Linksys Wireless Router :: EA4500 2.4GHz Not Transmitting
Apr 3, 2013
I purchased a EA4500 and at first I could connect to it through its default ciscoxxxxx ssid on my laptop which is 2.4GHz only. I upgraded the firmware using the PC utility and now I can't find the 2.4GHz SSID no matter what settings I do. I've disabled and enabled it multiple times, changed it to have no security or with security and enabled and disabled it and renabled it. Nothing seems to work, but for some reason the 5GHz side I can connect to using a 5GHz device. I've also tried disabling the 5GHz side, but still no 2.4GHz.
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Dec 23, 2011
Decided to go with the e4200v2. 199.99 for a router 450 + 450 with a little extra features. very pricey but thought it would be worth it. I got it hooked up with no problems for the first 5 minutes. I have 35mbps down wired from the router and on the 2.4 and 5.0 ghz band about 25 feet from the router was getting just that!! no loss really. However after a few more speed test i noticed it was fluctuating very slow to fast. Also the 2.4ghz was only 144mbps. after getting in the router i changed the 2.4ghz to channel 6 and 5ghz to 153 and changed to 20mhz only on the 2.4 and 40mhz only on the 5.0ghz. Now all is doing well .
1. why am i not able to run the 2.4ghz on 40mhz? when set to auto i have a lot slower speed tests even know it is running on 20mhz only because I'm only getting 144mbps. I don't know why its not running 40mhz ? i don't know why i have to change it to 20mhz only why cant i leave it on auto and if i had a day with little interference it would switch to 40? when left on auto the speeds go down drastically
2. i notice that some channels are brutally slow on both bands. like 1.5mbps ? is this normal
3. is this even worth it if the 2.4 band is acting this way?
4. from insider i see that 5.0ghz only connects to two channels isn't suppose to be 3?
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Jul 3, 2012
My 2.4 GHz is not working corrently on my EA3500 router. I have no trouble with my 5 GHz which I am currently on. On my iPhone I have to manually click the network even though it is known and then the wifi icon lights up full then goes dim then just flashes til it gives up. If I try connecting with my computer it just doesn't load the internet.
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Sep 1, 2011
I purchased a e4200 in hopes that its dual band capability would allow us to run a 2.4ghz network for certain devices and a 5ghz for everyone else. I am able to setup the router and connect but it seems when the 2.4ghz network drops the router drops all connections.
At first I had the networks setup with the same ssid, then changed the 5ghz network to a new ssid but was still losing connection when the 2.4ghz network dropped. This may be a simple routing issue i am overlooking (bit of a network newbie).
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Oct 27, 2011
On my new E4200, I cannot connect wirelessly to the 2.4GHZ band. I can only connect to the 5GHZ band. I know its not the distance because i've got my laptop only 2 feet away. I've hit the refresh wireless network button, but the only network visible is my 5GHZ. I've also restarted the router, no luck
I went into the router settings and made sure that BOTH SSID'S are broadcasting a signal.and are enabled (ive got the channel and other settings set to auto). I'm able to connect perfectly well to the 5GH band, and walk around the house, but nothing i've done, allows me to see the 2.4GHZ band? So far, my wireless reception is poorer than my old wrt310n.
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Feb 23, 2013
On my dual band E2500, I have both the 2.4 and 5 GHZ enabled. I have a fairly new HP with an N wireless card but I cannot get it to connect at the 5GHZ frequency. The only computer that will connect at the speed is my wife's with an external Cisco wireless card. What the settings should be on the PC in order to get it to connect at the higher frequency?
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Jun 19, 2011
I installed an E4200 in an outdoor patio area where the ambient temperature can be high (Las Vegas area); however, the router is located in the shade without any direct exposure to the sun. After using the router for about 15 minutes, the router is extremely hot and 2.4GHz band will stop working. In addition, even when the router is working, the 5 GHz band connects at much higher speed than the 2.4 Ghz band. The internet download speed is much higher using 5 GHz compared to 2.4 Ghz.
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Jul 11, 2011
Both use the same encryption (WPA2-Personal), same channel and they are tested in the same location with g-only mode. Only one router is switched on at any one time during the test. When 3 g-client notebooks (of various brands) are associated with the E4200, the signal indicator is a single bar, wherelse they can get 3 bars with the WRT54G (in the same location). For Internet speed test on a 20Mbps link, WRT54G is able to substain about 10Mbps, but only 1-2Mbps with the E4200.
Is such difference in performance between the two router models normal? Is there any configuration required to tweak the E4200? Or is it a hardware related issue with E4200?
The E4200 has been updated with the latest available firmware as of yesterday.
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May 31, 2011
Using firmware 1.0.01, has anyone successfully gotten the E4200 to bond two channels using the 2.4GHz spectrum? I just can't get it to bond. I assume it's a firmware issue, yet to be fixed. I've tried settings Auto (20 or 40), and nada. It has never bonded. The 5 GHz bonds fine. There are a few interferences by the neighbours wifi, but nothing substantial that should prevent bonding. I have this router at school too, and the same thing happens there, with the same firmware, so I doubt it's an interference issue. I'm using WPA2 Personal encryption. I tried auto channel, and setting channels to 1, 3, 5, and 11, nothing changed.
I know I'm not bonded because A. Max link speed is ~144Mbps, and B. using a program like inSSIDer tells me I'm only using one channel on the 2.4Ghz spec.
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Mar 19, 2011
How do I know if I'm using 2.4 or 5ghz? I would like the laptop and ps3/net flix to use the 5ghz and everything else to use 2.4ghz. I used the e3000 CD fro the setup. When I was at the last part of the setup, when it gives you a ssid name and password. I deleted it and typed in a name that I could remember. I clicked the button for the next step and everything was complete. I also received another name for guest to use the computer. The e3000 setup just game me some wild name like running water.
I would like to know since I have two different names, which on e is using 5ghz and which one is using 2.4thz? Can you tell me if the e3000 automatically have the first name use 5ghz and the guest just 2.4ghz on the second name?
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Oct 15, 2011
2 days ago my e1000 died, so I went big and bought the e4200 (due to newness, its already loaded with Firmware 1.0.03 build 14) to aleviate my networking woes. I'm running into an issue where I'm utilizing both the 2.4Ghz bands and the 5Ghz band. My desktop as an AE1000, and I'm utilizing that on the 5Ghz band. Everything else in the house (Dell laptop, 2x iPhone 4 and an HP printer) are all connecting to the network wirelessly.
I have had 0 network issues with regards to my wired connections, or my 5Ghz connection. But my 2.4Ghz connection will continuously be unavailable. I have both bands set to brodcast, they have different names so my AE1000 can connect via 5Ghz band. Both yesterday evening, and this morning, my phones, laptop and printer cannot connect, and for the most part, the network doesn't show up on available networks. When it does show up, the devices can't connect.I'm proficient enough to do the general home networking, but I'm at a loss as to how to fix this, without a daily reboot of the router (which seems excessive and unwarranted for a 2 day old e4200 [or any router to be honest]).
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Aug 21, 2011
I have a E4200 updated to the latest firmware I have problems with the wifi on the 2.4GHz band, in fact, at power on, many times wi-fi on the 2.4GHz band doesn't work but the 5GHz band works normally. After some reboots the wi-fi operating normally on both bands.
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Jul 24, 2011
I just recently (4 days ago) purchased an E3200 router. I noticed some random disconnects on my devices using the 2.4GHz frequency.I installed inSSIDer from MetaGeek to see what was going on and noticed some strange behavior where the Amplitude on the 2.4GHz randomly drops dramatically. Sometimes its once every 10 minutes, other times it happens 5 times in one minute. I can't figure out what is the cause. The 5GHz signal is steady as a rock.
What I tried so far: Set the Channel to the least crowded channel instead of auto, upgraded the firmware, restarted the router all to no avail. This is annoying to say the least. It doesn't affect anything unless you are playing video games or running a remote desktop session, where a single disconnect is disastrous. I just upgraded from an old linksys wrt54g, tried a netgear n600 which was terrible, then swapped it out for the Cisco E3200..
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Apr 2, 2011
I'm having an issue with a 2 week old WMP54G pci adapter. The behavior is as follows: I get a successful connection and excellent speeds, but every 10 seconds it stops transmitting and drops off the network for a moment. Then everything comes right back. 10 seconds on, drop, 10 seconds on, drop.I've investigated possible sources of interference, but there aren't any strong networks coming though on the same or nearby channels. Moreover, other devices sitting in essentially the same spot are connected consistently and show no variation in the signal strength.
Other info: OS is Ubuntu 10.10, the machine is a Dell GX270.
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Jan 17, 2011
what can make a router stop transmitting wireless signals and wlan no longer working
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Oct 27, 2011
All the lights are on except the wireless one. Wireless network not locatable by laptop even when sitting next to router.
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Sep 2, 2012
I've looked all over the internet for this and can't find a definate answer. Waited for live chat and got kicked before I got to talk to someone... Just sold my computer and the plan was to buy a newer mac but we've been getting along fine without a computer with just using our iphones. So my question, I see that Cisco has the Connect Express app for the iphone, and I've read about all the features it has like changing settings, router features, etc. But I can't find anything on using the app for the initial set up of the router. I'm currently on an older linksys router (set up before we sold the computer) but it's time for a needed upgrade.
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Apr 30, 2012
I got my ea4500 all set up. never had a media servor or anything like that, figured this would be an easier way. when i hook up my exteral i can find it but i can only view the files in windows media player. how can i just browse the folders manually? WMP doesnt let me browse the folders as they actually are on the HDD which is such a pain in the **bleep**.
shows a device in "network infrastructure" but it says problem sending command to the program when i click that. i dont want to have to view the HDD in WMP as a media device...
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May 12, 2012
My new EA4500 (fw ver 2.0.36) won't obtain an IP from a Brighthouse TM502G cable modem. The EA4500 replaced a functioning WRT54G which would obtain an IP from the ISP. I've tried upgrading firmware and have used both straight-through and crossover cables between the EA4500 & TM502G to no avail. The EA4500 would issue IPs to it's clients, but not obtain one from it's TM502G. At the moment, all 3 are daisy-chained together with the old WRT54G in the middle in order to make the EA4500 work. Both WiFi and LAN ports function in this configuration.
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Dec 19, 2012
I downloaded and installed inSSider for Windows and, under the 2.4 Ghz tab, I can clearly see the Router SSID, on Channel 6, exactly as configuredbin the Router. However on the 5 Ghz tab, nothing? I can see Channels 36, 40, 44, 48, 52 and so on BUT no trace of any wireless signal here?I carefully reviewed the wireless settings options and it is indeed enabled.
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Feb 4, 2013
Connect my primary router EA4500 to another EA4500?
I tried and followed the steps provided here but it doesn't work at all for the Xth time already.
The first router installed and ran flawlessly in minutes. The second one has failed to work in bridge mode for 3 hours now.
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May 20, 2012
Can we get a forum title just for the EA4500?
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May 15, 2013
In my apartment, I can receive the wireless signal of free scholl wireless, which is accessable without user name and password. Although the signal is not good, but we used to use a router EA3000 to relay the signal. Now my roommate is leaving with this this router. So I bought EA4500 and try to do the similar job. However, I find that the configurations on 192.168.1.1 are different between EA3000 and EA4500. Many options cannot be found in the EA4500 page, such as the wireless client.
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Apr 23, 2013
I recently got an EA4500 from a friend and when I tried to run the Cisco Connect CD on my MacBook it gets to 25% and then stops and says it can't find a router. I've reset, powercycled, unplugged, plugged, searched, and searched but I cant seem to get it to find the router.
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May 6, 2012
I'm hoping to get this router to allow WOL (actually wake on WAN) but it seems to be blocking the necessary broadcast magic packet even though the settings appear correct. It's not critical, but the reason is this: I'd like to shut down the home PC, but when necessary be able to start it up and use a VPN to access any info I need remotely.
From within the LAN, I can verity that WOL works. I have NIC and PCI WOL enabled in the BIOS. The NIC (a Marvel Yukon Gigabit) has WOL enabled as well as "allow this device to wake.." using magic packets under power management. The target machine's local IP is reserved through the EA4500 DHCP Reservation table. Just for troubleshooting, I opened port 9 in windows firewall. More importantly, I have ports 7-9 forwarded to my target LAN address. Single port forwarding... it just has been less reliable (?). I'm using a mask of 255.255.255.128 in order to enable broadcasting on .127 at some point as it seems it must be necessary. Broadcasting on .255 is not possible, despite some workarounds I found on the web. EA4500 firmware is the latest, 2.0.37. I have turned off the multicast filter and the anonymous internet filters under the security tab.
So, with these settings, I can WOL from inside the network no problem either targeting the LAN address, or by using a dyndns address. So far so good.With these same settings, I can go to WAN using Depicus or the Cloud Connect Pro app over 4G on an iPad. With all these same settings, WOLsniffer confirms the magic packet still getting through over WAN (obviously using the dyndns address). Even better, I can shutdown the target PC and STILL wake it up within a few minutes from WAN. Let me restate that! Wake up over WAN works, but only for the first few minutes after a shutdown.
However, if I wait 20 minutes or so, WOL stops working. If I change the port forwarding to .127, not only does it not work, but WOLsniffer will fail to see the magic packet. My conclusion is that the ARP table is getting purged, which is undertandable, and so the target LAN address isn't in memory. However, frustratingly the EA4500 will not broadcast no matter what settings you use. This limitation is undocumented, and counterintuitive since the software allows you to disable multicast filtering and does not notify you of an error when forwarding to xxx.xxx.xxx.127 with a 255.255.255.128 mask.
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May 31, 2012
How do I enable WDS on my new EA4500 ?
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Jun 11, 2012
Was thinking to buy this router but I am not sure if it supports magic packets in order to use wake on lan on PCss and NAS
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Mar 3, 2013
I really want to have a password on my wifi, but I cant control it when all it keeps asking me is for a CD I have a EA4500
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May 11, 2012
Using the FTP server built into the EA4500 firmware. I can get the FTP service to work from some computers outside my home network, but when i try to access the service from a PC within my home network i am unable to connect to the server through the WAN address.
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Oct 23, 2012
I bought 2 weeks ago a Linksys EA4500 after searching the best Wi-Fi Router all over the net... I choose this cos all over people writed that it was amazing, fast a nd very good coverage all over the house.
Before I had a Buffalo AirStation Dual Band, wich worked perfectly. But since I have several tv and a central NAS whit all films in MKV, I wanted the BEST product for my system, so I choosed Linksys EA4500!
Well, the result is that (when it works it is greate) but sometimes it disconnects and I have to restart it... And second thing that makes me MAD is that the coverage in my house is WORST!! Before my Wi-Fi was present in all the house, now in some parts doesn't work! The position is the exact same of the Buffalo, so it's not a problem of position... I tryed also a router of 40€ and it has a better coverage! How come? how is it possible that a person pays more than 200$ (in Italy it costs 185€) and the result is so BAD??? I'm totaly freak about Linksys now.
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Oct 20, 2012
I'm in the process of wanting to upgrade my wireless network but I'm not really agreeing to the Cloud Connect, I don't need to have my settings on the internet. I want to manage everything on my own. I've found the following link on the community to be able to put the classic firmware before the cloud connect feature {URL}.
My question now is : If I buy a brand new EA4500, will it still be possible to downgrade to that firmware? No problem with this one? I'm hoping Cisco will continue to publish bug fixing if any to this classic firmware.
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Nov 18, 2012
My D-Link 802.11g/2.4GHz Wireless Broadband Router is not turning on. None of the lights turn on. I have checked all the cords, and they are all properly plugged it. My laptop can not wireless connect.Model # of D-Link Router: DI-524
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Oct 2, 2012
Just purchased a ea4500 router. Have setup multiple computers/devices already and works great. This computer (HP dv6000 running Win Vista home prem) however will not connect to the internet. It states that it is connected to the router (computer sees router), using the cloud connect app on my iphone i can see this computer, but will not allow access to the internet (local connection only). It works fine with the wired connection. When attempting to use the cloud connect software, it says it was unable to complete the install. Have attempted trying while connected by wire as well, same result. Have deleted the wireless connection and allowed software to find connection, still same result, cannot install. Wireless worked perfectly with previous router (WRT54G) three days ago.
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