Dell :: Dimension E510XP - After Power Failure No Wired Connectivity

Dec 17, 2011

After a recent power outage while my PC was in sleep mode, I don't have wired (Ethernet) connectivity. 

I have new Dimension E510XP Media Center Edition, Version 2002, SP3 ver had an issue with wired connectivity on this PC after coming out of sleep mode.  Of course, the power failure was unusual.

Observations:

- ipconfig /all shows that I have an IP address

- I can ping the DHCP server listed in ipconfig /all and I also can ping google.com.

- I was going to go a restore point set before the power outage.  But, somehow system restore had gotten turned off.    Oh, well.  I did go ahead and turn system restore back on.

Things I've already tried that did not solve the issue:

- Reboot

- Uninstall/reinstall the network adapter driver.  Device Manager says the network adapter card is working properly.

- Looked for an updated network adapter driver on Dell's website.  Turns out that I have the latest driver already.

- Followed many of the steps from Microsoft at [URL]

- Checked McAfee Security Center firewall permissions list to see if something got changed.  Everything looked okay.  Also disabled the firewall just to be sure,

- Disabled SafeEyes internet filter.

- Reset the router.  Also swapped router ports with a known good PC.  The known good PC still had connectivity, the affected PC (the E510) did not.

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