Cisco Wireless :: 5500 Cannot Access AP / How To Reset
Jan 30, 2013
I have a Cisco aironet 3502i access point which I am using with a 5500 Wireless Controller. I was configuring the AP for flexconnect and accidentally enabled PPPoE authentication - but never set configured login details for PPPoE. Now when the AP boots up it tries to use PPPoE but fails - it never even looks for an IP address. I have no way to get the AP connected to the controller again.I tried logging into the AP via console, the AP gives me output but I never get a login, even when I hold down the Mode button during startup.I also tried holding the Mode button and waiting for the AP to boot with its default IP (10.0.0.1) and connecting to the AP via telnet, but I was unable to connect or even ping with my PC on the same network configured as 10.0.0.2.What can I do to set this AP back to defaults, to become a normal DHCP client, and reconnect to the wireless controller where I can reconfigure it?
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Jun 4, 2013
I have a 5500 controller that we use to manage our lightweight access-points. We have had complaints that the 'guest' vlan in the boardroom is not usable. Our guest vlan is in fact overloaded.
I went back to the original site survey and noticed that coverage for the room is not ideal so I would like to have a new lightweight access-point installed in the boardroom and somehow limit the access to it to only a few people.
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Apr 16, 2013
I have the WAP11 serial number G3110320414 that does not have a reset switch in the back. How do I get back to factory settings?
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Aug 8, 2012
In the ISE documentation is states that under a Guest_Activity report you must have guest access logging enabled on the NAD in the ISE network. My question is where do I enable guest access logging in the WLC that is our NAD?
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May 20, 2012
I have a new WLC 5500 series which i upgraded to a newer version. We got brand new AP's 1242 from Cisco. My ex-colleague had said that we can pre-image the AP's using the controller, so the new AP's get the image directly from the Controllers.
I have the following devices with me for this: A WLC 5500, 1242 AP ( 12 No.'s) and a 2960 switch. I tried to create dhcp pool in wlc so the ap get the ip and gets the image . However, i cant see the ap appearing in wireless tab.
The WLC & AP will be connected to this same switch.
What configuration needs to be done on the WLC & the Switch so that the 1242 AP's when connected physically to the ports on the switch will get the image from the WLC.
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Mar 5, 2013
I use the Service port connected to the managementVLAN to manage the WLCs. When configuring HA with AP SSO, I lost HTTPS connectivity to the WLC, telnet still works fine.I researched the deployment guide and it states:
- When AP SSO is enabled, there is no SNMP/GUI access on the service port for both the WLCs in the HA setup.Why is remote access disabled using GUI when using HA, and how can I keep management of my WLC using HTTPS and an address in the ManagementVLAN.
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Nov 1, 2012
Got a bit of a quandary with joining new access points to our 5500 series W LAN Controller. It looks like the LAP is initially able to see the W LAN controller, but after that things go sideways. The LAP is pulling a valid IP address from DHCP, and the W LAN Controller is able to ping it.
In the controller's AP Join Statistics we get this:
Last AP Message Decryption Failure
Last AP Connection Failure -Timed out while waiting for ECHO repsonse from the AP
Last AP Disconnect Reason
[code]...
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Apr 30, 2012
We have recently been given this unusual task. The setup is a series of CAP3502P access points, and a wireless controller (either 2500 Series or 5500 Series), as well as other standard network infrastructure.
In this network, the client (mobile/wireless) devices must be able to detect when they change what access point they are communicating through, while also requiring a seamless transition. Ie, if the client device is communicating via access point A, and displaying the application menus for A, when the user walks to the area services by access point B, it must detect that sot he application can display menus for B, without the user having to select "B".
Is there a way for the client device to detect which access point it is using and provide that to an application? Or alternatively a way for a host service residing on a server to get that information from the wireless controller?
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Jun 15, 2012
i have cisco CAP 3602e series access point to work with 5500 series controller with code 7.0i did not find VCI option 60 for this type of APs to configure DHCP. How I can let these APs will join the controller, i mean through which process DNS discovery methode and what about if i need to configure option 60 and 43 in dhcp for ap joining process to controllers.
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Oct 27, 2011
My wireless works fine when I am at home, but when I go into a cafe where there is wireless I need to go through the whole troubleshooting process (takes 3-5 min) to reset the wireless adapter (I think those are the words). In one particular location called Popovers I can seem to get access at all anymore. Whats strange is that whenever I go through that troubleshooting process in other locations, I always get the following message at some point : Cant connect in Popovers When I look at the Windows diagnostic
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Feb 19, 2013
cant physically access my wireless linysys router but want to reset it????
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Mar 18, 2013
I have a 3750X set up with a number of VLANs and have connected a WLC5500 to this. I've assigned the port on the switch to the correct VLAN, given the WLC a management address on that VLAN and it has the correct gateway. I can ping to this gateway from other devices, but not from the WLC and can't ping or browse to the management address of the WLC (I can browse to it when plugged directly into the SP).
When checking the switch arp table, it shows the IP entry of the WLC as INCOMPLETE yet show cdp nei detail shows the device on the correct IP and all the device details. I have changed the port on the switch, the port on the WLC, the cable and the GBIC, cleared the arp and rebooted all devices and it hasn't made any difference. On the switch, I tried assigning the burned-in MAC to that IP statically but it didn't work - does each port have an individual MAC?
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Dec 19, 2012
I got a refurbished E1000, has been great.
Using it w/ my HP laptop since July, just got Mac book and was trying to use w/ that addition laptop but could not find router password, also 192.168.11 would not let me access w/ password: admin, so I reset the router and renamed it. NOW my HP laptop shows my router connected, BUT will not access internet.
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Apr 18, 2012
I just bought an E4200 and it was working perfectly, very easy to install, all that it promises. Then I had an energy peak. For some reason, don't ask me why, I did RESET the router not thru the web nor thru Cisco Connect, but pushing the reset button at the back. I can't access the router anymore ! It keeps asking for a password that is never accepted. I have uninstalled cisco connect and tried again. Nothing. The router is not found. Keeps asking for a password. I tried everything: blan+admin, admin+admin, the password I used to have (provided at the cisco connect uninstall).It seems that the RESET never worked. The router is working thru cables, meaning when I can connect to the internet wired. But the router is never found wireless.How could I update the firmware if the router is not recognized (or if I don't have a username+password) ?
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Oct 20, 2012
is it possible to restrict the Remote Access VPN to ASA based on the Source Public IP , if so how ?
here I am not talking about the VPN-Filter under group-policy . I Want to restrict the access from specified source IP ( Public IP)
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Apr 21, 2013
I have just moved and my ISP is the same ( Comcast) but I'm in a different region of the country. The former service (modem) was a cisco (1 port) that I connected my EA 2700 Cisco router to and it worked like a charm. My IP phones came right up as well. Now I have an modem/router combo (provided by my ISP) and when ever I attempt to connect to my VPN it will give me an error and not connect. I was told by my ISP that I could bridge the router and try that way.Do I need to set up all over again? or have the settings remained. Also I am unable to access my router with admin/password. How do I reset the password?
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Jan 13, 2013
I am trying to reset my 1522 series lightweight access point to factory default.On the box,there is no any mode button.Actually password is not set to Default and need pasword recovery on this device.If you have any experience on this lightweight access point that let me know.How I reset device to fectory default.
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Oct 11, 2012
I am having the peculiar issue in our ASA5500 firewall (version 8.2(5) ), where the remote access vpn is getting issue, I am unable to ping the internal resource for sometime, however without any modification the problem gets resolves.
During the issue we can see Tx count 0
Username : xxxxxx Index : 3147
Assigned IP : 172.17.254.24 Public IP : 14.99.x.x
Protocol : IKE IPsec
License : IPsec
Encryption : 3DES AES128 Hashing : SHA1
Bytes Tx : 0 Bytes Rx : 8764
Group Policy : EMP-VPN Tunnel Group : EMP-VPN
Login Time : 15:07:51 IST Fri Oct 12 2012
Duration : 0h:06m:34s
Inactivity : 0h:00m:00s
NAC Result : Unknown
VLAN Mapping : N/A VLAN : none
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Feb 16, 2011
My web server sits behind an ASA 5500.When I access the web site from outside, it works fine. When I try and access it from the server itself, I get"Internet Explorer cannot display the webpage" error. I can access other web sites, such as Yahoo.com, Google.com, etc. I have rules setup to restrict/enable incoming traffic, but I don't have any rules setup to "loop back".
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Jun 6, 2013
I am going to deploy Cisco ISE with WLC 5500. I have two kinds of users one for which I want to deploy just open access Wi-Fi network, without working with Cisco ISE and Second group of Users for which I want to deploy Cisco ISE services like advanced authentication, posture and profiling. For both users I have just one WLC. Is there any problem to just deploy two SSID one for open access (without Cisco ISE) and second Secure with Cisco ISE ?
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Mar 9, 2011
administrator wants to manage ASA 5500 using inside interface.{telnet or ssh].Allowed telnet and ssh in ASA 5500 but unable to get access from administrator PC..Is there a way to do it without enabling NAT on the ASA? Will a specific rule on ASA allow adminstrator to access ASA 5500 inside interface via ssh or telnet?
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Oct 20, 2012
Is it possible to restrict the Remote Access VPN to ASA based on the Source Public IP , if so how ? here I am not talking about the VPN-Filter under group-policy . I Want to restrict the access from specified source IP (Public IP)
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Oct 20, 2010
One of my Clients just aquired a CISCO ASA firewall, and they would like to restrict internet access, that is they want to block internet for Junior employees while managemnet remains connected, Looking at the situation, The ASA serves as the gateway,I tried an Access list like below for one pc to test if it works but instead everyone just went off, may be i misfired somehwere.
Access-list 110 deny tcp any host 192.168.20.100 eq wwwAccess-list 110 deny tcp any host 192.168.20.100 eq 443Access-list 110 permit tcp any any eq wwwAccess-list 110 permit tcp any any eq 443access-group 110 in interface inside
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Apr 27, 2013
I have a problem with my SG200, maybe more than one.
I tried to update to 1.3.0.59 this morning. It succeeded and the switch was restarted. After the restart I could no longer log into the switch. I tried to reset the switch but it still will not let me log in. I also tried to log into the switch using the forllowing method but I still cannot log in. I unpluged everything, held the reset for at least 30 seconds, waited 3 minutes, plugged a computer in and set it up to see the switch. All worked there and the login page appeared. It still would not take my login dredentials nor wold it that the default credentials. I has access through the switch but connot configure anything.
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Sep 26, 2011
I had to reset my windows xp back to factory settings so i lost all my files but the important thing is that i cant get internet access. I have a modem and router and it does say on the computer that they working but still have no access. I tried to feasting everything and still nothing. I'm not sure what else i should do. Did my files get corrupted?
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Mar 8, 2011
I've got a 1941W, and we don't have the password for the access point. I've got access to the router, but not the access point.It's not the default password (cisco) and it's setup to use username/password (rather than just password).How do i reset this device? I'd like NOT to lose the config if possible.
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Dec 10, 2012
Does any know what " Last reset from system-reset " means? Is this becouse of a power failure or someone reloading the switch?
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May 5, 2012
I have an old WAP54G v3.1 and I want to access the menu but cannot, the IP must have been changed and even resetting does not let me in. What can I do?
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Jul 9, 2006
I had to reset my access point but the login screen fails to appear to lock the router. I don't have the setup wizard disk.
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Dec 12, 2012
I have reset the modem but after resetting it I can't go for internet anymore with computer or wifi . And after that I notice that my wifi is not under any security which is free for all.can I know how to fix this problem ?the main problem is mostly that can't go internet after reset it
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Nov 23, 2012
After reset to factory settings of my Acer 6930 I have lost my internet access.Tried wi-fi and ethernet but neither find my router.
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Jul 22, 2010
My computer is an XPS 360 with alot of upgrades. After looking at the specs of D-links routers I thought I give it a try. Hooked up, works like a dream. Couple months later my computer was saying I have "limited connectivity." All of the other computers have full access and works great. I tried going to my routers home page, but all I get is "The server at 192.168.0.1 is taking too long to respond." Ive tried renewing the ipconfig, restarting everything, new cables....everything I can imagine. I tried calling my ISP and they told me it wasnt there fault, that its pretty much on my end. I called Dell for support, said my warranty went out and they cant do a thing.
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May 27, 2011
I access my home computers via teamviewer or logmein. My router is a Wag320n
Sometimes my internet connection is lost and if I'm home, I just reset it and the internet is on again.
But when I am away and the internet connection is lost, I can not access my computer. If only I could reset it, I would be able to access the computers I am trying to find a solution to do this.
Practically when the internet connection is lost, the modem does not get an IP from the ISP right? And when this IP is not assigned, there is no way of connecting to the router itself right? Is there a way of pinging or resetting or accessing a modem that is connected to he phone line? I think it is impossible. Or maybe it is possible via some MAC address search or sniffer or I don't know.
Another option would be to somehow have the modem reset, let's say every hour automatically so that the max time I would not be able to accss my computers remotely would be 1 hour.
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