Cisco Routers :: QuickVPN RV042 V03 Some Users Connect Others Can't
Feb 10, 2013
A client of mine has a Cisco RV042 Router. I've configured it to run VPN and it works, sort of. Some clients can connect, others can't, for no discernible reason.
Specific machine issues are Windows 7 x64 or x86, Quick VPN latest release, unobtrusive (Avast or Microsoft Security Essentials) security, etc. 2 separate machines on the same home remote network, 1 can connect just fine, the other can't. My laptop (Win7 x64) connects just fine, one of my techs can connect OK, the IT support guy that works for this client can connect.
Particulars of the router: Firmware version: v4.0.4.02; PID VID : RV042 V03; Firmware MD5 Checksum : 1f84d8d0a2a8b99f9bfa4409e64547aa
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Mar 14, 2012
I have a RV042 and have set it up for VPN Client access using the QuickVPN client to connect my remote users. I discovered today that I cannot have two users connect in at the same time. Both users are in the same remote office. They can connect individually with no problem but if one is connected and the other tries connect also the second user gets a message the gateway is not responding. They are both running Win XP PRo SP3.
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Mar 15, 2012
I have a RV042 and have set it up for VPN Client access using the QuickVPN client to connect my remote users. I discovered today that I cannot have two users connect in at the same time. Both users are in the same remote office. They can connect individually with no problem but if one is connected and the other tries connect also the second user gets a message the gateway is not responding. They are both running WinXPPRo SP3.
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Oct 21, 2011
So have a RV042 VPN router that is directly connected to the ethernet port of our comcast cable modem.
If I connect to it using QuickVPN (1.4.2.1) from a PC that is connected using AT&T 3G Network it works fine!
If I connect to it using QuickVPN (1.4.2.1) from a different PC that is connected using home WiFi (linksys wrtxxx) then it fails. In the VPN log all I see is failure messages for ping.
2011/10/22 15:47:28 [WARNING]Failed to ping remote VPN Router!
If I open a regular command prompt and attempt to ping the VPN router it works so not understanding why the QuickVPN is unable to ping.
how I can troubleshoot this further. Makes me think the RV042 config is fine otherwise it would not work on a 3G connection. Something on the home PC or the home network. Not sure what to check.
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Mar 11, 2012
I've one RV042. I've configured VPN PPTP and it work (I've redirect port 1723 on router1 to rv042). If I can try to use quickVpn, client login and receive error "remote gateway is not responding". I have redirect port 60443 from router1 to rv042. Connection it's this: INTERNET-router1-RV042.
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Sep 21, 2011
Today I purchased a RV042 wired router. I set the VPN connection but when I try to login using QuickVPN, get stucks in "Verifying network". I checked the logs:
2011/09/22 20:43:45 [STATUS]OS Version: Windows 7
2011/09/22 20:43:45 [STATUS]Windows Firewall Domain Profile Settings: ON
2011/09/22 20:43:45 [STATUS]Windows Firewall Private Profile Settings: OFF
[Code]...
From my side Im connected to a WRT54G2. VPN Passthrough enabled. Windows 7 Pro x64. No 3rd party AV or firewall. Windows Firewall disabled, also tried enabling it.
From the RV042 side it has a Static IP Address configured. DHCP server enabled. HTTPS enabled. UPnP disabled. L2TP disabled.Firewall disabled. Block WAN Requests disabled.
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Jun 28, 2011
I have router Linksys RV042 v1.2 with latest firmware Version: 1.3.13.02-tm. And I'm using QuickVPN v 1.4.1.2. I've setup VPN connection with values, below: But every time I'm trying to connect to router by VPN it always popup a window "Remote Gateway not responding".It occurs when I'm trying to connect to VPN behind other router, when I'm connected directly to Internet the connection is established.But I'm connecting to other networks using VPN and it's working properly (behind the same router), so I think it's problem with RV042 configuration but I don't now weher.
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Oct 1, 2012
I've been working on getting a client to Gateway configuration going for quite some time now. Had it working with a different Cisco single wan router that failed. The user replaced the router with an RV042 and we are trying to get the QuickVPN to once again connect to the router as it did before the replacement. Previously we did connect successfully with Windows 7 clients.
Router: RV042 v3 firmware 4.0.4.02-tm Quickvpn version 1.4.2.1
what i keep getting in the log is the following :
2012/10/02 12:55:07 [STATUS]OS Version: Windows Vista
2012/10/02 12:55:07 [STATUS]Windows Firewall Domain Profile Settings: ON
2012/10/02 12:55:07 [STATUS]Windows Firewall Private Profile Settings: ON
[Code].....
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Nov 15, 2011
I have a RV042 router setup with Client to gateway VPN access, and am connecting with a W7 PC running QuickVPN. We have many PC's that already have the standard CiscoVPN client on them, is it possible to configure the RV042 to allow these clients to conenct? I'm not sure how to get the Mutual authentication to work, or how to import the PEM certificiate into that client. It seems to allow it to import, but I can never select it.
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Nov 15, 2012
I used to have the problem where QuickVPN keeps on trying to verify the network because the RV042 cannot get the final ping to the client.I then bought a RV042 HW version 3 on the VPN side and I installed RV042's at the clients as well.This may look like overkill but believe me, it gives peace of mind, it made things a whole lot better, everybody happy.I am going to set up tunnels but for the time being the clients use QuickVPN. The above setup is all good if people access the vpn from the same source.
I now have a problem where one of our people is in Vietnam and she cannot access the vpn due to the "verifying network" loop.Looking at the log everything looks great, I compared a successful connect with an unsuccessful one and the logs are identical.The only difference is that the final ping is blocked (recorded in the QuickVPN log on the client side).The client uses W7 with firewall on.No need to repeat suggestions, such as turing printer sharing off, I have been through all that. isn't this simply caused by the ISP in Vietnam blocking pings ?
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Nov 15, 2010
So here is my issue. I have two sites, each with a Linksys RV042 on thier site.
Site 1:
External: 142.142.142.142
Internal: 192.168.25.0/24
Site 2:
External: 143.143.143.143
Internal: 192.168.26.0/24
We have setup a site-to-site VPN between these sites, and all traffic is running back and forth without isse.
At Site 1 we have configured the Client VPN for use with the QuickVPN software. Again, for site 1, this is not an issue. We are able to access all internal resources at Site 1 without issue (expect for some DNS related problems).
The problem that we have is attempting to access Site 2 resources via the QuickVPN connection at Site 1. Even though they are not suppose to exist, we are able to ping 192.168.26.1-6 (which are ghost addresses likely created by the RV042's) but no actual systems on at Site 2.
I have added the Client VPN connection at Site 2, but it has the same problem accessing resources at Site 1.
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Jan 27, 2012
I am setting up remote access using an RV042 router. Using quickvpn or a client-to gateway vpn and shrewsoft client, I can only access/ping the LAN side of the remote router and one machine on the remote network. The PPTP server and native Windows 7 connection provide access to all machines on the remote network.I have 2 possible reasons for this and would like to find the real reason:
1) The remote RV042 is behind another router, and that router restricts access other than the PPTP traffic.
2) The VPN tunnels other than PPTP only allow access to the remote LAN side of the router and remote machines that have the remote router defined as their gateway in the IP configuration.
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Mar 6, 2012
I have a Cisco RV120W connected to the internet. I have configured a QuickVPN user on the router, but I cannot connect via QuickVPN no matter on what PC I try (with firewall or without firewal, Windows XP, 7, ...). On the router it says the VPN user is connected, but on the client PC I receive remote gateway not responding. In the logs it says failed to ping remote VPN router. I tried changing all settings I could find on this forum, but the result stays the same (changed port to 60443, deleted all IKE and VPN policies, allowed ping, disabled fragmented packets etc...). None of all the settings seems to get any result.
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May 15, 2013
I want to ask if is possible to configure the RV180 behind my DSL Router to connect using QuickVPN. First I tried to connect to the PPTP server and worked fine, but when I tried to connect using QickVPN, seems to connect but when the client says "verifying network" after a while appears the message "network not responding..."
In my DSL-Router forwared this ports: UDP: 500,4500,443,60443 - TCP: 443,60443 (i don't know if tcp ports are needed but I opened for testing) and allowed protocol ESP (comes with the rule to allow IPSEC-L2TP)
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Oct 28, 2011
I'm running Cisco QuickVPN on a clients laptop (Windows 7). Windows firewall is disabled because McAfee SaaS is running.I sometimes have the issue that the initial connection attempt comes back with "Gateway not respoding" during the network verification process. You close the program, you open it again and it works. Sometimes it takes 2 or 3 tries. Today I have the issue that my client tried it like 20 times including several reboots and it's just not working. I tried it from my own computer and it connected fine on the 2nd try.I'm thinking that it might be time-out thing, that the VPN client doesn't receive a response fast enough? I know my clients home internet is darn slow.
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Sep 1, 2011
I have a RVS4000 router, and using Quick VPN client (latest version, 1.4.2.1?) on a computer with Windows Vista. I can connect to the router, and I can see computers, and drives on the network. When I click on a drive or computer, I can't connect to the devices. Local IP address are 192.168.1.x, remote is 192.168.2.x.
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Oct 4, 2011
We have a new RV100W Router. I would like to use it for iPhones,PC's, and MAC's to connect via IPSec (QuickVPN) or PTTP. Everytime I go to setup VPN, it tells me I must change to a 10.x.x.1 network. How can I use VPN without doing so?
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Sep 24, 2006
my office network is running using a Linksys Router RV042 and at home i have a Linksys Router BEFVP41. i'm trying to setup a QuickVPN from home to my office but having problems. both routers have different LAN IPs. the firmware version for my two routers are listed belowRV042 - ver. 1.3.7.4BEFVP41 - ver. 1.02.00?
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Jan 14, 2013
I have a Cisco RV042 VPN Router and I have added a group vpn, but when I am trying to connect I got an error that the remote vpn server isn't responding.
Here's my log:
2013/01/15 12:24:53 [STATUS]OS Version: Windows 7
2013/01/15 12:24:53 [STATUS]Windows Firewall Domain Profile Settings: ON
2013/01/15 12:24:53 [STATUS]Windows Firewall Private Profile Settings: OFF
2013/01/15 12:24:53 [STATUS]Windows Firewall Private Profile Settings: OFF
2013/01/15 12:24:53 [STATUS]One network interface detected with IP address MY HOME IP
[code]....
If I am trying to connect the status of the vpn user in the remote interface is "online".I have deactived my firewall at home and at the server for testing purposes.
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Apr 7, 2012
PID VID : RV042 V03
LAN IPv4/ Subnet mask : 192.168.0.7/255.255.255.0
Working Mode : Router
[code]...
PPTP working fine but not with Quick VPN .. test on some computer and internet access still can not get connect to router.
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Apr 5, 2013
We are currently running Windows 2003 Domain in our network with DHCP turned on the Server. We have turned off the DHCP on the Router. We are using RV042 as out Gateway to the internet and everything is working fine. We would like to allow a couple of our users to be able to VPN into the network so that they can use Outlook and be able to access their files on the Shared Folder. The users would be using their laptops from their homes to connect via VPN using the standard Windows 7 VPN connection.
In the RV042 Interface there are many options and I am not sure I understand which setting would allow them to connect successfully to the network, be authenicated as a domain user.
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Jan 24, 2013
when I try to enable network internet connection on my computer it tells me that somebody else is using IP 192.168.0.1
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Jul 14, 2012
I am having difficulty with gateway to gateway vpn on RV042.I have site A and site B, both have static IP address,local IP at site A is 192.168.1.0 local IP at site B is 192.168.5.0I have configured each site as directed in the documentation, the sites connect ok within the admin consoles, I cannot browse any resources from either site. Site A is a domain.local and I am part of that domain at site B. I can ping site B local address from site A and vice versa however I can not ping any of the servers or NAS devices on either network. the only device I can ping successfully inside the network is a phone server (splicecom unit).
I have read various posts in the discussion boards but have found no resolve. Internet access is fine from either site. I think that it could possibly be a DNS issue but am unsure, should I add DNS entries in the advanced section, if so what DNS would I enter?
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Oct 26, 2011
I've configured my rounter but am having a firewall issue, I think.I'm trying to connect remotely to an IP Camera.I've set the port forwarding on my router for port 8081 to forward to the IP of my camera.I've set the firewall aswell to allow traffic from the WAN to the IP of my camera.
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Nov 11, 2010
Any working configuration to connect the iPad VPN-client (IPSEC) to the RV042?
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Jul 18, 2011
Im able to create a gateway tunnel with two rv042 routers in different locations ( i can see the tunnel connected in the router) but the quick vpn utility is not working , i also tried to use the pptp as server as an alternative( im able to connect using windows connection to the pptp server but whenever I browse any of the four ip's allowed for the pptp server \10.0.0.200-204 it takes me to the documents of the local computer....I attached the configuration for one of the routers it is the same as the other end , just the information is flipped.
Message was edited by: Adrian Torres
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Apr 2, 2012
what exactly is QuickVPN?Is it a IPSec VPN?Is it a PPTP?Is it a SSLVPN?can I resolve my local hostnames? That means, can I configure a lokal DNS Server?
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Aug 22, 2011
The PPTP client from Windows 7 is not working with this router; therefore I would like to try the quickvpn.Is there any paper from Cisco explaining how to setup the RV120W for quickvpn ?
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Oct 29, 2011
I have been battling with my Cisco RV120W router and QuickVPN.Running Windows 7 Home PremiumPerformed a fresh install to factory out-of-box install for WindowsRemoved NortonDid NOT perform any windows updatesInstalled QuickVN version 1.2.4.1I have updated the firmware to the latest version (confirmed by cisco)I can connet to the router and have a stable connectionI can ping both the router IP and the shared file server IPWhen I enter the shared file server IP into the search field (e.g. \192.168.100.199) and press enter, I see a connection to "share", so I click on this and then see "FolderName" of my shared files. I click on this folder and I get a timed out error.When I enter the routers IP address into a browser (IE8 as factory installed) I get a timed out error also.In the past, I have installed all important and recommended updates for Windows and still get the same scenerioI have called cisco support and went through router settings, assigned them a VPN username, they log in and can access the files without issue (What the @#$$@#$)Cisco support spent plenty of time with me, but since they could access my network and since I could ping my devices, they had no other suggestions further.
I have this fresh factor out-of-box install. I know this is most likely something to do with my laptop that I am trying to use to connect to the network. I have Frontier as my ISP for home. I don't know if there is anything they are doing to interfere with my connection. I have tried to connect to the network via ComCast as well, with no luck.tell me if there is something I need to tweak in my Windows 7 settings?
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Dec 11, 2011
I've deployed a WRVS4400N router at one of my clients, however I'm unable to access resources on his network via DNS. I was hoping to use the router for DNS resolution, however when I connect via VPN, I can only connect to shares via IP address.
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Oct 6, 2011
I got a RSV4000 router here with the latest firmware 1.3.3.5, trying to get the quick VPN client to connect.As far configurations go I have under WAN set the IP, subnetmask, DNS1, DNS2 and gateway. And under VPN I have created a client account with a password, created and then exported the Cert to my client PC.But when I attempt to connect, the QuickVPN software hangs for a few moments at "Connecting" and then fails; when the general error.I'm running this on Windows 7 x64.
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Aug 10, 2010
I did upgrade to WiSM from v5.1 to V6 then i see this log %WCP-3-KEEPALIVE_LOST: wcp_controller_server.c:1763 Lost keepalives from Cat 6K Supervisor.
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Sep 11, 2011
I have a RV082 in the corporate office, and several remote people connecting to it using QuickVPN through a variety of clients (XP and Windows 7). As of today, they are all now seeing the "Remote Gateway is not responding - disconnect or wait" message. Checking through the logs on some of the remote clients, I see the "Failed to ping the remote router" message several times, followed by the "Ping was blocked, which can be caused by an unexpected disconnect." message.
The odd thing is that everyone has been running very well over the past 2-3 weeks - most people with 8+ hours of solid connectivity. We made no changes to the clients, nor to the remote router in the corporate office.
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