D-Link DIR-655 :: Disconnecting With Motorola Modem (DSL)
Mar 19, 2011
I get this at random times. My internet disconnects until I reset my modem and I don't think it has anything to do with the modem because I had it replaced by my ISP and they did a few line tests and nothing was wrong. What can I do to avoid having this problem anymore? It's been doing it for almost 2 weeks now and when it decides to do it is random.
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Feb 26, 2013
when I connect my DIR-655 to the Motorola SB6141 cable modem I notice that the link speed LED on the cable modem never glows blue indicating a gigabit connection, it only glows amber indicating a lower negotiated speed. I am using a Cat6 cable between the two devices and have also tried a Cat5e cable.
When I try and force the WAN port speed to 1000Mpbs in the router interface the cable modem link speed will not light at all with no connectivity. Only resetting to Auto WAN port speed restores functionality albeit at the lower negotiated speed setting.
I'm running the DIR-655 rev B1 at 2.03NA firmware level.
I did connect the modem directly to my PC that uses an Intel Gigabit ethernet card and still had the lower connection indication (Amber) so it seems that the modem might be faulty.
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Feb 13, 2012
I've been trying to connect my D-Link DIR-601 router with a Motorola SBG901 cable modem. The modem itself has a built-in WIFI (G) and one ethernet port, but not good enough for my purposes. I need more wired connections and an (N) WIFI connection, which the D-Link could provide, if I could get it to work. I just cannot get the two pieces of equipment to talk to each other. I can set up 2 independent LAN's, but no WAN (internet connection) from either. D-Link has provided pages of instrutions, but nothing works.
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Oct 12, 2012
I have a 2nd computer wired up to my modem, but the LAN keeps randomly dropping every 2-5 hours It never drops for my main computer.I tried swapping cords and ports, but it still disconnects, while my main computer remains connected The internet worked fine when connected to another modem in another house.Do you think this is a problem with the modem or Windows7?I hard-reset the modem to factory settings, but it still happens.the modem is a Motorola Surfboard SBG6580
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Oct 10, 2011
I have this motorola sbv5121e modem. I can connect one PC to it directly. When I try to connect a secont PC, via a switch, it won't give out 2 IP addresses. Moreover, I see that the one IP address it does give out, is a public one (like 22.x.x.x). I'm on XP and show the addresses with ipconfig. Is this modem defective hardware-wise, or is some setting internally wrong? How can I see what the DHCP server does?
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Feb 23, 2012
I moved to a new house last week, and i have comcast internet which works on cable lines.i have them for years. anyways, i got my own motorola sb5101 modem, which i use for a while now.the problem is that in the new house the modem only works when it is connected to a computer with windows xp, it DOES NOT work on windows vista or 7,also, when i connect my router into it, it does not work either.when i connect it to windows 7 64-bit, it says "unidentified network" and "no internet access" but it works perfectly fine on windows xp 32 bit. (i have 2 xp's and 3 windows 7's)
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Mar 31, 2011
I had to made some hardware changes. All the computers are running windows XP. I changed out to a Motorola 2210 modem, d-link dir-825 router and DGS-1008G switch.Everything was fine until I made this change. I now have internet, but it is slow.
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Mar 23, 2011
I have a adsl setup from my ISP (TDC) and I would like to use my 887va as modem instead of the supplied Motorola Modem.I have the technical info on the connection: VPI = 0, VCI = 101 and RFC1483 AAL5snap. I have supplied the 887VA with an IP address on VLAN1. What is the right direction in terms of access-lists, dialer interfaces, routing etc.I have tried serveral guides on Cisco pages but have not managed to even ping google from my 887va.
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Feb 8, 2011
I have an HP Pavilion wireless laptop with windows vista and a gateway desktop, windows XP Home edition and every thing worked ok untill I got a virus on my desktop Since then I've formated the hard disks and reloaded the opering systems, but I don't know how to get the laptop working wirelessly without taking the motorola modem and connecting it directly to the laptop, I have a D-Link DIR-615 router.
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Aug 26, 2011
how do i open a port on Motorola modem
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May 18, 2012
I recently borrowed a friend's desktop and I am having issues with connecting with the router through an ethernet cable. I go to troubleshoot the problem and I get "Local Area Connection 2 doesn't have a valid IP configuration". Its nothing with the router because when I plug my laptop in with the same ethernet cable, I am able to connect perfectly.
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Jun 22, 2011
I can't get my PC to connect to my broadband. I am running windows 7 64 bit and use the following:
Motorola Surfboard SB6120 modem;
NetGear WGR614 wireless router
I am able to connect with other devices (iPhone, Roku) to my wireless through the wireless router. My computer recognizes the broadband connection, but it won't connect to it. I get two errors when I try to connect:651: the modem has reported an error, and 638: the remote server is not responding in a timely fashion.I have tried connecting the ethernet cable directly to the modem, but I get the same results.Also, I have tried to cycle down the computer, router, then modem and turn them back on in reverse with no change in results.The connection worked until I clicked "disable connection" one day when I had trouble connecting (high traffic i think). Since then, the"home group" I set up originally with the connection wizard disappeared, and it had not been able to connect since then. When I try to connect I click on a small icon in the lower right that says, "not connected, connection available", then I click on the button to connect to broadband and get the errors described above.
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Jul 23, 2012
I have Qwest DSL 7MB internet with a motorola 3347 Qwest model modem and for some reason throughout the day sometimes fewer than than others my internet light will just go red for about 45 seconds up to 2 to 3 minutes them it starts flashing green again? I called them multiple times but they just say maybe its the modem. Is there any test I can do to see? I upgraded the firmware to the newest one to see if that would work but no luck.
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Dec 31, 2011
Suddenly either of my 2 wireless routers won't work. Modem works fine directly to pcIntroducing wireless router to the mix, not working. Everything hooked up correctly.
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Sep 18, 2011
I was working with Motorola SB6120 cable modem regarding an odd power cycle issue (it would power cycle randomly for 24 hours). While trying to diag the issue, I was taking a peak in his router config and found a port set to forward as:
Application: Comcast
Port From: 888
Protocol: Both
IP: 192.168.100.1
Port To: 80
I understand that his modem admin page is now available from the internet. He said his friend set this up to "modem", but I don't see any advantage of having this done. At this point what are the other advantages of forwarding such ports?Another key note: When the port forwarding was disabled, suddenly the power cycle issues stopped.
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Mar 5, 2011
I have a Motorola surfboard sb5101. Provider is comcast.I have never had any problem with my equipment until now. Here is whats going on. I bought a used sb5101 a week ago so that I would not have to pay the rental fee anymore. Comcast activated it, and it worked fine for a week or two. The other night I got disconnected from XBOX live randomly in the middle of a game. Thought maybe just a hickup, no biggie. Well it happened 3 more times in a few hours, then again the next day.So thinking maybe this used modem is bad, I plugged back in the rental from comcast which I still had. Worked fine for a while, then the same thing, random dissconnects after 10 min, 30 min, 2 hrs into a game...etcOn both modems, the 1st and 4th green light are solid, the 2nd and 3rd green light are flashing when the connection from LIVE drops.So I'm starting to think know that neither of the modems are bad. I then try going directly to the modem instead of the router, never had any problems with the router but figured I try.I even went into the attic and got rid of the 4 way splitter that feeds cable into all the bedrooms and put in a 2 way instead hooking up only the cable line im using for xbox. Thought maybe the signal is getting degraded to bad, eventhough never had a problem before.So now I'm practically hooked up right to the line coming off the street, ethernet cord plugged directly into the modem, no router. Still dropping connections randomly with same 2nd and 3rd light flashing.The connection needs to be completely stable for multiple hours.Also, I called comcast when I had to reactivate the rental modem, so they did refreshed that modem and reactivate it, but still had the disconnects the next day.
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Jan 12, 2013
I need to replace my old router because the wires are broken and the problem is it needs a phone jack for the phone line we use cable not land line. My modem is SVB5120 SURFboard Motorola.
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Mar 15, 2011
Hardware: Modem-Motorola SBV5222 Router-Linksys E2000(Cisco brand name? I didn't buy the router) I use a PC with windows xp with sp 2 and 3 installed.Problem: I can use the internet just fine when I am connected to the router, my pc is connected directly to the router via cat 5 but when I directly connect to the modem I get limited to no connectivity. I'm not using a proxy server and before the router was set up(I live with roommates who set up the wireless network.) I could connect to the modem just fine. I can't repair the connection since it seems to be unable to renew the ip address. I've also tried to manually configure my ip address though I'm sure it wasn't the issue.I've racked my brain to think of a simple solution and it doesn't seem one is apparent and I'm almost sure it's something to do with xp and I'm not so great with software.
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Jan 6, 2012
Would this work ?. also, on the back of the modem is a rectangular, not the typical, usb slot. I cannot move the modem because it is connected to the wall. I don't want to use an extra long wire either. What do I need to buy so I can use the wired modem, as a wireless one on my pc downstairs ?
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Jan 11, 2013
I am looking for a router or something else that still allows me to connect my phone line to my router or computer so people in the house can make calls. My cable modem is a Motorola SBV5120 I had it for eight years now and I am thinking of switching our network to wireless so I don't get those cluttered wires.
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Dec 10, 2012
I am connecting to internet via motorola modem which gives me approx 6 Mbps download speed when I test it with both speedtest.net and speakeasy.net. Any device that I use connected wirelessly to my Belkin N300 router only acheives about 1.3 MBps of download speed. Is this just the way it is or could I have a router configuration issue or something else?
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Oct 15, 2012
For some reason, a couple of days from today, my Cisco wrt54g2 drops ip assigned by Motorola modem.It gets it back after a while (10 mins) and works for another 15 minutes.
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Mar 19, 2012
Trying to figure out if I have a bad modem or bad wiring leading to the modem.I'm losing connectivity usually in the evening when I'm sure everything is more loaded.he reason I'm concerned about the modem is that when I lose connectivity, I can't access the modem through my browser. It won't respond. This isn't just for a moment. I'll unplug the modem and plug it back in. I can access the modem after that with my browser, but more often than not, I don't regain connectivity. It keeps trying and failiing.its a Motorola SB5100 from 10 years ago. how to seperate bad wiring from a bad modem?
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Dec 27, 2011
I am trying to get my parents Kindle Fire to work. They recently purchased a Motorola Modem/Router which is hooked into the desktop and works fine. I want to get their new kindle to work and can not seem to figure it out. Their operating system is Vista which I can upgrade to Windows 7 if that would make it easier. When I click on setup the WiFi part of the installation wizard cd that came with the Motorola it says there is not a network adapter. I know what that is however I do not know why I would need it when the desktop is hooked directly into modem/router and I just need the WiFi for Kindle.
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Sep 28, 2011
I'm not that great at networking, I'm pretty much a novice but I'm trying to connect a modem and router to my computer but get around bridging the modem if possible. You see, I am working with AT&T and their dsl modem access page only works for me if the modem is unbridged. If I bridge the modem, I cannot get on the page again to unbridge it while I am trying to hook up my router. When I need them to unbridge the modem, I have to stay on hold for hours. One guy even told me that he did unbridge the modem, but since my internet persisted not to work, he told me my ethernet card went bad of a sudden on my computer. I knew this was incorrect so after a few more hours on hold, I had a lady debate with me that she was not unbridging my modem since it was my ethernet card that was bad and not the bridging. Finally, laughing to herself, she unbridged the modem for me and it worked
Here is what I have: My modem is a Motorola 2210 Style: MSTATEA My router is a Linksys WRT120N
As of right now, I just have a LAN with my modem plugged in through an ethernet cord to my PC. Is there a way of me hooking up my Linksys router to my modem and PC without bridging the modem? If so, where can I find out instructions for this?
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Apr 22, 2012
I have a 192.168.1.xxx network connected to Verizon FIOS via Actiontec MOCA / router. I also have a 192.168.15.xxx network connected to Comcast via Motorola VT2442 router (used for Vonage) and a Motorola SB6121 cable modem.
Each network has it's own gigabit switch connected to each router. The two networks are physically separated but switches and routers are physically side by side.
What is the best configuration to allow devices on 192.168.1.xxx network to communicate with devices on the 192.168.15.xxx network (share printers, NAS, etc), but still have each network served by it's respective ISP, and each device still get it's dhcp, dns, gateway, etc from each respective router?
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Nov 7, 2012
Today I purchased a Motorola SURFboard extreme Cable Modem DOCSIS 3.0 in order to replace my old modem which is out of date and has been very slow as of late. I connected the coaxial cable, Ethernet cable(to Linksys wireless router), and power expecting it to simply work. All four lights came on green (power, downstream, upstream, connectivity). The downstream light turned blue which indicates a bonded connection.The device light was blinking on the modem. I connected to my wireless router, but no internet access. I then tried connecting my laptop to the modem directly via Ethernet cable, still no access. I think that rules out the router being the problem. I also ruled out my laptop being the problem as the same thing is occurring with my other laptop and desktop. I called my ISP (Cox Cable) and had them re-establish connection with my modem, this did nothing. I thought for sure this meant I had purchased a faulty modem; I hooked up my old modem and the results were the same, the modem connected fully with no problem (all four lights were green) but I have no internet access.
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Jan 7, 2012
My son tried to "speed up" our connection by unplugging modem&router. now can't get both talking to each other. Tried numerous steps! Bought Router 8/11/11, so NO Support from Cisco(only 90 days-POOR!). Website useless. Modem works fine with PC wired in.
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Sep 4, 2011
I have a Motorola modem SURFBoard SB4200, along with a wireless Linksys router that connects to that modem. The router works normally but the modem often dies and restarts itself after about 1-2 minutes.
What could be causing this problem? How should I start debugging it?
Could an excessive amount of network traffic be bringing down the modem? Are there any tools that can monitor the modem?
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Apr 3, 2011
I've been trying to port forward my modem and router for Xbox 360 live. Only problem is, I know absolutely nothing about networking or configuring modem / router settings.Anyhow, I was told to put my modem into Bridged Ethernet mode. I tried, then I couldn't even connect to the internet anymore.my router model is a Belkin F5D7234-4 V5. My modem is a Motorola 2210-02-1006.
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Mar 22, 2011
So I've had this problem before and normally I solve it by simply unplugging everything from my modem and router but ive tried that this time several times to no avail. The internet suddenly cut out one day and when I did my usual unplugging thing it came back unbearably slow.Right now I'm running off a motorola SB5100 Surboard modem and a linksys WRT54G2 router and its not my computer, everyone in the house is getting terrible speed.
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Jun 10, 2011
I recently switched from dsl to cable. I have a e2000 router that I would still like to use. The modem I have is a Motorola Surfboard SB6121. It has no options that I can modify. The modem has a built in DHCP server. However, I can't modify it and I don't like the ip configuration it uses. For the time being I have the modem connected to a switch which is working fine. What I would like to know is how to configure the e2000 to use the modems connection. I used PPPoE for DSL and had login information.
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Oct 21, 2012
Some times it lasts for some hours and then starts disconnecting every minute or so. Sometimes i just turn the computer on and it already starts his routine of disconnections.
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