Linksys Wireless Router :: E3200 Some Random Disconnects On Devices Using 2.4GHz Frequency
Jul 24, 2011
I just recently (4 days ago) purchased an E3200 router. I noticed some random disconnects on my devices using the 2.4GHz frequency.I installed inSSIDer from MetaGeek to see what was going on and noticed some strange behavior where the Amplitude on the 2.4GHz randomly drops dramatically. Sometimes its once every 10 minutes, other times it happens 5 times in one minute. I can't figure out what is the cause. The 5GHz signal is steady as a rock.
What I tried so far: Set the Channel to the least crowded channel instead of auto, upgraded the firmware, restarted the router all to no avail. This is annoying to say the least. It doesn't affect anything unless you are playing video games or running a remote desktop session, where a single disconnect is disastrous. I just upgraded from an old linksys wrt54g, tried a netgear n600 which was terrible, then swapped it out for the Cisco E3200..
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Feb 23, 2013
On my dual band E2500, I have both the 2.4 and 5 GHZ enabled. I have a fairly new HP with an N wireless card but I cannot get it to connect at the 5GHZ frequency. The only computer that will connect at the speed is my wife's with an external Cisco wireless card. What the settings should be on the PC in order to get it to connect at the higher frequency?
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Jul 28, 2011
I see that many people have the same problem, random disconnects. I am a long term sufferer from this. I have called support before they can't fix it. and being knowledgeable with routers has not worked at all. I turned off every wireless device in the house, even the microwave it still happens. I change the channel countless times it still happens.
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Oct 14, 2011
I check all of the settings and changed the channel to see if it works. For some reason it disconnects my wireless internet at random times and i know before it never use to do that before with a older router. There is nothing blocking it, it worked before, and my computers can connect except two. The only thing i can guess is my wireless card.
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Dec 2, 2012
Just installed the E3200. Can connect other computers but not IOS devices to the router, except through the "guest" port.
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Jul 21, 2012
I just bought the E3200 and have it all set up and have been able to successfully print from the USB port. I want to know if you can use a USB hub to connect multiple devices to the router. I found a couple of similar questions on the forum, but they're all back in 2011 before the 1.4 update to Cisco Connect.
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Sep 12, 2012
I would like to see the full range of 24 hours for setting parental controls on devices. As it stands now, I can only select a block of time that starts in the PM and ends in the AM. This isn't very useful if for instance I want to limit internet while my kids are home alone after school, from 3 PM to 5 PM, or say on the weekends to limit it from 7 AM to 5 PM. Just a suggestion that would make life a bit easier!
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Feb 9, 2012
I bought the E3200 to replace an older Linksys model. The older model worked but the signal was weak throughout the house. I installed the e3200 using the Cisco connect software but it told me that it wasn't sure I was connected to the internet. I wasn't. Showed a strong signal but could not connect via wireless devices or from the cable from the router to the desktop.
I have LUS Fiber service which does not use a modem. I have had them recycle the signal several times and have done tried many different variations of the MAC numbers from ipconfig or from cloning. Have also tried it with the MAC cloning disabled so the router's MAC number is used. I have reset, rebooted and done just about every possible option.
Spoke with my provider many times and they insist they are sending me a signal. They also recognized the router's MAC number on their end.I purchased one router and it wouldn't connect, so I exchanged it. All these shenanigans I have gone through are with the second router because I figured the hardware isn't the problem.
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Feb 17, 2013
My network is a simple Linksys E3200 to broadband modem to Cox Cable ISP. When only one machine is attached, it works fine. When I add any other machine to the network, whether wired or wireless, PC or mac, the connection is dropped. I've updated my IOS, checked access settings, called my ISP. ISP says it has to be a setting in my router.
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Apr 8, 2012
Have set up parental controls for other devices via web interface. It does not take for one laptop. I see the device can add it to list but all settings dont work? Have reset router, removed and re-added device called support but found no solutions.
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Jan 25, 2013
I have been having a high ping issue both via a cable and wireless. When i connect via wireless, it is generally 2 ms, sometimes goes up to 4 and 5 and rarely i get packet losses. Via a cable, i get usually 1 ms, and sometimes 2 ms. It generates a problem while online gaming and btw i tried changing channels and it didnt work. I even get same pings when i am 3 meters away from the router compared to less than 1 ms pings.
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Jul 4, 2012
I would like to know on what frequency band running Linksys EA4500 for 5 GHz because in Israel only allowed frequencies from 5150 to 5350 MHz.
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Nov 22, 2012
Anyone has a register of problems between a router WRT54GH and A495 telefone of Siemens?I mean they can be working in the same frequency, that´s why in some rooms I can connect my wireless network very well.
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Dec 9, 2011
When it comes to networking and require some advice on setting up my wrt61on router with my airport express. I have managed to get it all connected up and working but am suffering frequent dropouts while streaming music. I have done a little reading and have tried changing a few settings on the router but have found no improvement. My set up is as follows.
-Modem connected to WRT610N Router
-Desktop Computer connected to network via wusb600N dongle
-Airport Express connected via wif
-Using Iphone 4 as remote
Is there a way where i can set up the airport express on a total different frequency to everything else in the house i.e laptops iphones etc to prevent these cutouts.
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May 17, 2012
I have installed 4 of these units in a commercial premises offering free wifi. Since the day they were installed (5Months ago) we had connectivity issues with mobile devices. This was somewhat resolved in the latest FW 1.0.04 but we are still having random disconnections on the units every 2 - 4 days and have to reboot the units. Lately the units have become unresponsive and reset themselves back to factory settings.
What we have done so far:
Changed router models - No change
Changed from Static IPs & DHCP - No change
Turned on isolation - No change
Performed a wifi analysis to pick the best channel for each unit - Slight signal gain but still disconnects
Changed to 20Mhz only (And all other variations) - No change
I think I am left with no option but to return these for some other brand. I'm really regretting buying these units at the minute...
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Apr 24, 2012
Currently using intel 5100 & 6200 client cards on multiple driver versions. WiSM is 7.0.116. APs are 1250 and 1260 series. Citrix is setup to send server-side keepalives for session reliability. Randomly, several times a day the client will get disconnected from the Citrix application session but maintain connectivity to the AP and other applications continue to work. Traces show the server-side keepalive reach the controller but are delayed from controller to client by 5-6 seconds. Just enough time for the Citrix server to timeout and tear down to session. Additional testing shows the delay most likely occurs somewhere from controller to AP. It occurs on multiple controllers on multiple campuses.
We have Dell/Broadcom clients that don't experience the problem. The only commonality seems to be the Intel cards. CCX? I know Intel has a special relationship with Cisco regarding CCX and have developed features not available on other cards. Tried disabling power save and other CCX features but hasn't solved the issue.
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Jun 3, 2012
Our wireless has worked fine over the past couple of years, both mine and my mom's laptops having no problem connecting. We bought Roku not long ago, which connects your tv to the internet so you can use netflix, hulu, etc., and it had no problem connecting. Now, it just stopped connecting. It detects the network but just wont connect to it. The password is right and everything. We also have this problem with an iPod touch, tablet, smartphone, and wii.
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Apr 3, 2013
I purchased a EA4500 and at first I could connect to it through its default ciscoxxxxx ssid on my laptop which is 2.4GHz only. I upgraded the firmware using the PC utility and now I can't find the 2.4GHz SSID no matter what settings I do. I've disabled and enabled it multiple times, changed it to have no security or with security and enabled and disabled it and renabled it. Nothing seems to work, but for some reason the 5GHz side I can connect to using a 5GHz device. I've also tried disabling the 5GHz side, but still no 2.4GHz.
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Dec 23, 2011
Decided to go with the e4200v2. 199.99 for a router 450 + 450 with a little extra features. very pricey but thought it would be worth it. I got it hooked up with no problems for the first 5 minutes. I have 35mbps down wired from the router and on the 2.4 and 5.0 ghz band about 25 feet from the router was getting just that!! no loss really. However after a few more speed test i noticed it was fluctuating very slow to fast. Also the 2.4ghz was only 144mbps. after getting in the router i changed the 2.4ghz to channel 6 and 5ghz to 153 and changed to 20mhz only on the 2.4 and 40mhz only on the 5.0ghz. Now all is doing well .
1. why am i not able to run the 2.4ghz on 40mhz? when set to auto i have a lot slower speed tests even know it is running on 20mhz only because I'm only getting 144mbps. I don't know why its not running 40mhz ? i don't know why i have to change it to 20mhz only why cant i leave it on auto and if i had a day with little interference it would switch to 40? when left on auto the speeds go down drastically
2. i notice that some channels are brutally slow on both bands. like 1.5mbps ? is this normal
3. is this even worth it if the 2.4 band is acting this way?
4. from insider i see that 5.0ghz only connects to two channels isn't suppose to be 3?
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Jul 3, 2012
My 2.4 GHz is not working corrently on my EA3500 router. I have no trouble with my 5 GHz which I am currently on. On my iPhone I have to manually click the network even though it is known and then the wifi icon lights up full then goes dim then just flashes til it gives up. If I try connecting with my computer it just doesn't load the internet.
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Aug 12, 2012
Recently I've been experiencing random disconnects.
My setup is a Actiontec Q1000 with (QAQ002-31.20L.4) modem/router that talks to qwest. Then I connect to a linksys router WRT54G2. I connect directly to the linksys router with an ethernet cable, but my family connects to it wirelessly.
I ran a constant ping to my modem and to google, and on the random disconnect, the Actiontec Q1000 gets a huge 4000ms response time (but then it resumes normally), and I get ping timeouts to google. Windows 7 will say "no internet connection available". Not sure if it makes a difference, but I had google timeout 4 times during my constant pings.
Nobody else is connected when it does this random disconnects, so I'm not sure what's causing it. I've tried a lot of things, from changing and flushing my dns, connecting directly to the modem, turning off QoS/firewall settings, but nothing seems to work.
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Nov 2, 2012
I just moved to a new rural city and Centurylink DSL is the only option for internet. I just had it installed on Monday and have had problems immediately. The two main problems are this:1) My computer is connected wirelessly but cannot seem to connect my mobile devices. My phone and my Google Nexus both try to obtain IP address and then immediately disconnect and try to reconnect over and over. Strangely my Kindle Fire didn't seem to have a problem.) I've found that when I am playing a game (Team Fortress 2 and World of Warcraft) and sometimes even watching a video on youtube, I will lose connection and get booted from my game or have to restart the video. The lights on the modem don't change and the modem itself does not disconnect or reboot. I seem to have internet service immediately after, but I get a hiccup probably once every 10 minutes that makes games unplayable
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Sep 1, 2011
I purchased a e4200 in hopes that its dual band capability would allow us to run a 2.4ghz network for certain devices and a 5ghz for everyone else. I am able to setup the router and connect but it seems when the 2.4ghz network drops the router drops all connections.
At first I had the networks setup with the same ssid, then changed the 5ghz network to a new ssid but was still losing connection when the 2.4ghz network dropped. This may be a simple routing issue i am overlooking (bit of a network newbie).
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Oct 27, 2011
On my new E4200, I cannot connect wirelessly to the 2.4GHZ band. I can only connect to the 5GHZ band. I know its not the distance because i've got my laptop only 2 feet away. I've hit the refresh wireless network button, but the only network visible is my 5GHZ. I've also restarted the router, no luck
I went into the router settings and made sure that BOTH SSID'S are broadcasting a signal.and are enabled (ive got the channel and other settings set to auto). I'm able to connect perfectly well to the 5GH band, and walk around the house, but nothing i've done, allows me to see the 2.4GHZ band? So far, my wireless reception is poorer than my old wrt310n.
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Jun 19, 2011
I installed an E4200 in an outdoor patio area where the ambient temperature can be high (Las Vegas area); however, the router is located in the shade without any direct exposure to the sun. After using the router for about 15 minutes, the router is extremely hot and 2.4GHz band will stop working. In addition, even when the router is working, the 5 GHz band connects at much higher speed than the 2.4 Ghz band. The internet download speed is much higher using 5 GHz compared to 2.4 Ghz.
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Jul 11, 2011
Both use the same encryption (WPA2-Personal), same channel and they are tested in the same location with g-only mode. Only one router is switched on at any one time during the test. When 3 g-client notebooks (of various brands) are associated with the E4200, the signal indicator is a single bar, wherelse they can get 3 bars with the WRT54G (in the same location). For Internet speed test on a 20Mbps link, WRT54G is able to substain about 10Mbps, but only 1-2Mbps with the E4200.
Is such difference in performance between the two router models normal? Is there any configuration required to tweak the E4200? Or is it a hardware related issue with E4200?
The E4200 has been updated with the latest available firmware as of yesterday.
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May 31, 2011
Using firmware 1.0.01, has anyone successfully gotten the E4200 to bond two channels using the 2.4GHz spectrum? I just can't get it to bond. I assume it's a firmware issue, yet to be fixed. I've tried settings Auto (20 or 40), and nada. It has never bonded. The 5 GHz bonds fine. There are a few interferences by the neighbours wifi, but nothing substantial that should prevent bonding. I have this router at school too, and the same thing happens there, with the same firmware, so I doubt it's an interference issue. I'm using WPA2 Personal encryption. I tried auto channel, and setting channels to 1, 3, 5, and 11, nothing changed.
I know I'm not bonded because A. Max link speed is ~144Mbps, and B. using a program like inSSIDer tells me I'm only using one channel on the 2.4Ghz spec.
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Mar 19, 2011
How do I know if I'm using 2.4 or 5ghz? I would like the laptop and ps3/net flix to use the 5ghz and everything else to use 2.4ghz. I used the e3000 CD fro the setup. When I was at the last part of the setup, when it gives you a ssid name and password. I deleted it and typed in a name that I could remember. I clicked the button for the next step and everything was complete. I also received another name for guest to use the computer. The e3000 setup just game me some wild name like running water.
I would like to know since I have two different names, which on e is using 5ghz and which one is using 2.4thz? Can you tell me if the e3000 automatically have the first name use 5ghz and the guest just 2.4ghz on the second name?
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Mar 2, 2013
recently upgraded most of my computer parts and reformatted from windows 7 enterprise 32bit to win7 enterprise 64bit. (all of this happened in a computer store) I never had internet problems before the reformat, however it has happened to me before when I had previous, newly reformats on my pc which usually goes away after 2-3 months. here is the problem, the internet is fine when I start using it and after an hour or two it will disconnect and when I troubleshoot it, it will just say "DNS server isn't responding" and what I do is turn the modem off and turn it back on and the internet will come back after 10-20 seconds. so basically my internet is fine and will just go down then to fix it I just have to turn the router off and on.
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Oct 15, 2011
2 days ago my e1000 died, so I went big and bought the e4200 (due to newness, its already loaded with Firmware 1.0.03 build 14) to aleviate my networking woes. I'm running into an issue where I'm utilizing both the 2.4Ghz bands and the 5Ghz band. My desktop as an AE1000, and I'm utilizing that on the 5Ghz band. Everything else in the house (Dell laptop, 2x iPhone 4 and an HP printer) are all connecting to the network wirelessly.
I have had 0 network issues with regards to my wired connections, or my 5Ghz connection. But my 2.4Ghz connection will continuously be unavailable. I have both bands set to brodcast, they have different names so my AE1000 can connect via 5Ghz band. Both yesterday evening, and this morning, my phones, laptop and printer cannot connect, and for the most part, the network doesn't show up on available networks. When it does show up, the devices can't connect.I'm proficient enough to do the general home networking, but I'm at a loss as to how to fix this, without a daily reboot of the router (which seems excessive and unwarranted for a 2 day old e4200 [or any router to be honest]).
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Aug 21, 2011
I have a E4200 updated to the latest firmware I have problems with the wifi on the 2.4GHz band, in fact, at power on, many times wi-fi on the 2.4GHz band doesn't work but the 5GHz band works normally. After some reboots the wi-fi operating normally on both bands.
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Feb 20, 2012
Just today i've started having problems with my Wireless Network. Other adapters in my area are causing me to get random disconnects every few minutes.I've tried changing the channel on my router several times, but to no avail. Is there anything else worth trying?
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Oct 30, 2011
I just recently purchased a D-Link 615 and i've been having disconnection issues with the internet. Every now and then the internet connection disconnects and i have to reboot the router to have internet access again.
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