Cannot Connect To Primary DNS Servers

Feb 5, 2011

my partner cannot connect to the internet on her computer. I have tried disabling the ipv6, typing in oranges dns server in the ipv4,and attempted to find the dns automatically. I tried running the ipconfig, but it flashes up for a second then goes off before I can look at it. As mentioned I am with Orange, I contacted them and they wanted to run the computer through an ethernet cable and reset everything which I think is a pain in the backside and I know it should be a bit simpler than that.

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[code] 192.168.1.3 is the primary KS and 192.168.1.6 is the secondary KS.I captured attached debug output from 1 GM and secondary KS while I shutdonw the primary KS and also attached is our senario we were trying get work.
 
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Windows IP Configuration

Host Name . . . . . . . . . . . . : KerryCarlyon-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

[code]....

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Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:Usersdrew>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : drewd-PC
Primary Dns Suffix . . . . . . . :

[code]...

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