Linksys Wireless Router :: E4200 - Wifi Devices Cannot Pick Up 5 Ghz Band
Oct 11, 2011
All my wireless devices are 802.11n and none of them can pick up the 5 GHz band on my E4200 router. I've tried all the different settings and channels on this band and still nothing. The only device i have been able to pick up the 5 GHz band with is a Desktop PC with a linksys AE1000 USB network adapter. This is quite frustrating because I would like to put my blu-ray player and game systems on the 5 GHz band. Laptop, PS3, XBOX 360, iPOD, and blue-ray player all can't pick up the 5 GHz band. Either my unit is defective (which I don't think is the case or not even the USB adapter would be picking up the network) or there is something I am missing (which I have tried pretty much everything as far as I know with the settings, have two separate names for the band networks and have tried each individual channel under 5 GHz). Also running current firmware version.
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Aug 21, 2011
I have a E4200 updated to the latest firmware I have problems with the wifi on the 2.4GHz band, in fact, at power on, many times wi-fi on the 2.4GHz band doesn't work but the 5GHz band works normally. After some reboots the wi-fi operating normally on both bands.
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Aug 15, 2011
I have installed my new E4200 and it works beautifully. I have several wirelss adapters and a few wired connections through powerline adapters. I also have a second VPN router attached to the 4200.I can see the wireless connected devices with the associated IP addresses. If I plug a laptop directly into the Cisco, I can of course see it.However, I can see none of the devices attatched to the powerline devices? I have a securty cam connected via the powerline and want to know the IP address. I checked with cisco technical support via chat and they said it is impossible. I have used 2 previous routers with the same configuration and can see all devices.
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Oct 23, 2011
Router: E4200
Router Firmware: 1.0.03 (Latest FW)
Why I cannot go to the 5Ghz band to utilize the superior speeds to transfer files over wireless connection between my computers? I am sure that I am still on the default 2.4 Ghz because
1) The file transfer speeds are pathetic
2) In Wireless Security, if I set the Wireless Mode to disabled for the 2.4Ghz band, Windows shows me "Unsecured Network" even with 2.4Ghz disabled.
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Oct 27, 2011
On my new E4200, I cannot connect wirelessly to the 2.4GHZ band. I can only connect to the 5GHZ band. I know its not the distance because i've got my laptop only 2 feet away. I've hit the refresh wireless network button, but the only network visible is my 5GHZ. I've also restarted the router, no luck
I went into the router settings and made sure that BOTH SSID'S are broadcasting a signal.and are enabled (ive got the channel and other settings set to auto). I'm able to connect perfectly well to the 5GH band, and walk around the house, but nothing i've done, allows me to see the 2.4GHZ band? So far, my wireless reception is poorer than my old wrt310n.
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Jun 19, 2011
I installed an E4200 in an outdoor patio area where the ambient temperature can be high (Las Vegas area); however, the router is located in the shade without any direct exposure to the sun. After using the router for about 15 minutes, the router is extremely hot and 2.4GHz band will stop working. In addition, even when the router is working, the 5 GHz band connects at much higher speed than the 2.4 Ghz band. The internet download speed is much higher using 5 GHz compared to 2.4 Ghz.
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Mar 18, 2012
Is the Linksys E4200 Dual Band Router compatible with DHCP and VPN?
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Jul 11, 2011
I've used Netgear & other routers for years; I was able to see the devices connected over ethernet & wifi through the router configuration utility. Cisco's interface looks poor; there is no way to see the connected devices.Many of the devices I have have a 5 Ghz radio and some don't so i need to see at what speeds they are connecting at.Or does Cisco not provide this utility? I am surprised that a high-end product from Cisco does not have this function.
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Jan 3, 2012
I have been using the E4200 for a few months now...and running access restrictions to cut down my kids internet hours.
Everything was working fine until today. I changed my Access Restriction password....and then discovered that I cannot 'Add' another device. The button is completely grayed out. I have other computers running on the network that are not in the Access Restriction list...so I should be able to click on 'Add' and select a device....
I can continue to edit the Access Restriction permissions for those devicescurrently in the list...but just cant Add any other device...
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Mar 11, 2012
How can I get a E3000 or E4200 to manage more than 5 devices? Come on Cisco, lets get real. EVERYONE has more than 5 devices to manage. The average family of 4 has 3 or 4 computers, 4 smart phones and at least a couple of tablets and maybe some TV or game consoles. Setting access control policies is a must for anyone who is a parent.
Any good router that has a reasonable set of access control features? I've always loved Cisco up to this point, but I'm frustrated by this significant limitation.
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Aug 14, 2011
With all the WiFi ready devices that kids (and adults) have these days, a limit of 5 targetted devices for permissions is hardly enough. I suggest increasing that limit to at least 10.
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Oct 31, 2011
I'm thinking of upgrading from my Linksys WRT54G router to the E4200 and though I've goggled. Also, are there no LEDs on this unit to tell you the status of what's connected?
E3000WRT-54GWVC-80N
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Jan 4, 2013
I was attempting to use my EA4200 in bridge mode but found out for some reason my devices weren't connecting to the internet. So I decided to try to access the router through the IP address of the router with no avail. So I pull the router and plug it in normally and notice that it keeps flashing. So that already gives me an idea something is wrong. I go through the process of unplugging everything from the router, and plugging my PC directly into the LAN port 1 of the router then powering it up. On my network connection list it keeps trying to identify the network but keeps failing (keep in mind that the router still is flashing). So I decide to attempt a 10 second reset, then a 30 second, then a 30-30-30. All with no success. The router keeps flashing.
Which gets me to the point where I am now... router flashing at me, and wondering if this now out of warrenty unit was a waste of money. I am noticing that a lot of people have had questions and issues with the E4200v2 which now concerns me, well hopefully this can be fixed.
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Jan 26, 2012
E4200 not letting my known wireless devices connect when SSID Broadcast is turned off.
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Dec 19, 2011
I bought the Telkom wi-fi router with A 3G dongle. If I plug the 3G dongle directly into a laptop it picks up immediately but when I plug it into the router it doesn't pick it up at all.
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Feb 23, 2012
I have a E4200 router. The firmware version is 1.1.02. I am reluctant to upgrade; however, my iMAC is picking up the 5GHz broadcast setting, but the rest of my wireless devices only recognize my lower 2.4GHz setting. I have changed channels, my router address is changed because it conflicted with my Verizon DSL. I do not have FIOS. What can I do to fix this problem. I have an ipad, 2 iphones, 2 ipod touches, 2 laptops (PCs), an XBOX, and a PS3 that needs to connect to a higher broadcast. The connections are slow and at times get dropped.
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May 1, 2013
I recently installed some wireless IP cameras and when attempting to re-install a camera I went into the DHCP Client table to verify which IP a camera was using to set it up, but I could not...and still cannot see any of my cameras in the table even though I can access three of them directly through the IE web browser. I initially power cycled both the E4200 router and Motorola cable modem, and then later just the wireless router...but I still do not see the devices connected. I currently have 2.0.37 firmware even though I was told by Cisco support that there was a later version available, just before being informed that I do not have support available and could purchase it. I attempted to locate a newer version, but the online upgrade portion of the Cisco Connect software searched the net and then states that I have the latest version available. I also opened a Firefox browser to see if maybe my browser was causing issues, but the same limited table appears without all entries available. I even opened the Cisco Connect software on another laptop with the same limited results. Other than a factory reset, get me E4200 dual band wireless router to show all attached devices through the DHCP Client table as it previously did approximately two weeks ago?
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Aug 6, 2012
I've done a firmware upgrade to latest version v4.21.5 yet my Wifi still isn't broadcasting for my devices to find and connect as of last night (Aug 5, 2012). This hasn't happened before, so I was hoping it would return but still hasn't started working yet.My iphone just says "unable to connect."
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Mar 19, 2013
To preface this message I need to state that I am functionally illiterate when it comes to any kind of networking. I just replaced an old Linksys wireless-G router with a new Linksys EA6500 router. My needs are as follows: I am connecting 4 desktop computers (two personal and two business) via Ethernet cables. In addition there will be three smart phones, two DVD players and one game console connected wirelessly. In the future I will add a printer, hard drive and more wireless devices. After installing the hardware and running the setup disk all four computers wired with Ethernet cables worked fine (although they are not set up to communicate or share files with one another - they only need to access the internet. My problem is with the wireless connectivity. I cannot get any one of the wireless devices to work.
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Mar 31, 2013
I just purchased a Linksys EA4500 (firmware is up to date). However while it set itself up wonderfully. I cannot get my wireless devices (specifically my apple tv) to see my NAS or my itunes PC, My ipads can access the NAS if i put in the correct address but not automatically.
Everything is connected to my cisco switch that is hardwired (2 xboxes, 2 ps3, 3 tv's, Wii, network audio receiver, 2 NAS, printer, 2 computers, etc). I disabled the Wi-Fi on the bell router. On the wifi are a few ipads, 3 blackberries, 1 iphone, 2 laptops).I am fully aware that the reason the wireless devices cannot see the hardwired equipment is because it is on a different subnet.
However when i try and change the IP address of the router to 192.168.2.2 (putting it on the same subnet) the router must detect a conflict then changes itself to a class A address (10.x.x.x) OR i get an INVALID IP address. As well i have noticed an overall degradation in the speed of my network (all gigabit hardware with cat 6 cabling)
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Jun 19, 2011
I have my pc connected to the router with a cable. As soon as I switch it on I can't connect with any of my wireless devices like my laptop, tablet, mobile phone. As soon as I switch off the computer it works fine with all devices.
Is this a setting where the cable connected pc gets preference that I could switch off?
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Apr 14, 2010
I have the new XBOX 360 black N wireless adapter and the Linksys E3000 dual band router as I want to upgrade the network range and speed to N. I set up a unique SSID and passphrase (WPA2) for both 2.4GHz and 5GHz bands. My XBOX could connect to the 2.4GHz band network and could connect to XBOX Live. But when I configured all the settings and tried to connect to the 5GHz band network, but no luck. My XBOX just said it failed to connect. I was sure that I did type in the SSID and passphrase correctly. I still cannot figure out what went wrong. I even suspected either the wireless adapter or the router malfunctioned.
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Dec 26, 2012
I just installed an older router (WRT120N). Purchased an adapter for desktop and wireless connection for destktop works. Cannot get other devices to use the wifi (iphone, ipod, android phone...). I am at a loss. Saw some suggestions about disabling a Upn or something under the router's LAN properties
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Apr 21, 2013
My E3000 has been working fine with 1.0.04 build 6 FW. Recently some devices (kindle, iPad) can't connect to internet while connected to E3000 via WiFi network. Had a look my E3000 router IP is 192.168.0.1 but those problematic devices has IP 192.168.1.XXX allocated by DHCP not sure why. Currently I manually set up static IP 192.168.0.XXX for those devices.
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Mar 25, 2013
I have the E1200 and since I installed this router, the wireless download speed on my iPad and iPhone has been only around 4 to 5 Mbps when my other wireless devices could get to 7 Mbps and ethernet gives close to 10 (my ISP gives 10 Mbps max).I know many people experience slow download and normally disabling the WMM would solve the issue. But this doesn't work for me and I've made sure i'm on the latest firmware.
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Mar 21, 2013
Although EA6500 states support for WPA devices it appears that some B devices (like HP Wi-Fi printer PSC 2510) are not supported. The lack of support seems due to the lack of WPA with TKIP encryption, only the newer EAS encryption appears to be available.
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Jan 8, 2013
I've noticed that my E4200v2 Smart-Wifi cloud doesn't show all the devices that are connected to my router.To test, last night we turned on EVERYTHING....4 iPod Touches, 2 Xbox's, 1 Blu-ray player connected to Netflix, 1 Directly receiver, 4 laptops,1 desktop,1 iPhone, and made sure all of them were connected to the Wi-fi and actually streaming / downloading/playing something the Smart WiFi only recognized about half of them as being connected. I rebooted the router and it picked up a few more but never accounted for all the devices connected.
If you can't account for all the devices connected to your network, setting-up up reliable Parental Controls is almost impossible.Very disappointed and about ready to start looking for another brand of router. Sad, as I've been with Cisco/Linksys for over a decade and been very satisfied in the past.
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Jun 26, 2012
I have a non linksys modem router with wifi capabilities.I want to connect wirelessly the E4200 with my modem/ router ... After that, I want to be connected ONLY to the E4200, wirelessly and wired TOGETHER to have internet to my desktop pc (via lan cable) and to my wireless clients (via wifi).
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Dec 7, 2011
It would be nice if there was a "Note" field next to each MAC field whereby you could specify what device the MAC belongs to. I have quite a few listed but recently I've gotten rid of the devices. I have to go through all my current devices, not them in another program, and then remove the ones that are no longer needed.
The Wireless Client List doesn't capture all the names so that's not what I'm looking for.
Also, it would be great if the "Note" would tie into the Parental Controls so that I know exactly what device I'm choosing. It currently lets you select from the Wireless Client List, but the list doesn't have all the Client Names populated.
So, one, is this feature available (or something similar) and two, if not, please take this into consideration as a useful feature for a new version down the road.
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Dec 19, 2011
My e4200 v2 arrived today to replace my v1. I installed it along with a re1000 range expander for our big home. Works pretty well now, but did some google searching and it seems i could make my original e4200 into a bridge, would this be the way to go for max wifi? I could run a cat 6 cable upstairs along the outside of the home fairly easily.
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Feb 16, 2012
I have two WRT54GS routers. I want to extend my WiFi from the router connected to my upstream in the office to a second router in the living room. I want devices configured for the SSID and passphrase of my current WiFi (which is find in the office) to work seamlessly in the living room. I understand I can do this by running a cable and configuring router 2 as a client of router 1 with router 2 exposing the same SSID and passthrase on a different channel.
But I really don't want to run a cable.There is a point where a client can see router 1 where an AP would cover the living room.
Can I put router 2 at that point, have it connect wirelessly as a client to router 1, and have it expose as an AP using the same SSID and passphrase? Can this be done without wiring the router?
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Oct 17, 2011
What the heck is key renewal? And why does it change every 3600 seconds? Does that mean my password will change? If so how do I connect additional devices to my Wi-Fi after the 3600 seconds?
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Aug 26, 2012
well, i just bought an E4200 and, by the way, was very hard to configurate. But the real problem is: if there is a power loss, both modem and e4200 lights up, but no internet connection is provided.Even the SSID desappear. I trried to disconnected everything, reconnect by parts, but no success.I wired connect the E4200 to my iMac and the router was ok, configurated.Then, i reconnect to the modem and all worked ok.Now im testing possibilities and is i reboot the router, the net desappear and i have to try possibilities till it works.
My older router connected automatically, without a problem, but i decide to buy "the best" brand and its top product". Now im disappointed..
Twice i realize that if the connections drops out, i have to disconnect and reconnect the internet cable from my E4200...
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