Linksys Wireless Router :: E4200 2.4Ghz Network Drops Connection 5Ghz
Oct 15, 2011
2 days ago my e1000 died, so I went big and bought the e4200 (due to newness, its already loaded with Firmware 1.0.03 build 14) to aleviate my networking woes. I'm running into an issue where I'm utilizing both the 2.4Ghz bands and the 5Ghz band. My desktop as an AE1000, and I'm utilizing that on the 5Ghz band. Everything else in the house (Dell laptop, 2x iPhone 4 and an HP printer) are all connecting to the network wirelessly.
I have had 0 network issues with regards to my wired connections, or my 5Ghz connection. But my 2.4Ghz connection will continuously be unavailable. I have both bands set to brodcast, they have different names so my AE1000 can connect via 5Ghz band. Both yesterday evening, and this morning, my phones, laptop and printer cannot connect, and for the most part, the network doesn't show up on available networks. When it does show up, the devices can't connect.I'm proficient enough to do the general home networking, but I'm at a loss as to how to fix this, without a daily reboot of the router (which seems excessive and unwarranted for a 2 day old e4200 [or any router to be honest]).
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Sep 1, 2011
I purchased a e4200 in hopes that its dual band capability would allow us to run a 2.4ghz network for certain devices and a 5ghz for everyone else. I am able to setup the router and connect but it seems when the 2.4ghz network drops the router drops all connections.
At first I had the networks setup with the same ssid, then changed the 5ghz network to a new ssid but was still losing connection when the 2.4ghz network dropped. This may be a simple routing issue i am overlooking (bit of a network newbie).
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Feb 23, 2013
On my dual band E2500, I have both the 2.4 and 5 GHZ enabled. I have a fairly new HP with an N wireless card but I cannot get it to connect at the 5GHZ frequency. The only computer that will connect at the speed is my wife's with an external Cisco wireless card. What the settings should be on the PC in order to get it to connect at the higher frequency?
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Mar 19, 2011
How do I know if I'm using 2.4 or 5ghz? I would like the laptop and ps3/net flix to use the 5ghz and everything else to use 2.4ghz. I used the e3000 CD fro the setup. When I was at the last part of the setup, when it gives you a ssid name and password. I deleted it and typed in a name that I could remember. I clicked the button for the next step and everything was complete. I also received another name for guest to use the computer. The e3000 setup just game me some wild name like running water.
I would like to know since I have two different names, which on e is using 5ghz and which one is using 2.4thz? Can you tell me if the e3000 automatically have the first name use 5ghz and the guest just 2.4ghz on the second name?
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Jan 28, 2012
I setup my E4200 v2 with different SSID's for 2.4 and 5GHz modes. I have no problem with a 2.4 Ghz connection on my laptop, but I cannot connect to the internet in 5GHz. mode. I choose the 5 GHz SSID and enter the passphrase but no luck, even though I have a full 4 bars inthe wireless icon.
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Aug 21, 2011
I have e4200 router set up with different SSIDs for 2.4ghz and 5ghz. My laptop (Lenovo x220 with Intel 6205 wireless adapter) can't see the 5ghz network. I've tried changing the channel for the 5ghz network and it didn't fix the problem.
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May 24, 2012
My network is discoverable, but my machines will not connect (they were connected previously). They can connect to the 2.4gHz network, but not the 5 (I use the 5 for streaming media and gameplay). Windows 7 says it's unable to connect.
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Sep 27, 2011
Is it possible to establish the WDS-connection on 5GHz and connect Wireless-Clients on 2,4GHz with these Acces-Points?There are some threads concerning performance-issues in combination with WDS on 541 - any news on this with the actual software-release?
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Aug 26, 2012
I have the latest version firmware
I am constantly getting dropped and timeouts accross all of my devices this has been hapening for several months now I think ever since I upgraded to 1.0.04
It says no internet access when the wired computers have it fine. Android phones, windows 7 pc, and chromebook.
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Nov 29, 2011
I have a brand new E4200 with two desktop computers using it with no problems. I also have a work Thinkpad laptop that I use a couple of times a week from home. Since day one of installing the new router, I have experienced the blue screen of death numerous times during the day (the number of times varies from 1 to 6 on a really bad day). I believe this is happening when I lose my connection to the router. I can see it trying to reestablish itself but the VPN will drop the connrection before it has a chance. I never lost my VPN connection until the day I installed the new router. Yesterday, at least one time it was unable to reestablish connectivity with the router and I had to reboot the laptop to get it connected. Could this have something to do with the IP address? I do not have any issues with the laptop when I am at work using a docking station.
So, I am wondering why I am constantly losing connectivity on the laptop only. The laptop has Windows XP and I am using AT&T Global Network Client to access the work network. Is there a setting somewhere that will fix this? Our IT folks rebuilt my laptop and I am still experiencing the same problem. I checked and I have the current version of the firmware for the router.
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Aug 1, 2011
When we stream movies in two different rooms at the same time we drop our netflix or vudu connections. Can I enable or disable any settings on my router that would work. I love this router have 35 Mbps on internet speed so I don't think that is the problem. Range runs from 35 up to 45 Mbps all the time. I know how to access my router settings and navigate where to go and what to change if I can. I have 3 laptops, 1 wireless printer, two blue-ray devices attached.
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Apr 13, 2012
I'm using a refurbished E4200 that's connected to a SpeedStream 5360 modem to establish an Internet Connection over PPoE (ATT DSL). Connected to Ethernet ports I also have a NAS and an Airtport Express (with wireless off - it's only there for AirTunes/AirPlay).I'm getting Internet drop offs and then completely lose the WiFi, about every other day.E4200 drops Interaction Connection (PPoE)
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Oct 27, 2011
On my new E4200, I cannot connect wirelessly to the 2.4GHZ band. I can only connect to the 5GHZ band. I know its not the distance because i've got my laptop only 2 feet away. I've hit the refresh wireless network button, but the only network visible is my 5GHZ. I've also restarted the router, no luck
I went into the router settings and made sure that BOTH SSID'S are broadcasting a signal.and are enabled (ive got the channel and other settings set to auto). I'm able to connect perfectly well to the 5GH band, and walk around the house, but nothing i've done, allows me to see the 2.4GHZ band? So far, my wireless reception is poorer than my old wrt310n.
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Jun 19, 2011
I installed an E4200 in an outdoor patio area where the ambient temperature can be high (Las Vegas area); however, the router is located in the shade without any direct exposure to the sun. After using the router for about 15 minutes, the router is extremely hot and 2.4GHz band will stop working. In addition, even when the router is working, the 5 GHz band connects at much higher speed than the 2.4 Ghz band. The internet download speed is much higher using 5 GHz compared to 2.4 Ghz.
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Jul 11, 2011
Both use the same encryption (WPA2-Personal), same channel and they are tested in the same location with g-only mode. Only one router is switched on at any one time during the test. When 3 g-client notebooks (of various brands) are associated with the E4200, the signal indicator is a single bar, wherelse they can get 3 bars with the WRT54G (in the same location). For Internet speed test on a 20Mbps link, WRT54G is able to substain about 10Mbps, but only 1-2Mbps with the E4200.
Is such difference in performance between the two router models normal? Is there any configuration required to tweak the E4200? Or is it a hardware related issue with E4200?
The E4200 has been updated with the latest available firmware as of yesterday.
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May 31, 2011
Using firmware 1.0.01, has anyone successfully gotten the E4200 to bond two channels using the 2.4GHz spectrum? I just can't get it to bond. I assume it's a firmware issue, yet to be fixed. I've tried settings Auto (20 or 40), and nada. It has never bonded. The 5 GHz bonds fine. There are a few interferences by the neighbours wifi, but nothing substantial that should prevent bonding. I have this router at school too, and the same thing happens there, with the same firmware, so I doubt it's an interference issue. I'm using WPA2 Personal encryption. I tried auto channel, and setting channels to 1, 3, 5, and 11, nothing changed.
I know I'm not bonded because A. Max link speed is ~144Mbps, and B. using a program like inSSIDer tells me I'm only using one channel on the 2.4Ghz spec.
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Aug 21, 2011
I have a E4200 updated to the latest firmware I have problems with the wifi on the 2.4GHz band, in fact, at power on, many times wi-fi on the 2.4GHz band doesn't work but the 5GHz band works normally. After some reboots the wi-fi operating normally on both bands.
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Jan 3, 2013
Basically I use the WDTV to stream movies from my PC and external harddrive (which is plugged straight into the router) to my TV. The WDTV has a "Network Shares" section and my PC and harddrive usually appear here.
The only way I can get them to show is to reboot the router each time I want to use the WDTV player.
Is there a setting on the router which I need to enable/disable which will prevent the network shares drop?
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Feb 29, 2012
I was able to connect to my 5ghz and 2.4ghz networks just fine. Now today I get a message that the connection timed out whenever I try and connect to the 5ghz. I have done a 30/30/30 reset, and still no joy. The one thing I haven't done yet is a 30/30/30 with a configuration from scratch. I will probably try that later. I've done the usual things like change the channel and all that, still no go. Other things I've done, change the network name, change the MTU, restart my machine. However, this is happening on other devices as well. The 2.4ghz network, solid as a rock.
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Feb 21, 2012
I ended up with an RMA for a new E4200 ver. 1 and the problem I have still persists. My 2 GHZ WAP gets 65Mbp/s to its connected devices. However, the 5.4 GHZ WAP gets 48 to 54 Mbp/s only.My laptops have Windows 7 and Ubuntu. The WiFi cards are Intel Centrino Advanced-N 6200 and 6230. Both fluctuate at 48 - 54Mb/s on the the 5.4GHZ channel.
If I put it on Wireless-N only, the laptops cannot connect. I have tried AUTO detection for mhz and channels. I have tried 40mhz with channels 149 and 161 with no difference.Currently, I am operating both WAPs on different SSIDs to make sure my results are separate.Security for both WAPs is WPA2-Personal with a 10 digit sequence.
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Dec 30, 2011
I had a e4200,and i used 5ghz wireless.i can't set it to channel 149 or other high channel,my old wireless ethernet card can only support that.make the next version of the firmware can setting 5ghz channel to channel 149、153、157、161.
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Oct 23, 2011
Router: E4200
Router Firmware: 1.0.03 (Latest FW)
Why I cannot go to the 5Ghz band to utilize the superior speeds to transfer files over wireless connection between my computers? I am sure that I am still on the default 2.4 Ghz because
1) The file transfer speeds are pathetic
2) In Wireless Security, if I set the Wireless Mode to disabled for the 2.4Ghz band, Windows shows me "Unsecured Network" even with 2.4Ghz disabled.
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Jun 23, 2011
I bought an e4200 about 2 months ago. It worked perfectly for 3 weeks. Then all of the sudden, the 5ghz connection started dropping. Then it's disappeared completely and it would not show up in a network search. Then the 2.4 ghz started going crazy. I reset it completely, that didn't work. I let it sit for half a day, nothing. I sent it back to newegg and got a replacement. When the 2nd one came in, it worked fine until the next day. 5ghz cut out. I called linksys support and they were no luck. I reflashed to 1001 firmware and it mysteriously came back to normal. It was working perfect until today. 3 weeks later. 5ghz went out, and never came back. I reflashed 1001, nothing. Reset, nothing. Flashed the new 1002 firmware, nothing. 2.4ghz still kind of works, but the speed is barely 5mbps. I'm at a freaking loss right now. This was the best performing router I have tried, of all the top models available right now
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May 25, 2012
I just upgraded my in-laws network from a WRT54G to a E4200. It's working but I'm getting issues with the 5Ghz end. I've got both SSIDs using different names.. so its clear which I'm connecting to. I have a macbook pro which has N support and can see the 5GHz SSID.The issue I get is that when I connect to the 5Ghz SSID, the laptop cannot ping or connect to LAN clients on the 2.4GHz end. This includes SMB shares, a couple of devices with web interfaces and one machine running a VNC server. There is also issues with Internet access.. but only sometimes.
Say I have two terminals open.. one pinging Google and the other pinging one of the 2.4Ghz clients. If I connect to the 2.4Ghz SSID, I get both pings working fine. If I switch to the 5GHz SSID, the macbook gets its IP address but then the Google ping will work but the internal ping just keeps failing. The Internet issue.. looking back on the above example.. sometimes the Google ping will also fail. The mac also sometimes indicates that there is no Internet connection behind the wireless connection when this happens.
When I connect on the 5Ghz SSID, I get my LAN IP address from the router (ifconfig). I can also see the /etc / resolve.conf correctly populated on the macbook with thge gateway and DNS settings.For now, I'm just going to get them to only use the 2.4Ghz SSID and assume that a later release of the softeware will fix things.. it could be a compliance issue on the Apple/Cisco N support.
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Feb 15, 2012
I have an e4200 set up using a trendnet TEW-684ub. Connection on 2.4Ghz and 5Ghz seems fine, but when the 5Ghz network is under load, such as running speedtest, the network drops for a second. This does not appear to happen on the 2.4Ghz network.
2.4Ghz and 5Ghz networks are set to Auto width and channel using WPA2 and I've tried raising the router up a bit to increase airflow to try to eliminate overheating as a possible issue. I'm also running the latest firmware...1.0.0.3, I believe.
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Jul 27, 2011
Roku tech support confirms the new Roku2 XS has a 5GHz (as well as 2.4GHz, or course) radio that supports n. I can connect no problem on 2.4GHz Mixed using WPA2 Personal, but not on 5GHz Mixed using WPA2. The Roku can't even see the SSID being broadcast. I don't have any other gear with a 5GHz radio to confirm the E4200 is actually broadcasting a 5GHz SSID.
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Jan 28, 2013
Can i run both 2.4 and 5ghz at the same time? so my N user's can connect at 300Mpbs on the 5ghz bonded, and my G users can connect to 54Mbps?Also i ask because of coverage, my 5ghz does not cover as far as the 2.4 so those at the extremity's could at least get G with a good signal?
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Jun 4, 2012
1142N-E0K9 will support both 2.4 and 5 ghz or only 2.4 .
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Nov 16, 2011
I Recently purchased the DAP1522 to use as an entertainment bridge for my xbox 360, BR player and dish network receiver I also upgraded my router a WRT5GS running tomato to a Linksys E4200 going from G to N while i had my Xbox and BR connected wireless I didn't have the Dish receiver hooked up so i thought by using the DAP i would be upgrading my network and connecting my Dish receiver no brainier right and everything works so far.But here's the question with all the hype of the benefits of the 5ghz channel , well it's not hype it certainly makes sense but from what I see the products have to be compatible shouldn't what I'm connecting be compatible they say your gaming console specifically and streaming movies i would think . Any configuration tips I read somewhere that with an E3200 router they had to set the 5ghz channel to like 37 for the DAP to see that channel its all getting a little overwhelming here's whats in the house A Mac Power PC pre Intel using a Asus NB13 USB 2.4ghz its the only thing i could find with speeds over 100Mbps A windows 7 machine hardwired gig connection another windows 7 pc downstairs hardwired a netbook with a wireless connection and lastly a DECT 6.0 phone system who knows what interference these produce.
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Jul 16, 2012
We ordered 2 Cisco AIR-LAP1242AG-E-K9 Wireless Access Points with 4 AIR-ANT5135D-R antennas.We accidentally ordered the 5GHz antennas instead of the 2.4GHz antennas.Would it be possible to use the 5GHz antennas as 2.4GHz antennas?If so, are there any down sides to it?
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Jul 10, 2011
U just bought a new E4200 router to enjoy 5ghz band for the first time.I noticed the range at my house of the 5gh is smaller than 2.4 is that right?one of my pc is having trouble keep connected to the 5ghz signal or the router doenst respond to it, is there a way to improve that signal?
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Jul 1, 2011
I was quite excited about E4200 I got yesterday. Everything works perfect except front LED light start blinking a few hours later. Don't know why it happens in a sudden and non-stop. After several tries, I found that disabling SSID broadcast for both 2.4 and 5GHz stops the blinking.Of course, before doing that, I upgraded firmware to 1.0.02, reset to factory defaults and finally set up E4200 manually rather than using Cisco Connect. Now the LED light is continuously lit.
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May 6, 2013
I'd like to set up a 2.4Ghz and a 5Ghz SSID at the same time, using one Cisco AP541N-E-K9. But I can't figure out any way to do so.
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