Cisco Routers :: QuickVPN Windows 7 64bit RVS4000 Don't Ping
Dec 17, 2011
Using the latest Cisco QuickVPN, my Windows 7, 64 bit laptop processes the QuickVPN connection to the point where the laptop attempts to ping the router and verify the connection. Those pings fail.Windows firewall is ON and IPSEC is started on the laptop. I have tried Kaspersky's firewall both enabled and disabled with no change.
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Sep 13, 2011
I have a home network with an Actiontec Q1000 providing me 20 meg down and 5 meg up speeds. The DSL modem supports DHCP, DMZ, port forwarding, application forwarding, filtering, etc. I have an existing network 192.168.0.x that uses a combination of DHCP and static IP addresses for printers, scanners, and servers.I just purchased a RVS4000 and configured its LAN port to accept a DHCP address. It received the .26 address. I set up application and port forwarding so all VPN traffic goes to this address. I also put the router in the DMZ and turned off all firewalls.On the LAN side of the RVS4000 I use the 192.168.1.x address and have the 4000 provide DHCP addresses. I have a PC connected to the LAN port and it has the address of 1.100. I am able to use TeamViewer to connect to this through the internet and I can also access the devices on the Actiontec network from the PC connected to the 4000.I set up the VPN as best I could while going through appendix B of the admin guide. When I am at a remote location and use the QuickVPN client to access the 4000 I get the message, "The remote gateway is not responding. Do you want to wait?'. When I look at the log everything looks good except I get the following error:
[WARNING]Failed to ping remote VPN Router!
I am unable to get a DHCP address for my remote PC and am unable to ping any device on either network. What do I have configured wrong that this is not working?I only purchased this so I can use the VPN. Is the VPN established on the Actiontec LAN or on the RVS4000 LAN side? I am obviously connecting to the 4000 but am just not getting an address so I can not use my home office network for all my communications.
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Oct 11, 2011
When I use QuickVPN under XP, I connect to my RVS4000 without problems. When I switch to new computer running Windows 7 and V4.2.1 QuickVPN I can get all the way to Verifying Network. Then I get the message that: "The remote gateway is not responding. Do you want to wait?" - repeatedly. The icon in the tool bar remains with a red slash and I am unable to ping devices on the lan side of the router. However, when I check the VPN Summary on the router, I see that it thinks I'm connected. When I check the VPN log I see that I am not:
Oct 12 10:27:53 - Configuration changed!
Oct 12 10:28:33 - Configuration changed!
Oct 12 10:28:34 - [VPN Log]: added connection description "ValR_rw_rw"
[Code]....
I've disabled MS Security Essentials and made sure the Firewall is on. IPSec Policy Agent and IKE and AuthIP IPSec Keying Modules services are both started. I've created a rule to allow QuickVPN throught the firwall in and out and a rule to let traffic on 443 and 60443 UDP and TCP through the Firewall.
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Sep 21, 2011
Is there a safe way to use the Cisco VPN Client (V5.x) and Cisco Quick VPN (V1.4.1.2) on the same Windows PC? I need to access my office RVS4000 and my customer's PIX 506 from the same laptop (but not at the same time).
Perhaps I should be asking "Is there a single Windows VPN client that works with both the Cisco RVS4000 and Cisco PIX 506? I have seen these questions asked on various forums but have yet to see a definitive answer.
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Apr 4, 2012
I am trying to connect with QuickVPN to my RVS4000 in another location. I get this message: "The remote gateway is not responding. Do you want to wait?'
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Sep 1, 2011
I have a RVS4000 router, and using Quick VPN client (latest version, 1.4.2.1?) on a computer with Windows Vista. I can connect to the router, and I can see computers, and drives on the network. When I click on a drive or computer, I can't connect to the devices. Local IP address are 192.168.1.x, remote is 192.168.2.x.
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Oct 23, 2009
I have a new WRVS4400N VPN router and have set it up for VPN. On a separate computer I have a Verizon EVDO card so I have used that with a separate computer to access the internet on a public, routable IP address off of my network.
When I use the QuickVPN client, I wasn't able to get into my network (using ddyns.org) because I didn't have the "BLOCK WAN REQUEST" setting disabled so the router could be ping'd. Once I did that, I verified I could successfuly ping my ddyns name abc.xyz.com.
In the error log of the QuickVPN client, I still see:
2009/10/24 16:57:15 [STATUS]OS Version: Windows XP2009/10/24 16:57:16 [STATUS]Windows Firewall is OFF2009/10/24 16:57:16 [STATUS]One network interface detected with IP address x.x.x.x2009/10/24 16:57:16 [STATUS]Connecting...2009/10/24 16:57:16 [STATUS]Connecting to remote gateway with IP address:x.x.x2009/10/24 16:57:28 [WARNING]Remote gateway wasn't reached...2009/10/24 16:57:36 [STATUS]Remote gateway was reached by https ...2009/10/24 16:57:36 [STATUS]Provisioning...2009/10/24 16:57:47 [STATUS]Tunnel is configured. Ping test is about to start.2009/10/24 16:57:47 [STATUS]Verifying Network...2009/10/24 16:57:51 [WARNING]Failed to ping the LAN IP of the remote VPN Router!2009/10/24 16:57:52 [WARNING]Failed to
[code]....
I HAVE been able to make the connection successfully without any other changes to the environment. It's hit or miss, but usually a miss. Restarting QuickVPN sometimes works on the next try, but then fails if I disconnect and try again. Even when that ping error message is appearing, I am able to ping the host name at a command prompt without a problem.
Is something else on the router possibly blocking the ping requests?My router is behind a Westell F90 6100 DSL modem operating in bridge mode. The 4400 is obtaining the WAN address from Verizon(DSL) and that is also where I have my PPOE info entered to obtain the internet connection.
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Jan 27, 2012
I am setting up remote access using an RV042 router. Using quickvpn or a client-to gateway vpn and shrewsoft client, I can only access/ping the LAN side of the remote router and one machine on the remote network. The PPTP server and native Windows 7 connection provide access to all machines on the remote network.I have 2 possible reasons for this and would like to find the real reason:
1) The remote RV042 is behind another router, and that router restricts access other than the PPTP traffic.
2) The VPN tunnels other than PPTP only allow access to the remote LAN side of the router and remote machines that have the remote router defined as their gateway in the IP configuration.
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Apr 16, 2013
I have a RVS4000 and I would like to setup a Ping monitoring from the outside to a device behind RVS on lan network. I have created a rule to allow a service PING for range from WAN 46.xxx.xxx.xxx - 46.xxx.xxx.xxx to host 192.xxx.xxx.xxx but unfortunately this is not working. I can confirm that I can ping host 192.xxx.xxx.xxx from diagnostics on RVS.
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Oct 29, 2011
I have been battling with my Cisco RV120W router and QuickVPN.Running Windows 7 Home PremiumPerformed a fresh install to factory out-of-box install for WindowsRemoved NortonDid NOT perform any windows updatesInstalled QuickVN version 1.2.4.1I have updated the firmware to the latest version (confirmed by cisco)I can connet to the router and have a stable connectionI can ping both the router IP and the shared file server IPWhen I enter the shared file server IP into the search field (e.g. \192.168.100.199) and press enter, I see a connection to "share", so I click on this and then see "FolderName" of my shared files. I click on this folder and I get a timed out error.When I enter the routers IP address into a browser (IE8 as factory installed) I get a timed out error also.In the past, I have installed all important and recommended updates for Windows and still get the same scenerioI have called cisco support and went through router settings, assigned them a VPN username, they log in and can access the files without issue (What the @#$$@#$)Cisco support spent plenty of time with me, but since they could access my network and since I could ping my devices, they had no other suggestions further.
I have this fresh factor out-of-box install. I know this is most likely something to do with my laptop that I am trying to use to connect to the network. I have Frontier as my ISP for home. I don't know if there is anything they are doing to interfere with my connection. I have tried to connect to the network via ComCast as well, with no luck.tell me if there is something I need to tweak in my Windows 7 settings?
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Sep 22, 2012
Router connects to ISP but cannot browse the Internet. I have updated the firmware to 2.0.3.2 and that did not work. Reset the router to factory settings and that did not work either. Router had worked until the ISP changed the ONT. The router worked initally after the ONT was changed, but that changed sometime during the day as it did not work that night. The ISP gave me a netgear router and that works, so I can connect, but I would rather the RVS4000 would work. I assume a setting at the ISP, but do not know which one. I get an error on the computer "name resolution for the name dns.msftncsi.com timed out after none of the configured DNS servers responded" I can ping, tracert and my little weather gadget works, but a web page will not display
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Aug 5, 2011
I have a RVS4000 at one location and a second RVS4000 at home. I have established an IPSec VPN tunnel between them and it is UP. I can ping the routers from each end no problem. I can ping the IPs listed in the "Local Group Setup" and the "Remote Group Setup" from both ends no problem. I can even open up a shared resource from a Win 7 machine (e.g. by typing \10.10.10.100 in start-run from a computer on my home network).
But - i can't ping anything else on one network from the other. What gives? I need to access a 10.10.10.101 machine but can't even ping it.
- both RVS4000 boxes have latest firmware (V1.3.3.5)
- home RVS4000 setup with IP 10.10.11.1
- home network has a server with IP 10.10.11.20
- other location RVS4000 setup with IP 10.10.10.1
- other location server setup with IP 10.10.10.100
Tunnel settings on home RVS4000 (the other location properly mirror these).
- Local Security Gateway Type : IP Only
- Local Security Group Type : Subnet
[code]....
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Oct 1, 2012
I've been working on getting a client to Gateway configuration going for quite some time now. Had it working with a different Cisco single wan router that failed. The user replaced the router with an RV042 and we are trying to get the QuickVPN to once again connect to the router as it did before the replacement. Previously we did connect successfully with Windows 7 clients.
Router: RV042 v3 firmware 4.0.4.02-tm Quickvpn version 1.4.2.1
what i keep getting in the log is the following :
2012/10/02 12:55:07 [STATUS]OS Version: Windows Vista
2012/10/02 12:55:07 [STATUS]Windows Firewall Domain Profile Settings: ON
2012/10/02 12:55:07 [STATUS]Windows Firewall Private Profile Settings: ON
[Code].....
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Nov 21, 2012
I have a Cisco RV082 and can successfully connect with the Cisco QuickVPN Client, 1.4.2.1. However, after 1 to 5 minutes I see the Windows 7 bluescreen indicating that the system has halted due to a problem with a driver. I have installed the latest Windows updates and reinstalled the client.
The bluescreen only occurs if I use the Cisco QuickVPN Client.
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May 29, 2013
I installed QuickVPN v1.4.2.1 as it was in the download section on Linksys: [URL]
for the RV082 router we have. It connected but the program seemed buggy as there seemed to be no way to close the program after I used it so I wanted to uninstall it and install a more recent version of QuickVPN (side question: is it possible to VPN connect to my RV082 router with a different version of QuickVPN?).
I have Windows 7 Professional 64bit SP1 with all the latest updates. When I try to uninstall the program, at about the 25% mark of the window for 'QuickVPN Client Setup is preparing the InstallShield Wizard, which will guide you through the rest of the setup process. Please wait.' it seems to stop responding as holding the mouse over that windows just displayes a ring which goes round and round. I regret installing this buggy software on my PC.
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Apr 18, 2010
I'm trying to connect through a VPN to RVS4000 router that I have VLAN'ed into two seperate networks 192.168.1.x (default) and 192.168.77.x. When i connect with the QuickVPN Client, I have no problems seeing devices on the 192.168.1.x network but i can't see the 192.168.77.x devices; so i'm assuming that the QuickVPN client software puts me on the default network and not the "77" network. Thing is, i only want to VPN into the "77" network and not the 192.168.1.x network.
Will QuickVPN allow me to do this? If not how do I VPN into the 192.168.77.x network?
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Jul 26, 2011
I have created a VPN client account on my RVS4000 router. I have installed Quick VPN on my laptop in the default directory -- Program Files (x86) / Cisco Small Business / Quick VPN Client
I have generated and exported a certificate -- RVS4000_Client.pem -- and placed that in the Program Files (x86) / Cisco Small Business / Quick VPN Client directory. When I attempt to connect using the Quick VPN client, I get the warning "Server's certificate doesn't exist on your local computer."
If I ignore the message I can log in, and ping resources inside the network and log into the router. However, I cannot mount any drives and the router shows that no VPN tunnels exist. I've read several posts here and elsewhere and can't seem to see where I've gone wrong.
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Apr 27, 2008
How to setup quickvpn to work with RVS4000.
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Sep 15, 2011
I recently installed a new RV120W router at one of my customer's office. I have 2 users connecting using the Quick VPN software.The first one is running on a Windows XP Pro SP3. Everything works great on this PC.The second PC is running on a Windows Vista - The QUICKVPN client stays at Veryfing Network and Eventually I get an error " The remote gateway is not responding. Do you want to wait?I have disabled Firewall on both PCS for troubleshooting purposes.
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Feb 2, 2012
I connect to my RVS4000 VPN router using QuickVPN. Very useful.
Sometimes I am not near my laptop and need to check data.
Is there a QuickVPN or compatible client for a BlackBerry Torch 9850, even if it's only functional when connected to WiFi?
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Oct 11, 2012
I just purchased the RVS4000 v2 to replace an old Netgear FVL328 VPN router which no longer met VPN needs. Despite the poor reviews for the RVS4000, it seems as though Cisco has solved many of the issues with the firmware releases of the last few years. However, I was just reading a post by someone attempting to connect Win 7 machines via VPN tunnel and it was not supported. I'd like to know if this is still an issue, as we stopped using VPN with the former Netgear router, instead relying on teamviewer (but I'd much rather reconfigure a VPN).
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Aug 15, 2011
When I ping an address from my windows machine, it succeeds, but when I ping to the same IP on my MAC OS X machine, it fails.
1. Why?
2. How to get successful ping on my MAC machine?
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Jul 24, 2012
We have a newly-purchased RVS4000 v2 with firmware v2.0.2.7. Its intended role is as a gateway between our local network of wired workstations and a Cisco 2800 series Integrated Services Router, which is at the receiving end of our T1 line. It is configured with static IPs on both the LAN and the WAN side. It does NOT serve DHCP for the LAN. Ever since I installed it, I have had repeated complaints from users of Vista and Win7 workstations that they lose internet connectivity about every 20 - 30 minutes or so. The only solution is to unplug the workstation's CAT5 cable, count to 30, and plug it back in. Then everything's hunky dory for another 20 - 30 minutes. Meanwhile, all our Windows XP and Linux workstations enjoy uninterrupted internet access. The router/gateway we replaced (a DLink DIR-130) never had this problem.
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Dec 15, 2011
My win xp pro 32bit cannot add network printer kxp1121 from win 7 64 bit which is using epson lx series 1 (80). Request driver ' unknown Inf'
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Apr 18, 2012
I wan to access a folder shared on windows 2003 server 32bit from a Windows 7 64bit ultimate WS. but after asking password, beside giving correct password, it asks again and agian and do not show folder
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Aug 23, 2011
I am using the following:
CISCO 2811 router.
Windows 7 64bit
CISCO Client 5.0.07.0440 64bit
HP Probook 4530s - 4 GB ram; Core i5
The issue is we recently purcahsed new laptops for our inspectors. They where running Windows XP 32 bit with CISCO Client 5.0.01 and every thing worked fine. When I upgraded them to the new laptops I am having issues with the VPN. The symptom is that the VPN connects ok and you can download files from the servers ok but when you try to up load a file that is larger than 80 KB it hangs on "Discovering Items..." then times out. What I have tried is:I hooked one of the laptops into the LAN and connect the VPN and the uploads work fine.I setup a SoHo router in our DMZ and hook the laptop to it and I have the problem my users are having at home as described above.Tryed truning off all Windows Fire Walls. -> Fails on upload.Tryed stopping the "Indexing Service". -> Fails on upload.Updated the CISCO client to the latest version. -> Fails on upload.Removed Anti-Virus. -> Fails on upload.Used IP addresses in place of FQDN. -> Fails on upload.We have other Windows VIST 32bit computers and they do not have these problems with their VPN. These are our first 64bit computers. I really do not want to down grade to Windows 7 32bit.I can make the running config available upon request but I doubt that is the issue being that our other computers are working fine but if there is something I need to do with the tunnel to get around this issue, I am game.
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Sep 3, 2011
in windows 7 64 bit lan is not working
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Mar 6, 2013
i want to execute my project in lan so i need ip address in laptop.
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Mar 18, 2011
I have a Netgear Duo RND2110 that I have installed in the system. One of the computers (Windows 7 Home Premium 64bit) will not allow me to access the Duo. I get the following message:-\192.168.?.?? is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you access permission. Login failure: accour currently disabled.
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Apr 23, 2012
I have a medialink USB adapter and medialink wireless router. I've had them configured for a couple of months and both seem to work fine. The issue is with only one system (main desktop computer running windows 7 64bit). I shut the system down over this past weekend and when I came back today, it said that it could not connect to the network and that the settings saved for my wireless network were incorrect.
After much frustration and googling, I finally performed a hard reset of my router (tiny button in the back) and redid all of the security settings (different SSID, different password). I finally got my desktop to connect to the network. When I connected, windows prompted me saying that I was sharing an IP address with another computer on this network. I canceled out of the prompt and my wifi worked fine. However, my computer has been randomly disconnecting from the network every few minutes for the last hour or so. I have to manually reconnect to the network every time this happens and it does not seem to stay connected for long periods of time. All other systems on the network (laptop and phone) do not have this problem.
Additional note: When first trying to fix the problem (before hard reset), I disabled the "Bonjour" service in windows AND ran the following command: netsh int ip reset C: esetlog.txt per a suggestion on a forum. I'm not sure if this would have changed anything even after the reset.
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Jul 7, 2012
have two different printers hp 2570 and hp 1018 neither one will stay online . windows 7 64 bit for a computer lab situation on a windows 2000 server?
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Dec 20, 2012
Would it work just fine using a desktop with Win 7 64bit hosting the domain for a small home network when there would be 2 dekstops with XP 32bit and a laptop with Win7 32bit?
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Mar 8, 2013
Looking for the wireless driver for hp g60-530us / windows 7 64-bit.I have installed a couple of drivers that haven't worked.
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