Linksys Wireless Router :: E4200 - Unable To Go To 5Ghz Band
Oct 23, 2011
Router: E4200
Router Firmware: 1.0.03 (Latest FW)
Why I cannot go to the 5Ghz band to utilize the superior speeds to transfer files over wireless connection between my computers? I am sure that I am still on the default 2.4 Ghz because
1) The file transfer speeds are pathetic
2) In Wireless Security, if I set the Wireless Mode to disabled for the 2.4Ghz band, Windows shows me "Unsecured Network" even with 2.4Ghz disabled.
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Apr 14, 2010
I have the new XBOX 360 black N wireless adapter and the Linksys E3000 dual band router as I want to upgrade the network range and speed to N. I set up a unique SSID and passphrase (WPA2) for both 2.4GHz and 5GHz bands. My XBOX could connect to the 2.4GHz band network and could connect to XBOX Live. But when I configured all the settings and tried to connect to the 5GHz band network, but no luck. My XBOX just said it failed to connect. I was sure that I did type in the SSID and passphrase correctly. I still cannot figure out what went wrong. I even suspected either the wireless adapter or the router malfunctioned.
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Nov 23, 2011
Wednesday, November 23, 2011I have an Airport Extreme dual-band 2.4Ghz and 5Ghz. Each network is has a different name and different password so I know exactly which one I am connected to.On a MacBook Pro, it sees both networks. On a Dell E5520 it will see both networks. On an iPhone 4 it will see both networks. I can connect any of these devices to either network.Just got the Linksys E3000 dual-band 2.4Ghz and 5Ghz. Each network is has a different name and different password so I know exactly which one I am connected to.On a MacBook Pro, it sees both networks. On a Dell it will only see the 2.4Ghz network. On an iPhone 4 it will only see the 2.4Ghz network.The Airport Extreme is powered off when using the E3000 so I know there is no interference from this router.E3000 Firmware Version 1.0.04. It's the latest.5Ghz Wireless Settings
Network Mode: Mixed
Channel Width: Auto (20Mhz or 40Mhz)
Channel: Auto (DFS)
2.4Ghz Wireless Settings
Network Mode: Mixed
Channel Width: Auto (20Mhz or 40Mhz)
Channel: Auto (DFS)Did not mess with any other settings. I have rebooted the computer, cycled the router and modem 3-4 times.Nothing works.My question is since both laptops and phone can see the 5Ghz network when running the Airport Extreme, why doesn't the 5Ghz network show up on the Dell and iPhone when running the E3000.
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Apr 15, 2012
I'm using a Linksys E3200 router with a Motorola modem and an elite xbox 360 with a wireless N networking adapter. (Black with two antennas.) I just recently bought this router because I wanted some faster gaming. I wanted to put my xbox on the 5ghz so it would have it all to itself, and have the two laptops share the 2.4ghz. But it won't let me onto the 5ghz band... I can see it on my xbox but it won't connect to it at all. I can get onto the 2.4 band but its at 802.11G, so its not even giving me N there, when it should be. I'm not sure if this is an issue with my adapter or router...I tried finding stuff about it, and it looked like people were blaming it on linksys, but that was almost a year ago. And there was never an update on what happened.I can see the 5Ghz band on my xbox (but only if the channel width is on 20Mhz only), but I can't find it on my computer. Which I find weird. I've been trying a lot of things and I just can't get my laptop to find it. So nothing is using the 5 band, and all my devices are crowded onto the 2.4...Is there some step in setting up the 5Ghz band that I'm missing maybe?
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Jan 19, 2013
I have an E4200 V2. The 2.4ghz and 5ghz bands are both enabled and named differently. From what I've read they should both show up in the list of networks when I'm connecting other computers etc? All I'm getting is the 2.4ghz.Everything on the router is working fine as far as I can tell, just can't seem to access the 5ghz band. Maybe I recently upgraded to the Smart WiFi firmware but it's the same situation.The two bands have the same password with two of the first three letters switched on one.
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Jul 17, 2011
I've had the wireless G adapter for a year now, and connections work with both 2.4GHz and 5GHz G connections. I just bought a wireless N adapter (2.4GHz and 5GHz capable), and cannot get an N connection.. On 2.4GHz it connects to G only. And on 5GHz, I don't even see the whole band to connect to it.
I've tried disabling the 5GHz band on the E3000, then even setting the 2.4GHz band to no security. I still get a G only connection.My laptop can connect to 2.4GHz and get 144Mbps N speeds.Router is at latest firmware.I've researched this online, but can't find anything concrete.
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May 5, 2013
Just upgraded to the EA3500 router and realized my wireless printer can not handle the 5ghz band.If I have the pc on the 5 ghz and the printer on the 2.4 they won't communicate correct?
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Apr 11, 2012
I set up my new EA4500 last night, and configured the 5Ghz and 2.4Ghz bands with separate SSIDs (as recommended). While I can see the 2.4Ghz band with all of my devices, I cannot see the 5Ghz band with any of them.I followed the advice given (including the settings shown) on the EA4500 FAQ.Title: Personalizing and connecting to the 5 GHz wireless band on a Linksys Wireless-N routerArticle ID: 21466.Did that *multiple* times, and still nothing. I do have a dual-band capable adapter (Netgear RangeMax WNDA3100 Dual Band Wireless-N Adapter) that I know works on 5Ghz (because I had it working on my old dual-band WDNR3700v1). Similarly, I have PCs sitting less than 20 feet away that were previously able to see the 5Ghz band on my old router, but are now unable to see it on the EA4500.
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Aug 21, 2011
I have e4200 router set up with different SSIDs for 2.4ghz and 5ghz. My laptop (Lenovo x220 with Intel 6205 wireless adapter) can't see the 5ghz network. I've tried changing the channel for the 5ghz network and it didn't fix the problem.
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Feb 21, 2012
I ended up with an RMA for a new E4200 ver. 1 and the problem I have still persists. My 2 GHZ WAP gets 65Mbp/s to its connected devices. However, the 5.4 GHZ WAP gets 48 to 54 Mbp/s only.My laptops have Windows 7 and Ubuntu. The WiFi cards are Intel Centrino Advanced-N 6200 and 6230. Both fluctuate at 48 - 54Mb/s on the the 5.4GHZ channel.
If I put it on Wireless-N only, the laptops cannot connect. I have tried AUTO detection for mhz and channels. I have tried 40mhz with channels 149 and 161 with no difference.Currently, I am operating both WAPs on different SSIDs to make sure my results are separate.Security for both WAPs is WPA2-Personal with a 10 digit sequence.
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Dec 30, 2011
I had a e4200,and i used 5ghz wireless.i can't set it to channel 149 or other high channel,my old wireless ethernet card can only support that.make the next version of the firmware can setting 5ghz channel to channel 149、153、157、161.
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Jun 23, 2011
I bought an e4200 about 2 months ago. It worked perfectly for 3 weeks. Then all of the sudden, the 5ghz connection started dropping. Then it's disappeared completely and it would not show up in a network search. Then the 2.4 ghz started going crazy. I reset it completely, that didn't work. I let it sit for half a day, nothing. I sent it back to newegg and got a replacement. When the 2nd one came in, it worked fine until the next day. 5ghz cut out. I called linksys support and they were no luck. I reflashed to 1001 firmware and it mysteriously came back to normal. It was working perfect until today. 3 weeks later. 5ghz went out, and never came back. I reflashed 1001, nothing. Reset, nothing. Flashed the new 1002 firmware, nothing. 2.4ghz still kind of works, but the speed is barely 5mbps. I'm at a freaking loss right now. This was the best performing router I have tried, of all the top models available right now
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May 25, 2012
I just upgraded my in-laws network from a WRT54G to a E4200. It's working but I'm getting issues with the 5Ghz end. I've got both SSIDs using different names.. so its clear which I'm connecting to. I have a macbook pro which has N support and can see the 5GHz SSID.The issue I get is that when I connect to the 5Ghz SSID, the laptop cannot ping or connect to LAN clients on the 2.4GHz end. This includes SMB shares, a couple of devices with web interfaces and one machine running a VNC server. There is also issues with Internet access.. but only sometimes.
Say I have two terminals open.. one pinging Google and the other pinging one of the 2.4Ghz clients. If I connect to the 2.4Ghz SSID, I get both pings working fine. If I switch to the 5GHz SSID, the macbook gets its IP address but then the Google ping will work but the internal ping just keeps failing. The Internet issue.. looking back on the above example.. sometimes the Google ping will also fail. The mac also sometimes indicates that there is no Internet connection behind the wireless connection when this happens.
When I connect on the 5Ghz SSID, I get my LAN IP address from the router (ifconfig). I can also see the /etc / resolve.conf correctly populated on the macbook with thge gateway and DNS settings.For now, I'm just going to get them to only use the 2.4Ghz SSID and assume that a later release of the softeware will fix things.. it could be a compliance issue on the Apple/Cisco N support.
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Jan 28, 2012
I setup my E4200 v2 with different SSID's for 2.4 and 5GHz modes. I have no problem with a 2.4 Ghz connection on my laptop, but I cannot connect to the internet in 5GHz. mode. I choose the 5 GHz SSID and enter the passphrase but no luck, even though I have a full 4 bars inthe wireless icon.
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Feb 15, 2012
I have an e4200 set up using a trendnet TEW-684ub. Connection on 2.4Ghz and 5Ghz seems fine, but when the 5Ghz network is under load, such as running speedtest, the network drops for a second. This does not appear to happen on the 2.4Ghz network.
2.4Ghz and 5Ghz networks are set to Auto width and channel using WPA2 and I've tried raising the router up a bit to increase airflow to try to eliminate overheating as a possible issue. I'm also running the latest firmware...1.0.0.3, I believe.
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May 24, 2012
My network is discoverable, but my machines will not connect (they were connected previously). They can connect to the 2.4gHz network, but not the 5 (I use the 5 for streaming media and gameplay). Windows 7 says it's unable to connect.
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Jul 27, 2011
Roku tech support confirms the new Roku2 XS has a 5GHz (as well as 2.4GHz, or course) radio that supports n. I can connect no problem on 2.4GHz Mixed using WPA2 Personal, but not on 5GHz Mixed using WPA2. The Roku can't even see the SSID being broadcast. I don't have any other gear with a 5GHz radio to confirm the E4200 is actually broadcasting a 5GHz SSID.
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Oct 15, 2011
2 days ago my e1000 died, so I went big and bought the e4200 (due to newness, its already loaded with Firmware 1.0.03 build 14) to aleviate my networking woes. I'm running into an issue where I'm utilizing both the 2.4Ghz bands and the 5Ghz band. My desktop as an AE1000, and I'm utilizing that on the 5Ghz band. Everything else in the house (Dell laptop, 2x iPhone 4 and an HP printer) are all connecting to the network wirelessly.
I have had 0 network issues with regards to my wired connections, or my 5Ghz connection. But my 2.4Ghz connection will continuously be unavailable. I have both bands set to brodcast, they have different names so my AE1000 can connect via 5Ghz band. Both yesterday evening, and this morning, my phones, laptop and printer cannot connect, and for the most part, the network doesn't show up on available networks. When it does show up, the devices can't connect.I'm proficient enough to do the general home networking, but I'm at a loss as to how to fix this, without a daily reboot of the router (which seems excessive and unwarranted for a 2 day old e4200 [or any router to be honest]).
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Dec 15, 2012
just got my AE3000 today. It's working fine. The box says "2 GHz or 5 GHz" but there are no instructions on how to select one or the other. I don't even know which it is using. How do I set this? I'd like to make sure it's on the 5 GHz band.
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Nov 3, 2011
I have a WMP600N in my desktop (win7 x32) and I just got a new router (e2500). I put it on 5ghz only and it won't even pick up the signal. My laptop connects without any problems. It has a Intel Centrino Advanced N 6200. When I go to the properties it only has a short list of things. I also have XP and more options come up.
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Mar 4, 2011
The product literature for the AE1000 says that you can select which band to use. However there doesn't seem to be an option to do that. I have an E4200 and when I set it up, it assigned my 5GHz and 2.4GHz bands the same SSID. If I configure the AE1000 to connect to that SSID, it seems to connect to the 2.4GHz band. Do I have to change the SSID for 5GHz and initiate a connection to it manually?
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Jul 10, 2011
U just bought a new E4200 router to enjoy 5ghz band for the first time.I noticed the range at my house of the 5gh is smaller than 2.4 is that right?one of my pc is having trouble keep connected to the 5ghz signal or the router doenst respond to it, is there a way to improve that signal?
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Jul 1, 2011
I was quite excited about E4200 I got yesterday. Everything works perfect except front LED light start blinking a few hours later. Don't know why it happens in a sudden and non-stop. After several tries, I found that disabling SSID broadcast for both 2.4 and 5GHz stops the blinking.Of course, before doing that, I upgraded firmware to 1.0.02, reset to factory defaults and finally set up E4200 manually rather than using Cisco Connect. Now the LED light is continuously lit.
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May 5, 2011
I've not been able to connect to my to Linksys E3000 when set to 5GHz "N" only Network mode. Connections to the 5GHz can only be done in mixed mode. I do not need to have A-Mode enabled, so I do not wish to use mixed.
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Oct 27, 2011
On my new E4200, I cannot connect wirelessly to the 2.4GHZ band. I can only connect to the 5GHZ band. I know its not the distance because i've got my laptop only 2 feet away. I've hit the refresh wireless network button, but the only network visible is my 5GHZ. I've also restarted the router, no luck
I went into the router settings and made sure that BOTH SSID'S are broadcasting a signal.and are enabled (ive got the channel and other settings set to auto). I'm able to connect perfectly well to the 5GH band, and walk around the house, but nothing i've done, allows me to see the 2.4GHZ band? So far, my wireless reception is poorer than my old wrt310n.
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Jul 1, 2012
I've recently purchased the E2500, done the setup but am facing some issues.I'm unable to see the 5GHz channel SSID, I can only see the 2.4GHz channel SSID.Have tested all the laptops and devices at home and all can't see the 5GHz channel.The list of devices are:
a) iPhone 3GS
b) iPhone 4G
c) iPhone 4GS (some sites says it doesn't support, some says it does, I'm confused as a result)
d) Samsung laptop
e) Dell laptop
f) Momo11 Little Bird Edition tablet (Made in China [MIC])
g) No name MIC tablet
Secondly, is there any tips / tricks to tweak the modem to increase the internet speed?
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Mar 5, 2013
My desktop pc has an Asus PCE-AC 66 PCI card (supports up to 1300 mbps wifi) and is only 5m or so away from the the EA6500 router without any obstructions - yet i cannot connect at 1300 mbps AC wifi. On the EA6500 router, i have selected 'mixed' as network mode under 5ghz (since i have some other devices which connect on wifi N on 5ghz) but if i select channel width as 80mhz, i have issues connecting to the 5ghz network on the desktop pc. The desktop briefly connects and under status it says lan speed as 1.3gbps but then it disconnects and i can't connect again. If i select channel width as 'auto' then no problems, the desktop can connect but lan speeds are only 400-600 mbps. why i cannot connect at 1300 mbps?
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Jun 19, 2011
I installed an E4200 in an outdoor patio area where the ambient temperature can be high (Las Vegas area); however, the router is located in the shade without any direct exposure to the sun. After using the router for about 15 minutes, the router is extremely hot and 2.4GHz band will stop working. In addition, even when the router is working, the 5 GHz band connects at much higher speed than the 2.4 Ghz band. The internet download speed is much higher using 5 GHz compared to 2.4 Ghz.
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Oct 11, 2011
All my wireless devices are 802.11n and none of them can pick up the 5 GHz band on my E4200 router. I've tried all the different settings and channels on this band and still nothing. The only device i have been able to pick up the 5 GHz band with is a Desktop PC with a linksys AE1000 USB network adapter. This is quite frustrating because I would like to put my blu-ray player and game systems on the 5 GHz band. Laptop, PS3, XBOX 360, iPOD, and blue-ray player all can't pick up the 5 GHz band. Either my unit is defective (which I don't think is the case or not even the USB adapter would be picking up the network) or there is something I am missing (which I have tried pretty much everything as far as I know with the settings, have two separate names for the band networks and have tried each individual channel under 5 GHz). Also running current firmware version.
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Aug 21, 2011
I have a E4200 updated to the latest firmware I have problems with the wifi on the 2.4GHz band, in fact, at power on, many times wi-fi on the 2.4GHz band doesn't work but the 5GHz band works normally. After some reboots the wi-fi operating normally on both bands.
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Mar 18, 2012
Is the Linksys E4200 Dual Band Router compatible with DHCP and VPN?
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Dec 23, 2011
My dual-band 450Mbps TRENDnet TEW-684UB cannot find my Linksys E4200's 5Ghz SSID. I have changed the SSID of the 5Ghz band and it is broadcasting.
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Mar 24, 2013
Region : Germany
Model : TL-WDR4300
Hardware Version : V1
Firmware Version : Build 121225 Rel.37950n
I have low signal range from this WDR4300 router on both bands and especially on 5Ghz i lose my connectivity on just few meters away from the router and on other rooms in my 80m2 apartment, i also own another tp link 740n with only one antenna and the range is better with it almost covers all my apartment. Router has been reset after being updated to latest firmware and tried different configurations but im not satisfied with the signal range. Is there something i can do.
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