Cisco Routers :: WRVS4400N And QuickVPN - Ping Test Fails Sometimes / Not Others?
Oct 23, 2009
I have a new WRVS4400N VPN router and have set it up for VPN. On a separate computer I have a Verizon EVDO card so I have used that with a separate computer to access the internet on a public, routable IP address off of my network.
When I use the QuickVPN client, I wasn't able to get into my network (using ddyns.org) because I didn't have the "BLOCK WAN REQUEST" setting disabled so the router could be ping'd. Once I did that, I verified I could successfuly ping my ddyns name abc.xyz.com.
In the error log of the QuickVPN client, I still see:
2009/10/24 16:57:15 [STATUS]OS Version: Windows XP2009/10/24 16:57:16 [STATUS]Windows Firewall is OFF2009/10/24 16:57:16 [STATUS]One network interface detected with IP address x.x.x.x2009/10/24 16:57:16 [STATUS]Connecting...2009/10/24 16:57:16 [STATUS]Connecting to remote gateway with IP address:x.x.x2009/10/24 16:57:28 [WARNING]Remote gateway wasn't reached...2009/10/24 16:57:36 [STATUS]Remote gateway was reached by https ...2009/10/24 16:57:36 [STATUS]Provisioning...2009/10/24 16:57:47 [STATUS]Tunnel is configured. Ping test is about to start.2009/10/24 16:57:47 [STATUS]Verifying Network...2009/10/24 16:57:51 [WARNING]Failed to ping the LAN IP of the remote VPN Router!2009/10/24 16:57:52 [WARNING]Failed to
[code]....
I HAVE been able to make the connection successfully without any other changes to the environment. It's hit or miss, but usually a miss. Restarting QuickVPN sometimes works on the next try, but then fails if I disconnect and try again. Even when that ping error message is appearing, I am able to ping the host name at a command prompt without a problem.
Is something else on the router possibly blocking the ping requests?My router is behind a Westell F90 6100 DSL modem operating in bridge mode. The 4400 is obtaining the WAN address from Verizon(DSL) and that is also where I have my PPOE info entered to obtain the internet connection.
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Apr 9, 2012
I am trying to create a Script to reload my cisco 1941 router when a ping test has failed.I am using IP SLA to ping and tracking snmp oid. What I want to do is to stop the router from reloading after 4 times if the ping test is still failing . But when the ping are successful again to restart the applet. I have the reload configured but cannot figure out how to do the rest. [code]
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Dec 11, 2011
I've deployed a WRVS4400N router at one of my clients, however I'm unable to access resources on his network via DNS. I was hoping to use the router for DNS resolution, however when I connect via VPN, I can only connect to shares via IP address.
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Aug 15, 2011
When I ping an address from my windows machine, it succeeds, but when I ping to the same IP on my MAC OS X machine, it fails.
1. Why?
2. How to get successful ping on my MAC machine?
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Apr 8, 2012
I have a WRVS4400N router in a remote office. I have connectivity to the office and computers there. But the web interface for the router is failing to come up. This happens once every few days or so. Is there any utility or something that I can use to remotely reset the router without making use of the webinterface or having physical access to the router?
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Dec 17, 2011
Using the latest Cisco QuickVPN, my Windows 7, 64 bit laptop processes the QuickVPN connection to the point where the laptop attempts to ping the router and verify the connection. Those pings fail.Windows firewall is ON and IPSEC is started on the laptop. I have tried Kaspersky's firewall both enabled and disabled with no change.
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Jan 27, 2012
I am setting up remote access using an RV042 router. Using quickvpn or a client-to gateway vpn and shrewsoft client, I can only access/ping the LAN side of the remote router and one machine on the remote network. The PPTP server and native Windows 7 connection provide access to all machines on the remote network.I have 2 possible reasons for this and would like to find the real reason:
1) The remote RV042 is behind another router, and that router restricts access other than the PPTP traffic.
2) The VPN tunnels other than PPTP only allow access to the remote LAN side of the router and remote machines that have the remote router defined as their gateway in the IP configuration.
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Oct 22, 2011
Hardware: WRVS4400N on Firmware version: V2.0.2.1-ETSI
Quick VPN Version 1.4.2.1 on Windows7 Ultimate 64bit.
QuickVPN Client stopps with: Verifying Network.... and "The remote gateway is not responding. Do you want to wait? Yes / No"
Here we go with the log:
2011/10/24 09:09:06 [STATUS]OS Version: Windows 7
2011/10/24 09:09:06 [STATUS]Windows Firewall Domain Profile Settings: OFF
2011/10/24 09:09:06 [STATUS]Windows Firewall Private Profile Settings: OFF
2011/10/24 09:09:06 [STATUS]Windows Firewall Private Profile Settings: OFF
2011/10/24 09:09:07 [STATUS]One network interface detected with IP address 192.168.11.106
[code]....
Additional I can ping to dirkle.dyndns.org as well as accessing to the WRVS4400N [URL] The connection map is as following:
Client --> PPPoE DSL Router --> (...INTERNET...) --> NetvigatorGateway ---> WRVS4400N --> HomeNetwork
The NetvigatorGateway is locatet at my home and also distributing IP-TV. For internet it netvigator gateway is set DMZ to WRVS4400N (network 192.168.1.xxx); the WAN IP is assigned to the WRVS4400N and same as on dirkle.dyndns.org. When I connect myself into the netvigator gateway, (network 192.168.8.xxx) i can successfully establish a VPN connection with QuickVPN to the WRVS4400N.But then, what reason ever, I cannot access to 192.168.1.xxx network devices. QuickVPN does not allow me to see the assigned IP as well. This is my issue 2: After the connection is "successfully" established, it does not feel as I am part of the home network....Issue 3 would be: In the company we use CiscoAnyConnect VPN client (Verison 2.4.0202). Is it possible in using this client instead in any later firmware revision?
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Sep 27, 2011
I am trying to setup VPN with WRVS4400N and Quick VPN on client side. I am fairly new to VPN and did some research and looked through the manual but can't seem to get it to work so far and from what I noticed many people are having this problem.
Basically it gives the "Failed to establish connection" generic error, shows it almost instantly.It also showed the certificate error before but then I read about putting it in the installation directory and it stopped showing it, and whats strange is later I removed it but it doesnt show the error any longer, so don't know if its caching it somewhere or what can be going on...
In effort to look for answer and test things out I tried to connect to another location and setup a WRV200 router, I also get the same error but not instantly, it even shows "Activating Policy" but then doesn't go farther and shows the generic error.Also with this setup strangly it always shows the certificate error, no matter if I put one in directory or not... Even tried to name it as the WRVS4400N certificate name...
Anyway VPN IPSec is disabled, and Client Accounts are configured and changed password several times to make sure its correct, VPN Passthrough enabled on all 3 options. I tried to disable Windows Router, I also have a router in place do I possibly need to open some type of ports for the QuickVPN client?
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Jan 14, 2012
I bought a router Cisco WRVS4400N Wireless-N Gigabit Security Router - VPN v2.0 with the intention of using with the Quick VPN Client for connecting to my home network.
My home network is connected to a pre provide by my ISP Thomson TG784 and is connected to it but all my main network is controlled by the WRVS4400N, I have forward all the doors, as you can see by the log part below, and by analyzing the log you can see that I can't get any PING to complete the VPN connection.
OS is windows 7
QuickVPN Clien is 1.4.2.1
WRVS4400N firmware is v2.0.2.1
Thomson TG784 firmware is 8.4.2.Q
Log from Quick VPN
2012/01/11 19:44:03 [STATUS]One network interface detected with IP address 192.165.0.196
2012/01/11 19:44:03 [STATUS]Connecting...
2012/01/11 19:44:03 [DEBUG]Input VPN Server Address = husportugal.dnsalias.com
[code]....
Log from WRVS4400N
Jan 15 10:12:53 - [VPN Log]: added connection description "Casa_rw_rw"
Jan 15 10:12:54 - [VPN Log]: listening for IKE messages
Jan 15 10:12:54 - [VPN Log]: forgetting secrets
[code]....
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Nov 21, 2012
I have a new Toshiba Portege. It successfully connects to 2 wifi connections but will not connect to a third (my home). I have other laptops connected successfully to my home network right now. So, the problem is specific to this machine and this network.
When I run an Intel diagnostic tool (Intel� PROSet/Wireless WiFi Connection Utility) I get a failure at the "association test". [Trying to figure out how to post a screen shot. I'll post it when I do.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz, Intel64 Family 6 Model 58 Stepping 9
[Code].....
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Jan 10, 2013
I have a WLC5508 working fine right now, using IOS 7.3
When I try to do a Link test on some users to check signal quality, noise, etc... I received the error message below
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Dec 28, 2011
I am trying to connect to my wifi network at my home. I have a Dell Wireless 1397 WLAN Card. I am using an Inspiron 1545 and operating Windows 7.My Router is a Linksys WRT54G. I looked through some old posts and this shows the results of IP Config test I ran:Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.Windows IP Configuration
Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : earthlink.net
[Code].....
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Jun 5, 2012
I have a Cisco CBS3020-HPQ chassis switch running IOS 12.2.(25r)SEF3. One of the ports is in "disabled" state but when I try to unshut it, it doesn't work, the switch logs shows the following event:
%PLATFORM_ENV-3-LOOPBACK_PORT_POST_ERR: Gi0/1 can't be brought up because it failed POST in Loopback test
how do I resolve this, the port is unusable since I can not get it out "disabled" state.
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Aug 22, 2012
My Dell Inspiron Win 7 equipped computer cannot connect to the Internet. I have a DSL router that I can wirelessly connect to, but it says no Internet access. I used the manual Intel Wireless Manual Diagnostic Tools to test my system and failed the ping test. Dialog box says "no response, default gateway,DHCP server" and indicates the ping test failed.I have checked my router and it is working nominally; other laptops in my family have Internet access just fine. My Intel Centrino Wireless N 1030 adapter is working fine. I detect no other hardware problems on my laptop.
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Oct 7, 2012
I am currently using Time Warner Cable as my internet provider and I have been experiencing very slow internet connection speeds for the past few weeks. This has happened across multiple laptops and desktops both wireless and wired connections. I have done a ping and tracert test but am unable to read the results.
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Nov 17, 2012
Pinging 98.137.149.56 and had 100% packet loss; this was suggested in another thread. LAN connected at 100 Mbps BUT cannot access Internet! Windows XP HP desktop; Belkin N Router; Optimum Cablevision - Modem Scientic Atlanta "Webstar"
I am using my iPhone to access Internet.
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Sep 22, 2011
how to create a .bat file to test ping with nane and ip address
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Aug 18, 2011
My computer will connect to the home network but won't connect to the internet or pass the ping test.
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Jan 28, 2013
I connects to the wireless box and has full signal but an exclamation mark is present.I have run some tests and the IPv4 and IPv6 say they have no internet access.I also run a full test and everything passed except the ping test which failed and it said: no response:default gateway response: dhcp server it suggested disabling security firewall but i'm not sure if that's the correct thing to do or even how to do that!
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Nov 3, 2011
Ran a diagnostics test and failed the Ping test. I'm using the university resident internet. Called the tech place and they said they're investigating their connections and networking thing on their end. Just in case though, I want to know if there's actually something wrong with my laptop rather than their equipment.
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:UsersHelen>IPCONFIG /ALL
Windows IP Configuration
Host Name . . . . . . . . . . . . : FATHERSCOMPUTER
Primary Dns Suffix . . . . . . . :
[code].....
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Apr 8, 2011
We are trying to isolate the fault. From Aggregator a router, we are receiving MAC address of distant end ethernet interface of a SDH box and vice versa is also possible. However ther is no packet received. My question is does ping test is must to see if the path is through or just receiving MAC adress at both ends would mean that packets have to go over the path.
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Mar 30, 2011
I have a Dell inspiron 1545 laptop, which will not connect to my BT homehub, I know it is not the hub as can connect with my old PC. I ran a connections diagnostics test and it failed at IP Gateway ping.
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Aug 18, 2007
I have installed a WRT300N on to a new machine and the connection speed reads as 1 Mbps (not 100 but 1 ). I did a ping test and the results are
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Apr 2, 2012
what exactly is QuickVPN?Is it a IPSec VPN?Is it a PPTP?Is it a SSLVPN?can I resolve my local hostnames? That means, can I configure a lokal DNS Server?
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Jan 14, 2012
I bought a router Cisco WRVS4400N Wireless-N Gigabit Security Router - VPN v2.0 with the intention of using with the QuickVPN Clien for connecting to my home network.My home network is connected to a pre provide by my ISP Thomson and is connected to it but all my main network is controlled by the WRVS4400N, I have forward all the doors, as you can see by the log part below, and by analysing the log you can see that I can get any PING to complete the VPN connection. [code]
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Aug 22, 2011
The PPTP client from Windows 7 is not working with this router; therefore I would like to try the quickvpn.Is there any paper from Cisco explaining how to setup the RV120W for quickvpn ?
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Oct 21, 2011
So have a RV042 VPN router that is directly connected to the ethernet port of our comcast cable modem.
If I connect to it using QuickVPN (1.4.2.1) from a PC that is connected using AT&T 3G Network it works fine!
If I connect to it using QuickVPN (1.4.2.1) from a different PC that is connected using home WiFi (linksys wrtxxx) then it fails. In the VPN log all I see is failure messages for ping.
2011/10/22 15:47:28 [WARNING]Failed to ping remote VPN Router!
If I open a regular command prompt and attempt to ping the VPN router it works so not understanding why the QuickVPN is unable to ping.
how I can troubleshoot this further. Makes me think the RV042 config is fine otherwise it would not work on a 3G connection. Something on the home PC or the home network. Not sure what to check.
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Mar 11, 2012
I've one RV042. I've configured VPN PPTP and it work (I've redirect port 1723 on router1 to rv042). If I can try to use quickVpn, client login and receive error "remote gateway is not responding". I have redirect port 60443 from router1 to rv042. Connection it's this: INTERNET-router1-RV042.
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Oct 29, 2011
I have been battling with my Cisco RV120W router and QuickVPN.Running Windows 7 Home PremiumPerformed a fresh install to factory out-of-box install for WindowsRemoved NortonDid NOT perform any windows updatesInstalled QuickVN version 1.2.4.1I have updated the firmware to the latest version (confirmed by cisco)I can connet to the router and have a stable connectionI can ping both the router IP and the shared file server IPWhen I enter the shared file server IP into the search field (e.g. \192.168.100.199) and press enter, I see a connection to "share", so I click on this and then see "FolderName" of my shared files. I click on this folder and I get a timed out error.When I enter the routers IP address into a browser (IE8 as factory installed) I get a timed out error also.In the past, I have installed all important and recommended updates for Windows and still get the same scenerioI have called cisco support and went through router settings, assigned them a VPN username, they log in and can access the files without issue (What the @#$$@#$)Cisco support spent plenty of time with me, but since they could access my network and since I could ping my devices, they had no other suggestions further.
I have this fresh factor out-of-box install. I know this is most likely something to do with my laptop that I am trying to use to connect to the network. I have Frontier as my ISP for home. I don't know if there is anything they are doing to interfere with my connection. I have tried to connect to the network via ComCast as well, with no luck.tell me if there is something I need to tweak in my Windows 7 settings?
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Mar 6, 2012
I have a Cisco RV120W connected to the internet. I have configured a QuickVPN user on the router, but I cannot connect via QuickVPN no matter on what PC I try (with firewall or without firewal, Windows XP, 7, ...). On the router it says the VPN user is connected, but on the client PC I receive remote gateway not responding. In the logs it says failed to ping remote VPN router. I tried changing all settings I could find on this forum, but the result stays the same (changed port to 60443, deleted all IKE and VPN policies, allowed ping, disabled fragmented packets etc...). None of all the settings seems to get any result.
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Oct 6, 2011
I got a RSV4000 router here with the latest firmware 1.3.3.5, trying to get the quick VPN client to connect.As far configurations go I have under WAN set the IP, subnetmask, DNS1, DNS2 and gateway. And under VPN I have created a client account with a password, created and then exported the Cert to my client PC.But when I attempt to connect, the QuickVPN software hangs for a few moments at "Connecting" and then fails; when the general error.I'm running this on Windows 7 x64.
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Sep 21, 2011
Today I purchased a RV042 wired router. I set the VPN connection but when I try to login using QuickVPN, get stucks in "Verifying network". I checked the logs:
2011/09/22 20:43:45 [STATUS]OS Version: Windows 7
2011/09/22 20:43:45 [STATUS]Windows Firewall Domain Profile Settings: ON
2011/09/22 20:43:45 [STATUS]Windows Firewall Private Profile Settings: OFF
[Code]...
From my side Im connected to a WRT54G2. VPN Passthrough enabled. Windows 7 Pro x64. No 3rd party AV or firewall. Windows Firewall disabled, also tried enabling it.
From the RV042 side it has a Static IP Address configured. DHCP server enabled. HTTPS enabled. UPnP disabled. L2TP disabled.Firewall disabled. Block WAN Requests disabled.
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