Cisco VPN :: Dell Latitude E6410 / VPN Client On Windows 7 Professional X64 / Connection Fails
Apr 18, 2011
we are using Cisco VPN client to access our corporate network.I have 5 new notebooks Dell Latitude E6410 OS Windows 7 Professional x64, with identical hardware configuration.I downloaded Cisco VPN Client 5.0.07.440 (64 bit) and installed it on all notebooks. It works fine on 3 notebooks, while on 2 notebooks the VPN connection fails with error:
Secure VPN collection terminated locally by the client.
Reason 403: Unable to contact the security gateway
We use a smartcard for VPN access (etoken from Aladdin)
Here an extract from Cisco log:
Cisco Systems VPN Client Version 5.0.07.0440Copyright (C) 1998-2010 Cisco Systems, Inc. All Rights Reserved.Client Type(s): Windows, WinNTRunning on: 6.1.7600...Sev=Info/6 CERT/0x63600026 Attempting to find a Certificate using Serial Hash....Sev=Info/6 CERT/0x63600027 Found a Certificate using Serial Hash....Sev=Info/6 CERT/0x63600026 Attempting to find a Certificate using Serial Hash....Sev=Info/6 CERT/0x63600027 Found a Certificate using Serial Hash....Sev=Info/6 CERT/0x63600026 Attempting to find a Certificate using Serial Hash....Sev=Info/6 CERT/0x63600027 Found a Certificate using Serial Hash....Sev=Info/4 CERT/0x63600015 Cert (cn=<omissis>,ou=Remote,ou=Users,ou=<omissis>,dc=it,dc=<omissis>,dc=local) verification succeeded....Sev=Info/4 CM/0x63100002 Begin connection process...Sev=Info/4 CM/0x63100004 Establish secure connection...Sev=Info/4
[code]......
It seems the problem is in the certificate, but I verified and Cisco client says it's ok. It's also the only valid certificate in MMC->Certificates->Personal.Furthermore, also using other smartcard (etokens) of other users it doesn't work.
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Aug 6, 2011
I have WIN XP installed on my DELL E6410 Latitude laptop. When I start my laptop, it acquires the internet connection fine, whether wireless or the wired connection.However on the wired connection, if I unplug the cable and replug it, it does not get the connection. It shows Limited connectivity or no connection. If I try to repair, it says , the IP address could not be renewed. Nothing works but restarting the laptop.Same is the case with wireless connection at home. The first time it catches the wireless fine. However if the system gets locked because of inactivity, and I unlock it, I am left with LIMITED CONNECTIVITY or NO CONNECTION message on the Wireless. I need to restart my comp because the repair or the disable and enable of WLAN does not facilitate.
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Jul 21, 2012
I have a Dell laptop that I use at my Work Location as well as at my home.
The problem is, the laptop connects to the Wi Fi available at my work location without any troubles. But when I come back home and try to connect to Wi Fi available at my home location, it does not get connected. If I connect the direct cable from my modem, then it gets connected but it does not connect wirelessly through Wi Fi router.
The Ethernet card installed on my laptop is : DW1520 Wireless-N WLAN Half-Mini Card
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Feb 6, 2011
problem with my Dell Latitude D600 Laptop,I tried re-installing my OS, so now with a fresh new OS the wireless capabilities worked fine, but only for the first day, then the next morning the whole problem began again. Now it would say " No supported wireless adapters found" and when i would open the device manager some devices would have the yellow exclamation point, some of the devices would say "Intel PCIC compatible PCMICA controller" and " PCMICA MTD-0002" or just "card bus controller" and many other ones that would alternate when they appear. And also sometimes my network adapters would completely disappear from the list. I also tried scanning my whole drive for viruses and nothing was found.
Then i found that if you disconnect the wireless adapter physically and re connect it, it might work, but it didn't. I should also add that before this problem for some time i had another problem with the same laptop that had to do with the battery malfunctioning, and it displays a 4 orange , 1 green pattern sequence on the LED charge display. But it had never affected any of the laptops hardware or software before, so I don't know if that might have anything to do with it.
[code]...
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Jun 24, 2013
I had to install Windows Vista on Latitude E6410, than I followed order installation from here ftp://ftp.dell.com/Manuals/Common/latitude-e6230_Reference%20Guide_en-us.pdf. And I am still not able to install Dell Wireless WLAN 1397/1501/1520 Half MiniCard Driver - in the download section it is only update package? My notebook does not offer me WLAN connection only cable...
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Apr 26, 2011
I have a E6410, install sim card, load and start Mobile Broadband Manager and it say me an error "Mobile Broadband Device not found"
I already download and install Wirless Mobile Broadband Drivers, both of them (5620 and 5540 mini card) i realy dont understand how to determine which of them installed in my laptop.
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Aug 9, 2012
I have Latitude E6410 and connect to internet through wireless network to Zyxel ADSL modem. My problem has started 20 days ago when I was connected then I was disconnected from internet. The status is as below:
- I can ping the modem which means the laptop the link between modem and laptop is working while I can not ping any address or website even the provider's DNS. At the same time, if I connect the LAN cable, every thing is working properly. I tried with different laptops and there was no problem. To resolve the problem temporarily, I have to restart the modem or change the IP for my wireless card. In this case it works for another 30-60 minutes. the issue is the same when I use different modem.
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Jul 25, 2012
I am thinking about buying Dell 5550 module to my Latitude E6410. I know that for E6410 is designed 5540 module, but newer 5550 for E6420 has ability to use faster HSPA+ networks.
So my question is, any info on this combination of Latitude E6410 and Dell 5550 module?
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Mar 10, 2012
I haven't installed anything new lately, nothing that would affect the wireless, but my wireless suddenly stopped working. My wireless has been working successfully for the past 2 years no problems till now. I have a Dell Latitude E6410 my computer is running Windows 7 32bit. When I open up the DW WLAN Card Utility it says "There are currently no wireless adapters available and enabled. Please enable any available wireless adapters before accessing this configuration utility. I tried reinstalling drivers for the wireless but my computer says "no compatible hardware found".
Also the under the wireless adapters section of Device Manager there isn't an adapter for wireless, but there is an unknown device.
Here's a View at my Device Manager [URL]
I've tried to use computer restart magic but no luck there.
Also, my computer is running on a university network. My roommate's wireless is working fine. Also I've already system restored to a point where I know it was working, no luck...
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Sep 7, 2011
I'm having a wierd issue with the VPN client installed on Windows. Eventhough it connects and receive and IP address, I'm not able to access any of the servers on the remote network.
Is there any special configuration need it for it to work on Windows 7 proffesional?
The client works perfect with windows XP, we have a ASA 5510 Version 8.2(2) is in routed Mode
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Jun 6, 2011
I've got a work laptop (Dell E6410). Now I should qualify I'm a member of my employers IT Service Desk and I'm trying to discover how to fix this problem as its becoming more and more common (to the point we've even opened a Problem Report PR) but I'm unsure if the network ops team have contacted the TAC for support.
What I've done in the VPN client is set "LOG LEVEL 15" against everything so it spits everything out for diagnosis. This laptop I have 2 weeks ago was fine, since then its been spitting 412 error. And its beginning to frustrate the userbase.
- Laptop types: Dell E6400/E6410/E4310
- Connection Types: WiFi, Cabled or NextG mobile devices.
- VPN Version: 05.00.0003.0560a
- VPN Type: We use Group Authentication for the profile, then RSA + Domain login on the other end.
- OS: Win XP SP3
What have we tried:
- Deleting and recreating the RSA SecurID account for the user
- Reimaging the laptop
- Reinstalling the VPN
- Repairing the laptop
- Recreating the *.pcf file for the profile.
Originally I had found if using a NextG device and turning off the WiFi it would stop the 412 error but that has stopped working as a workaround and I've tried on both a cable connection (Direct to modem) and direct to my routed/switched network at home. Same error on 2 different types of internet connection.
In the log when I set L15 debugging I found....
148 17:29:10.890 06/07/11 Sev=Warning/3 CVPND/0xA340000DThe virtual adapter was not recognized by the operating system.
149 17:29:10.890 06/07/11 Sev=Warning/2 CM/0xE310000AThe virtual adapter failed to enable
356 17:29:33.453 06/07/11 Sev=Info/6 CM/0x6310003AUnable to restore route changes from file.
357 17:29:33.453 06/07/11 Sev=Info/6 CM/0x63100037The routing table was returned to original state prior to Virtual Adapter
[code]....
I will try and find out what kind of end-point we have. But reading those snippits its like trying to activate the virtual adapter but can't seem to do it.
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Nov 13, 2005
Is there a driver available yet for the External Dell Wireless card (model number D1450U) yet on Microsoft Windows XP Professional x64? I guess the better question is if there is a 64bit driver available for the external card yet?
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Nov 29, 2010
Trying to update Bluetooth driver on an E6410, Win 7x64, Dell Wireless 375.Driver package runs and gets almost to the end before a "1935" error dialog box pops up and the whole package rolls back.Something to do with MS VC policy 8.
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Jan 17, 2012
I have a Dell Latitude E6410 laptop that does not have a Serial port or a Break key on the keyboard. I have a Prolific PL2303 USB-to-Serial adapter which is installed and I can access the CLI ok with this setup via HyperTerminal.
My problem is that I am unable to break into ROMMON using the break sequence Ctrl + Break (as there is no break key). I have also tried TeraTerm with the break sequence of Alt + B.
Additionally, I have tried setting the baud rate to 2600 and pressing the space bar for 10 seconds to no avail.
when I may need to break into ROMMON.
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Dec 13, 2010
I have a Cisco AnyConnect 2.5.2006 failing installation on an upgrade from 2.4.1012. Win7 64-bit.RunOnce exists in the registry and I even added everyone/full perms to it to make sure it wasn't a perms issue. (it seems everyone recommends checking this key exists)I've cleaned the system and the registry multiple time for anything AnyConnect related. The installation 'appears' to fail on the installation of the 64-bit virtual adapter
Installation log is attached to this post.
[code]....
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Jun 2, 2012
I wait on Dell and other vendors to start pumping out Win 8 certified hardware, I have been running the Win 8 CP on my ST slate since February. With the release of RP this weekend I readily upgraded. Now i was able to get all functionality working previuosly but am now running into an issue with the wireless/BT card driver. Seems Microsoft sees the BT part of the Dell 1535C mini card but will not allow the wireless driver to load.
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Feb 27, 2013
I was using Windows 7 on this Dell latitude E5400 from past 2yrs i guess! n now i installed windows 8! It works just fine! but i cant use bluetooth here! i really need the bluetooth drivers for Dell latitude E5400!
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Jan 25, 2012
I reloaded a friend's Dell Latitude D600 laptop with Windows XP Pro 2002 service pak 2 and loaded all the drivers from the Dell support web site. Everything is working now except the WiFi does not get on the web. I have a strong signal, and it says Connected, but also says "Limited Connectivity". Another laptop works fine on this same wireless router, so I know it is a problem with the machine. I loaded the required driver from Dell.I have a built-in Intel PRO/Wireess 2100 3A mini PCI adapter. Here is the IP config:
Windows IP Configuration
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.10.108
[code]....
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Oct 16, 2012
I have Dell Latitude D620 and bought it refurbished, I did NOT recieve a backup drivers and utilities disk with the laptop. The computer worked fine for about a year I had no problems accessing the Internet at all. Then it crashed and I had to reinstall Windows XP. After reinstalling Windows XP it will not connect to the Internet at all. Even with the ethernet cord directly to the modem. Since it will not connect to the internet I can not do a diagonostics to see what driver it needs. I have tried downloading a few onto my other laptop and then use flash drive to install it on the Dell but have not had any luck with finding the correct driver. I am not that computer savvy and do not know what type of wireless card I even have.
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Sep 20, 2012
my computer has designed for windows XP now I`m installing windows7 but I miss a network controller driver. my computer is dell latitude D600.
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Feb 7, 2013
I did a custom reinstall on my dell latitude e5420 laptop using dell windows 7professional 64bit sp1dvd and now my wireless network is not working. I tried turning the switch on and off, restarted my laptop, and I also went to dell suport and downloaded all the recomended drivers and it still doesnt work.
I went to device manager and noticed that under "other devices" there is a yellow exclamation mark on the network controller.
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Apr 10, 2011
Purchased 6 new e6510 latitudes and were running into a fluke on a few of them.
When the users travel between locations, they sometimes find when they turn the laptops back on that the ethernet connection is disabled. Its not the wi fi switched off, but the actual ethernet connection in control panel is disabled.
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Apr 22, 2013
is there any dell wwan card that is 4G capable and integrable in a latitude E6400 laptop like a wwan 5530 card?
Or the only way to get 4G for E6400 is a USB 4G stick?
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Apr 15, 2012
My ethernet connection device does not seem to be working. I already tried to trouble shoot it, but nothing worked. First, I have checked that the ethernet cable, and internet port are working properly. Then, i have looked in the device manager, and it indicates that my wired connection device are detected and enabled. However, when I connect a network cable to the ethernet jack on my laptop, there is no network light showing up. I have also updated the BIOS and wired network driver.
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May 8, 2012
I've got a Dell Latitude D630. I can get a wireless internet connection no problem. But I cannot get on the internet with a wired connection.
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Nov 25, 2006
How do I have to set up a internet connection using UMTS/GPRS SIM on my Latitude D620?
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Mar 14, 2004
I have a Latitude D400 laptop with docking station. I left on a trip for a week and came back to find I cannot connect to the network through the docking station. I can however connect if I plug the ethernet cable directly into the laptop. Is this a hardware problem with the docking station?
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Mar 9, 2012
I am using a wireless connection via router to access internet at home. When my Dell Latitude E6510 Laptop is not on the Dell Docking Station and I'm using as just standalone I can access my wireless connection easily, no problem at all.However, when I attached my laptop to my Dell Docking Station, I can not access my wireless connection. The wireless connection is found, but when I click connect to network, I get "Windows cannot found network". When I remove the laptop from the docking station, I find the wireless connection and connect perfectly and it works normal.I am using Windows 7. I can connect to internet with straight wire going to docking station easily, but no wireless connection found when laptop is on the docking station. I work from home and use the docking station for two monitors for doing my job. I have struggle with this problem for two weeks now. I don't see anything on the docking station that's preventing me from access my wireless connection.
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Oct 28, 2012
I have a Dell Latitude E6510 with a DW1520 Wireless-N WLAN half-mini card. I used to have a D-Link router which broke down so I purchased a new router which is a Linksys E2500. I changed the configuration on my laptop to use WPA instead of WEP. My router is configured with fixed channels (not auto). My internet connection is continuously being dropped and I have to re-logon to everything (very annoying with vpn tunnels). All my other desktops/laptops in the house work without problems.
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Aug 20, 2012
Each time I try to add a new route(route add 172.24.0.0 mask 255.255.0.0 172.21.0.4). I get the following error message: The requested operation requires elevation.
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Jun 27, 2012
I use E6410 . Want install DW5550 on windows 7 64 bit is fail .Driver unconpatible for machine
I want driver DW5550 for dell latitude E6410 Os windows 7 64 bit.
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Apr 13, 2012
I have a Dell Latitude D630. When i try to connect to wifi network using the intel proset wireless wifi software, it denied to accept the password and give me some checksum error.
I have successfully connected to wifi network using windows xp zero wireless configuration utility.So, what is wrong with "intel proset wireless wifi software" ?
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May 19, 2012
My Latitude D630 has been dropping internet connection all the time for the past three days. I looked up similar problems on this blog: a) cleared the DNS cache, b) downloaded windows XP- service pack 3, & 3 network software recommended for my laptop by Dell from the website and updated to the Intel PROSET/Wireless WIFI connection utility, d) ran ipconfig/all from C prompt and know the ethernet connections are disabled, e) called and checked with our local ISP and cleared the connection from their end. To sum it, I have tried everything I know and am still not able to maintain a steady connection to the net using WIFI. However I am able to connect using the cable to the router, so my net provider said the problem is with the wireless connection on the laptop. I didnt have this problem before.
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