Cisco Routers :: RV042 QuickVPN / Gateway Not Responding
Jun 28, 2011
I have router Linksys RV042 v1.2 with latest firmware Version: 1.3.13.02-tm. And I'm using QuickVPN v 1.4.1.2. I've setup VPN connection with values, below: But every time I'm trying to connect to router by VPN it always popup a window "Remote Gateway not responding".It occurs when I'm trying to connect to VPN behind other router, when I'm connected directly to Internet the connection is established.But I'm connecting to other networks using VPN and it's working properly (behind the same router), so I think it's problem with RV042 configuration but I don't now weher.
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Oct 28, 2011
I'm running Cisco QuickVPN on a clients laptop (Windows 7). Windows firewall is disabled because McAfee SaaS is running.I sometimes have the issue that the initial connection attempt comes back with "Gateway not respoding" during the network verification process. You close the program, you open it again and it works. Sometimes it takes 2 or 3 tries. Today I have the issue that my client tried it like 20 times including several reboots and it's just not working. I tried it from my own computer and it connected fine on the 2nd try.I'm thinking that it might be time-out thing, that the VPN client doesn't receive a response fast enough? I know my clients home internet is darn slow.
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Jan 1, 2012
I am trying to install a Cisco VPN Router RV120W behind this router. I have setup the Cisco and can access the internet from the device. I also setup the Actiontec router with the DMZ host as the Cisco router. When I try to connect to the VPN tunnel however I connect but receive an "Gateway is not responding" error message after 30sec. Is there anything else I need to setup on the actiontec router to allow VPN passthough or something like that?
Actiontec Lan IP: 192.168.1.1
Cisco Wan IP: 192.168.1.2
Cisco Wan SN: 255.255.255.0
Cisco Wan Gateway: 192.168.1.1
Cisco WAN DNS: 192.168.1.1
71.250.0.12
Cisco Lan IP: 192.168.20.1
Edit: I have also tried this connection from a Windows 7 Pro with Firewall enabled and also Windows XP with the same error.
Quick VPN log:
2011/12/30 00:05:58 [STATUS]OS Version: Windows 7
2011/12/30 00:05:58 [STATUS]Windows Firewall Domain Profile Settings: ON
2011/12/30 00:05:58 [STATUS]Windows Firewall Private Profile Settings: ON
2011/12/30 00:05:58 [STATUS]Windows Firewall Private Profile Settings: ON
2011/12/30 00:06:10 [STATUS]OS Version: Windows 7
2011/12/30 00:06:10 [STATUS]Windows Firewall Domain Profile Settings: ON (code )
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Nov 19, 2012
I have a RV180 router and i am trying to use the Quick VPN Client version 1.4.2.1. It works fine on my Windows 7 pc, and worked successfully once on the windows XP sp3 pc. But now the XP pc will not work.
What looks strange is in the VPN Client Connection Status on the router I see the status is Online, however the XP pc will not ping anything on the network or connect to the RDP pc i want. The QuickVPN Client hangs on "Verifying Network".
I tried the suggestions i saw online:
Disabling Firewall
Enabling Firewall
Making user name shorter
Allowing for PING on WAN (replies all come back fast)
Reboot Router
Upgraded firmware to 1.0.1.9
I did not adjust the MTU rate as i was not sure what to change it too. AV is AVG 2012.
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Apr 4, 2012
I am trying to connect with QuickVPN to my RVS4000 in another location. I get this message: "The remote gateway is not responding. Do you want to wait?'
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Oct 2, 2012
We have 2 remote locations that are connecting to a server at our home location. Each remote computer uses quickvpn utility to establish a vpn with the home location. Our problem is that sometimes the vpn disconnects while we are working in remote desktop on server 2008. Luckily our sessions in remote desktop stay put but we lose the vpn connection. Most of the time we get a message that the remote gateway is not responding. Our dsl internet connection seems to work and we have previously had no trouble with connecting to the home location. We have 3 computers that connect simultaneously to the server at each remote location and sometimes one computer will stay connected while others disconnect.
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Jan 27, 2012
I am setting up remote access using an RV042 router. Using quickvpn or a client-to gateway vpn and shrewsoft client, I can only access/ping the LAN side of the remote router and one machine on the remote network. The PPTP server and native Windows 7 connection provide access to all machines on the remote network.I have 2 possible reasons for this and would like to find the real reason:
1) The remote RV042 is behind another router, and that router restricts access other than the PPTP traffic.
2) The VPN tunnels other than PPTP only allow access to the remote LAN side of the router and remote machines that have the remote router defined as their gateway in the IP configuration.
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Oct 21, 2011
So have a RV042 VPN router that is directly connected to the ethernet port of our comcast cable modem.
If I connect to it using QuickVPN (1.4.2.1) from a PC that is connected using AT&T 3G Network it works fine!
If I connect to it using QuickVPN (1.4.2.1) from a different PC that is connected using home WiFi (linksys wrtxxx) then it fails. In the VPN log all I see is failure messages for ping.
2011/10/22 15:47:28 [WARNING]Failed to ping remote VPN Router!
If I open a regular command prompt and attempt to ping the VPN router it works so not understanding why the QuickVPN is unable to ping.
how I can troubleshoot this further. Makes me think the RV042 config is fine otherwise it would not work on a 3G connection. Something on the home PC or the home network. Not sure what to check.
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Mar 11, 2012
I've one RV042. I've configured VPN PPTP and it work (I've redirect port 1723 on router1 to rv042). If I can try to use quickVpn, client login and receive error "remote gateway is not responding". I have redirect port 60443 from router1 to rv042. Connection it's this: INTERNET-router1-RV042.
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Sep 21, 2011
Today I purchased a RV042 wired router. I set the VPN connection but when I try to login using QuickVPN, get stucks in "Verifying network". I checked the logs:
2011/09/22 20:43:45 [STATUS]OS Version: Windows 7
2011/09/22 20:43:45 [STATUS]Windows Firewall Domain Profile Settings: ON
2011/09/22 20:43:45 [STATUS]Windows Firewall Private Profile Settings: OFF
[Code]...
From my side Im connected to a WRT54G2. VPN Passthrough enabled. Windows 7 Pro x64. No 3rd party AV or firewall. Windows Firewall disabled, also tried enabling it.
From the RV042 side it has a Static IP Address configured. DHCP server enabled. HTTPS enabled. UPnP disabled. L2TP disabled.Firewall disabled. Block WAN Requests disabled.
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Oct 1, 2012
I've been working on getting a client to Gateway configuration going for quite some time now. Had it working with a different Cisco single wan router that failed. The user replaced the router with an RV042 and we are trying to get the QuickVPN to once again connect to the router as it did before the replacement. Previously we did connect successfully with Windows 7 clients.
Router: RV042 v3 firmware 4.0.4.02-tm Quickvpn version 1.4.2.1
what i keep getting in the log is the following :
2012/10/02 12:55:07 [STATUS]OS Version: Windows Vista
2012/10/02 12:55:07 [STATUS]Windows Firewall Domain Profile Settings: ON
2012/10/02 12:55:07 [STATUS]Windows Firewall Private Profile Settings: ON
[Code].....
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Feb 10, 2013
A client of mine has a Cisco RV042 Router. I've configured it to run VPN and it works, sort of. Some clients can connect, others can't, for no discernible reason.
Specific machine issues are Windows 7 x64 or x86, Quick VPN latest release, unobtrusive (Avast or Microsoft Security Essentials) security, etc. 2 separate machines on the same home remote network, 1 can connect just fine, the other can't. My laptop (Win7 x64) connects just fine, one of my techs can connect OK, the IT support guy that works for this client can connect.
Particulars of the router: Firmware version: v4.0.4.02; PID VID : RV042 V03; Firmware MD5 Checksum : 1f84d8d0a2a8b99f9bfa4409e64547aa
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Nov 15, 2011
I have a RV042 router setup with Client to gateway VPN access, and am connecting with a W7 PC running QuickVPN. We have many PC's that already have the standard CiscoVPN client on them, is it possible to configure the RV042 to allow these clients to conenct? I'm not sure how to get the Mutual authentication to work, or how to import the PEM certificiate into that client. It seems to allow it to import, but I can never select it.
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Nov 15, 2012
I used to have the problem where QuickVPN keeps on trying to verify the network because the RV042 cannot get the final ping to the client.I then bought a RV042 HW version 3 on the VPN side and I installed RV042's at the clients as well.This may look like overkill but believe me, it gives peace of mind, it made things a whole lot better, everybody happy.I am going to set up tunnels but for the time being the clients use QuickVPN. The above setup is all good if people access the vpn from the same source.
I now have a problem where one of our people is in Vietnam and she cannot access the vpn due to the "verifying network" loop.Looking at the log everything looks great, I compared a successful connect with an unsuccessful one and the logs are identical.The only difference is that the final ping is blocked (recorded in the QuickVPN log on the client side).The client uses W7 with firewall on.No need to repeat suggestions, such as turing printer sharing off, I have been through all that. isn't this simply caused by the ISP in Vietnam blocking pings ?
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Apr 11, 2013
I have two Cisco RV042 Routers, they are being used to connect two offices, i have created a standard gateway to gateway connection, fixed public ip addresses on both sides and everything works fine, except when the tunnel gets disconnected, it does not connect back automatically, i have to log into either router console and click the connect button to get the tunnel working again, this is really annoying since it happens once or twice a day at least.
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Nov 15, 2010
So here is my issue. I have two sites, each with a Linksys RV042 on thier site.
Site 1:
External: 142.142.142.142
Internal: 192.168.25.0/24
Site 2:
External: 143.143.143.143
Internal: 192.168.26.0/24
We have setup a site-to-site VPN between these sites, and all traffic is running back and forth without isse.
At Site 1 we have configured the Client VPN for use with the QuickVPN software. Again, for site 1, this is not an issue. We are able to access all internal resources at Site 1 without issue (expect for some DNS related problems).
The problem that we have is attempting to access Site 2 resources via the QuickVPN connection at Site 1. Even though they are not suppose to exist, we are able to ping 192.168.26.1-6 (which are ghost addresses likely created by the RV042's) but no actual systems on at Site 2.
I have added the Client VPN connection at Site 2, but it has the same problem accessing resources at Site 1.
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Jul 27, 2010
Router is a version 1.1 running with sw version V1.1.13-ETSI
Quick VPN is sw version Ver 1.4.1.2
The issue is that I can't connect due to that i cant ping the internal IP, get this error message in the QVPN log [WARNING]Failed to ping remote VPN Router![URL]I have disable the "Block WAN Request" and it is possible to ping the router on the external site.So as I see it, the router blocks for ping on the internal IP via QVPN, what have I done wrong?
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Aug 30, 2011
I've just set-up one of the RV220W VPN solutions. This worked fine for a while, but now it reports the remote gateway is not responding. Other clients can connect, but not the computer I'm using at home.
Log file reports:
2011/08/31 21:10:31 [STATUS]Success to connect.
2011/08/31 21:10:31 [STATUS]Tunnel is configured. Ping test is about to start.
2011/08/31 21:10:31 [STATUS]Verifying Network...
[code]...
I've tried the most common stuff. Enabling ICMP, checked that remote administration runs on port 443, changed MTU to 1400 manually, It allows fragmented packages too. Checked that IKE and IP Sec services are running. I've also tried both with windows firewall ON and OFF. A colleague of mine had the same problem in the same time frame as me, but after a while - he suddenly was able to connect. I still can't!!
Firmware Version: 1.0.2.4
Edit: IP is not real.
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Mar 31, 2013
I've got half a dozen RV042 routers in various locations. They are running v4.0.0.07. Seemingly randomly, I got the 502 Bad GatewayThe CGI was not CGI/1.1 compliant. error when attempting to log into the web interface with google chrome (same with IE too). This happens from the LAN side. I actually didn't notice it until my Opsview monitoring software threw up a critical when it didn't get an http response. The router is otherwise actually working just fine.Since the first occurrence, more of my routers have developed the same error.
I've tried different browsers, clearing caches, though I'm not surprised those efforts were fruitless, as there is clearly a problem even when no browser is involved (nagios). The nagios http check also returns a 502 Bad Gateway.
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Aug 29, 2011
I set up an RV042 as a VPN gateway for a client a year ago. It is running firmware 1.3.12.19-tm (Feb 13 2009 13:03:21). I created a new certificate. When I download the client certificate, It comes as a .zip file. One the can not be opened by a zip utlity (windows, Winzip or 7 zip). It looks like I can just rename the file to a .pem file, but I want to make sure that is right. They were getting QuickVPN timeouts, but that looks like it was fixed in 1.3.13.
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Apr 11, 2012
I have RV042 on my remote network, i have problems with VPN connection , user can connect to RV042 but only inside IPs that can ping from vpn user.Is it any way to make the traffic from Rv042 will back to RV042 . maybe with nat.. in example below 192.168.5.100 is my lan IP from my DSL dhcp, and 172.27.0.20 ip on remote, traffic not back to my pc/vpn client, what i want is to translate 192.168.5.100 to RV042 LAN ip address
1485: ICMP echo request (len 32 id 256 seq 29) 192.168.5.100 > 172.27.0.20
1486: ICMP echo reply (len 32 id 256 seq 29) 172.27.0.9 > 192.168.5.100
1487: ICMP echo request (len 32 id 256 seq 30) 192.168.5.100 > 172.27.0.20
1488: ICMP echo reply (len 32 id 256 seq 30) 172.27.0.9 > 192.168.5.100
[code]....
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Apr 7, 2013
I am trying to setup the following. We have an RV042 Router and are using it as our gateway at the office. In the office we are using a Windows Domain abc.lan with DHCP of 10.0.0 - 10.0.0.254. The Router/Gateway is setup with a Static IP of 10.0.0.100.A couple of our office employees would like to work from home via VPN using their laptops. With the many options available for this router, I am not clear as to which options and what settings I should set.
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Aug 8, 2011
I am setting up a dual WAN network in our small business office and I am confussed on the set up of the RV042.
On WAN1 I have a satellite modem connected
On WAN2 I have a cradlepoint CTR35 Router with a verizon aircard
The satellite has lag issues and will drop out during poor weather but has a 17GB dowload limit. The verizon aircard has only 5GB download limit but normally works in poor weather. Code...
Do I select obtain DNS automatically on both WAN1 and 2? Do I set this up as a gateway or a router?
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Feb 18, 2013
Comcast installed a new fiber 10M EDI internet connection in our facility the other day and found out it is our responsibility to provide a layer 3 gateway to map the internet connection to the 14 public IP addresses they assigned to us. We are using RV042 for our existing networks with a T1 we had.
Will the RV042 provide the gateway function to route the single IP address comcast provided to the 15 public IP addresses? If so , can you provide the configuration example on this process?
Comcast EDI Connection ---> ???????? ----> 14 Static External Addresses
Interconnect Block 51.235.227.60 / 255.255.255.252.Comcast Gateway is 51.235.227.61Clear Layer 3 device WAN interface: 51.235.227.62
Usable IP Block 51.235.227.96/28Mask: 255.255.255.240Usable Addresses: 51.235.227.97 - 51.235.227.110
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Jun 9, 2012
I'm trying to set up a RV042 to do the following:
1) Block all WAN connections, except for:
2) Allow all port 80 connections, and forward to 10.4.20.60
3) Allow all port 443 connections, and forward to 10.4.20.60
4) Allow port 22 connections from specific IP addresses, and forward to 10.4.20.60
5) After a remote client has connected using Client to Gateway VPN, allow that remote client to access anything on the LAN
I'm able to do #1-4 above, but I can't get #5 to work. Or I can get #5 to work, but can't implement the restrictions I need in #1-4. Attached are some relevant screenshots. I think the problem is that I have Forwarding rules set up that require me to have a firewall rule to Deny All Traffic from WAN1 (unless I'm specifically allowing it). In the Access Rules screenshot, rule #6 is the problem. If I enable it (thereby denying all WAN1 traffic), then VPN clinents can't access anything on the LAN. However if disable this rule, VPN clinents can access anything on the LAN, but the firewall also opens up all outside connections to SSH, since that's set up in the Forwarding rules. I would have thought that once a remote client is connected using client to gateway VPN, then that client is considered to be on the LAN, as far as the firewall is concerned. Thus a firewall rule (like #6) that is specified for WAN1 shouldn't effect remote VPN clients.
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Oct 3, 2012
I have a RV042 router. The problem that I am having with it is that the DHCP is giving out the wrong Default Gateway and DNS Server. There is no option to change the DHCP server IP on any of the settings pages on the router. I am begining to think that there might not be a way to do it. I see that there is an option for the DNS under the DHCP page but the Public IP that is being handed out is not the one on that page. I also have 2 WAN connections hooked up as well a DSL link and a Cable link (the cable link is the primary one).
The following information is provided in an effort to resolve this issue:
IP of Router 10.0.0.2
IP of DHCP Server (the one that is being handed out):10.0.0.1
IP of DNS (the one that is being handed out): 10.0.0.11
What I want to it be.
IP of Router: 10.0.0.2
IP of DHCP 10.0.0.2
IP of DNS 10.0.0.2
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Sep 13, 2012
config setup
protostack=netkey
klipsdebug=none
[Code]....
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Jul 11, 2012
My two RV042 , one at home and the other one at my working site, constantly lost VPN connection after successfully connected.Both Firmware are identical. [code]
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Feb 8, 2011
we do have 2 Rv042, one in my office and one in my house.. in the office we do have static ip and at home none.. question is can i connect the two RV042?
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Mar 22, 2011
I have some problems in my network with Gateway to Gateway Vpn Connection using two Rv042 routers.
I cannot ping the computers with static ip configuration.
In local an remote computers who have DHCP ip configuration i can ping each other .
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Apr 6, 2013
i am trying to setup a vpn Gateway To Gateway when i setup the vpn i can ping the 2 rv042 i cant see any computer in the network places when there comect we need to see the computer in the network places so are pos will run?
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Sep 24, 2006
my office network is running using a Linksys Router RV042 and at home i have a Linksys Router BEFVP41. i'm trying to setup a QuickVPN from home to my office but having problems. both routers have different LAN IPs. the firmware version for my two routers are listed belowRV042 - ver. 1.3.7.4BEFVP41 - ver. 1.02.00?
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May 8, 2013
What this error means from a Cisco VPN client when trying to connect to a ASA 5510?
VPN Error
VPN gateway not responding (waiting for Msg 2)
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