Linksys Wireless Router :: EA3500 Just Stopped Broadcasting On 2.4 Band
Jan 22, 2013
My belkin wireless dual band router just stopped broadcasting on the 2.4 band. The 5 band still worked (my wife's phone could still connect to it no problem).My cell is a motorola Razr maxx and only works on the 2.4. I have an app (wifi analyzer) that allows me to see what is happening with my network - specifically when i would try to connect to my network - my network name would be listed but as soon as I hit "connect" it would disappear. Only to come back into the list saying "MYNETWORK saved, secured WPA/WPA2". Every time I would try to connect same thing. Contemporaneously, I would check the network activity using wifi analyzer and could see that roughly each time I tried to connect to my network - it would drop off completely.Ok - after scouring the internet - it does seem that a wireless router can stop broadcasting on the 2.4 and still have the 5 band work. (btw - my pc is hardwired through the router and is not affected).So I bought a new Linksys 3500 dual band router. I installed it and it has worked fine....up until yesterday.Now I have the same problem. While my wife's phone still works on the 5 band it will not work on the 2.4. In fact nothing will work on the 2.4. Could I have just bought a crappy router?I'm not sure what pertinent info to list...Cell Stratosphere - works on 5 band not 2.4Cell Android razr maxx - will not connect on 2.4 (5 is not an option)Kindle - can not connect on 2.4Roku - can not connect on 2.4Tivo - can not connect on 2.4Older Linksys modem works with no problem.PC (sefl-built) running Windows 7 64 bit (w/ Norton) is not having any problems with connectivity - as it is hard-wired into the router.I've switched the 2.4 broadcast channel from 1 through 11. Nothing.I've cycled both the modem and the router about a dozen times - does not fix the issue.I have reset the router back to factory settings 3 times - no fixI am using WPA/WPA2 - but I have changed the router to run as unprotected - nothing changes.I've even out of desperation gone back and tried restoring my system to earlier restore points just to see if anything would happen. zilch.So did i just catch some bad luck by buying a faulty router?
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Jul 4, 2012
I am having no end of issues with this router since the upgrade to CCC. I don't want to downgrade because the reason I purchased the router was for the hopeful addition of more apps later on and the CCC.
My router has now suddenly decided to no longer broadcast N signals. My 2.4ghz network is set for mixed and my 5ghz is set for N Only. They are both set to auto channel and WPA2 Personal security and have been working since I purchased the router on Sunday.
Last night it spontaneously rebooted and that was that.
Both laptops (with N adapters) are seeing the 2.4ghz network as 802.11g and my 300Mbps notebook adapter is seeing the 5ghz network as 802.11a. InSSIDer is showing that both networks are now broadcasting at a max of 54Mbps.
I have tried rebooting the router multiple times. I have also tried unplugging it for 60 seconds. I have also attempted to force the 2.4ghz to 20Mhz and a more optimal (unused) channel. That doesn't work. I tried setting the 5ghz network to wide (40mhz) with an optimal channel. Same deal. Still seeing it as 802.11a.
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Aug 20, 2011
I changed the 5 GHZ SSID name using Cisco connect on my E3200 router as was expecting to see 2 available wireless networks on my laptop, but it seems that only the 2.4 GHZ is still broadcasting as it was before. When I connect to it with my laptop it shows it connecting with 802.11n, so I would think that my laptop would see the 5 GHz SSID if it was broadcasting. I am trying to take advantage of the dual band feature and connect the 5 GHZ to my blue ray player for real time video streaming.
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May 5, 2013
Just upgraded to the EA3500 router and realized my wireless printer can not handle the 5ghz band.If I have the pc on the 5 ghz and the printer on the 2.4 they won't communicate correct?
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Apr 21, 2013
I just setup my EA3500 router and both SSID's are the same.Is this ok or should I give them unique names?Since they are the same what are my products connecting to?If I do separate them, what item should connect to what network?
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Mar 12, 2013
I've Studio 1555 with Factory default Windows Vista, I am using connectify software for internet sharing to other laptops, but from few days, it is not working...I reinstalled it again,Updated my wifi drivers from vendor's site, even restored my windows to earlier restore point, also I set up my own windows ad-hoc network, but this ad-hoc created network or the connectify created network, both are not found on nearby laptop's network search..my wifi adapter stopped broadcasting..although I can connect to ad-hoc or some other network
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Feb 10, 2012
I'm trying to save a neighbor some money by fixing their wireless network.WNDR3700 Dual band Netgear router.2.4ghz wireless b/g/n with enabled SSID broadcast, channel= auto, mode set to 130Mbps WPA-TKIP + WPA2-AES. wireless isolation is not enabled.5Ghz wireless a/n enabled SSID broadcast, channel = 44, Mode is up to 300Mbps..No security encription. (i know...bad, but the lady has lots of kids and family members coming and going from the house so she doesn't want one encripted). Video network enabled..Both Radio frequencies are enabled, fragment and CTS/RTS set to max WPS settings = keep existing. IPv6 not enabled, No repeating is enabled, No guest networks are enabled(however ssid broadcast is enabled for guest profile 1)The problem, and reason for fixing the problem is that the 2.4 Ghz band light on the router is ON however the SSID is not being seen by any client in the house. the netgear interface says it is on and working. the neighbor needs the 2.4ghz band to work because the printer is wireless and will only recognize 2.4Ghz SSIDs. Also they have older nintendo DS clients they would like to use on the network.During the day the 5 Ghz band works with very seldom (1-2) disconnects while the 2.4 Ghz band wont be visible to any device. in the evening both bands will come online, and very often will every computer get disconnected from either, the 5Ghz band will stay online longer than the 2.4 band and it seems as though every 10 minutes everyone gets disconnected from 1, and then all the sudden the other band will start working. once every so often both bands will be visable by all computers however only 1 will work.
-Updated the firmware, appeared to fix the problem. Fix only lasted for about 5 hours.
-turned off the router and modem to let them sit. restarted both multiple times.
-Called netgear tech support, asked me about firmware, restarting, then rerouted me someone with more broken English and a horrible phone connection than ive ever seen or heard. then they tried to charge me 30$ for a 1 time. or 100$ for the year. might as well buy a new router at this point in costs.
My personal fix would be to just broadcast on the 5ghz band and wire the printer to the router, buy another router and broadcast the 2.4 ghz one from it, but the lady wants it all to work with the one router. i dont know if the networked has ever worked as intended and ive spent hours reading forums.the main issue is leaving her with internet that she and her family can use so kids can do homework and stuff after i leave the house.
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Apr 14, 2010
I have the new XBOX 360 black N wireless adapter and the Linksys E3000 dual band router as I want to upgrade the network range and speed to N. I set up a unique SSID and passphrase (WPA2) for both 2.4GHz and 5GHz bands. My XBOX could connect to the 2.4GHz band network and could connect to XBOX Live. But when I configured all the settings and tried to connect to the 5GHz band network, but no luck. My XBOX just said it failed to connect. I was sure that I did type in the SSID and passphrase correctly. I still cannot figure out what went wrong. I even suspected either the wireless adapter or the router malfunctioned.
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May 13, 2012
I just bought a certified refurbished router. The model is WRT610N-RM. Where's what I've done:
1. Downloaded newest firmware from the site using old router, Then disconnected. Connected a lan cable to the new router. Powered up the router. Held down reset untill the light blinks. Went to the browser and typed 192.168.1.1. Entered password to go into router and upgraded firmware. 2. 5 Ghz Settings: Went to Wireless menu. Selected "manual", mode is "mixed" (If i chose N only for 5 Ghz, then It won't save my setting for internet security. Instead it will be "disable" no matter what". The rest was default. SSID is enabled. Then I set up the 2.5 Ghz. I have 3 other computers with N wireless card. Some others have G, however when I viewed available networks, I only see the 2.4 Ghz ssid. I tried to reboot and unplug power for 10 seconds, but no luck seeing the 5 Ghz.
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Oct 30, 2012
I set up EA6500. All kinds of problems with anything on the 2.4 MHz band. My wireless desktop on the 5.0 MHz band was flawless. So I ran Xirrus Wi-Fi Inspector (freeware). The router is transmitting two 2.4 MHz signals! One is the SSID I set up and named. The other one is identical in every way except that the BSSID is slightly different. It is a non-broadcasted SSID that shows up on every device as "Other Network." I was on the phone with Cisco Support tonite, and they were great as usual but had no answer. If you change the channel on the 2.4 MHz band, the shadow network also changes to the same channel (this blew the Tech's mind). We reset the router to factory settings and started over. They are calling me back tomorrow. This router has great features on paper, but so far, it has not delivered.
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Jan 4, 2012
I just purchased the E2500 and both bands are only broadcasting transfer rates at 144N instead of the advertised 300N. My old router broadcast at the 300N rate on the same ISP serving a range of devices. I contacted chat support and tried to discuss the issue for about 30-60 minutes before getting fed up with the lack of progress on the issue. The gist I got from the support agent was that I would only be able to achieve the 300N rate in N only mode instead of the mixed mode. I don't know the available modes of all the client devices that would need to connect but this would not be acceptable as my old router was capable of serving the range of devices while also giving the max rate of 300N to those devices that could utilize it. I verified the difference in transfer rates using [URL] with my old router giving the higher rates expected from 300N over 144N.
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Apr 18, 2012
SSID is not being broadcast from an e3200. I split the wireless networks and assigned a new name for the 5Ghz band. The broadcast SSID button is enabled for both networks. (2.4 & 5). The idea is I want to stream video on the 5Ghz band. Nothing seems to see it though, TV other PCs, etc.
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Dec 18, 2012
I have dynamic IP address from my ISP.When I am away from my EA4500 router, can I get my router to email me or somehow notify me of the IP it's been assigned so that I can communicate with the network remotely?
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Apr 3, 2013
My router has recently stopped broadcasting wifi, unfortunately it also no longer lets me use it as a router to get internet. if i plug directly into the modem i can get internet. but while using the router i get a computer symbol with an explanation mark on it
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Oct 9, 2012
I just set up my new Linksys 3200 router and wanted to know if i should turn SSID boradcasting feature off?
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Aug 6, 2012
I've done a firmware upgrade to latest version v4.21.5 yet my Wifi still isn't broadcasting for my devices to find and connect as of last night (Aug 5, 2012). This hasn't happened before, so I was hoping it would return but still hasn't started working yet.My iphone just says "unable to connect."
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Jun 30, 2011
How do you have the WAP610N and WRT610N using the same SSID? I would prefer to have my WAP610N simply just extend my network instead of broadcasting another.
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Jun 12, 2012
This is my second E1000, the first one worked fine until the power supply flaked out and overheated. So I bought another E1000 and this one worked fine for about 6 months. Now it just quits broadcasting. It will work for a couple hours to 18 hours before it stops. I have to unplug it and wait 30 seconds, power up and it.
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Jun 27, 2012
With the new firmware update, I have lost the functionality to disable broadcasting my SID after Pushed Firmware. There has to be a way to disable that information.
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Mar 12, 2008
I the only one who's WRT160N occasionally just stops broadcasting WiFi and have to reset the router to get it back?
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Nov 10, 2011
So I have this E1500 Router that worked fine for the past 5 months, then out of the blue, the wireless feature ceased to function... laptops were not being able to connect to the wireless, the router was also not broadcasting the SSID.So, here's what I have done so far:
1. Check the router software settings, all was good there.
2. Did a "hardware reset" pushing the red button. (now this solved the problem, BUT only for a day, when power is turned off for the night, the next day it's non-functional again. The cycle can be repeated daily, but its a pain to reset and set it up everyday)
3. Updated the Firmware, and this somehow solved the problem for 3 Days... and now it's back to non-functional, again out of the Blue.
Is the Router just busted and it's not remembering the settings?
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Nov 10, 2011
The wireless drops specifically from my laptop constantly at random times. When the wireless drops in order for me to be able to reconnect i have to restart the router itself. There are also random times where the Wi-Fi stops broadcasting altogether. I have a computer connected via Ethernet and it does not lose connection during these times. All the computers are running Windows 7 and the Router is up to date on firmware.
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Dec 15, 2012
I've had a refurbished EA2700 since a few days after Black Friday. I've had some issues with it since day one. Currently, it's not broadcasting an N signal, but instead an A signal, even though I have the 5 GHz network set to N-only, and the 2.4 GHz one to G-only. I have the latest firmware version.
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Feb 15, 2013
setup an external hard drive with music on on the usb port on my EA3500 and actvated ftp but I cant access it from the net.
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Sep 7, 2012
For hours i tried to find info online of how to access QoS on EA3500 router. I cannot find it on the cisco connect cloud page.
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Jul 18, 2012
System:
HP Pavilion dv7-6135dx Ent Pc Win7 Home Prem 64
Motorola Surfboard Modem
Linksys EA3500 Router
Netgear 10/100 24 port switch
my wife bought me this EA3500 for Father's Day this year. It's only been hooked up for a couple of weeks (we were in the middle of a move during Father's Day), but now I have no wifi on either band. My wife can no longer connect to it either. We have tried completely resetting it, we have reset the modem, the switch, laptops, everything. Still no wifi. It worked out of the box, but now we have nothing. Does HP needs a certain type of driver? Our iPhones show connected and surf the brower's and FB app with no issues while in wifi mode, but then again, I can pull the ethernet from the internet port and the phone's still show connected (good job, iOS).Cable from main splitter runs to basement where the modem is located. Modem ethernet feed up a wall to a wall plate where the router is. Router then feeds back to the switch. The switch then sends the IP throughout the house for the LAN lines, and the EA3500 feeds all of the wireless devices (used to). So, Cable box, modem, router, switch. Router is currently good for LAN only. I am connected to it via LAN right now, 2 feet from my laptop.
In connections:IPv4/IPv6 both "No Internet Access" (for IPv4, if you change a setting in the setup, it becomes "Internet Access" for about 3 seconds.)Media State: EnabledSpeed: Alternates between 72Mbps and 144Mbps
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Feb 25, 2013
In my home network, I have a Synology. It has 10.0.123.123 as local IP address on my local network and it can be accessed by internet with the dynamic domain name.So when I'm home, I have to use 10.0.123.123 to access it, and when I'm away, I have to use trucmuche.diskstation.me.Would it be possible to configure the EA3500 to redirect the domain name "trucmuche.diskstation.me" to 10.0.123.123 when I use the domain name inside my home ?A friend told me that I had to configure "loopback" but I don't know how..
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Sep 7, 2012
The guest network on the router keeps going down. It can be seen but it cannot be connected to. Sometimes it works for a day or 2 and then it doesn't. I have to constantly babysit the network and it is entirely frustrating because the only fix is to reboot the router.I have tried factory resetting several times.I have tried re-flashing the fw.I'm using the non-CCC fw because CCC had way, way too many issues.These routers have been out for months and many people have been having issues and somehow Cisco doesn't see fit to work on firmware that stabilizes them at all? It's like, they release a router and then forget about it - the next batch comes along, often the same guts with a different shell and it's the same thing over again. I had a WRT610N and I said I'd never buy another Cisco after that but I broke my rule because of being lured by these "App enabled" features, which mind you have nothing at all over the competition since the CCC doesn't even work for most people.
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Jan 22, 2013
I have a EA3500 wireless router with the new style (smartwifi) firmware. I've scoured the web admin interface and can't find any sort of 'status' page that would tell me the external IP. I've looked through the support docs but they only show how to find internal/local IP.
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May 19, 2012
I have an EA3500. PPPoE connection. Can't seem to choose my DNS server (use Unblock-US) since the router insistently forces me to use the DNS from ISP.How can i work this around? I'm kinda tired of people asking me why i am changing the DNS. I want to change the DNS and that's final. It's a resource like any other and i want to use it.P.S: i tried most of the basic troubleshooting. I tried my old router back on and the DNS's works fine. I tried even conecting the old router re-routing the new one, and the other router manages the selected DNS's servers fine.
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Jun 28, 2012
If someone has the original firmware for the EA3500 to copy. I need to downgrade my router after Cisco sabotaged it with their Cloud Connect. This will be the firmware you have right out of the box. Be sure you go into the Admin. section and Save a Copy before you ever connect to the Internet. Also Uncheck the Auto Updates box or you will be fed the Cloud Connect (and its amazing Terms Of Service).
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Aug 7, 2012
Windows 7 64 bit / Linksys EA3500 / (2) FosCam F18910W IP Camera’s I just installed a new EA3500. (Should I have purchased the 4500)?I need to set up port forwarding to enable wireless use of the IP cams with my iPhone. I had this all set using my former router, but it died.how to to port forward this Linksys EA3500?
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Mar 5, 2013
I have recently bought a cisco EA3500 router for my home network and i am pretty surprised to see that a router from the world leader in the networking domain cannot perform as expected.
The first problem i had was that the network (wired and wireless) was dropping from time to time for a couple of minutes with the power led of the router blinking. I turned off the log feature of the router and it seems that until now the problem is resolved.
Now, the second and, at least as annoying as the first, is that i have a 640gb usb hdd connected to the router, formatted NTFS. It seems that every now and then a file gets corrupted, that is, it is transformed into a folder! And it cannot be recovered without pulling out the hdd and using a 3rd parth software for file recovery.
I have the latest firmware. Should i switch back to the classic firmware instead of the "fancy" new one? I really need my files on that drive, so i cannot risk loosing them in this random manner.
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