Linksys Cable / DSL :: WCG200 Eventually Loose Connection
Jan 18, 2012
I'm having a problem with my WCG200 wireless gateway. I can sucessfully use it to connect to the internet using the wireless feature but only for a short time (10-30min at a time). Eventually, I loose the connection. I'm not sure if it's a modem issue or an ISP issue but only one of my two laptops has this trouble.
Symptom: Connecting with a Dell Lattitude E5520 laptop It works normally until the "US" and "Online" LEDs turn off and only the DS light is left blinking. At that time I no longer have a connection to the internet. Once I cycle power on the WCG200 it re-connects and works for a while, then the same issue repeats. I cleared the modem log and let the failure occur again to record the fresh log.
I attached the Modem Log in case that would troubleshoot. I've got the security of the modem set to allow the laptops MAC addresses and using WPA-personal / TKIP encryption. I never had this problem until I started using a new laptop, I'm starting to suspect that my ISP is disconnecting that laptop for some reason ?
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Mar 14, 2013
Our family has about three computers that use a wireless network that we all share. We have an old Gateway, a WCG200, that is bridged to an E2000, which was set-up ever since we required better security when someone used our connection to illegally obtain movies. We got a letter which warned us of any future violations that could cause legal action, so we looked into our wireless connection to better secure it from any other individuals outside of our household. The WCG200 is connected to the outlet in the wall via cable, and then connects from the Ethernet to the E2000. The E2000 has a stronger security setup than the WCG200, which is the advice we received from our ISP and would allow us to keep the Gateway. It provides a strong signal, but from time to time, we suffer latency or slow loading through all of our online devices, even though our connection speed displays a solid 72.0 Mbps. I've tried the Event Viewer to see any problems, and I have noticed some small things:
- WLAN AutoConfig service has successfully stopped.Wirel?
- WLAN Extensibility Module has stopped. Module Path: C:WindowsSystem32cmihvsrv64.dll
- The server {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E} did not register with DCOM within the required timeout.
- Broadcom NetLink (TM) Gigabit Ethernet: The network link is down. Check to make sure the network cable is properly connected. [This last one is strange, since I use the Wireless Network Connection with a DW1501 Wireless-N WLAN Half-Mini Card, while the Broadcom adapter is under the Local Area Connection and displayed as not connected.]
Other than that, I'm not quite sure what the recurring problem comes from. Our WCG200 has a firewall enabled and our E2000 has an SPI firewall enabled. The security mode of the E2000 is a WPA2 setup. We have disabled the wireless network of our WCG200 in order to make use of the E2000.
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Jul 1, 2009
I have the WCG200 and it has been working fine with my Comcast service for the last 4 years with no issues, either wired or wireless. Starting about a week ago, I have been having a lot of trouble with my wireless. I am on Firmware Version: 2.0.3.9.31-1023 and my ISP is Comcast. I have tried calling Comcast to see if there is a firmware update but that phone call usually doesn't go very far.
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Jan 31, 2008
How do I set up a password to secure my home wireless network. Gate is on a XP desktop. Just have my Vista notebook on network. Use WCG200 gateway which was given to me by relative who has upgraded.
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May 26, 2007
I have a WCG200 v1, and lately it keeps reseting, so I started thinking maybe it's a power problem. I go to unplug it, and the power plug is extremely hot, so we unplug it, and let it cool off, then plug it back in later. It works fine, and we go to bed, I wake up this morning and it's back to very hot again..
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Apr 26, 2012
If I use the reset on the back of the WCG200 and reset it to the original factory settings, does the firmware version revert to the original version?
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Mar 25, 2007
WCG200?i have just bought a new laptop with Vista Home Premium as the OS.i've already downloaded the new driver file, and unzipped it. but how to i install it so that i can get online wirelessly?all my permissions are set properly to allow communication, but i cannot get onto the wireless network.i've also noticed that the WCG200 is not listed on the Linksys Windows Vista Support page. does this mean that my WCG200 is not supported to work with Vista. if so, why are there Vista drivers available for download?currently i am connected via wire and it works fine. it also detects my wireless network. the problem is just connecting to it.
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Jun 19, 2012
I just replaced a hard drive on my computer, installed win7, hooked up the linksys according to the guide but it is not recognizing anything attached. My devices indicates an unknown ethernet controller. I have installed no drivers for anything, no drivers were listed as needed for wcg200.
The same linksys is hooked up to a second computer (which I am posting from) so I am assuming it works fine. Also I had the thing set up on the last harddrive with win7, the only difference was the harddrive was loaded up with the OS by the computer shop. I have never done this before and wanted to try it out. I swapped ethernet cables to make sure nothing changed with the cables, but no luck.
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Mar 20, 2013
I have a EA3500 and my wireless computers keep getting disconnected about every ten to fifteen minuets. I have the newest firmware. My android phone also is having the same issue. My internet connection is stable and my wired connections do not get disconnected at all at any time. Is there something I need to setup in the configuration to resolve this?
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Dec 31, 2012
I'm having problems connecting to the Internet using the wireless adaptor - it will connect initially but the connection is very very slow and then will eventually drop out and stop working.When I connect using an Ethernet cable, there are no problems whatsoever so I know it is not a service provider issue.I have updated the BIOS to A11 and all drivers are up to date. The wireless adaptor is Intel Centrino Wireless-N 1030. [code]
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Jan 22, 2013
I already mention on another topic that I have problems with my Nokia 500 wireless connection with the router. From time to time (in some cases after few seconds since the connection was made) it's loosing the connectivity with the router. Normally it's loosing the connectivity when the connection it's not used by any phone application.Is this normal? I want to mention that the power saving function of the phone it's disabled so the problem can be from the router.I already tried TPIK only but no success.
The router has the following setings:
- Enable Auto Channel Selection - checked
-Transmission Rate : automatic
- WMM Enable: checked for QoS
- Cipher Type : auto
- PSK / EAP : PSK
Advanced wireless:
- Beacon interval : 100
- RTS Threshold : 2346
- Fragmentation : 2346
- DTIM interval : 1
- Preamble Type : Short
- CTS Mode : Auto
- Wireless Mode : n/g/b
- Band Width : Auto
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Feb 22, 2011
I've purchased and am trying to use a Dir-655 rev. B, running firmware 2.00NA. I have two hard-drive style Apple Tv's. They can see my wireless network, and after putting in the passcode, can connect. They at this point are visible to iTunes and can play any/all of my content. However after a period of non-use, they go into standby mode, and upon waking, can no longer connect to my network. I have to re-do the wireless each and every time
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Jun 30, 2011
I have battling this issue since I bought this router, at least 2 years.
Using:
DIR-615
PC XP Wired
2 Acer laptops Vista wireless
All DHCP reserved
Security using wpa_psk
Not sure what other router info you need. All are connected to the internet, but can't see each other on the LAN. We can see each other from time to time. Sharing is allowed. Passwords are shared. I can power off the router and the network will be fine for about a day, then gone again. Workgroups are the same.
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Jun 29, 2012
We are having problems with a two router 3945 in HSRP and a switch 2960.The two routers are connected to the switch 2960 through differentes ports. The problem is that we loose connection between the router and the switch.When we excute the command: show cdp neighbor at router, it shows nothing.If we try to make ping to the 2960 switch it is no reachable.If we make ping to the other router 3945 it is not reachable.All other function of the router are o.k.We are attaching the IOS of the routers and switch 2960 and a document in which make reference to a BUG in which mention about arp overwrite due arp attack which produce DoS.
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Jan 24, 2012
Not too much networking savvy - but here goes. Want to use router as local lan - no wireless. When router is connected to laptop via RJ45 I loose my ability to connect to sites via browser. IPconfig shows wireless adapter at 192.168.1.3. When router is attached it's ip is 192.168.1.1. Disabled the wireless in the settings but no dice. When the router was used with DSL it was set at PPPoE but now that I'm just using it locally not sure whether it should be DHCP or Static or other.
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Jun 4, 2010
some reference material about configuring my WAG320N to use my cable modem via Ethernet port 1. I've seen it mentioned that's its possible, however I've been unable to sort it out myself.
And before you ask, I've brought the DSL router as I'm moving in the next 12 months and my new base will not have access to cable internet and I'll be reverting back to DSL.
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Nov 22, 2012
Have Win7 and XP systems in my network wire connected to the router. When IP of both systems are not reserved, each computer can see other network computers and devices, five in total.A good thing that both systems get each time same IPs which even got not changed since I upgraded from E1200.When I reserve an IP for each system exactly that they currently have, both systems loose ability to see other network computers. Network shares not affected, I still can remotely access my XP box remotely from my 7 via RDP by computer name. WDTV Live wirelessly connected to the router can get/update its IP address (no connection issues) but same as others cannot see network resources.
Tried different ways, rebooted, finally ended up with device reset pushing the button.The next day I managed to reproduce the issue, but was able to revert by disabling/enabling of DHCP server.Another issue I got with an external HD connected to the router when some files got converted to folders by uTorrent started from that drive.I had to use Unlocker application to be able to delete folders converted. I can just assume that issue because of anonymous access was enabled to the external disk. No problems when same HD connected to PC USB.
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Sep 6, 2011
As soon as i modify my wireless to be unsecured, I looy ability to usse me the internet on all wired ports as well as all wireless. From the routers point of view it still has a good solid internet connection. Passes traceroute, but wont allow any wired or wireless connections on the internet. I'm trying to get a Linksys WRE54G v1 to work with this so my parents can have internet once more. If i manualy remove the security to allow the one touch Auto configuration button to work i loose my ability to surf until i run the Cisco Connection software to turn back on the passwords.
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Nov 19, 2012
If I update my firmware on my EA2700 router to be able to use the Cloud, will I loose the ability to connect to my router on 192.168.1.1 ? If this is so, why couldn't linksys let you use both Cloud and 192.168.1.1 in their latest firmware?
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Dec 19, 2012
So I have an RV120W as my "main router" but I can't get a wire into the garage to get a couple of computers in there access to the internet / LAN. I have a WCG200 cable gateway at my disposal, with a built in 4port switch and wondered if I can configure it's WLAN to connecto the RV120W SSID and use wireless as my link between my garage network and the rest of the house LAN? WCG200 isn't going to connect at blinding speeds, which I'm ok with, I just wanted to know if it's possible?
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Jul 11, 2011
I am new to VPN and have set a server up using windows XP's built in feature. I have tried to connect to the VPN from inside the router and it works fine. but I can't access from outside of the router. The computer will connect but then when on the "Verifying Username and Password" step the connection will disconnect with error 721: The remote computer did not respond. The router that i have is a Lynksys WCG200, I have tried turning all the security features off. Could my router just not be compatible with VPN?
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Feb 1, 2012
I installed my new X2000 a couple of days ago and my ADSL connection drops several times a day. Sometimes it will stay connected for a few minutes and other times it will stay connected for several hours. The only way to get it connected again is to reboot.I have used 2 other routers (D-Link DIR-300 and BT Home Hub 3.0) on the same line and haven't had any disconnection issues with them, so the problem must be a hardware/software fault on this router or I have set it up incorrectly.Judging by a number of posts I found online, there seems to be a general problem with DSL connections dropping on the X2000, especially on earlier firmware versions. I have subsequently upgraded to the latest firmware (Ver.2.0.01 (Build 4)), reset and reconfigured twice, but nothing has worked so far.Unless I can get this working in the next few days I am going to have to return it, which is a shame because the performance of the router is great when it's working!Would someone be able check I have configured the DSL settings on the router correctly?
DSL SettingsEncapsulation: RFC 2364 PPPoAMultiplexing : VCAutodetect: DisableVPI: 0VCI: 38Modulation: MultimodeMTU: 1400
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Mar 22, 2011
when choosing "Mixed" or "N-only" as Network Mode on the Basic Wireless Settings configuration page, the mode resets to "B/G-Mixed" or "G-only" respectively when saving. In other words, it is not possible to use the N network mode.
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Nov 30, 2011
I'm having trouble with my Linksys X2000 modem/router to stay connected to internet. I have tried upgrading the firmware & changing my ip address, but still with no success.The router part is staying connected, but the dsl will drop off. I have to unplug to get it up and working again.
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Mar 26, 2011
I have been using a WAG320N since January. Around a week ago I came home to find the unit attempting to reconnect every few minutes - the DSL light flashing but nothing happening.
I replaced with an old Belkin unit which worked fine straight away.
i have upgraded the firmware, which made no difference, and secondly, tried a brand new unit, which strangly had the same problem even though the ancient belkin unit works first time and my original cisco unit worked for a couple of months before failing.
Are there any settings that relate to the DSL connection that may have been reset on the original unit? Could this be an issue related to signal quality or anything similar?
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Nov 11, 2011
the other day i set up a new internet connection and to set it up they sent me a WAG160Nv2 modem router and after hours of trying to get it working the technical support guy told me it cant be set up until the dsl led comes on, so what it being off means/how to get it to turn on?
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Dec 19, 2012
I have a WAG160N that I've used as a wireless router for ages. I have changed broadband providers and as they have supplied a new router I decided to use that and connect the old WAG160N via a Home Plug AV network and effectively use it as a range extender.
I have read some of the other forum posts and made the following changes:
1) Set up internet as Bridge mode
2) Set DCHP server as relay
When I connect via an ether net cable it works brilliantly but as soon as I try to connect wireless I can't talk to the internet.
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Nov 1, 2012
whenever the phone is in use i.e. a call comes in or the phone is being used to dial out, the connection will drop. I have tried changing the microfilter on the Phone Socket, and it seemed to resolve it for a while.Should I perform a Factory Reset? I am using the latest firmware which is 1.01.06 ?
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Dec 4, 2008
Having the issue for over a year now, I'm wondering why there isn't a fix for the mentioned connection drops of the WAG200G? I'm on the newest firmware now (1.01.08(3)) but still every so many minutes: bam, lost connection.
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Dec 14, 2008
whenever the phone is in use i.e. a call comes in or the phone is being used to dial out, the connection will drop. I have tried changing the microfilter on the Phone Socket, and it seemed to resolve it for a while.
Should I perform a Factory Reset? I am using the latest firmware which is 1.01.06
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Feb 24, 2013
I do love your products and I am not just sucking your *beep*, but could you please update the firmware on this modem (DPC 3008). There are a lot of people that are having issues with losing their internet connection when it comes to this modem. It doesn't matter who the ISP is, doesn't matter what we try to do to fix this. I read somewhere that after you updated the firmware in 2011 on this modem is when your customers starting having issues. Now I just bought this modem a few weeks ago so I don't know for sure. All I can say is if this issue doesn't get resolved, I am going to smash the *beep* out of it and never recommend your products to anyone as well as never purchase another product from you. I like you I really do, but I am tried of losing my internet connection when I am playing my games or watching movies. People have stated that they removed your modem for a different brand and their issues were resolved. I am giving you a chance to show me that you value your customers and you will resolve this issue in a timely manner
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Mar 1, 2012
My IP provider has upgraded my broadband speed in early Jan. They require ADSL2. It seems to coincide with this date that I keep loosing my internet connection on a regular basis, say every 2 days or so, but not consistent. The cure is to unplug the linksys WAG200G ADSL home gateway. Plug it in again and all is well, until the next time. On the box it says the until is ADSL2/2+ compliant.
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Mar 12, 2011
I connected to the internet using my WAG54G2 and PPPOE connection.sometimes the internet dissconnects and I have to click the connect button in the modem status manually I selected "Keep Alive - Redial Period" but it does not work !
My firmware version is V1.00.19
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