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Aug 19, 2012

I have a home wireless network and my service provider is Suddenlink. I use a DLink modem and have two Tosiba laptops. All of this has been working fine until this morning when one of the laptops won't connect to the internet. when I run the trouble shooting guides on it I get messages that the problem is that the modem won't connect to the internet. However, the other laptop (this one) is working fine. when I look at the network map i see both computers and a green line to the modem. on this computer, there is also a green line from modem to internet. the other computer shows a res x on the modem to internet line. this is a sudden change i have restarted the computer the modem and the router. I can also conenect this computer to the internet via a mifi that I have but not the other laptop. there are no red x's on any of the hardware when I go to the "manage" computer.

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6087 Mb
Graphics Card: Intel(R) HD Graphics Family, -1276 Mb
Hard Drives: C: Total - 670401 MB, Free - 455832 MB; D: Total - 29691 MB, Free - 27474 MB;
Motherboard: LENOVO, Base Board Product Name
Antivirus: avast! Antivirus, Updated and Enabled

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[code]...

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