Cannot Access Internet Despite Apparent Wireless Connection

Nov 14, 2012

I have an Asus Windows 7 laptop with an Atheros AR9285 Wireless Network Adapter. I am trying to access a student communal network (IT support is sadly none-existent) which means I cannot perform tests on the router, but can confirm that my girlfriend can connect with a Macbook in the same room as me, and that other Windows users can too in other areas. I can connect via ethernet into the wall (although not 100% sure this is the exactly the same network) and I can connect to other unrelated wireless networks with no problem. Up until a couple of days ago I was able to connect, but have not done any windows updates that might have changed my settings. When attempting to connect my computer tells me (often, not always) I have "Internet access" under "IPv4 Connectivity", but the browser does nothing (or, sometimes, will struggle and load one webpage, only to fade into uselessness again immediately afterwards - very much a tease of a connection).

1) Disabled various firewalls/antivirus [Microsoft Security Essentials, Windows Firewall, AVG] (perhaps worth saying I have never had Nortons, McAfee or any other anti-virus installed on this laptop)

2) Reset Network Adaptor using Windows Diagnostics Tool.

3) Updated the driver by searching automatically for drivers in Device Manager.

4) Removed and Renewed the Network in "manage wireless network".

5) In Wireless Connection Properties > Internet Protocol Version 4 (TCP/IPv4) made sure both Ip address and DNS address are set to "obtain automatically" [nb: Internet Protocol Version 6 has the same settings)

6) WIthout remotely understanding what I am doing have typed the following into CMD in this order: ipconfig/release,ipconfig/flushdns, ipconfig/renew [for the latter this message is given "An error occurred while renewing interface Wireless Network Connection: unable to contact your DHCP server. Request has timed out."Beyond that, I'm basically out of ideas. Something is clearly not quite right, and yet I can connect wireless to other networks (my mobile phone on 3g emitting a dodgy wireless signal no less).

Here is the ipconfig/all information [being security conscious and ignorant, I have blanked out the ip, and the final bits of the physical address, as well as the connection specific DNS suffix]

Windows IP Configuration

Host Name . . . . . . . . . . . . : XXX
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

[code]....

If I ping [URL] it either says [currently unable to recreate this] "Unable to reach destination server" for all attempts, or, as currently "ping request could not find host [URL] I notice that it says in Ipconfig/all that DCHP is not enabled. I am sure this was not the case before, when the problem did not exist. When I connect to other wifi networks DCHP is enabled. I have double-checked wireless properties are set to obtain IP address and DNS address automatically. They are at all times (and I have rebooted) - no change to ipconfig/all.

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[URL]

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