Cisco Wireless :: WAP4410N Stops Accepting Clients
Sep 25, 2011
I have two WAP4410N. One of he accesspoints is connected to our wired LAN, called by now AP1. The other accesspoint is connected to the first accesspoint by WDS (Client mode) called now by AP2. I have upgraded both accesspoints to firmware 2.0.4.2. Both accesspoints are set to the same SSID and channel (6) and are set to mixed mode (B/G/N). After I two weeks they started to fail. When I connect to AP1 I don't reveive an IP-address of our DHCP server from our LAN. I'm able to connect to AP1 from our LAN. When I SSH to the box and I do an dmesg command, I see the following messages:
ath_bstuck_tasklet: stuck beacon; resetting (bmiss count 36)
ath_bstuck_tasklet: stuck beacon; resetting (bmiss count 36)
ath_bstuck_tasklet: stuck beacon; resetting (bmiss count 36)
[Code].....
I'm still testing these devices and I hope I can use these devices in our production environment,which is not possible with these errors and outages.
I can't connect to AP2 right now. I think the whole wireless interface isn't working anymore, unless I power off/power on the box. But it's hard testing when it works ok for two weeks and then stops.
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Jul 5, 2012
I have 5x WAP4410N Cisco access points, the wireless is not responding to join request from wireless clients and i can only access the admin page from the LAN side.
reboot does not work the only way to make it accept join requests is by changing parameters in the AP and save it, it will work for few hours then stops again.
I cant seem to be able to open a TAC case.
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Feb 8, 2010
We have an AP541N that has been deployed to replace a Cisco 1200 AP (B/G radio). The 1200 functioned perfectly in our environment. The new AP541N on the other hand seems to work fine right after a reboot but immediately starts to degrade service. Over a short period of time, the devices bandwidth degrades to the point were the wireless network is not usable. This happens with just one device connected. Eventually, the device stops accepting client connections. We are unable to get any relevant logging out of the device to diagnose the problem.
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Nov 21, 2012
A client has an ASA 5505 with a base license. The version information and configuration is attached. In 8 hours, sometimes less and infrequently more, it becomes inaccessible. All connections are dropped and the only way to access the device is through a console connection. The WAN interface (VLAN 3) is connected to Verizon FIOS. The interface was set to 100 MBps and full duplex, but I just changed it to auto on both the speed and duplex to see what would happen. The LAN interface (VLAN 1) is also set to 100 MBps and full duplex It has not been changed.
The last time it happened logging was running, but nothing in the log indicated a problem. In fact, the last log entry was a couple of hours before the lockup (there's little or no traffic on the ASA while the problem is being diagnosed).
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Sep 21, 2010
I reconnected 4 laptops today on 2 different WAP4410n APs. The user will let me know if they get disconnected. Yesterday I even reflashed the firmward on them. Also in order to reconect to one of the Waps I had to cycle the power.
The laptops are different One is a Dell Latitude c840 w/ Links wireless card and the other is a IBM t41 i believe.
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Sep 21, 2010
Just bought 2 of these (wish I had seen this thread before). They shipped with the latest firmware already on them, so must be a very recent manufacture. I am having the exact same problems as above. It seems to be almost exactly 24 hours for me and the access point stops passing traffic. At first the latency goes very high (2200ms - 3800ms) right before it stops passing traffic. You can still ping the access point from the 802.11 side for a while, but nothing from the wired side, it just goes braindead. Once I was able to get the management interface up over the wireless while it was in this state and rebooted from the management side. It did not solve the issue, I had to unpower it and restart it (PoE Powered). I have only configured one of them due to these issues. I think they are going back. Here is how the access point arrived (yes, I just rebooted again for the 8th time).
Hardware Version:Rev.12Software Version:2.0.0.5Local MAC Address:00:13:60:FF:AF:F0System Up Time:0 hour:34 min:35 sec
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Feb 26, 2013
I recently installed six of the WAP4410N v2 models, firmware 2.0.4.2
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Sep 21, 2010
After a day or so it just stops responding. I recently bought 3 of these to my office.
Running 2.0.0.5 etc.
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Sep 21, 2010
I have 2 of these in a Bridge between 2 buildings. Cisco support replaced them with 2 BRAND NEW units after 6 weeks of waiting, that do the same thing. Spent so many hours on these turds it is insane. the thing goes down with the wind, tinker with it and maybe you will be up for a few hours or days then back to down again. Thinking it has something to do with the firmware or a power saving thing. Works great when it is up though. I am still trying stuff to get it to work stable. To much money invested in them now to start from scratch but they wanted budget equipment in place and not Cisco Aironet.
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Sep 21, 2010
With over 45,000 views, something must be wrong. Like many of the others here, we can't work out what's wrong with our network and why the cisco 4410n behaves so badly.
Our experience is just like everyone elses. At some point in time, mainly between 1 day and 1 week, the router just stops responding. The problem appears to be on the LAN side, as quite often when it fails, the wireless is still active and clients are associated. Some time ago I was Cisco certified, so I have had faith in Cisco products. I also sold them for a living, which made it a natural choice, but I am struggling to come to terms with my purchase here.
I had tried:
All the latest firmwares from March until now (including the latest) Full resets of the device, including "reset to factory defaults" Pegging the autonegotiate to fixed 10/100 Changing channels on the wireless (although as mentioned, it appears LAN side issues)
This thread has given me different views. Other sites also talk about changing beacon settings, but I'm not sure that's the right way to go.I would consider syslogging the results and getting extended debug happening, but when the problem happens and the device hangs, LAN is lost so the messages are also lost.
I find it hard to believe that so many people can have this problem and no one at Cisco can reproduce the fault. So, here's a pretty simple network for Cisco to experiment with which clearly has the problem:
Flat GBit network
Dlink DGS-1016D 16-port GB switch (unmanaged)
4-5 wireless clients (mainly iPhones & iPad)
The volume of traffic is low - no huge file transfers. The expected uptime is between 3-6 days. As a matter of interest, I also tried POE to drive it using a TP-Link injector. The device worked perfectly, but the problem did not seem to be affected.
It might be heading towards time to log a call on this. I was hoping the vast number of existing callers would have given the support staff enough to solve the problem, but it appears Cisco is none-the-wise on the fault, let alone the solution.
As a matter of interest, maybe a good interrim solution would be for Cisco to use the watchdog timer to ping a known address and perform a soft-reset if the address (on the local network) did not respond after a period of time. This atleast would stop people having to crawl under desks and pull plugs to reset the device as it has no power switch.
I have a "Generation 2" device.
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Sep 21, 2010
I have the same problem with my two WAP4410N connected to my Cisco SRW2024 Gigabit switch.It appears that there would be a time where the PHY's between the WAP and the switch are hung.The lights on the Gigabit switch are constantly flashing.
It is until I disconnect and reconnect the network cable between the WAP and the Gigabit switch that the problem is momentarily solved. Then it seems like another high traffic usage of the WAP will cause the connection to hang. This solutions is totally unacceptable as I am not willing to open my wiring closet every time to fix this hang. Also I've lost precious data between my client and server because of this hang!
I don't think the problem is with the Gigabit switch as I have other Gigabit devices connected to it and I never get them to hang like the WAP.
I saw on the release notes (although the firmware has not been posted) that there is a problem with the WAP Gigabit PHY. From the release notes, it seems the firmware will have an option to take down the speed of the WAP Gigabit PHY from 1000BT to 100TX. This would be a shame if this is the final solution as one main reason for purchasing the WAP4410N is its Gigabit capability.
Being a networking PHY designer who had also worked on other Cisco products, I'm surprise that this problem had not been resolved in their qualification and interoperability lab.
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Feb 26, 2013
We have a situation with 20 4410N's They are connected through a 2960 switch. They runned for about a year with no problems. We use the WiFi system with 10 cisco wireless ip phones, several workstations (5-10) and a few mobile devices.
Three weeks ago we took 10-15 iPads in commission (almost equally divided over the AP's), since then the trouble started. Several accesspoints stop randomly responding a few times a, day. We updated to the latest firmware (2.0.4.2), but that did not solve the problems.
Were using 3 SSID's WPA2 encryption and fixed IP's for the AP's. If we can't get a hold on this we have to replace all the AP's by other ones.
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Nov 15, 2011
I have a WAP4410n which has been configured with a single SSID since implementation several weeks ago with no issues. I am now trying to add a second SSID and not having any success. Originally the second SSID was not being assigned a MAC address and thus not being broadcasted. After upgrading firmware to 2.0.4.2 I now see a MAC address associated with second SSID and it is being seen by clients, but they still cannot connect. I reset the AP to default settings and reconfigured from scratch but still no luck. I have two of these APs, the other one is still at FW rev 2.0.1.0 and has same issue (it does have MAC address associated with second SSID so I didn't bother upgrading firmware yet).
I have tried a few different authetication options, including disabling authentication, to no avail. Question - I do not see an IP address associated with the second SSID - is that the problem and if so, how do I fix that?
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Nov 11, 2012
There were 6 computers on the 2.4GHz band, and 2 on the 5GHz.Everytime the people on the 2.4GHz band would get disconnected for no reason, but this router should be able to handle that number easily. After lots of fiddling, like telling people to shut down their phones WiFi, I finally found the culprit:
N and G mixed mode
Even with only Wireless-N devices there would be problems. N-only mode worked well.That is unpractical for me as there are some devices here that are still on Wireless-G, like game consoles and some phones.
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Feb 21, 2012
Suddenly after more than a year of running fine, my wap seems to be giving all clients a bad DNS suffix which of course breaks DNS resolution internally (no problem with internet resolution). I assume it's a wap problem since all of my wired clients receive the correct suffix. I'm using a RVS4000 router if that makes any difference.
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Jul 26, 2012
Does the data rate to N connected clients go down to G rate if there is even a single G client connected?
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Apr 30, 2011
I have the following equipment:
Cisco 871W router
2x WAP 4410N APs running 2.0.3.3
I currently have 1 AP connected to the router via copper. The AP to AP link is over 802.11. I have attached a diagram reflecting the current topology.
The AP-to-AP link will come up utilizing B/G/N mixed mode; however, the connection is basically unusable. About 30% of the traffic is dropped, while the packets that do make it have a consistently volatile latency, anywhere from 15 to 1500 ms. I have had success using G-only and B/G mixed. The link is stable (I have had the best results with B/G). The problem is, I didn't buy the 2nd 4410N to run the G protocol. I would like to connect the APs running either B/G/N (hopefully negotiating to N) or N only. I am wondering if there is a certain configuration I can utilize (perhaps using WDS repeater or bridge versus Wireless Client/Repeater?), or a firmware upgrade set for release that can make this happen for me.
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Jul 4, 2012
I need to get my netgear wireless router. I have tried every password I've ever used to no avail.
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May 13, 2012
I just got one of these and it works pretty good except I can't get it to take more than a 32 character WPA2 PSK. Tried using Firefox and IE and it doesn't make a difference. This is for my house. I'm retiring an old Cisco 1200 series AP and as well as a Cisco 1130. Using the same PSK and it doesn't work. Even if I just put 32 characters and just try typing more characters, it doesn't accept any more.Running 1.0.0.3 code and don't see anything newer or any firmware for it for that matter.
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Nov 4, 2012
Firmware Version: 2.00.01 build 15 Sep. 13, 2010
Firmware Verification: dcf86b5724049cb145f571a4bc21a17d.
I was able to connect using Gnome Epiphay Web Browser v 3.4.1 and found no problems on the WRT610N router.So-o-o Cisco, what do you recommend I do, seeing as how there is no later firmware to apply and nothing to configure that I can see.
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Jul 22, 2011
Was online the other night when my network suddenly dropped out on me. I assumed it was the router, not my computer, so I restarted it and got nothing. Same with my modem. Then I completely reset the router and, obviously, lost the network I had set up. Didn't realize until today, when I downloaded the setup instructions and reinstalled the router with a new network that the problem might actually be with my computer. I can use the ethernet port to access the web both with the direct line from the modem and when using a line through my router, I just can't get my computer to work on the network I set up. I know the network is valid because it works with my smart phone and a couple of other devices. On my Mac, it shows up in the list of available networks and has full signal strength. Diagnostics in network preferences gives me the following message: "AirPort has a self-assigned IP address and may not be able to connect to the Internet."
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Jul 20, 2011
I have Linksys WRT320N acting as AP with Mac filtering, yesterday I noticed that even not added Mac addresses can access the network!!The settings in Mac Filter page as following:EnablePrevent PCs listed below from accessing the wireless network.MAC 01: XX:XX:XX:XX:XX:XXMAC 02: XX:XX:XX:XX:XX:XX...when I changed it to "Permit PCs listed below to access the wireless network" no one is able to connect to the network!!!I think the AP is not accepting the MACs I added!I restart the router (Turning on and off) with no luck.Firmware Version: v1.0.03.
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Mar 15, 2013
My router had two problems I was able to fix one after applying the firmware update I found on this site. That was concerned with dropping network connections. I'm left with the router not recognizing devices I plug into the USB port. Plug N Play doesn't give a sound, My Computer doesn't show it and I dont see it in Device manager. I tried connecting A Seagate harddrive and a Scandisk FOB.
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Feb 1, 2011
I have 4 desktops cat5 to Dlink DIR 615 router. All work fine. Any wireless clients, laptop or netbooks, see the desktop computers for a while then disconnect somehow. All machines can see the Internet through the router at all times. The desktops disappear from the laptop/netbooks but the wireless machines can be seen from the desktop computers but clicking on them gets 'Access Denied' message after a wait.3 desktops = XP, 1 98SE. All laptop/netbooks = XP
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May 9, 2012
I just installed the firmware upgrade 3.0.03 for my WRP160N router. It is now not accepting my Admin password. Nothing else has changed expect network name now shows linksys and not my assigend network name (SSID)
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Jan 21, 2012
i was having probs with the daughters dell laptop wireless setup, was intermittent, downloaded latest drivers, went to set up the connection, im running 128 bit wep and the damn software will only take the first 9 digits? i have 8 other wireless devices running of this so i dont want to have to change settings on all of them?
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Nov 15, 2012
We are currently preforming the upgrade from WCS v.7.0.230.0 no NCS 1.1. When we select the Lic file we get an error message "Unable to add any license without an NCS (L-NCS-1.0-K9) license." The file name is WCSUPG20121115142018448.lic.
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Jul 15, 2012
I have a 2911 which works perfectly except I cannot access it via HTTPS. HTTP and SSH both work. I've regenerated the RSA-key several times but to no avail.The box has a host- and domain-name configured.
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Jun 7, 2012
My ASA 5510 has stopped accepting connections today. I cannot connect with ASDM either. ASDM hangs at "Contacting the device. Please wait" and does not return an error or time out. I can telnet into the device but my CLI knowledge is elementary at best. I'm trying to determine how to view or enable the correct logging and view via CLI. I have looked at the client log from one of the users that cannot get in and have attached it. It looks like Phase 1 is not completing but I'm not sure how to view what the ASA is logging. I have run debug cry isa and debug cry ipsec but it just returns to the prompt and I'm not sure what I should expect to see or what command to run to view the results.
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Feb 25, 2013
I have fiber optics no router One static IP address, when connect SF 200 the system LED flashes and there is conductivity.I checked ther is no setting for static ip,Gateway,DNS, so is this unit only for Dynamic address
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Oct 20, 2011
It's a linksys wireless router attached to their service provider modem and it can no longer recieve new connections. The pc's connected to it before still run through ti fine but any new laptops using the proper authentication and password are unable to make a connection.First thing I am going to try is a factory reset(they mentioned resetting the router but they may have just rebooted it)
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Dec 14, 2012
I have a 2801 with a very simple config that's accepting telnet connections on port 6050 from everywhere:
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Dec 4, 2011
I got a set of dhcp pool in one 3750 attached to diferent Vlans in the network, the wired network works fine, you can get from any switch port across the LAN a diferente VLANs IP. In my wlc2504 I got 5 WLANs with the DHCP server pointed to the VLAN in the 3750, but I just got one set of ip when i tried to connect to diferent WLAN, without connectivity, I can see all the Ap's, and ping the VLANs in the 3750,
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