D-Link :: DIR 615 - Connection To Internet
Dec 24, 2011
I have bought a new router to my parents these days, it a DIR-615 HW H1 firmware version 8. We have a ZyXEL Prestige 2000 series DLS modem.
There is no problems with connection to the DIR-615 router, but the strange problem occurs when I plugs in the internet cable. At the beginning the internet start to work fine but after some time the internet does not work anymore. What may cause the problem? The internet works if I plug the internet cable in my computer and it also work with the old router.
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Mar 21, 2011
I just bought a "DLink Xtreme N Gigabit Router DIR-655" I configured it correctly. It works well for the wireless connection but my Lan connection (wired connection) does not work. The Lan computer connects to the router but cannot access the internet. All of my machines work OK with a Netgear G router, including the Lan computer.
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Jan 26, 2012
My DIR-655 has worked for 2 years, but can no longer access the internet. My ISP is (Rockbridge Global Village -sub of Ntelos) and my modem is a Zhone. My connection type is DHCP, QoS is set to active, and the IP address boxes are not being filled in. The cables check out ok and there is no problem connecting to the internet if I bypass the DIR-655 and connect direct to the modem. Hardware is A4 with firmware 1.21
Nothing has changed in the house with regards to new cordless phones or wireless devices and I am using the same Zhone modem. I have tried returning to factory defaults and reconfiguring.
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Nov 8, 2011
Yesterday, my linksys router broke down suddenly. I went to the store and bought a new one, a d-link DIR-615. After plugging it in and setting it up, i tried loading web pages and it worked ok. It wasn't as fast as my linksys router but it was fine. When i tried loading youtube videos, that wasn't the same story. The videos didn't load. It started playing but then stopped after a couple of seconds. When i connected my computer directly to the modem, the videos loaded fast. There seems to be something wrong with the video streaming.
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Mar 5, 2013
I recently bought a dlink 825 and it seems right out of the box the wired internet connection seems very poor. Wireless works fine but it on wired the router refuses to download any files larger than 300kb. Images won't load, files won't downloads, etc. I've swapped cables, tried two different computers, hard reset, loaded the 3.01 firmware and nothing seems to work. I went back to my old router and it works fine. I am able to transfer from computer to computer okay with the 825,The cable modem is a SA dpc2100.
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Mar 10, 2011
Here is my configuration. My new DIR-601 router is connected this way. Wan port to Isp modem, LanP1 to a Win7 Pc1, LanP2 to a Linksys router, DHCP diisable using the 4 LAN ports as a switch in wich 2 Pc are connected 1) Win Xp PC2 and 2) Ubuntu 10.04 PC3.
The problem is , I can not access internet behind the telesyn switch, PC2 and PC3 have no access to Html servers on the Wan, except if I define PC2 or PC3 , only 1 allowed at a time, as DMZ. If I plug PC2 or PC3 directly in DIR-601 port everything is ok.
Why DIR601 port connected to a switch does not work the same way than conected to a PC. Any solution to give Internet access to PC behind a switch ?
NB: This work if I replace DIR601 with DIR620 router.
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Mar 4, 2012
I have seen several posts regarding internet connection dropping. Mine does the same. I have a cable modem in front of the router. The router is setup with two SSID's (one 2.4GHz, and the other 5GHz). So often the connectivity to ENET drops, forcing me to power cycle the router. Other then the two SSID's, the router setup is factory default. I need to debug this. I have noriced that the DNS IP addresses do not show up under setup. Where do I start?
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Jan 19, 2011
Internet cable to dir655 and cat5 to master computer with slave using wireless. Network between them always works fine. But if master connects to internet the slave will lose the internet until the master disconnects. like it won't share the signal.
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Jan 8, 2012
I have a working internet connection (AT&T) but it is not being detected during the router setup. Is there a manual setup procedure that I can try?
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Nov 4, 2012
Configured a D-Link DIR-601 router? The internet is connected, but there is a yellow triangle with a exclamation mark on the bottom right corner stating it isn't connected. I read the manual and did everything as listed, but still have the same issue.
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Dec 30, 2012
My router keeps dropping my internet connection. I wonder If its the ISP cable modem that drops it and messes up my router forcing me to reboot. Drops it cause of some time out; or the like.If I can have the router periodically send a signal to my modem
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Apr 7, 2013
I have some questions about DIR-655 want to ask.
1.I use it as a AP, no connection in the internet port, however I only see the DNS setting in the WAN interface, so some url setting can not normally run. Do it has AP mode or other setting that can resolve the DNS.
2.I notice that the Time will suddenly wrong something, even I set it to use local time or ntp.
3.I change the wireless setting to WPA Enterprise, and notice that always disconnect and reconnect, When it is disconnect, notebook and phone can not search the wireless, but ping in local is still alive, log also only show that reconnect, what is happen?
4.I run the internet wizard (not at beginning), I do not change new password in the second phase of wizard, however, after the end of wizard, restart the DIR 655, I can not use the password I set before to login and also I try to leave blank in password flied, it also failed, I use the same password in the user(not admin), I can login, is it the bug of wizard, if this situation need to reset the router, can I take the config first?
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Jan 10, 2013
my internet connection keeps dropping recently. I first thought it was caused by my router, so I bought a new router D-Link DIR 835 but the problem still exists and seems even worse.
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Feb 2, 2011
How do I get internet connect to all connected to the switch. One computer can access internet right now but the other cannot.
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Dec 22, 2012
I have been using my D-Link Wireless G Router for more than one year now and haven't met any connection problem with it until a month ago. I can no longer access the internet when the Internet cable is plugged in the router. I can access the net when the cable is plugged directly to our desktop. I bought a new router which is TP-Link TL-WR470N but the results are still the same. I tried configuring both routers using DHCP and Static IP settings but nothing changes. Power Cycling doesn't change anything. Renewing the IP, resetting WINSOCK and DNS makes no progress for me.
Here are details of my system:
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) Dual Core Processor 5050e, x86 Family 15 Model 107 Stepping 2
Processor Count: 2
RAM: 1790 Mb
Graphics Card: NVIDIA GeForce 6150SE nForce 430, 512 Mb
Hard Drives: C: Total - 152617 MB, Free - 132217 MB; D: Total - 152617 MB, Free - 152481 MB;
Motherboard: eMachines, WMCP61M
[code]....
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Jun 29, 2011
I have a fibre optic internet connection, the modem being connected to the TP Link wireless router. The set up works fine most of the time, but at times all the computers connected lose internet connection. The ISP says everything is fine from their end, and locally we are all connected to the wireless router just fine when this happens. I usually just unplug the modem and the wireless router from their power, in order to reset everything, and this seems to solve it.
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Mar 25, 2012
I don't know where to begin but I have about 4 land lines to the router, and 2-3 wireless computers. But what I notice is that the internet connection is very slow and things drop. My downloads would be incomplete, and streaming is terribly slow. My torrent downloads will always reset. Simply put, this type of internet connection is terrible.
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Nov 11, 2011
My D-link DIR-825 keeps loosing the internet connection from my modem regularly during the day and requires a reboot to get it to work again. The computer I'm using is wired to the router. Its very frustrating having to reboot it every 5 minutes
[code]....
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Sep 17, 2011
About two weeks ago, my internet connection became faster. I am not sure if it has to do with my cable ISP doing something or something I did with my computer.
Right around the same time, my connection began disconnecting every two or three days. Before this, I had a rock solid connection for two years.
It will usually reconnect after a minute. Otherwise, when I boot my computer, the problem is solved.
I am certain there is a correlation between the connection speed going up and my connection becoming less stable.
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Nov 18, 2012
The old 615 has been working very well for some years now, but the last couple of days we have had to turn it off and on again to get internet. It has happened 3 times in the last 24 hours. The globe light on the router remains green, and the notification icon on windows 7 doesn't show any problems yet we cant connect to the web. I've been looking on the forum and trying to understand some of the solutions and checklists already posted, but they don't make a whole load of sense to me unfortunately.
The firmware on the router is 2.27. The only change I have made to the system is that my wife's lan card seems to have died a death last week, and her computer is now connected by wireless. My computer is now the only one connected to the router by a lan cable.
There is something I don't understand. Under setup / network there is a dhcp reservations section. Pretty much every device seems to have a reserved IP address, and some of the devices that are reserved we no longer own. My son does gaming and wants a constant IP address, and my computer might need a permanent IP (don't know - just guessing here). Should all the other computers be allowed to sort themselves an IP every time they log on? Most of the devices have expires never, and some of the devices have the blue link that I can click for revoke and reserve with a time by them.
Am I barking up the wrong tree here and this lot has nothing to do with the dropping connection? What do the revoke / reserve and times mean? What happens when the lease runs out? Will the connection drop on that computer and it will have to try and connect itself again, or does it start a new lease every time it logs on to the router?
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Jul 21, 2011
Yesterday we had a very brief power outage and until then everything worked fine. Small business that runs modem - router - switch. Since the power outage I can only get internet if I run straight into the modem. As soon as I run from the modem to any (tried 3 different ones) router I lose internet. I get a wireless signal on my router. I've reset the router to default settings. I've plugged in another router to the modem to check and I don't get anything from that router either (which was not plugged in during the power outage).
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Dec 26, 2011
I have a D-Link DIR-615 Hardware Version: E3 Firmware Version: 5.10 and I am using this as an access point with the DHCP disabled (secondary router) and my primary router is located down stairs and it is also a DIR-615 Hardware Version: B2 (192.168.0.1) and this issue didn�t develop until later over time and I have made absolutely no network configuration or ISP changes at all the internet has been working fine confirmed with Time Warner Cable and for more than six months and I out the DIR-615 Hardware Version: E3 Firmware Version: 5.10 router has been bringing down the entire network/internet access and I can confirm this router is causing the network/internet to go down and windows notification will say the network only has limited access and I am also unable to access the router page (192.168.0.2) state I have to remove it and restart it D-Link can take a look into this issue I believe this might be a bug and I confirmed on the website that this is the latest version.
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Feb 18, 2011
I installed the DIR 655 router using the install disk. I hooked up my Vista desktop machine via the ethernet port. I also activated a Roku box and my Itouch successfully via the wireless.I turned MAC filtering on and manually entered the MAC addresses for the three devises. Everything worked fine.After I rebooted the desktop, I could no longer get to the internet via the desktop connected through the ethernet. The Roku Box and I-Touch both work fine and enjoy a strong wireless connection.I've tried rebooting the desktop several times, but still can not access the web. I also can not access the router by typing in 192.168.0.1. I entered the configsys stuff and verifited that I am using the right numbers.
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Oct 6, 2011
This router has to be rebooted every 12-24hrs to re-establish the internet connection.
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Nov 13, 2011
I recently purchased a new Dlink DIR-655 router. My motivation was a router with a USB port. I initially purchased a DIR-632. I have 1 desktop without a wireless card so it connects to router thru ethernet cable. I have 2 personal laptops with wireless cards and 1 work computer also with wireless card. With the DIR-632 all computers would connect to router, but my work computer (Dell) would connect but then intermittenly show no internet connection. All other computers had no issues connecting to internet ( wired and wireless) The Dell would connect and have internet connection if I used a wired connection. After talking to DLink Tech support they said that i had an issue with the Dell. I called Dell and they walked me thru several things. Nothing worked. They ultimately sent in a tech who replaced wireless adapter and did a diagnosis before leaving and the Dell was deemed to be in perfect working order. I tried connecting again after Dell's repairs and same issue. DlinK Tech support then said the issue was with router and suggested replacing router. Went back to place of purchase and obtained the DIR-655. Got home and exactly the same issue. Again on the horn with Tech support and issue was determined to be bad router. Went back to place of purchase and got another DIR-655. Got home tried new router same issue. Spent in excess of 4 hrs on the phone with level 3 tech support. We tried many, many possible fixes and it appeared as if we had the problem fixed, but within a hour of hanging up with tech support the issue was unchanged.
As the Dell is a work computer I use it a multiple locations, some with no issues connecting wirelessly and one location the same issue as at my home (interestingly enough this location uses a DIR-655). At this 1 work location it says I'm connected, it says there is internet access, but I cannot do anything on the internet.(I can connect without issue with an ethernet connection) At my home location I can connect to the DIR-655 wirelessly, it initially shows internet access and I might be able to access a single webpage, but then it states no internet connection, but it is still connected to the DIR-655.
My initial DIR-615 and the Dell works perfectly fine. However that defeats the purpose of me buying the DIR-655. Ideally I want only the DIR-655 with all computers connecting thru it.
The ISP is a satellite connection. The modem is a Hughes HN9000. By spending 4 hours online with tech support we have changed the channel used, specified specific DNS locations, IP addresses, renewed DHCP, you name we have probably tried it.
The Dell for some reason just does not like the DIR-655, as it connects to the DIR-615 and 1 other work location router, but it will not connect at my home or other work locations (both DIR-655 routers).
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Mar 10, 2012
I bought this router and ever since my internet connection will drop out for 5 minutes at a time then come back in. This happens on both wifi and the wired connection. The weird part about it is that if there is a program that maintains a constant connection, e.g. xbox live or an online MMO, they don't lose connection when every other device or even tabs within the same browser all lose connection.
BTW It's the REV_B with the 2.07 firmware.
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May 21, 2012
I have a DIR-655, hardware B1, firmware 2.03NA. Sporadically, generally after the router has been on for 24 hours, I lose wireless Internet (WAN) connectivity. I can still connect just fine to the router interface. And if I plug in hardwired Ethernet, I can access the Internet just fine.I previously had a DIR-615 in operation with no problems.
-ISP modem Motorola SB6121 (stand-alone cable modem)
-QoS/traffic shaping off; also disabled advanced DNS (tried OpenDNS as well as Comcast defaults)
-DNS relay enabled
-Using reserved IP addresses on the local network, all devices are set to DHCP
-Enabled/disabled UPnP/multicast
-Tried all firewall options, including disabling
-Wireless using Mixed 802.11n/g; tried channel width 20/40 and just 20. Disabled auto channel scan and forced to -ch11. No other wireless interfering. Using WPA2 only, AES, with a 63char key.
-Disabled WISH
-Disabled WLAN partition, WMM enable, short GI.
-Cat6 between modem and router
Again, hardwired LAN connection seems to be fine. I've already RMA'd the router once.When wireless Internet doesn't work, it seems to be all affected devices (iPhone/iPad/MacOS/WinXP/Roku).
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May 9, 2011
The internet connection light is blue, i am assuming this means the device thinks that it is connected. However wired or wireless I can't hit any web pages. When I use the internal tools neither can the device ping any address.
I am using:
Firmware 2.00NA
DSL modem ATT-Yahoo-SBC (Speedstream 4100 using DHCP)
I am planning to upgrade the firmware to 2.01NA and give that a shot.
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Apr 13, 2011
I cant get this damn thing to connect to the internet (att dsl modem). I have ran the installation cd mulitple times and also configured it using the http. If i reset it while everything is hooked up and it makes an internet connection using DCHP (I think its called), but i need a PPPoE connection.
It seems to change my password (the username one that access the modem). The way i know is it always has more characters that the one i was provided by my isp with (*****). I dont enter any information other than my username or password (IP is dynamic).
I have a westell F90-6100 as my modem.
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Aug 28, 2012
So I have a DIR-655 and my internet connection drops every day. I have replaced the DIR-655 with a linksys just to try it and it works fine. This has happened with more than 1 of these 655''s. Also I have clients calling saying the wireless drops and it will not let them reconnect until I reboot the router. I have updated to the newest firmware with the same issues. I know its not bad cause I have more than 1 655 doing the same thing at a different location as well.
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Jul 22, 2011
I have the DIR-655 Hardware version B1, Firmware version 2.00NA and everything has been working fine for about 3 months. Lately the internet connection to all the computers would just stop. All the computers are connected to the router and the router is connected to the cable modem and their is no indication of a problem. The lights are all on and the router status shows the cable status as connected and the network status as established. I can't open any webpages, or all the ping would time out. It happens on all device, Windows Vista/7 PC, Mac computer, Linux laptop, and iPhone/ iPad. The problem gets fixed when I reset the router or just wait about 5-10 minutes and the problem goes away. That normally isn't a problem, but it's starting to happen twice a day now and it is really really annoying when I'm playing games. I tried the FAQ and searching the forums, but in vain.
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Sep 3, 2009
I have just purchased a DIR-825. Set up went through without a hitch. (I have it wired, not wireless at the moment). But I am consistently dropping my connection to the internet/Lan . I have a dual boot system (WinXP-Win7) and it's happening on both platforms, so i know it's not an OS problem. I have reverted to my old DIR-604 out of frustration. I was hoping you might have suggestions or a potential solution before I contact customer support for official assistance (if it exists) on this matter.
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Aug 29, 2012
I have a DIR-655 set up as follows: [code] Lost Internet Access on my DAP-1522 on only my wireless laptop connection, but not other wireless nodes on the DAP-1522.I have most of my wireless nodes attached to the DIR-655, which is upstairs. Downstairs is where the DAP-1522 is located. There is a wired connection between the DIR-655 and DAP-1522. The DAP-1522 is being used as a Access Point. On this I have only three nodes that are wireless. My Smartphone, iPad and my laptop. There are also three nodes that are using the wired ports with no issue accessing the internet. The setup above have being working for over two years with no issue. Then three days ago my laptop connects to the DAP-1522, but has "No Internet Access." If I change my wireless connection to the DIR-655 on my laptop, then I do have internet connection. My Smartphone and iPad still are able to access the DAP-1522 and get the internet.
I have deleted my DHCP Reservation for only my laptop on the DIR-655. Wireless connection to the DAP-1522, looked at the DIR-655 and see that DHCP Reservation show the MAC of the laptop and I Reserve it. Still "No Internet Access." On the DAP-1522 it does show that my laptop is associated to this device. I cannot ping my local LAN IP Addresses , a website or Public IP Address only from the laptop. The DIR-655 shows a "Do Not Enter: Wireless system with MAC address 4025C2B97110 disconnected for reason: Received Deauthentication" with a connection to the DAP-1522, but shows "Do Not Enter: Wireless system with MAC address 4025C2B97110 secured and linked" with a connection to the DIR-655.
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