've been plugged into my modem for a good 20 minutes at this point with no drops. Has my router just shit the bed or can this be fixed?
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Jun 28, 2012
I have a cisco RV180 hooked up to a cisco cable modem and Cox service.
The basic symptoms of the problem are that every 10 minutes or so external connections will hang. This lasts maybe 20-60 seconds. If you're loading a website when this happens, various parts of it won't load and firefox will sit and spin indefinitely (it seems) until you manually stop the loading and click the reload button.
When this is happening I can still connect to the routers webserver and dashboard that auto-refreshes every 10 seconds. It seems perfectly fine. My initial theory was that something was broken on the Cox end of things, but after swapping out the RV180 with an old on-q router we had laying around, we haven't seen the problems.
Some other differences I've noticed between the on-q and the rv180:
* with the rv180 traceroute to external hosts shows a big delay (500-600ms) at the hop right after the router. With the on-q, it's 12ms.
* when I ping the ip of that hop with the large delay, with the on-q I get no responses. With the rv180 I would get these strange host redirect messages that make it look like that ip is redirecting to itself. There would be 1 or 2 of those redirect responses, followed by 3 or 4 errors, and every packet would be listed as an error in the ping summary.
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Nov 11, 2012
A couple of days ago, after a suggestion in a old forum post (rv180 dropping connections every 10 minutes or so) I tried increasing the various session timeouts. This didn't seem to affect anything for the first day, but last night the router started becoming unresponsive (not responding to pings, but maybe continuing to route established connections.) After a couple minutes the router would be pingable again, and as soon as i could I reverted the changes I made to the session timeouts. That didn't seem to fix the problem. Logs showed many many warnings saying "nf_conntrack table full, dropping packet."
Then as soon as I got on the phone with small business support the problem seemed to correct itself. The only thing we changed was decreasing the MTU to 1472. It is strange that the MTU would make a difference all of the sudden, isn't it?
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Feb 18, 2011
We recently moved in with some family, and we brought with us a Belkin N wireless Router. I set it up to their existing internet modem (I'm not sure what type it is or anything, I just know that the ISP is Optus) about halfway through January.
It's been working fine until Friday. Since setting it up, both my brother and I have (at different times) been playing Star Wars Battlefront II online. On Thursday night I was playing online fine, with no lag or anything (with a ping of about 138), however, ever since Friday it has been lagging non-stop. I have the same ping so I thought it must have been because we've gone over the limit for the month and the internet slows down.
However, every few mintutes (1 or 2 normally) the connection between my laptop and the network drops, and then within another few minutes connects again. I am running Windows Vista Business. My brothers laptop has the same problem, and he has Vista Home installed.
At first I thought it was a problem with the router, so I updated the firmware and restored the factory defaults, but the problem remains. When I get onto a website (if I'm lucky enough for the connection to stay) it normally loads pretty fast, so I dunno if we've gone over the limit or not (and I don't know the password to check).
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May 7, 2011
I just have recently been experiencing some dropping off the internet.. My phone company has been out here and has done tests, and changed out my wireless modem with a new one, switched me to a new high speed port.. cleaned up the cables outside my house.. installed a new jack.. and we have yet to solve this intermittent dropping and reconnecting... I am starting to wonder, if not anything else with my outside line.. is there something else causing the problem. I switched my channel from 11 to 9.. *my neighbor is on channel 11* thought maybe his was interfering with mine .I am using WPA, I have disabled the power adapter from "saving power" in the adapter settings..
When the internet does drop off the DSL light on the modem goes out, and then comes back on..its not blinking off and on, just off.. then waits.. then reconnects to the net, it's almost like it's refreshing or something every couple of minutes.The modem is a Siemens Speedstream 6520
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Nov 28, 2010
My wireless router will work for 6- 8hrs then drop the internet connection. I have to cycle the modem and router several times to restore the connection. I am also using a Netgear Access Point.
I am using:
Charter High Speed Internet
Motorola Modem
Cisco Model WRT120N Router
SETTINGS
Mode- Mixed
Channel Width- Auto 20MHz or 40MHz
Security- WPA2 Personal
SSID Broadcast- Disabled
Firmware Version v1.0.04
Connection Type- Auto Conf DHCP
Beacon Interval - 50
Fragmentation Threshold 2304
RTS Threshold 2304
All other setting are at factory default.When I unplug the modem from the router and plug it into the desk top I have internet service.
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May 5, 2012
I switch on router and connect my iPad on router linksys cisco e2000. During 10 minutes, There is no problem. After 10 minutes, I have always the connection with my router but no internet. To Avoid this problem, i restart the router with switch and after, no problem. Do you have any ideas to avoid this lost connection after 10 minutes when I switch on my router.
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May 11, 2013
I have a Dell Inspiron15z Ultrabook and a Cisco Linksys Wireless N Router, WRT120N. I recently took my computer offline for a week to go on vacation. Since Ive been back I keep getting kicked offline every so often
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Jul 12, 2011
I use a MacBook Pro and am connected to my home's wireless network. For the past 2 years, it has worked without a hitch. Suddenly, Comcast changed to XFinity service and I now drop my Internet connection every few minutes. When I go to the airport, I can alway see it and reconnect (although sometimes it asks me for my WPA which is saved, but....). So I can't decided if I need a new wireless router (2 years old) or if the change to Xfinity made a difference. (Honestly, I think it's a name change and nothing more, but the timing is suspect.) I am attaching a screen grab of my iStumbler report. I live in a very populated area so you will see lots of networks. I am using Mathews1.Before you suggest hooking up via hardwire, the morons that built this house (and me, the moron who didn't notice), didn't bring cable up to the top floor where the bedrooms and office is. I'm not allowed via the home owners assoc to bring cable on the outside of the townhouse so unless I destroy walls and floors, I'm forced to wireless access only except for the basement where the router comes in.
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Jan 31, 2012
Model E2000
Firmware: 1.0.04
Using 2.4 channels
All devices that are connected wireless through this access point have the difficulty of dropping internet momentarily. When ping from wireless devices to comcast.com with -t I get:
This happens about once every minute. Wireless connection itself does not drop just access to the web. Every single wireless device does the same thing including Ipad, ipod, mac and windows machines. Two machines that are directly wired into the router do not have this problem. Thier Ping status stay at around 60ms. Things I have tried:
adjusting MTU
Beacon interval in both faster and slower directions
Fragmentation threshold
RTS threshold
Made sure no other devices in range are on same channel
firmware updates
different security settings
changing SSID
This is causing streaming problems for both security cameras and client music.
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Dec 28, 2012
when im on my laptop and im on the internet,the connection goes from normal to Limited (yellow triangle caution sign by connection),non of the pages will load after that,i use diagnostics repair to fix the problem which works about 40% of the time,but is only temporary again.give it 5 minutes after the fix it happens again,diagnostics say the problem is with the wireless adapter card which is built into the laptop itself.i do and dont think this may be the cause since everything house loads perfectly fine but can have the occasional drop out aswell,on average i'd say it drops out about 10 times a day and i find it kind of frustrating.My Laptop is a Acer Aspire v3-531.My internet is with Virgin Media and i get around 60 MBps with them but the disconnections drop it to about 7mbps and keeps going down till the connection is actually gone.
P.S:The intel Proset wireless framework on this computer fails the hardware test straight saying the wirless hardware is not bound to the transport driver? what do i do?
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Apr 12, 2011
ive been having a problem with my router since ive been using it for its wireless capabilities. it is a linksys wrt120n router. our internet comes from our local cable provider and it is good internet (10Mb download speed). running to our old router that split the connection between my xbox and our desktop computer worked fine and even for a large amout of time after i switched to this wrt120n there were no internet problems. now all of a sudden the router drops connection multiple times a day which can become a hassle when i'm doing something importaant and lose connection. and just a little bit of extra information i cycle the systems every time it does it and theres no fix.
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Sep 16, 2012
I have a brand new EA3500 (three months old) that has worked fine until recently. For some reason the wireless keeps dropping all connections every few minutes. I have checked the internet connection and that is not it as I can be hardwired to the router and the internet never drops. This happens to every device in the house (two Xbox, tablet, multiple PC's) at the same time, or randomly between. The devices are a mix of G and N so it is not associated with just one particular band. I have verified the wireless phone, microwave, or anything else that might interfere with the signal is running. One thing I have noticed is that when the wireless connection drops, the actual signal does not go away, I can still see it with a wifi analyzer. This is very frustrating as I just replaced a previous Linksys router with this one for the very same reason. Perhaps I should have bought some other manufacture.
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Jan 18, 2012
E2000-RM router has been working fine until about 2 days ago. Wired connection still works fine, but the wireless signals seems to be dropping in and out. I have a couple wireless devices and they all seem to be experiencing problems. Using the network connection bar on my laptop sometimes it shows a strong signal and connects no problem. Then all of a sudden the signal is gone (drops off list). It can be both the main and guest signal dropping, other times it might just be the main, etc., etc. Sometimes it shows a signal but will not connect and then a few seconds it might connect, or drop entirely. I guess the best word to describe it is highly erratic. Distance does not seem to matter. I can be 2 feet away and get the same behavior. The indicator on the box shows a signal at all times.
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Nov 15, 2011
I have a WRT120N, and have set up connections like this:
Desktop PC: Hardwired Ethernet
Laptop: Wireless
Xbox 360 (1): Ethernet
Xbox360 (2): Wireless
Networked Printer: Wireless
The hardwired connections are fine, but at random the Printer, laptop and wireless Xbox connections will drop out and i'll have to reboot the router to get it working again. I've tried everything I know of (i.e., Static IP, Port Forwarding) as well as a factory reset, but I continue to have this issue.
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Jul 16, 2011
I have an internet connection of the speed of 384 kbps, settings are default i changed nothing. firmware is updated. i'm using wireless connection.any settings you will recommend like in MTU, Beacon Interval, RTS and fragmentation?
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Oct 13, 2011
I am trying to use my WRT120n as access device for an IP Centrex service using SIP protocol. My SIP phone is located right behind the router.My problem is sometimes the router is dropping incoming calls because signalling packets are fragmented at IP level. So I cannot receive those calls.Is there a way to enable the router to accept these packets?
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Jun 27, 2011
I have a toshiba a215-s7437. I bought this router upgrading from the usual netgear router that everyone and there mother has(wrt54g or something?). The routers are in the same exact spot...less than 6 feet from the computer with no obstructions. No matter WHAT i do, even if i put the router on top of the laptop keyboard, over time, usually a matter of minutes, it starts dropping my link speed. My old netgear ever went below 54, EVER. Even if i was out on the porch.It will connect at 54 mbps, then go to 36, etc etc until we get to 1mbps. I have had other friends bring laptops over, same exact thing happens to them. I am viewing the link speed through windows task manager to get these readings. Though i can't see the link speed on my android phone or xbox, it seems over time they get slower also. I have tried googling the hell out of this issue to no avail. I do have the latest firmware. I have also tried searching these cisco forums and have not found any topics pertaining to this (maybe i just suck at searching). I have comcast at 15mbps and i do know that whether it is 54 or 36, it's not gonna be any faster. But just the fact that it falls the whole way to 1 is not acceptable. My fix for this at the moment is just disconnecting and reconnecting real quick, and i always start back out at 54 mbps. Sometimes I will get lucky and it will stay at that point for 20-30 min?
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Jul 10, 2012
Some day, then my internet jut died. then I got the router restarted(unplugged the electricity and plugged it back in) and it worked for like a day and then it died again. I restarted the router again Internet worked and then some hours later it died again.This problem only happens to me and not anyone else in the house.I'm connected from my pc with and ethernet cable to a switch/HUB where it's then connected to the router.
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Apr 2, 2012
I have been using one wireless router which is working fine, but i have decided to add another wireless router downstairs to better the signal by putting the internet wire into the router. But when i do this both the routers work fine for 10mins, as i am able to browse the internet etc but then everything stops working from both routers. It shows on my computer and iPad as connected as they have full signal strength but no webpage loads.
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Mar 5, 2011
i have been having issues with my internet for months now, my router just randomly loses its internet connection over and over everyday. I used to have slow internet with verizon so i changed to comcast and after i changed to comcast this problem started, when i called comcast they said that it has to be interference from an unknown source. I have a Wireless-N 150 Router model WNR1000v2 and it came with a modem. Things i have tried are changing my security to WPA2-PSK[AES] which it saiid would increase my connectivity..did not, i have changed my channel also didnt solve the problem. I have had this problem with 2 different routers and modems so far. And i have 2 desktops and 2 laptops connected to this. 1 desktop is hooked straight into the router and the other 3 are wireless.
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Oct 17, 2011
I have two wifi routers which I have connected together with an ethernet cable to extend coverage across my house. The ethernet cable is connected to a LAN port on the first router and the internet port of the second router. This works fine and creates a second network that I can connect to the net on. The problem iseemingly randomly, about every 15 minutes, the second router will lose internet connection. My laptops and phone still stay connected to it, but windows lists it as having no internet connection. If I then wait a couple of minutes and reconnect, internet will be working again.
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Feb 2, 2012
This is a new device, just initially installed about a week ago. I updated to the latest firmware. We have iphones, ipads, and Samsung Galaxy smartphones all trying to connect to this WAP at this office, but cannot seem to connect. If I power cycle the WAP, we can connect for about 5 min, then it loses it and cannot connect again. I have strong signal, device says "connecting" then immediately "disconnected"... does this on loop forever.WPA/WPA2 PSK.I don't know what to do. About to go buy an Apple WAP.
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Feb 12, 2013
My connection is up for a minute and then goes off for a minute. I don't think it has anything to do with the router itself as my room mates' laptop works just fine.
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Jan 6, 2011
Our office is set up with one desk top and at least two (occasional) laptops, one HP C6180 'all-in-one ' printer, and a Cisco Linksys E2000 router. Internet access for all computers seems OK, but printer seems to only print from one computer, and is inconsistant as to which one it will be. Have tried to shut down then restart printer. Have tried to disconnect and reconnect router, sometimes works, sometimes doesn't.
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Feb 27, 2012
Using a Linksys E2000 and Linksys WRT54GL (both flashed to most recent firmware), I am trying to set up Network "A" and Network "B" on one modem. I do not want either A or B to be able to see each other for security purposes. Both are secured networks for the wireless connections and have different SSIDs.
After online research, and the inability to find my exact question answered, this is what I did and I'd like to know if I'm missing anything to keep A and B completely separate. Or, if I've done anything that will cause any problems on my network. [code]
I disabled the ability to change settings using wireless connection on both routers.
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Aug 20, 2011
just today, my PC's connection will work for 10 minutes then totally shut down. Although it still says it is connected nothing will connect. Im posting from my old laptop and obviously is still working with my internet.
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Jan 9, 2011
I have 3 computers on the same modem--one is wireless, other 2 desktop. The one which is having problem is my office desktop. Can't stay online. Have tried many diffrent fixes and cleaned malware, etc to no avail.
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Feb 1, 2013
why does my internet disconnect every 10 minutes with a hard wire modem,an then start working for 12 to 24 hrs.
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Dec 11, 2012
my idea net setter disconnect after 10 or 15 minute.
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Sep 5, 2012
My internet connection will cut out every 5-10 minutes. Sometimes it will stay on but MOST of the time it cuts out every 5-10 min. other times my ping will jump to over 2000 or stay around 200 for no reason. It has gotten to the point of where I can not play any online games anymore, and there is no possibility of a wired connection.6-8 months ago we has slow internet speed and Comcast told us it was not their fault it was our router, and that routers go bad every year or 2, so we got a new one. My connections to the old router used to be 3-4 bars and with the new one it is 1-2. Ok so the big issues was it started getting bad where my connection would randomly cut out. I thought it was my wireless network adapter because it was old. I was constantly unplugging it and plugging it back in or releasing and renewing my ip every 5-10 minutes sometimes more often. Let me define cutting out, sometimes it would be everything, but most times it would be just one application like website or just the game I was playing but not steam chat.
So I got a new wireless adapter and we hooked back up the old router to find out Comcast had lied to us and our speed was fine on the old router ... in fact out connection was better. but still the problem remains.. random cutting out of internet completely and random huge lag spikes.... it is less frequent but still every 10-20 min something goes wrong. I have tried changing the routers channel, updating both routers. I tried setting myself up a static ip but it would not give me internet connection if I did... idk if i had the DNS wrong or something. Anyways I am at my wits end and about damn ready to try ANYTHING to make this work again. It did before so I know it can work! I will try anything and post any reportsSometimes I might be slow to respond because I have to try things out for a little bit to see if they worked.
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Dec 27, 2011
So I got a computer upgrade for Christmas. Basically, what it did was replace my crappy onboard graphics card for a decent card to play games better. I also replaced the 250W power supply with a 430W supply (the card needed 300W). Ever since I upgraded, my internet goes on and off all day, only for me. (everyone else doesn't seem to have the problem) We did not touch the internet router at all, and it's wireless by the way. Something must have changed when I put the upgrade in, but I don't know what. the worst thing is, I can't play any multiplayer games now because when I go into a 60-90 ping server I end up hitting 250 ping and teleporting all around. I can't do youtube anymore because my internet goes off and on and off and on. My computer is now basically useless. I'm not allowed to touch the router, but I doubt it's the internet's fault considering it's only me. As I'm typing this, I'm copying the message in case the internet goes down again.
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