Cisco Routers :: RV042 - QuickVPN Error
Mar 11, 2012
I've one RV042. I've configured VPN PPTP and it work (I've redirect port 1723 on router1 to rv042). If I can try to use quickVpn, client login and receive error "remote gateway is not responding". I have redirect port 60443 from router1 to rv042. Connection it's this: INTERNET-router1-RV042.
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Oct 21, 2011
So have a RV042 VPN router that is directly connected to the ethernet port of our comcast cable modem.
If I connect to it using QuickVPN (1.4.2.1) from a PC that is connected using AT&T 3G Network it works fine!
If I connect to it using QuickVPN (1.4.2.1) from a different PC that is connected using home WiFi (linksys wrtxxx) then it fails. In the VPN log all I see is failure messages for ping.
2011/10/22 15:47:28 [WARNING]Failed to ping remote VPN Router!
If I open a regular command prompt and attempt to ping the VPN router it works so not understanding why the QuickVPN is unable to ping.
how I can troubleshoot this further. Makes me think the RV042 config is fine otherwise it would not work on a 3G connection. Something on the home PC or the home network. Not sure what to check.
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Sep 21, 2011
Today I purchased a RV042 wired router. I set the VPN connection but when I try to login using QuickVPN, get stucks in "Verifying network". I checked the logs:
2011/09/22 20:43:45 [STATUS]OS Version: Windows 7
2011/09/22 20:43:45 [STATUS]Windows Firewall Domain Profile Settings: ON
2011/09/22 20:43:45 [STATUS]Windows Firewall Private Profile Settings: OFF
[Code]...
From my side Im connected to a WRT54G2. VPN Passthrough enabled. Windows 7 Pro x64. No 3rd party AV or firewall. Windows Firewall disabled, also tried enabling it.
From the RV042 side it has a Static IP Address configured. DHCP server enabled. HTTPS enabled. UPnP disabled. L2TP disabled.Firewall disabled. Block WAN Requests disabled.
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Jun 28, 2011
I have router Linksys RV042 v1.2 with latest firmware Version: 1.3.13.02-tm. And I'm using QuickVPN v 1.4.1.2. I've setup VPN connection with values, below: But every time I'm trying to connect to router by VPN it always popup a window "Remote Gateway not responding".It occurs when I'm trying to connect to VPN behind other router, when I'm connected directly to Internet the connection is established.But I'm connecting to other networks using VPN and it's working properly (behind the same router), so I think it's problem with RV042 configuration but I don't now weher.
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Oct 1, 2012
I've been working on getting a client to Gateway configuration going for quite some time now. Had it working with a different Cisco single wan router that failed. The user replaced the router with an RV042 and we are trying to get the QuickVPN to once again connect to the router as it did before the replacement. Previously we did connect successfully with Windows 7 clients.
Router: RV042 v3 firmware 4.0.4.02-tm Quickvpn version 1.4.2.1
what i keep getting in the log is the following :
2012/10/02 12:55:07 [STATUS]OS Version: Windows Vista
2012/10/02 12:55:07 [STATUS]Windows Firewall Domain Profile Settings: ON
2012/10/02 12:55:07 [STATUS]Windows Firewall Private Profile Settings: ON
[Code].....
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Feb 10, 2013
A client of mine has a Cisco RV042 Router. I've configured it to run VPN and it works, sort of. Some clients can connect, others can't, for no discernible reason.
Specific machine issues are Windows 7 x64 or x86, Quick VPN latest release, unobtrusive (Avast or Microsoft Security Essentials) security, etc. 2 separate machines on the same home remote network, 1 can connect just fine, the other can't. My laptop (Win7 x64) connects just fine, one of my techs can connect OK, the IT support guy that works for this client can connect.
Particulars of the router: Firmware version: v4.0.4.02; PID VID : RV042 V03; Firmware MD5 Checksum : 1f84d8d0a2a8b99f9bfa4409e64547aa
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Nov 15, 2011
I have a RV042 router setup with Client to gateway VPN access, and am connecting with a W7 PC running QuickVPN. We have many PC's that already have the standard CiscoVPN client on them, is it possible to configure the RV042 to allow these clients to conenct? I'm not sure how to get the Mutual authentication to work, or how to import the PEM certificiate into that client. It seems to allow it to import, but I can never select it.
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Nov 15, 2012
I used to have the problem where QuickVPN keeps on trying to verify the network because the RV042 cannot get the final ping to the client.I then bought a RV042 HW version 3 on the VPN side and I installed RV042's at the clients as well.This may look like overkill but believe me, it gives peace of mind, it made things a whole lot better, everybody happy.I am going to set up tunnels but for the time being the clients use QuickVPN. The above setup is all good if people access the vpn from the same source.
I now have a problem where one of our people is in Vietnam and she cannot access the vpn due to the "verifying network" loop.Looking at the log everything looks great, I compared a successful connect with an unsuccessful one and the logs are identical.The only difference is that the final ping is blocked (recorded in the QuickVPN log on the client side).The client uses W7 with firewall on.No need to repeat suggestions, such as turing printer sharing off, I have been through all that. isn't this simply caused by the ISP in Vietnam blocking pings ?
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Nov 15, 2010
So here is my issue. I have two sites, each with a Linksys RV042 on thier site.
Site 1:
External: 142.142.142.142
Internal: 192.168.25.0/24
Site 2:
External: 143.143.143.143
Internal: 192.168.26.0/24
We have setup a site-to-site VPN between these sites, and all traffic is running back and forth without isse.
At Site 1 we have configured the Client VPN for use with the QuickVPN software. Again, for site 1, this is not an issue. We are able to access all internal resources at Site 1 without issue (expect for some DNS related problems).
The problem that we have is attempting to access Site 2 resources via the QuickVPN connection at Site 1. Even though they are not suppose to exist, we are able to ping 192.168.26.1-6 (which are ghost addresses likely created by the RV042's) but no actual systems on at Site 2.
I have added the Client VPN connection at Site 2, but it has the same problem accessing resources at Site 1.
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Jan 27, 2012
I am setting up remote access using an RV042 router. Using quickvpn or a client-to gateway vpn and shrewsoft client, I can only access/ping the LAN side of the remote router and one machine on the remote network. The PPTP server and native Windows 7 connection provide access to all machines on the remote network.I have 2 possible reasons for this and would like to find the real reason:
1) The remote RV042 is behind another router, and that router restricts access other than the PPTP traffic.
2) The VPN tunnels other than PPTP only allow access to the remote LAN side of the router and remote machines that have the remote router defined as their gateway in the IP configuration.
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Aug 3, 2012
a client of mine has a RV042 and uses it to work off site via PPTP server. It all worked fine until Friday, when it all of the sudden started spitting 619 errors saying the port was closed. The client laptop is a Window 7 Pro machine and we use the Windows VPN client to connect. I made no changes to router or client. I disabled the firewall on the client for one connection try, just to make sure and the outcome was the same. The setup of the PPTP server on router and the VPN connection on the client were so simple when I did it initially, that I'm now kinda lost and don't know how to troubleshoot it.We switched from QuickVPN to PPTP because we had a bunch of issues with QuickVPN and Windows 7 client is much faster.
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Sep 4, 2011
At this moment I'm trying to connect 2 router rv042 and i received the following error message
(g2gips0) #23: ERROR: asynchronous network error report on eth1 for message to 190.199.164.144 port 500, complainant 190.199.164.144: Connection refused [errno 146, origin ICMP type 3 code 3 (not authenticated)]
in the other router i don't see any error . what would be the problem.
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Mar 4, 2013
We have in our business some RV042 with Cisco ProtectLink Webfiltering. Until now we do not had any problem of activate the licence and it works has we axpected.
But the two last time that we went through the install procedure outlined in the ProtectLink Gateway install manual, the both RV042 do not run the service, we do not know why... So we have decide to stop buy and sold them until we find a solution.
The firmware install are the last one.
When I try to activate the product again, it shows as "Already registered". Trend has no idea why it won't work. They said Cisco sold the license, so try their support.
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Oct 28, 2011
I'm running Cisco QuickVPN on a clients laptop (Windows 7). Windows firewall is disabled because McAfee SaaS is running.I sometimes have the issue that the initial connection attempt comes back with "Gateway not respoding" during the network verification process. You close the program, you open it again and it works. Sometimes it takes 2 or 3 tries. Today I have the issue that my client tried it like 20 times including several reboots and it's just not working. I tried it from my own computer and it connected fine on the 2nd try.I'm thinking that it might be time-out thing, that the VPN client doesn't receive a response fast enough? I know my clients home internet is darn slow.
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Sep 24, 2006
my office network is running using a Linksys Router RV042 and at home i have a Linksys Router BEFVP41. i'm trying to setup a QuickVPN from home to my office but having problems. both routers have different LAN IPs. the firmware version for my two routers are listed belowRV042 - ver. 1.3.7.4BEFVP41 - ver. 1.02.00?
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Apr 2, 2012
what exactly is QuickVPN?Is it a IPSec VPN?Is it a PPTP?Is it a SSLVPN?can I resolve my local hostnames? That means, can I configure a lokal DNS Server?
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Aug 22, 2011
The PPTP client from Windows 7 is not working with this router; therefore I would like to try the quickvpn.Is there any paper from Cisco explaining how to setup the RV120W for quickvpn ?
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Oct 29, 2011
I have been battling with my Cisco RV120W router and QuickVPN.Running Windows 7 Home PremiumPerformed a fresh install to factory out-of-box install for WindowsRemoved NortonDid NOT perform any windows updatesInstalled QuickVN version 1.2.4.1I have updated the firmware to the latest version (confirmed by cisco)I can connet to the router and have a stable connectionI can ping both the router IP and the shared file server IPWhen I enter the shared file server IP into the search field (e.g. \192.168.100.199) and press enter, I see a connection to "share", so I click on this and then see "FolderName" of my shared files. I click on this folder and I get a timed out error.When I enter the routers IP address into a browser (IE8 as factory installed) I get a timed out error also.In the past, I have installed all important and recommended updates for Windows and still get the same scenerioI have called cisco support and went through router settings, assigned them a VPN username, they log in and can access the files without issue (What the @#$$@#$)Cisco support spent plenty of time with me, but since they could access my network and since I could ping my devices, they had no other suggestions further.
I have this fresh factor out-of-box install. I know this is most likely something to do with my laptop that I am trying to use to connect to the network. I have Frontier as my ISP for home. I don't know if there is anything they are doing to interfere with my connection. I have tried to connect to the network via ComCast as well, with no luck.tell me if there is something I need to tweak in my Windows 7 settings?
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Dec 11, 2011
I've deployed a WRVS4400N router at one of my clients, however I'm unable to access resources on his network via DNS. I was hoping to use the router for DNS resolution, however when I connect via VPN, I can only connect to shares via IP address.
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Mar 6, 2012
I have a Cisco RV120W connected to the internet. I have configured a QuickVPN user on the router, but I cannot connect via QuickVPN no matter on what PC I try (with firewall or without firewal, Windows XP, 7, ...). On the router it says the VPN user is connected, but on the client PC I receive remote gateway not responding. In the logs it says failed to ping remote VPN router. I tried changing all settings I could find on this forum, but the result stays the same (changed port to 60443, deleted all IKE and VPN policies, allowed ping, disabled fragmented packets etc...). None of all the settings seems to get any result.
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Oct 6, 2011
I got a RSV4000 router here with the latest firmware 1.3.3.5, trying to get the quick VPN client to connect.As far configurations go I have under WAN set the IP, subnetmask, DNS1, DNS2 and gateway. And under VPN I have created a client account with a password, created and then exported the Cert to my client PC.But when I attempt to connect, the QuickVPN software hangs for a few moments at "Connecting" and then fails; when the general error.I'm running this on Windows 7 x64.
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Aug 10, 2010
I did upgrade to WiSM from v5.1 to V6 then i see this log %WCP-3-KEEPALIVE_LOST: wcp_controller_server.c:1763 Lost keepalives from Cat 6K Supervisor.
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Sep 11, 2011
I have a RV082 in the corporate office, and several remote people connecting to it using QuickVPN through a variety of clients (XP and Windows 7). As of today, they are all now seeing the "Remote Gateway is not responding - disconnect or wait" message. Checking through the logs on some of the remote clients, I see the "Failed to ping the remote router" message several times, followed by the "Ping was blocked, which can be caused by an unexpected disconnect." message.
The odd thing is that everyone has been running very well over the past 2-3 weeks - most people with 8+ hours of solid connectivity. We made no changes to the clients, nor to the remote router in the corporate office.
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Oct 11, 2011
I just bought a RV220W for my small company. I have read everywhere that this model come with 25 license for QuickVPN/IPsec.But when I tried to create all my account I had a bad surprise. The firmware tell me that the maximum number of user that I can create is 10! I dont see anywhere in the firmware where I can upgrade for another licence. I have the last firmware.
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Oct 11, 2011
When I use QuickVPN under XP, I connect to my RVS4000 without problems. When I switch to new computer running Windows 7 and V4.2.1 QuickVPN I can get all the way to Verifying Network. Then I get the message that: "The remote gateway is not responding. Do you want to wait?" - repeatedly. The icon in the tool bar remains with a red slash and I am unable to ping devices on the lan side of the router. However, when I check the VPN Summary on the router, I see that it thinks I'm connected. When I check the VPN log I see that I am not:
Oct 12 10:27:53 - Configuration changed!
Oct 12 10:28:33 - Configuration changed!
Oct 12 10:28:34 - [VPN Log]: added connection description "ValR_rw_rw"
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I've disabled MS Security Essentials and made sure the Firewall is on. IPSec Policy Agent and IKE and AuthIP IPSec Keying Modules services are both started. I've created a rule to allow QuickVPN throught the firwall in and out and a rule to let traffic on 443 and 60443 UDP and TCP through the Firewall.
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Jan 15, 2013
have a Cisco RV120W and I need setup a Quick VPN user, however i can't enable this user.I have Remote Management enable, access type All Ip Address and port number 443.
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May 15, 2013
I want to ask if is possible to configure the RV180 behind my DSL Router to connect using QuickVPN. First I tried to connect to the PPTP server and worked fine, but when I tried to connect using QickVPN, seems to connect but when the client says "verifying network" after a while appears the message "network not responding..."
In my DSL-Router forwared this ports: UDP: 500,4500,443,60443 - TCP: 443,60443 (i don't know if tcp ports are needed but I opened for testing) and allowed protocol ESP (comes with the rule to allow IPSEC-L2TP)
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Jan 1, 2012
I am trying to install a Cisco VPN Router RV120W behind this router. I have setup the Cisco and can access the internet from the device. I also setup the Actiontec router with the DMZ host as the Cisco router. When I try to connect to the VPN tunnel however I connect but receive an "Gateway is not responding" error message after 30sec. Is there anything else I need to setup on the actiontec router to allow VPN passthough or something like that?
Actiontec Lan IP: 192.168.1.1
Cisco Wan IP: 192.168.1.2
Cisco Wan SN: 255.255.255.0
Cisco Wan Gateway: 192.168.1.1
Cisco WAN DNS: 192.168.1.1
71.250.0.12
Cisco Lan IP: 192.168.20.1
Edit: I have also tried this connection from a Windows 7 Pro with Firewall enabled and also Windows XP with the same error.
Quick VPN log:
2011/12/30 00:05:58 [STATUS]OS Version: Windows 7
2011/12/30 00:05:58 [STATUS]Windows Firewall Domain Profile Settings: ON
2011/12/30 00:05:58 [STATUS]Windows Firewall Private Profile Settings: ON
2011/12/30 00:05:58 [STATUS]Windows Firewall Private Profile Settings: ON
2011/12/30 00:06:10 [STATUS]OS Version: Windows 7
2011/12/30 00:06:10 [STATUS]Windows Firewall Domain Profile Settings: ON (code )
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Mar 10, 2013
I have a problem with my RV110W router. I would like to setup Quick VPN access. Manual is quite straightforward: enable management, create users, install client and that's all, should be working. But NOT. it does not work.
Remote Management is enabled on port 8080. Should it be changed to 443 as required for QVPN? Or it does not matter. Is it ok, to have management on 8080 and QVPN on 443?
I have tried to connect via QVPN Client ver. 1.4.1.2. Of course ip as well as user and pass has been changed. I tried to change management port to 443, but first:
1. i was not able to access management console at all
2. QVPN - still did not work
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Dec 19, 2011
Using QuickVPN from one RV220W to another RV220W I cannot access the Webpage of the remote router. Goes to "CERTIFICATE NOT VALID" then click through that, and the the login page will not come up. Sceen flashes a hint of blue background, then turns white, then just sits there saying "Waiting for response from ???.???.QuickVPN will sucessfully connect and I can use all computers behind the router. Just cannot access the Webpage of the remote router. I can access the Webpage of the local router.Also, when I hookup using QuickVPN from an "Internet Cafe" that is using a Netgear router. I can then access the webpage on both remote routers (of course, depending on whom I QuickVPN'd into at the time).
Location #1
Office #1
RV220W: RV220W-A-K9-NA SER: SER15140314Firmware: 1.0.3.5
IP: 192.168.63.1
Location #2
Office #2
RV220W: RV220W-A-K9-NA SER: SER151600R2
Firmware: 1.0.3.5
IP: 192.168.2.1
I have called Cisco on this with no luck. They said to update my JAVA. I am currently JRE 6 Release 30 and still no luck. The Log files reveal nothing and are darn near unreadable since there is no line breaks in the log file. Have to manually edit the log to pick stuff out.
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Dec 22, 2011
I want to connect from a Linux station to RV082, is it possible? What software can I use and with what configuration?
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Jun 4, 2013
I have a doubt. What I have to configure in my RV180 to make a VPN connection with Qvpn client. I created the user and if try to connect from the client I've recieved the message that is connected, but if I try to ping the RV180 local ip answer, but if I try to ping any other IP address of the VPN I can't. I think I would have something misconfigured but I don't know what is it.
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Sep 21, 2011
Is there a safe way to use the Cisco VPN Client (V5.x) and Cisco Quick VPN (V1.4.1.2) on the same Windows PC? I need to access my office RVS4000 and my customer's PIX 506 from the same laptop (but not at the same time).
Perhaps I should be asking "Is there a single Windows VPN client that works with both the Cisco RVS4000 and Cisco PIX 506? I have seen these questions asked on various forums but have yet to see a definitive answer.
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