Unable To Connect Wirelessly / Unidentified Network

Dec 29, 2012

We have 2 HP Pavillon laptops working with a Netgear DG834GT wireless router and both working fine until a week ago. Now one cannot connect wirelessly (but can using ethernet cable) the other is working fine. ISP is Sky. Anti virus on both laptops is Bullguard. It does connect for a minute or so but with poor signal quality and speed of 1mb ps and then drops connection. At first it said unidentified network but after various attempts trying to resolve it does now actually say Home Network but ipv4 connectivity which should say internet says no internet access. It does go back to unidentified network and then back to home network intermitently. The only thing that has been done recently was that my husband connected a Samsung Galaxy 2 Tab to his laptop (daughters christmas present) to download items to it and whilst connected he noticed that Samsung Mobile MTP Device installed something. Could this have caused an issue. He cannot see how to remove this. Below is ipconfig from both laptops

The first one is working fine

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:UsersJulie>ipconfig/all

[Code].....

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---------------- Windows IP Configuration
Host Name . . . . . . . . . . . . :
Primary Dns Suffix . . . . . . . :

[Code].....

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Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:Windowssystem32>ipconfig /all

[Code]....

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