Computer Not Using Correct IP Address

Sep 25, 2012

I am currently living in student halls, and so far I have been successfully using the halls' provided internet (ethernet port in wall) via a wireless router (belkin wireless ADSL). Until now.I have been unable to connect or the internet either via the router, or by direct connection to the wall.Whilst connected directly into the wall socket via the ethernet cable, my pc still thinks that I am connecting directly into the modem, and still labels the wired LAN connection as 'belkin 54g', despite the router not being connected at all.I have called the technical support for the network, and they have told me that my computer is assigning the wrong ipv4 address, and they had me do a cmd prompt and run ipconfig /reset and ipconfig /renew. This still did not solve the problem, as my PC still tried to connect with the same incorrect IP address. I know the problem is not with the ethernet port or cable, as I have tried in another room that has a working connection, and I still am unable to connect to the internet (DNS error on chrome).

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but my situation seems more like a blacklisting of some MAC addresses rather then allowing just a single MAC address.

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Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: AMD Sempron(tm) M120, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 1
RAM: 1788 Mb
Graphics Card: AMD M880G with ATI Mobility Radeon HD 4200 , 336 Mb
Hard Drives: C: Total - 224515 MB, Free - 125199 MB; D: Total - 13654 MB, Free - 2267 MB; F: Total - 101 MB, Free - 95 MB;
Motherboard: Hewlett-Packard, 363F, 42.15, Base Board Serial Number
Antivirus: Microsoft Security Essentials, Updated and Enabled

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