Cisco Routers :: WRV210 - Quickvpn Disconnects - Remote Gateway Not Responding
Oct 2, 2012
We have 2 remote locations that are connecting to a server at our home location. Each remote computer uses quickvpn utility to establish a vpn with the home location. Our problem is that sometimes the vpn disconnects while we are working in remote desktop on server 2008. Luckily our sessions in remote desktop stay put but we lose the vpn connection. Most of the time we get a message that the remote gateway is not responding. Our dsl internet connection seems to work and we have previously had no trouble with connecting to the home location. We have 3 computers that connect simultaneously to the server at each remote location and sometimes one computer will stay connected while others disconnect.
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Nov 19, 2012
I have a RV180 router and i am trying to use the Quick VPN Client version 1.4.2.1. It works fine on my Windows 7 pc, and worked successfully once on the windows XP sp3 pc. But now the XP pc will not work.
What looks strange is in the VPN Client Connection Status on the router I see the status is Online, however the XP pc will not ping anything on the network or connect to the RDP pc i want. The QuickVPN Client hangs on "Verifying Network".
I tried the suggestions i saw online:
Disabling Firewall
Enabling Firewall
Making user name shorter
Allowing for PING on WAN (replies all come back fast)
Reboot Router
Upgraded firmware to 1.0.1.9
I did not adjust the MTU rate as i was not sure what to change it too. AV is AVG 2012.
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Apr 4, 2012
I am trying to connect with QuickVPN to my RVS4000 in another location. I get this message: "The remote gateway is not responding. Do you want to wait?'
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Jun 28, 2011
I have router Linksys RV042 v1.2 with latest firmware Version: 1.3.13.02-tm. And I'm using QuickVPN v 1.4.1.2. I've setup VPN connection with values, below: But every time I'm trying to connect to router by VPN it always popup a window "Remote Gateway not responding".It occurs when I'm trying to connect to VPN behind other router, when I'm connected directly to Internet the connection is established.But I'm connecting to other networks using VPN and it's working properly (behind the same router), so I think it's problem with RV042 configuration but I don't now weher.
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Jan 1, 2012
I am trying to install a Cisco VPN Router RV120W behind this router. I have setup the Cisco and can access the internet from the device. I also setup the Actiontec router with the DMZ host as the Cisco router. When I try to connect to the VPN tunnel however I connect but receive an "Gateway is not responding" error message after 30sec. Is there anything else I need to setup on the actiontec router to allow VPN passthough or something like that?
Actiontec Lan IP: 192.168.1.1
Cisco Wan IP: 192.168.1.2
Cisco Wan SN: 255.255.255.0
Cisco Wan Gateway: 192.168.1.1
Cisco WAN DNS: 192.168.1.1
71.250.0.12
Cisco Lan IP: 192.168.20.1
Edit: I have also tried this connection from a Windows 7 Pro with Firewall enabled and also Windows XP with the same error.
Quick VPN log:
2011/12/30 00:05:58 [STATUS]OS Version: Windows 7
2011/12/30 00:05:58 [STATUS]Windows Firewall Domain Profile Settings: ON
2011/12/30 00:05:58 [STATUS]Windows Firewall Private Profile Settings: ON
2011/12/30 00:05:58 [STATUS]Windows Firewall Private Profile Settings: ON
2011/12/30 00:06:10 [STATUS]OS Version: Windows 7
2011/12/30 00:06:10 [STATUS]Windows Firewall Domain Profile Settings: ON (code )
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Oct 28, 2011
I'm running Cisco QuickVPN on a clients laptop (Windows 7). Windows firewall is disabled because McAfee SaaS is running.I sometimes have the issue that the initial connection attempt comes back with "Gateway not respoding" during the network verification process. You close the program, you open it again and it works. Sometimes it takes 2 or 3 tries. Today I have the issue that my client tried it like 20 times including several reboots and it's just not working. I tried it from my own computer and it connected fine on the 2nd try.I'm thinking that it might be time-out thing, that the VPN client doesn't receive a response fast enough? I know my clients home internet is darn slow.
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Jul 27, 2010
Router is a version 1.1 running with sw version V1.1.13-ETSI
Quick VPN is sw version Ver 1.4.1.2
The issue is that I can't connect due to that i cant ping the internal IP, get this error message in the QVPN log [WARNING]Failed to ping remote VPN Router![URL]I have disable the "Block WAN Request" and it is possible to ping the router on the external site.So as I see it, the router blocks for ping on the internal IP via QVPN, what have I done wrong?
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Aug 30, 2011
I've just set-up one of the RV220W VPN solutions. This worked fine for a while, but now it reports the remote gateway is not responding. Other clients can connect, but not the computer I'm using at home.
Log file reports:
2011/08/31 21:10:31 [STATUS]Success to connect.
2011/08/31 21:10:31 [STATUS]Tunnel is configured. Ping test is about to start.
2011/08/31 21:10:31 [STATUS]Verifying Network...
[code]...
I've tried the most common stuff. Enabling ICMP, checked that remote administration runs on port 443, changed MTU to 1400 manually, It allows fragmented packages too. Checked that IKE and IP Sec services are running. I've also tried both with windows firewall ON and OFF. A colleague of mine had the same problem in the same time frame as me, but after a while - he suddenly was able to connect. I still can't!!
Firmware Version: 1.0.2.4
Edit: IP is not real.
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Oct 4, 2010
Im having trouble with getting my VPN to work on my brand new WRVS4400N router. i cant find the solution to my problem, no matter how much i read about it.
WRVS4400N:
Firmware Version: V2.0.0.8-ETSI
QuickVPN:
Version: 1.4.1.2
The laptop im trying to connect to the gateway via VPN is a Windows 7 x64 HP Elitebook 8540p with a internal mobile broadband (HSPA+)So.The scenario is that i've installed the QuickVPN client on my Win7-machine without any trouble.I've created a user in the web-administration of the router.The router is configured to disable "Block WAN requests" in the firewall, apart from that the firewall is on.When trying to connect - with a valid certificate that i created, i get a error message after the dialog telling me "Verifying network":"The remote gateway is not responding. Do you want to wait?".
The log.txt tells me:
...2010/10/06 00:00:28 [STATUS]Verifying Network...2010/10/06 00:00:34 [WARNING]Failed to ping remote VPN Router!2010/10/06 00:00:37 [WARNING]Failed to ping remote VPN Router!2010/10/06 00:00:40 [WARNING]Failed to ping remote VPN Router!2010/10/06 00:00:43 [WARNING]Failed to ping remote VPN Router!2010/10/06 00:00:46 [WARNING]Failed to ping remote VPN Router!2010/10/06 00:00:49 [WARNING]Ping was blocked, which can be caused by an unexpected disconnect.2010/10/06 00:02:13 [STATUS]Disconnecting...
[code].....
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Jan 27, 2012
I am setting up remote access using an RV042 router. Using quickvpn or a client-to gateway vpn and shrewsoft client, I can only access/ping the LAN side of the remote router and one machine on the remote network. The PPTP server and native Windows 7 connection provide access to all machines on the remote network.I have 2 possible reasons for this and would like to find the real reason:
1) The remote RV042 is behind another router, and that router restricts access other than the PPTP traffic.
2) The VPN tunnels other than PPTP only allow access to the remote LAN side of the router and remote machines that have the remote router defined as their gateway in the IP configuration.
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Dec 11, 2011
I've deployed a WRVS4400N router at one of my clients, however I'm unable to access resources on his network via DNS. I was hoping to use the router for DNS resolution, however when I connect via VPN, I can only connect to shares via IP address.
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Feb 14, 2013
I've got two RV082's connected. Each has a dynamic IP (changes typically every few weeks). I've configured the tunnels on both ends with a local and remote "Remote/Local Security Gateway Type" of "Dynamic IP + Domain Name(FQDN) Authentication".If I look at the VPN Summary tunnel status, it shows an IP address of "mydomain.dyndns.org 0.0.0.0" under the "Remote Gateway" column heading. The Tunnel Test "Connect" button is N/A.I can resolve both of the mydomain.dyndns.org entries on both sides of each VPN using the Diagnostic DNS lookup tool within each router. If I hardwire a fixed IP address for the Local and Remote Gateway everything works just fine. VPN is good.
I just can't seem to get the "mydomain.dyndns.org" function to work. It appears the router can't resolve the dynamic IP from the domain names on each of the routers.
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Apr 16, 2012
I recently purchased a RV110W wireless router for a client. I am having issues with the VPN access. Here is the client's access log:
2012/04/17 10:59:41 [STATUS]Disconnecting...2012/04/17 10:59:47 [STATUS]Success to disconnect.2012/04/17 11:00:03 [STATUS]OS Version: Windows XP2012/04/17 11:00:03 [STATUS]Windows Firewall is OFF2012/04/17 11:00:04 [STATUS]One network interface
[Code].....
I've called Cisco tech support but the answer is disregard the log message and everything is working, and that I have a configuration issue on my end.
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Jul 31, 2012
Is there a way to configure RV180 to allow PPTP clients to route Internet traffic via its own internet connection?
I.e. supporting these client options: "Send all traffic" (Mac/iOS), "Use default gateway on remote network" (Windows).
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Jun 1, 2013
I'm trying to setup an rv180w to connect as a client to an remote vpn gateway and route all the lan traffic behind it direct to the remote vpn gateway. [code]
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May 8, 2013
What this error means from a Cisco VPN client when trying to connect to a ASA 5510?
VPN Error
VPN gateway not responding (waiting for Msg 2)
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Sep 29, 2012
I have been having some trouble with my internet for awhile now. It fine one second and than it will get really slow and eventually stop working. When I troubleshoot to see what the problem is it either gives me DNS server is not responding or default gateway is not available, sometimes it will give me both. It says it fixes the default gateway problem but it will show up again 5 minutes later.
Here is my ipconfig /all
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
[Code].....
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Nov 28, 2011
I have WRV210-E V01 router and there is only 11 (instead of 13) WiFi channels available. Firmware 2.0.1.5. How to get all 13 channels (European ETSI standard)?
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Feb 21, 2011
I have a big problem with my cisco wrv210. I want to use URL Filtering to block facebook.
Enable
ip range : 192.168.2.5-192.168.2.254
url string : Facebook, www.facebook.com , facebook.com notting work.
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Aug 24, 2011
I am trying to connect a new Cisco WRV210 Router to the Internet via a D-Link (Yes I Know - you have to work with what you've got) DSL-320B ADSL2+ Ethernet Modem and can't seem to get a connection.
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Aug 14, 2011
I have a WRV210 Router which I am trying to use VPN remotely to work on my home files while away. I have been able to connect to the router but cannot see any lan network. I have three desktop CPU's 1 W7 and two XP pro operating systems. The one DT I tried stopping fire wall - no lan. I set up an exception in the firewall. I have tried to get you the info thru clips and file capture of the status of the router.
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Jun 13, 2011
I've began having problems with the WRV210 where the router just reboots. Sometimes it may go for an hour or more then it slips into a series of reboots. The up time varies so I see no pattern. Contacted support they thought the device may have been defective so we did a RMA. Well guess what? The replacement arrived on Friday we put it in place and the same thing is happening. We are not using any of the VPN or VL options. Just simple PAT to a few internal machines for RDP access and an internal exchange server. The Qos is all disabled. It has the newest firmware which I have reflashed. I'm at a loss to explain the behavior but it doesn't appear to be isolated to a defective device.
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Dec 12, 2012
I am attempting to setup a network containing two routers, a primary giving me ADSL internet access (a 3com 3CRWDR101A-75) and a secondary router that has VPN (Cisco WRV210).
The primary router has the following LAN settings: 192.168.0.1 / 255.255.255.0 with DHCP enabled. WRV210 has the following LAN settings: 192.168.1.1 / 255.255.255.0 with DHCP enabled. Cable connection is from LAN port of first router to Internet port on second router. In this way, I'm able to get internet browsing on 2 laptops connected to WRV210 I have also a Panasonic IP PBX connected on the second LAN (the WRV210)
I need to setup the VPN on WRV210 to be able to get SIP calls from outside of the local networks (through internet). As I am a novice in networking, both routers are on DEFAULT setting.
I have learned a lot during the last 7 days to be able to understand the networking concepts but failed to setup the correct configuration.
For example if I change WRV210 from gateway mode to Router mode, I will not able to browse the internet despite the Help file that says "Select the mode in which this Router will function. If this Router is hosting your networks connection to the Internet, select Gateway. If another Router exists on your network, select Router. When Router is chosen, Dynamic Routing will be enabled"
Also i am able to ping the first LAN 192.168.0.x from WRV210 but not on the other side (from primary router to WRV210).
I am confused to use and combine different settings (NAT, Routing, Ports, ...)
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Sep 12, 2011
I got a client who's getting a VOIP system installed into their/my network. The VOIP IT guys are demanding a separate static public IP address to be forward/made available to their router. They will put their phones on a different local subnet.
So here's what I've offered them and they refused:
1. separate PPPOE login; that way we share the modem and each router handles their own session (cleanest solution but they don't want to pay extra)
2. plug their router into DMZ of my WRV210 (they said they require publicly routed IP going direct to their device (but in this case they would have to assign my private IP as their WAN IP and all internet traffic would go to them unfiltered))
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Sep 27, 2011
I have a WRV210 router that is not allowing me to delete a VPN client that I had perviously set up. When I go to remove this client on the VPNVPN Client ACCESS table the s/w re-directs me to the Status VPN client table. There I cannot flag/check the disconnect box. I have version 2.0.1.5 s/w which is the latest.
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Sep 23, 2010
I purchased a WRV210. I configure the device, setup all my tunnels, WAN, LAN, Wirelss, Security, etc. and within 48 hours it "automatically" resets itself back to "out of the box" settings. This has happened twice now - once after it ran for about 4 days and the second time after only 5 or so hours of opperation.
Is this a known issue with the device? Is there an update I need to apply? I'd give ya my current FW version but I cannot login as it appears to have rest once again lol - and my tunnels are down so no remote access.
I made a backup of the config after the first unscheduled reset - (.bin file) so I have my settings ready to restore.
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Oct 30, 2011
I have a WRV210-A V01 (Software: 2.0.1.5) router that when originally purchased I upgraded the firmware to the newest 2.0.1.5. However after the firmware upgrade the router has not worked right since. [I thought maybe the upgrade did not take, and successfully pushed the firmware 3x times]
Everytime you login to the webpage the right-side pane you have to scroll down 3x pages until you can see the settings options. It does that for everypage you visit you have to scroll down 3x pages until you can see the settings.
The wireless is sporadic and dropping connections, and now certain options like changing the "Basic Rate:" from "All' to "Default" does nothing and wont let you change it.
The main issue I have is that certain wireless settings like changing the "AP Isolation:" cause the router to reset back to factory defaults. and even trying to configure the LAN setup also randomly makes the router reset to factory default.
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Aug 10, 2011
I was configuring a new unit straight out of the box to test a configuration for a client. I got most of of the configuration done and was noticing the menus were quirky and so I check to firmware and discovered it was 1.1.16 (* down level).
I finished my setup and rebooted to complete the changes, when I went back to log into the console it would Actively refuses to connect . the first time after powering on it shows the page title as setup before failing
I have tried a hard reset ( 15 Seconds reset) but it does not work . it doesn't even reset the settings. (static IP etc still there)
how can I get it fixed / exchanged under warranty
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Nov 6, 2011
I recently switched operating systems from XP to Windows 7. Since that time whenever I need to reboot the router, it does not recognize my printer. How do I set the router to a static ip address and will that affect its recognition of my computer? I have had no problems with computer recognition, only printer.
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Feb 18, 2013
- Small Home-Office network based on a Cisco WRV210 VPN Router connected to another WRV210 in a remote location.
- The WRV210 provides 2 WAP-protected SSIDs, one for the office network and one for visitors
- Wireless channel is set 5 channels away of the closest networks (using inSSIDer)
- There are about 12 wireless devices, 4 connected to the office network the rest to visitors. Not all devices are connected at the time of failure. All wireless devices use DHCP which is set to last 1 day and provide 100 IPs.
- The wireless devices are 1 desktop, 3 notebooks (all clean), iPads, iTouch and Nook.
- The failure symptom is that almost daily, and most likely around the same time, no wireless device can connect to any of the SSIDs unless the router is power-cycled. During the failures, which we have witnessed first hand, there are no apparent reasons: no new SSIDs, now SSID in close range on the same channels, nothing we can easily observed in the network in terms of connections or unusual activity.
- A weirdo also presented by the WRV210 was that its web pages were shown erratically. That was corrected by downgrading the firmware from the latest to previous version.
We have used a loaner Linksys router WRT54GC with only the visitor Network on it and even though the situation is not as frequent, it has happened already a couple of times.The WRV210 is out of warranty and discontinued, so we get no support from Cisco that is worth paying for.
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Sep 26, 2011
I recently purchased a WRV210 router. I'm trying to set it up and right now I have my server acting as my DHCP server. I can not change this. How can I have the WRV210 recoginize this and pick up on this so that computers connected wirelessly to it will receive IP Addresses from my DHCP Server and not from the router? Right now if I turn all DHCP off, I'm unable to connect to the router.
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May 6, 2011
I've recently bought an Actiontec V1000H gateway from Telus because my previous gateway burnt out. It seemed to work fine at first, but then I started getting disconnected at random. The only way I have found to fix this issue temporarily is to ipconfig /release and /renew.
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Jul 8, 2012
I am unable to VPN to my network from outside using cisco VPN client to PIX-515E. When I try it say: Reason 412: the remote peer is no longer responding. From inside everything work ok, I can connect... (same computer, same settings...)
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